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    Hallmark Cleaners

    3.3 (37 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Hallmark Cleaners

    Dry cleaning

    Stain treatment

    Clothing alterations

    Clothing mending and repair

    Hallmark Cleaners Photos

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    Reviews With Photos

    Stephanie S.

    I went in to get two dresses altered, which was a big mistake. For the first dress (made of polyester and spandex), I wanted her to take the straps in because it was too long. She got it done in 4 days, and I made the mistake of assuming she knew what she was doing so I didn't look at the dress before leaving. When I got home, the alteration job was the worst I've ever seen. The thread was turquoise even though the dress was green, the stitches weren't straight, thread was hanging out everywhere, and the hem wasn't even straight... I'll let the pictures speak for itself. The worst thing about it was that the straps were folded and sewed. She didn't even cut the extra fabric off and when I went back to ask her why it wasn't cut, she said it would ruin the dress. Uhhh.. What's the point of getting a dress altered if you don't cut the fabric and NEWSFLASH you already ruined my dress!!! The second dress was not a formal dress.. It was just a cotton maxi dress and I needed the straps taken in as well. This alteration job was horrible as well. She used beige thread on a blue dress.. You seriously don't own blue thread?? I brought the ruined dress to Great American Cleaners in El Cerrito, and they completely transformed the dress despite how ruined it was. Check out my review/pictures for them on yelp if you want to see how great of a job Great American Cleaners did to fix my dress. Do NOT bring anything formal to Hallmark Cleaners. Save your money and take your alterations elsewhere!

    Allison H.

    If there is negative stars, I will definitely do the NEGATIVE 5 stars! My husband had 3 pieces for alterations. Initially he was told it is okay to pick up same day, which made him so happy, since he'd need it for his work next day. But when he got there and picked up, the pair of pants were done; the two jackets were half done, only shortened no buttons sewed. The lady there said she couldn't find the buttons and can have it done the next day and my husband agreed. Since my husband had to work so he asked me to pick it up. I got there at 4 pm and the lady told me it won't be ready until 5pm. I wasn't happy but I didn't say anything and left. When the second time back there, she handed me the two jackets , of course I'm going to check how the works done. As the photos I attached, the buttons are sewed not aligned and overlapping. Guess what even more ? There is NO BUTTON HOLES! She just simply sewed the buttons on sleeves. I showed to her, she was very rude and said "no one complaints!". I explained to her, "I'm here to pick up. I just want to make sure all the work has done right." She said, "If you want a better job, go to tailors not alterations!" I'm very unhappy about her attitude. As a customer I felt like being treated as shit. So I asked her why is she so rude. Then she twisted the situation and blamed me on everything. It did not end well. She even cursed at me. I can't believe someone running a business like this! On the store window it says Dry Clean / Alteration One Hour. If she couldn't find the button, maybe she can call. If she can't sew well, she doesn't have to do alterations. If she can't have a nice attitude to customers, she should close the door and retire ! I WILL NEVER EVER GO BACK THERE AND WILL NEVER EVER RECOMMEND THIS BUSINESS!

    She just hangs out and she's very shy

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    8 months ago

    She has always done a great job. Haven't been there in a while but will be going tomorrow morning to adjust several tops and dresses.

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    2 months ago

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    1 year ago

    Casey is the best I've been going to her for years and her and her husband are kind and they get your items cleaned in a timely manner

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    5 years ago

    Very nice lady, hard working. Accommodates your schedule and when things don't turn out as you wanted, she corrects them.

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    Ask the Community - Hallmark Cleaners

    Review Highlights - Hallmark Cleaners

    Fast, friendly service and often you'll see the owner with her granddaughter wrapped on her back accompanied by her super sweet and friendly Jin-Do.

    Mentioned in 2 reviews

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    Bob's Cleaners

    Bob's Cleaners

    (40 reviews)

    $$

    I had my wedding dress altered here after a coworker recommended them, and I am so glad I did. At…read morefirst, I was a little hesitant because I thought they mainly specialized in dry cleaning, and my dress was very delicate tulle with seven layers, so I wanted someone experienced. Other bridal boutiques quoted me between $700-$1,000 for alterations, which honestly stressed me out. Cathy, the seamstress, completely exceeded my expectations. She worked her magic and my dress turned out absolutely perfect beautiful fit, and handled with so much care. You can tell she really knows what she's doing. The best part? I paid about half of what other places were asking.

    I have used this business before, but unfortunately this experience was very disappointing and did…read morenot meet my expectations. When I initially arrived, I spoke with one of the employees regarding a small coffee stain on the front of my shirt that I wanted removed. During our interaction, the employee appeared distracted and was using Facebook while I was speaking with her. She examined the shirt, acknowledged the stain, and instructed me to return a few days later to pick it up. When I returned, the same employee was again on her phone while assisting me. As I was paying for the service, she suddenly asked, "By the way, were these stains here?" I looked at my shirt and immediately noticed blue discoloration and marks that appeared similar to bleach damage. I informed her that these marks had not been present before and reminded her that the only issue with the shirt originally was the small coffee stain on the front. The employee insisted that they do not use bleach and stated they would keep the shirt for another week to attempt to correct the issue. After a week passed, I returned only to find the shirt in the exact same condition. I also never received a phone call or update informing me that they were unable to fix the problem. During this conversation, the same employee explained that the individual responsible for cleaning and inspecting garments documents existing damage by taking photos before items are processed. She stated that if there are stains or defects prior to cleaning, photos are taken. If there are no issues, no photos are necessary. No photos had ever been taken of my shirt, which would suggest that there were no existing discoloration issues beyond the small coffee stain. Despite this, she continued insisting that the shirt had been brought in that way. It was close to closing time and she shut me down and stated we had to go. Very rude demeanour. I was then instructed to return a few days later to speak directly with the owner regarding a resolution. When I met with the owner, I was told there was a possibility that an employee may have used bleach on the shirt. This directly conflicted with the previous statement that bleach was never used at the business. At that point, there appeared to be no accountability or consistency regarding what had happened. To resolve the matter, I was given only two options: 1. Keep the shirt and receive store credit $10. 2. Receive compensation for the shirt's value with proof of purchase, but they would keep the shirt. I explained that I believed I should be compensated for the damage while also retaining possession of my own property. I was told that was not an option. This situation is about more than just a shirt. The most concerning issue was the lack of accountability and customer service throughout the process. A mistake can happen at any business, but taking responsibility and properly addressing it is important. If this had involved a wedding dress, suit, or another valuable item, the outcome could have been much more serious. Lastly I was issued a check, they kept my shirt and owner still insisted I do not leave a bad review. Well, I'm being honest.

    One Stop Laundromat - Laundromat hours
Mon-Fri 7am-11pm
Sat-Sun 6am-11pm
Last wash 10:30 to allow for drying time. 
Doors automatically lock at 11:15pm!

    One Stop Laundromat

    (20 reviews)

    $

    The best place for multiple reasons. Honest review below…read more This is the best place to waste your money, time, and sanity. Several of the washers and dryers are out of order. Four of the ones I used received money without registering the total amount, forcing me to have to pay again. The dryers I used left clothes damp. I added time; same result. I moved clothes to another machine. Same issue. I kept trying the same thing getting the same result. If you're looking for a miserable laundromat experience, this is the best place for it.

    It's really a good thing before washing my clothes here I came to Yelp and Google to read the…read morereviews. I told myself I would wash my clothes here today but when I got here.. I was completely turned off by the broken machines and disgusted by the entire facilitily. I was looking to see if there was a attendant present and it seems no one was really there to manage the place. Im upset because I really needed to wash my comforters and this laundromat is the closest thing to my home to wash. I would use my washing machines in my apartment but it can't handle heavy duty washing without damaging the machine. El Cerrito we have to do better! The one laundromat I used to go to didn't make it thru the pandemic. It was sad to see them go after being a loyal customer to them for so many years. If anyone know of any alternative laundromats in the area that they recommend - please contact me. Thank you

    Hallmark Cleaners - dryclean - Updated May 2026

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