On one of our most recent SoCal sojourn, we stayed at two different Marriotts. Of the two, this one had the slightly a larger room with seating area, smallish TV and no microwave. The carpets throughout were filthy. You could see darks droplet stains. Originally we thought it was just the carpet pattern, but it wasn't. This is surprising, since they just opened this Marriott Courtyard in January. We kinda of expect everything to be brand new and clean. Hmmm. The staff however was very friendly and went out of their way to be helpful, so that's why this is a Three Star Review and not a Two Star. To the owners, ya got to keep up with the maintenance! Sorry, we'll pass in the future. read more

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I stayed here on a whim for a business trip and honestly, I loved my short stay. It is completely renovated and the employees were so kind/upbeat. Parking is free and not much more that I can say! read more

This place is just okay. Rooms are kept clean, but the hardwood floors make all the problems that much more apparent. Housekeeping needs to do a better job wiping down and cleaning the floors in the rooms. There were hairs and dust bunnies everywhere. There is graffiti etched into the signage near the elevators. Also, the carpet in the hotel hallways were filled with crumbs and other litter. This was all on the fourth floor. Parking is plentiful, the rooms were generally clean, and the staff up front was very friendly. This place is good for one or two nights, but anything past that I'd recommend staying somewhere a bit tidier and with more amenities. read more

10.04.2018 Stayed a night here after a day at work and a drive to SD for a two-hour meeting. Figured I'd try this new hotel and be closer to work for once. I loved the complimentary electric vehicle (EV) charging!!! My late check-in garnered me an upgrade to a king suite, which was an ADA-compliant room, which I didn't mind. But I wish my family was there to enjoy it also. The room had wood floors! Not sure if all the rooms were like that or just this one as an ADA-compliant room. I loved the energy saving light features and comfy yet modern feel of it all. The room was well-appointed and decorated. The bathroom was clean and I loved the huge shower. Best part was the water control was on one side of the shower stall so you could turn on the shower without getting wet. I wish I could've stayed longer but I missed my family...oh yeah, and I had to go to work. Only down side of staying here versus a Residence Inn was no breakfast. I guess I could've spent the extra $5-$10 price difference to stay next door. Or...I could've just walked over there and ate breakfast. Something to think about for next time. read more

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So I'm in Temecula for... nevermind. It's a long story. There's a lot to like about this Courtyard Marriott, tho. The lobby is nice and large, the staff are very friendly and the room was great. There's a coffee maker and small fridge by the window, and the bathroom is nice with a cute sliding barn door. The closet was a little small, but that's ok. The pool is nice, and if you're going downstairs for breakfast get the breakfast quesadilla! It's almost the same price as the breakfast sandwich, but the quesadilla easily can feed 2 people! If I had one complaint, I thought that the towels were a little industrial and scratchy. Because of COVID, housekeeping is only every other day. But overall a great hotel and parking is free! read more

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Very Nice Stay! This particular stay was short and on a busy holiday weekend, however the service was spot on and very accommodating. When I arrived the lobby was busy but check in was fast and smooth. The first room that was given unfortunately had a plumbing issue (reason for the -1 star) but once I called the front desk a key was brought up and a new room was made available within minutes. I had a late night but when I returned I needed extra services and the front desk took care of me with no waiting, plus I slept very well in the spacious double queen room, it was perfect. And one more thing, not that I was in the room long enough but I do appreciate the fact that the room had an energy saving feature tied in with the key card. I would choose to stay again and I definitely recommend Courtyard Marriott Temecula/Murrieta. read more

We just bought a home in the area and stayed here for two nights while awaiting furniture delivery/power turn on etc. It was a great place to stay for our purpose. Beds were comfy and the room was clean. Safety procedures were great. Our only complaints were that the faux wood floors seemed mushy in parts. Also, the bathroom door lock was faulty and my teen almost got locked in. There are plenty of food and shopping choices nearby. I would recommend and if we were ever to have a need to stay in a hotel in the area again we would. read more

One of the best hotels I've been too in the area. The price for a night was reasonable and the room was super clean and super comfortable. Staff was super kind and communicative. The entire room had an amazing feel to it where I could sleep the night in peace in a comfortable bed. If you're in the Temecula/Murrieta area and need a place to stay the night definitely look into this hotel if it's in your budget. You get what you pay for, lovely hotel. read more

I stayed here to celebrate my birthday with my boyfriend for 2 nights. Woke up on Monday found myself scratching my elbow constantly. Found I got bites on it. This place is so unsanitary. There are ants all over the bathroom and room when we check in. But I don't know what bugs bites I got. My boyfriend back all got bites too. This place is so gross. I believed it bedbugs because we got all bites all over. Would not recommend or come back here again. read more

Courtyard by Marriott Temecula Murrieta - Hotels Near Me - Murrieta, California

I called the Courtyard by Marriott in Temecula and spoke to Giovanna. I asked if she could help me review my upcoming reservation as my 6 year old would now be joining the trip . Giovanna was professional , efficient and very kind . Not only did she let me know of all the amenities available for our little girl but she also gave me a first responders discount because I am a registered nurse. My family and I are now able to make our visit to Temecula a longer and much more comfortable one . Thank you Giovanna! For a family who needed a break you sure made our day ! read more

Stayed here overnight before a hot air balloon ride in Temecula the next morning. The hotel is like being in a brand new college dorm - a lobby with no frills: a TV and some sort of makeshift kitchen counter serving food, and a couple of vending machines.The check-in clerk was very friendly. The room was large and spartan: laminate wood floors, large comfortable queen beds, low-end LED lighting fixtures (not my favorite) and a well-equipped bathroom. The A/C didn't work so well to cool the room, and the key card has to be inserted into a slot at the door to keep the electricity on. I did appreciate Marriott's effort to be environmentally conscientious in this new hotel, though I'd prefer one of its more upscale hotels if I were to stay any longer than overnight! read more

Courtyard by Marriott Temecula Murrieta - Modern and no-frills - Hotels Near Me - Murrieta, California

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Overall, I understand that hotels lost some $ and need to be safe during covid, BUT I have noticed that hotels have taken advantage of the pandemic by laying off staff and getting rid of little things that make staying in a hotel nice. For example, no room cleaning service during your stay, you have to go down to get your own extra towels, short hours for the cafe downstairs, and also, no rooftop bar, despite it being outside. The hotel itself was fine- rooms a bit small but very clean. Shower door did not close all the way, but it's fine and we weren't in the room very long, as we had other stuff to do in town. Not sure if I will be in the area again, but this is a perfectly cromulent place to stay. Parking is free and there is ample 5g and wifi service available. The rooms also come with showtime and HBO included, which is a nice touch. read more

Sheets not changed. I got into the bed and felt something that I thought were crumbs. When I pulled the sheets back I discovered they had not been changed. There were bits of dirt, hairs that were clearly not mine. Disgusting. This is absolutely unacceptable. Not only is it gross but it is totally unhygienic. I would expect this from a cheap motel, not a Marriott. What else wasn't changed? Are the towels in the bathroom also used? The glasses? If I could, I would've checked out immediately. I would have called the health dept right then and there except they're not open at night. I travel a lot on business; it will be a very long time before I stay at any Marriott property again. Update from the morning: the shower was also not particularly clean. read more

Courtyard by Marriott Temecula Murrieta - Dirty sheets. - Hotels Near Me - Murrieta, California

The room was clean and beautiful the staff extremely professional! However bed was hard and uncomfortable my back was hurting all night, and pillows were flat. If you prefer extra firm bed this would be perfect but bring your own pillow! read more

Clean and modern hotel, with lots of energy efficiency details, such as having to insert a room card into a little slot by your door to keep your power on. Typical Marriott Bistro downstairs with good caffeine and food options, including some grab and go stuff. Decent gym with two treadmills, two ellipticals, a bike, and some weights. Water dispenser, towels, and disinfectant wipes readily available. I was the only person in there both mornings of our stay, which is always fine with me. Bar on the roof, which seems cool, except if you are like our friends who were directly under the party and found the complimentary earplugs to be a necessary amenity. We were on the second floor, overlooking the pool, and noise was not an issue. I'm a Courtyard Marriott fan, so I'll continue to choose them while traveling, if possible. read more

What a super clean, nice, environmental friendly, and convenient hotel location. When we walked in the hotel was super spacious and clean. The two hotel service workers were super friendly in checking us in and helping us out with any questions we had about the area. My mom and I went down for the wine tasting and found the location convenient to the wine tasting area. It's not super duper close to all the wineries in the area but it works. We called a lyft and it arrived promptly for pick up and drop off no problem. The room keys here power the room. So if you want electricity you have to actually plug your key into the wall by the front door of your room. I thought this was a neat feature for energy saving. The downstairs lobby also features a bar in the evenings and food service. I tried the burger which was bomb and some red wine. read more

The front desk staff is always friendly. The hotel is clean, plenty of parking, upgraded contemporary style. They've gotten bistro items if your hungry lots of areas to work, beautiful outdoor patio seating area with a Jacuzzi that's great in the winter. Reasonable prices and well appointed rooms in the price range make it for a nice experience read more

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Having stayed at Courtyard Marriott hotels many times in the past, this particular stay was a complete disappointment. I was just there this past weekend. The main issue I have whenever I go to hotels is because I'm allergic to feather/down bedding. All hotels in the past have managed to find me alternative pillows (and I usually just ask for extra blankets since they don't have alternative bedspreads). When checking in, I asked (like I always have to) about alternatives. The woman told me they had foam pillows already on the beds, and their bedspreads weren't down so that was good. However, the foam "pillows" aren't remotely for sleep as you can see from the pictures. They are clearly foam boards used for alignment support! In fact, you can see from the first picture that the hotel is actually using them as headboards for the beds! I tried resting my head on it, changing the direction each way but they were so hard that aside from being uncomfortable, it was also downright painful. When I asked if they had other alternative pillows, another woman down at the front (a red-head, I don't remember her name) said, "No, we don't" in a "sorry, not sorry" tone. Which naturally, I didn't appreciate. As you can see from the second pic, I had to get creative and used the 2 decorative pillows instead but these weren't as comfortable either and 2 days after checking out of this hotel, my neck still hurts from 2 nights of some of the worst sleep I've ever had. I challenge the hotel staff, particularly the woman who told me essentially to take what they had and deal with it, to try sleeping on the foam boards - I can guarantee that, like me, they won't even last 10 seconds, the discomfort and pain is so immediate. And then try sleeping on the hard, decorative pillows that were albeit better, for 2 nights straight, and see if they don't also have neck pain (and ear aches from trying to sleep on your side). Customer service is indeed dying nearly across all "service" industries. You'd think after a pandemic year where they lost a considerable amount of business, they'd welcome guests and do their best to at least help them out with their requests so that they'll continue to get guests who'll provide good reviews, rather than crappy ones. And if they're unable to find something like alternative pillows, at least be kind about it rather than giving your hotel guest attitude, like "it's your problem, not ours." Well, I certainly will not be staying at this hotel again and am strongly recommending that others who are also allergic to down products (and there are many of us out there) not stay here either unless you want to suffer sleepless, uncomfortable nights and walk out with neck pain for days. This hotel does NOT care about you. Aside from the attitude, this hotel (and I'm seeing most other hotels from other Yelp reviews) have raised their rates to high heaven in an effort to make up for lost profits in 2020. Again, don't give me attitude when you're charging me extra money and I end up walking out of your hotel with neck pain that's lasting for days. You won't see a penny from me ever again, Courtyard Marriott Murietta. read more

Courtyard by Marriott Temecula Murrieta - This is not a "pillow." It is a foam board used for back support and spine alignment problems! - Hotels Near Me - Murrieta, California

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Review is for the rooftop bar. Beautiful up here with the fire pits and mountain view. My girlfriend and I really like it here. They do need to clean the glass though. Will go again. read more

RUDE STAFF! Tried calling the hotel five times in one day, no answer. I finally, drove to the hotel, the two employees were not busy, not answering the phone. I mentioned to Shamiene I tried calling, but she said we were too busy to answer the phone! The phone started ringing while I was there and Shamiene reprimanded the other employee for not answering. Shamiene was rude, sloppy, doesn't appear to care about her job. The hotel room was clean, and updated, beds comfortable. But first impressions when entering the hotel are very important and especially how a customer is treated. read more

We stayed here when we visited my in laws. I read the reviews and had high expectations and wasn't disappointed. Check in was smooth and quick. The lobby is modern and clean. The rooms are energy efficient, the bed was unbelievably comfortable and the shower pressure was great. The room was spacious and clean as was the bathroom. There was no charge for parking which was a plus! Breakfast was not complimentary however they had a great selection and the price was reasonable. The room didn't have carpet which we noticed as soon as we walked in, however it's actually great for people who have allergies and you don't see carpet with stains which can be off-putting. They have a rooftop bar however it was closed when we checked in. The front desk staff recommended we go to Yardhouse for drinks which was close by. So glad to know we have a great hotel to stay at when we come to visit family. read more

Me and my bestie had a blast! I loved the hotel. I had fun. I wished the pool area closed at 10pm. It was too early and there was a very lively crowd out ( Air Force strong ). I also didn't like the fact that the rooftop bar was closed. I had no issues with the room we stayed in. read more

Courtyard by Marriott Temecula Murrieta - Having wine out of our copper cups. - Hotels Near Me - Murrieta, California

We had meetings for a week at the conference room. I was very impressed with the cleanliness and the staff were amazing. They were very professional and helpful in every possible way. I will definitely Suggest if you're having meetings in the future I highly recommend to use their facility. read more

My mom and I came here over Easter weekend for a mother-daughter weekend. We were lucky enough to be able to check into our room at 11:30am when check in isn't until 3 or 4 so I was grateful they had a room available. The decor here is modern with some rustic touches here and there. The rooms were beautiful or at least I thought ours was. It reminded me of a beautiful loft with high ceilings. We had a king bed with a couch, tv, coffee machine, and mini fridge. Literally everything you need. The hotel has a pool and a jacuzzi that overlook the back which is just views of the mountain range. It was a nice and peaceful view. Then after 12pm they have a rooftop bar which we took advantage of at night with a glass of wine by one of their fire pit lounge areas. Then to end our night we watched Netflix in the room on their flat screen tv that allows you to move it around so you can watch whether on the couch or the bed. All in all, it was a wonderful stay and I thoroughly enjoyed it. When I come back to the area I will look into staying here! read more

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Great Hotel! We felt it was in a good location with lots of food options and a Walmart across the street for our essentials. The only compliant we had had was our floors were very dirty. They didn't feel like they were cleaned for a while and with having small children they tend to track it in the beds. It's was a mess! read more

Stayed here, room had pubic hair in the shower and a hairy sock left in the room, plus a giant trash can. Was planning on sleeping in for one day after prepping for a bodybuilding competition the last month (have one more month)and was woken up at 6am by the loudest alarm I've ever heard that was left previously on the machine and the maids didn't turn off. Traumatizing stay here wouldn't not recommend, also the rooftop lounge is under construction for a long time and not going to be done anytime soon. read more

Courtyard by Marriott Temecula Murrieta - not pictured is the pubic hair in the bathroom because I scooped it off with my hand in the water instead of taking a photo. - Hotels Near Me - Murrieta, California

Don't catch Clovid-19The following is an email I sent to Hotel Management at Courtyard by Marriott. They were only willing to offer 5,000 points (30,000 points will get you a one night's stay). In order to sanitize a room, it needs surfaces to be wiped down. When we arrived last night, we were given room 215. As you can see by the first 5 pictures I have included, we noticed that aside from one of the drawers being full of hangers and tags, the room was dirty and had not been cleaned. There was hair on the floor, there was hair in the drawer, there was a sticky substance in the drawer by the Bible, there was a sticky substance that had fallen between the two dressers, there was a sticky substance on the dresser, there were fingerprints on the drawer handle, and clearly, the room had not been cleaned, certainly not sanitized. The Ottoman to the sofa bed had stains all over it. In the closet, on top of the sheets and blankets for the sofa bed, there was a wadded up sheet that somebody had stuck up there. On top of that, the keys did not work to room 215, and I had to go downstairs and get two more keys. We were moved to room 246 (I believe), and my wife checked on the room. It was also dirty. There were bugs in the room, and food on the nightstand. Plus, there was hair on the bed. We were then given room 340. It was also dirty, but by that time we were so exhausted, that we just wanted to go to bed. When I took my shoes off, I wondered what I was stepping on. When I woke up this morning, it was clear that there were items all over the floor. It had not been vacuumed, and appeared not to have been cleaned. As you can see by the pictures, there were numerous items on the floor. In the bathroom, there were hairs near the towels, and in the shower stall. The glass shower enclosure had something splashed on the outside of it near the toilet. You will notice that where the new roll of toilet paper should be, it was a used role. You gave me a new one when I went downstairs. When I went to replace it and pulled off the old, used roll, there was a Kleenex tissue that was dirty on the inside of it. I threw them away, and washed my hands. The nightstand with the phone on it had not been wiped down. There was a ring around it where somebody had to spilled something.. It makes us concerned because we don't know if anything had been wiped down, much less sanitized. I was told that you were short on housekeeping staff, but if anything, with clovid-19, there should be someone make sure these rooms are cleaned and sanitized when guests leave. When my wife made reservations, she was told that there is no room service while the guests are staying in the rooms, but that they are thoroughly cleaned and sanitized after guests leave. This is obviously not the case. As you can see by other pictures that I showed you, but I am not including in this email, the hallways appear as if they have not been vacuumed in a while. We are here for a two night stay. We would hope that you could compensate us by giving one of the nights free. We are members of the Mariott club. We have been for quite some time.. The only reason we stayed here, is that we had to come for a funeral. We certainly hope that if for some reason you cannot give us one night free during our stay, that you would at least give us enough points for a night stay at a Marriott hotel somewhere. We thought that rather than put a negative review on TripAdvisor, it would be appropriate if we try to resolve this with you first. They did not resolve the situation in a way that we thought was appropriate so I posted this review. read more

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First! (to review) 5 Star for my 700th review! Courtyard Marriott is a new addition next to Residence Inn Temecula Murrieta - Marriott. I love the modern look. It's very kid friendly. We came to stay here for my son's baseball tournament. The front desk was great and accommodating. After our winning games, we hung out by the stylish fire pit. A shout out to the Security guy who was awesome and really helpful. Our room was kinda avant-garde with hide-a-way fridge. I was also surprised at how quiet the rooms were. I can usually hear the neighbor's shower, but this time I didn't. Overall, we had a marvelous experience. read more

Courtyard by Marriott Temecula Murrieta - Loungin' - Hotels Near Me - Murrieta, California

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The staff was amazing and went above and beyond every expectation that we had for them. We truly appreciate the attention to detail and look forward to the continued visits here. Special shout out to Alexandra! read more

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The room layout is nice and clean. The hotel itself looks nice. The staff had great service, and even the maintenance guy who came to my room was extremely friendly and respectful. However, it seems like higher up management is dooming this place to failure. The Air conditioner in my room made an obnoxiously loud rattling noise all night. When I tried to change rooms, I was informed that all the other rooms have the same problem. This is clearly the result of the cheap budget friendly GE brand air units in each room. Bring ear plugs if you plan on staying here. In addition, we choose this hotel because it was marketed as having a heated pool and spa. It wasn't until after checking in we find out that the Hot tub is not on, it's completely cold. This clearly is not because of Covid policies, because the pool area is overrun with kids and families all day. The water bottle fill station and water fountains in the hallway do not work. When check out time came, there was initial pushback from desk staff when I requested a late checkout. It's clear that the desk staff is not educated on the reward features silver medallion members are supposed to get. Improved funding, maintenance, and training could make this 5 start hotel. The foundation is there, but clearly someone in corporate is just phoning it in on this property. read more

Still only one computer no chair. Front desk staff ok. Cafe food not impressed. Security good. Prices for rooms reasonable. Air Conditioning in room to loud. Also can here foot banging from heavy walker in room above. Rooms prices reasonable and rooms clean. Housekeeping friendly but every third day. Note Mattress very hard. Back hurt for weeks later. read more

It is always a pleasure to stay at the Murrieta Courtyard hotel. The staff is so welcoming, the rooms are comfortable and especially clean. The food is good and my granddaughter loves the Starbucks. They try to accomodate your every need. Jovanna at the front desk has helped us on every visit this year and is so wonderful to deal with. read more

Although Covid19 has influenced many hotel procedures, Mary - the hotel front desk agent - provided a check-in process that was smooth and accommodating. Our family is dealing with a slab leak so we were forced into a hotel. After all the stress compacted in the day, we were thankful the hotel assisted with such ease. The rooms were modern, beds were comfortable, service was great and everything worked well. We will be staying here the rest of the week. Thank you read more

BEDS ARE HARD AS ROCKS!!! Pillows ARE SUPER FLAT. The hotel staff were extremely friendly and professional. Rooms appear clean. Hotel looks fairly new. But come on Marriott. Who did you contract with for the beds and pillow? VERY DISAPPOINTING. No sleep for the family. Everyone (2 adults, 2 kids) woke up stiff and sore. read more

I stayed at this hotel for a business trip. The front lobby was well appointed, clean, with a pleasant smell. It has a restaurant bar/restaurant that made my stay more convenient. Hand sanitizers were available in almost every corner. The check-in process was seamless. The concierge/check-in person was very helpful, informative, and friendly. My room was clean, well-stocked, and well-appointed. It was a very peaceful and comfortable sleep. It was very quiet and had a nice view. They came and clean my room while I was away-- WOW! For a business trip, this place is perfect.... I HIGHLY RECOMMEND AND WILL COME BACK! read more

Great place to get some rest. This is a newer location and it shows very well. Nice designs and very convenient to stay close to Temecula. I found their beds pretty comfortable and service has been good. read more

Courtyard by Marriott Temecula Murrieta - Hotels Near Me - Murrieta, California

Tip: Avoid room 233. The room is above the entrance so you'll hear every time the sliding door opens and closes. It is extremely irritating.

Location is pretty far from all of the Temecula Wineries but it's not too far of a drive, a little bit in the middle of nowhere. There's plenty of parking, at least. Staff: Ehh... not much to say and not much to compliment on. Room: Large room with very modern and sleek vibes. Plushy bed and pillows. Unfortunately, the bathroom was not 100% clean. One of the shelves in the shower still had residual shower gel from the previous guest. read more

Riquii is awesome. Very friendly and hospitable. Will definitely come back. This place is hands down the best Courtyard I've stayed at. read more

What happened to the rooftop bar? When this place was built, I remember they were trying to be the new hotspot in town. I even hosted my 50th birthday up there with 80 people. I was just there a couple days ago and the bartender said it was closed for Covid. Newsflash lol. What a waste of building materials and available sq footage. Not only with the out of town guests enjoy it but solid us locals. Show me a professionally run bar/pub/lounge in the valley that's not doing well. Come on management, get that rooftop bar open again. read more