Amazing people: very professional and meticulous in their work; excellent, guaranteed results.read more

I've been a long-time customer of Mr. Chan and his team, and they always provide excellent service…read more My clothes consistently come back clean, fresh, and well cared for. They're reliable, professional, and truly value their customers. Highly recommend!

Great service, very knowledgeable and the workers top-notch. The alterations come out perfect and…read morejust as requested.

I used them to alter my new curtains wanted two 50in panels sewn together for my sliding door and…read morewanted one 50in panel cut in half and each piece sewn on to a 50in panel to make two 75 in panels for living room window this was not an easy task but they did an amazing job in a reasonable amount of time for a very reasonable price very happy with the outcome

Super helpful and great price! Wife took all my Yankees jerseys here and they are spotless and look…read morebrand new, i also had my daughters backpack fixed good as new. This is our new go to cleaners!

I have used this business before, but unfortunately this experience was very disappointing and did…read morenot meet my expectations. When I initially arrived, I spoke with one of the employees regarding a small coffee stain on the front of my shirt that I wanted removed. During our interaction, the employee appeared distracted and was using Facebook while I was speaking with her. She examined the shirt, acknowledged the stain, and instructed me to return a few days later to pick it up. When I returned, the same employee was again on her phone while assisting me. As I was paying for the service, she suddenly asked, "By the way, were these stains here?" I looked at my shirt and immediately noticed blue discoloration and marks that appeared similar to bleach damage. I informed her that these marks had not been present before and reminded her that the only issue with the shirt originally was the small coffee stain on the front. The employee insisted that they do not use bleach and stated they would keep the shirt for another week to attempt to correct the issue. After a week passed, I returned only to find the shirt in the exact same condition. I also never received a phone call or update informing me that they were unable to fix the problem. During this conversation, the same employee explained that the individual responsible for cleaning and inspecting garments documents existing damage by taking photos before items are processed. She stated that if there are stains or defects prior to cleaning, photos are taken. If there are no issues, no photos are necessary. No photos had ever been taken of my shirt, which would suggest that there were no existing discoloration issues beyond the small coffee stain. Despite this, she continued insisting that the shirt had been brought in that way. It was close to closing time and she shut me down and stated we had to go. Very rude demeanour. I was then instructed to return a few days later to speak directly with the owner regarding a resolution. When I met with the owner, I was told there was a possibility that an employee may have used bleach on the shirt. This directly conflicted with the previous statement that bleach was never used at the business. At that point, there appeared to be no accountability or consistency regarding what had happened. To resolve the matter, I was given only two options: 1. Keep the shirt and receive store credit $10. 2. Receive compensation for the shirt's value with proof of purchase, but they would keep the shirt. I explained that I believed I should be compensated for the damage while also retaining possession of my own property. I was told that was not an option. This situation is about more than just a shirt. The most concerning issue was the lack of accountability and customer service throughout the process. A mistake can happen at any business, but taking responsibility and properly addressing it is important. If this had involved a wedding dress, suit, or another valuable item, the outcome could have been much more serious. Lastly I was issued a check, they kept my shirt and owner still insisted I do not leave a bad review. Well, I'm being honest.

This is MY CLEANERS. I bring EVERYTHING here: our comforters, backpacks, dresses, formal wear,…read moresweaters, jeans, business and casual tops and bottoms, blazers and jackets along with alterations and repairs. It is the ONLY location I trust with caring for my family's belongings. Our items are ALWAYS returned impeccable - repaired or altered to perfection or the stain/spot created is gone completely when picked up. Their pricing is fair and cheaper than others. For the quality of service provided, everything done in house by husband and wife, I am okay paying level and quality of service I receive. Unfortunately, the owners of this location will be closing soon and is no longer accepting cleaning service items. It is time for them to retire. I am so sad to see them go. I have been coming here for over 16 years. The owner of El Portal Cleaners referred me to Kleen-N-Brite in El Sobrante. The owners are a couple who attend church with the owners of El Portal Cleaners. I have a bag of dry cleaning in my trunk, along with my daughter's graduation dress (along with the dress I attended in) to clean prior to storing away.

This cleaners closed and I had a LARGE order of cleaning can someone please help me trying to see…read moredid they just throw all my clothes away or did they at least store them for customers to learn they were closing HELP HELP HELP

quick and easy service on my belt. very friendly and helpful…read more Needed to add a few holes to my belt and they did it free of charge and quickly. everyone was very friendly and helpful. would recommend

Amazing work! Very kind and always willing to help when help is needed. Accommodates me every time…read more I refer all my friends to her!:))

I don't come to laundromats often but I love that there were so many options for washers and…read moredryers. Small loads, big loads, double loads, quadruple loads! This place has a size washer and dryer to meet your dirty laundry needs. I washed my comforters here. BB's accepts cash and has a change machine OR you can use credit card. Free WiFi, TV, parking and conveniently located next to Neighbors Donuts and Chefs if you get hungry. Staff was helpful as well. They informed me that I can drop off my laundry for them to wash and fold if in a pinch (obviously for a price). I'm going to take them up on it next time.

I really enjoy this laundromat and I come here very often. This place is really friendly, clean and…read morewell-kept. I am very picky when it comes to things of this nature & they are really great. If anyone has ever had a bad/negative experience give it a try again. Things happen, people go through things, but I guarantee you they will not let you down relative to upkeep, friendliness and accessibility to a variety of different good machines.

great service helped out tremendously when needed and were…read morevery detailed. made the precesss easy

If you are ever in a house fire, as we were, please beware of ambulance chasers. Renewal didn't…read moreactually chase us, but they came after they were recommended by another ambulance chaser, and in the middle of our stress and worry and their assurances that "Don't worry, insurance will pay for everything," they ended up taking clothing that was going to the Salvation Army anyway and rugs that were destroyed by the water damage of the firefighters anyway, and charging us for it all. Our bill was in the tens of thousands, and they wouldn't return anything to us to inspect the damage until after we sent the check. Once we realized there were thousands of dollars there of damaged goods that they should have refunded, we never heard from them again. It's true that insurance did pay for it, but insurance didn't pay for all the damaged area rugs and other things we needed to replace. A lot of the bigger rugs came back smelling vile, of mildew, because our house restoration took more than nine months before we received back the rugs, so I don't have pictures. We threw that stuff out immediately. All in all I would say that this company owes us about $7000 that we'll never see again as, despite my emails and phone calls, we never heard back from them after they got our check and delivered the last of our stuff. If you ever have a fire, think about going to a fabric cleaner you know, first.

I've been coming here off and on for 30 years, when we used to starch and press Levi's. lol…read moreService is great.

I have been bring clothes to this dry cleaner for 30 years. The owner is a lovely lady. She is very…read morehelpful and friendly. They always have your clothes ready when they say they will be. I have only had one issue with them in 30 years and they corrected the problem right away. Definitely a great business that I will continue to frequent and the prices are fair.

This cleaners has been open for many years and now three of my family's generations have been…read morepatronizing this business great service great people, definitely the place to go if you need cleaning services and or repairs

I've been with this dry cleaner for a while, but mostly out of convenience since it's too close to…read morehome. The owner has a mean disposition, and I've always been friendly, trying to say hello but she always dismisses them and ignores anything. I'm definitely going somewhere else now. The name play is quite ironic, as no one there is courteous.

My job uses special cleaning cloths and we had a full bag that needed to be washed. Normally we…read morewould take it home, but we decided to try this local laundry Mat. Maria is the owner and she is a breath of fresh air. So sweet and friendly. The inside was spotless and not to crowded. It cost $3 for a full load and about $1.25 to dry. Some of the dryers were out of order but for the most part everything else was in working condition. All the machines are operated by coins ( quarters only) but there is an ATM machine inside and also a bill breaker machine. We will definitely be back again.

I came for their wash and fold service and am super pleased. They hustled to make it a quick…read moreturnaround and their pricing is super reasonable. They even have a system for dropping off after hours. Super convenient.