5 stars for the overall experience. The hotel was comfortable and we had a great stay at the Courtyard Paso Robles over Memorial Day weekend, May 24, 2026. I especially want to recognize the young woman working the Starbucks/food service counter in the lobby during our visit. She was the only employee handling the entire operation and somehow still managed to provide friendly, professional, 5-star service while nonstop guests continued ordering food and drinks for hours. She never stopped hustling and kept everything moving with a great attitude. Honestly, the fact that one person was left to run the entire cafe by herself feels like a management staffing issue, not an employee issue. Management should make sure the cafe is properly staffed, and if someone calls in sick or doesn't show up, leadership should step in to help rather than leaving one employee to carry the entire workload alone. That said, our cafe experience remained positive largely because of her work ethic and professionalism. She deserves recognition for holding it all together and taking care of guests under what looked like a very stressful situation. I only wish I had gotten her name. read more

Not the best Marriott experience. At check in I asked to get a room as high up and away from the elevator. She put us on the 4th floor right next to the elevator. It was extremely loud every time someone would get off the elevator. Our room was also on the back of the building by the highway and the road got pretty loud. Luckily I had my sound machine which helped a little but it was still pretty loud. The room itself was clean but they only gave 3 towels for a room with 2 beds. I feel like 4 should be the minimum. The beds were also so hard and the pillows were not good. We did not sleep well. They have a nice big open lobby and a bistro that we didn't go to. They have water in the lobby but it tasted weird. Parking is confusing because the front desk never asked if I had a car. She gave me a parking pass in the stack of check in stuff but I didn't notice it. The next morning I got a notice on my windshield that I didn't check in my car. When I went to talk to her about it she said she would take care of it. I still don't understand if parking is free, or not. I saw QR codes outside on signs to pay for parking. read more

Courtyard by Marriott Paso Robles - Hotels Near Me - Paso Robles, California

Our first time in Paso Robles so excited to explore this area. I chose Marriot bc the company so I expected professional interaction and stay. Upon entry the room was quite small space and only desk are to put stuff down. I tried to put drinks and stuff on another area but not realizing that the micro was hidden under and in order for it to open you must have the top clear. Pretty bad set up. Also the long dresser kinda drawer rolls out from under that desk and must be pushed back in to walk by. Again poor design. The reason I give such low stars is because the bathroom door locked on its own with no one in it. I had to call the front office and they sent a maintenance guy he said oh yeah this happens bc they're basic cheap locks and it triggers lock mode. The other latch part on the wall showed the use of a flat head or something previously to obtain the slight wood crack. So definitely had to keep the door open at all times. So with that being said the door is heavy and if it was fully opened properly it swung open on its own. We had to hold the door so it wouldn't lock on us while we might need it. The from door opens in while the bathroom door opens out. We held the door open widely to go in and out of the room. Again poor design. The bed and couch had very little space between each other. The other is our view from back window, it had stacked pallets and about 8 to 10 gallon bucket paint cans what a view while trying to catch the sunset from the room. Or even just a view. This was our first time in Paso Robles and I will Never stay here again. Nor recommend this place. After a long drive we asked for coffee and they said oh we don't have Starbucks open right now you have to wait for the time frame. They have brunch, lunch and cocktails but all at time frames. One was till 4 then open back at 5 so nothing served in between unless you purchased basic stuff from the lil corner shelves like store they haveexcept coffee. When I asked the employer she didn't understand much so I spoke in Spanish but I speak it as well so she said she didn't know ask the front desk so as I asked his response was there's coffee in your room, that is a service we provide. Ok fine as we entered back into our room there was a 5.00 fee for water. Being that this company has had A Great running with High standards as I thought this is disappointing. Another thing I was quoted one price and got charged another. Yes I am a member also but I will Not stay Here or recommend this place, unless your in for a quick put your head down with No Amenities!! The service as we entered and as we exited was blah! I didn't even get a Thank you for Staying with us how was your stay? No professional interaction with a company that carries a name so well. I could have chose another place to stay but was expecting so much from The Marriot. Such a disappointment. There's no free coffee or choice even to buy a fresh made, there's no Continental breakfast, and the time frame which you can be hungry on their time. So this is My review Not yours so take a chance and You might get a better experience. I called the 800 number and got a lady who speaks Indian and she kept saying it's hard to hear you 8 felt I had to realize my voice to a screaming loud voice and she again repeatedly asked to repeat my self and I said it's because it's so loud over where you're located I can hear all their conversations as well. I said I would call back because I didn't want to use a super loud voice over trying to be heard on her end. Wow such a disappointment. I will try to receive the difference of the cost which I was first quoted. Wish me luck read more

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Conveniently located just south of Downtown Paso Robles the Courtyard by Marriott is everything you need without a lot of bells and whistles. Fair priced and close to the highway guests can get to any winery in less than thirty minutes while all the best Restaurants are just up the street. Rooms are comfy and quiet, the 24/7 fitness center and free parking are a bonus. For those looking to get some work done, however, be aware that WiFi lags on the first floor. read more

Courtyard by Marriott Paso Robles - @endoedibles on Instagram 05/10/26 - Hotels Near Me - Paso Robles, California

I have been Platinum Elite with Marriott for many years. This was my first stay at this property. I received absolutely nothing. No breakfast credit, not even bottled water. There's no free coffee in the lobby. The bathroom was very nice, and the bed was very comfortable, which is why I didn't give it one star. I won't be staying here again. read more

It's been 2 years since I've stayed here last and they were going under construction for their lobby area. I like the new upgrade with the seating area, bar & cafe. Nicely done. What I don't like is that you no longer get complimentary breakfast with your stay. You also no longer get free parking as there are signs throughout the parking lot asking you to scan a QR code to pay for your nightly parking. I really hate these chain hotels that are starting to implement this in the Paso area. Free breakfast and parking is starting to become a thing of the past. After check in, we went to our room and saw how dirty the love seat was. There were stains all over it. The door to the bathroom does not stay closed unless you actually shut it. You can't leave it ajar as it will slowly open all the way and block the hallway. It's not the biggest issue, but quite annoying when you are trying to come and go. The shower head pressure is not strong at all and there's no way for you to change the settings. The biggest issue was the free WiFi. It was very slow and our room was the very first room on the first floor by the lobby. I was getting 10mbps down and 5mbps up. That's barely enough for 1 device, let alone it's shared with the entire hotel. There is a paid one for $4.99 per day or free if you are a Gold and higher member. A hotel this day and age should not have speeds that is 15-20 years ago. read more

Great location to the major wineries! Friendly staff. As I understand it, rooms are recently renovated. It was decent but still felt dated. All the lights were independently controlled by the switch in the light, which made it inconvenient. read more

Courtyard by Marriott Paso Robles - Hotels Near Me - Paso Robles, California

This was one of the better Courtyards (Marriott property) we've stayed at. 1) Shout out to Lily @Starbucks- it was her first week on the job and she did it with a smile and efficiency. This is a 2 people job though. Everyone wants breakfast from 6-8am! The Courtyard @Mira Mesa, CA has 2 people working. 2) The lady (sorry didn't get her name) who helped me check in was also smart and friendly (not like Townplace Suites in Ventura). 3) The rooms and bathrooms here are updated and the doors have soft closes (very important to me). However, the room sound proofing is still not great. If your neighbor comes in and out of their room at 3:30am, you will hear it. I do liked the layout of room way better than other hotels like Fairfield Inn. Overall this was a nice stay and I would recommend this hotel! read more

Now it's not in a location where you can walk to shops and restaurants but it's a fantastic location in general where everything is drivable and nearby. Would definitely stay here again when in the area. Everything was clean and had everything we needed. read more

The Courtyard property in Paso Robles is currently undergoing renovation from August 8 - September 30 2024 (completion date subject to change). Despite the construction, we enjoyed our stay and the hotel's amenities. Besides taking full advantage of the complimentary internet access and the pool, we also appreciated the Starbucks coffee, water, lemonade and cookies that were conveniently served atop a table by the entryway. The property also features a gym, bistro, business center, conference space and meeting rooms. Our room was clean and comfortable and included a smart tv, refrigerator and even a microwave. FYI - there is plenty of parking but it is an additional charge. The service was adequate, but I wouldn't say any of the staff was overly friendly or went out of their way to assist us. The only exception was Amy who deserves to be commended for her above-and-beyond customer service skills. If and when we visit Paso Robles again in the future, we'll definitely consider Courtyard Paso Robles as one of our top hotel options! read more

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What a wonderful welcome from Abraham Marquez who made me feel right at home from a long Ride from Carlsbad. Thanks Abraham...... read more

Courtyard by Marriott Paso Robles - Hotels Near Me - Paso Robles, California

Room price was reasonable, staff was friendly and accommodating, and there was plenty of parking. Clean, nicely decorated room. The bed was slightly hard (in my opinion), but my wife slept fine. Bathroom was very nice with plenty of soft towels and personal toiletries however, the showerhead water pressure was a little weak. Breakfast/coffee shop, located adjacent to the lobby, serving Starbucks brand products in the morning, and doubles as a bar in the evening with lite munches. NOTE: There was some renovation/construction occurring during our visit, but we weren't inconvenienced or bothered by any noise. read more

Courtyard by Marriott Paso Robles - Breakfast/Happy Hour area located just off the lobby. - Hotels Near Me - Paso Robles, California

Where do I start...hummm... Well if you're looking for that home like feel this ain't it in my opinion. Future seems outdated or retro for some. Bathroom has a small old school tub. I just don't know what to say I am shocked but not in a good way. One thing is for certain... Whoever designed this place needs to study the public. The Suite feels Cold, Dark and Gloomy. The lighting is wayyyyy off. Bring your flashlight for sure. I wonder if The Oxford, which is right across from here, is any better. It doesn't even Smell Good or Fresh, Sadly. I'm not young to bash this place to much because they are under construction . But I hope that this Suite is on the list for upgrades. Oh! The walls are completely dull and bare. I guess this place is OK for only one night Hour after I posted this I plugged my phone into the couch a d lost half my screen. It went crazy tur Ed half white mad and sad read more

We had occasion to stay here for one night during a recent visit to the area. The hotel is conveniently located just minutes from downtown Paso Robles with its many shops and restaurants. Front desk staff could not have been friendlier. Due to ongoing renovations, they had a little "renovation basket" at the front desk offering snacks free of charge, in addition to what I assume was a holiday-related hot chocolate and chocolate chip cookie table for guests to treat ourselves to a warm drink and fresh-baked cookie. There is a small "bistro" in the lobby offering limited menu food items and drinks for sale. The room itself was standard basic Courtyard fare, with a comfortable king-size bed and four equally comfortable pillows. A small love-seat was a bit hard, but served its purpose for our short stay. There was a small desk and chair and luggage stand. The room had a small fridge, microwave and coffee/tea bar - with coffee also offered gratis in the lobby. There was no complimentary breakfast - so you're on your own for that. I had three issues with the room that knocked one star off my review: The toilet in the bathroom has to be the lowest toilet I have ever encountered. I am guesstimating it is no more than 12 inches off the ground. With no grab bar nearby, getting up and down off that low of a commode would be a challenge for anyone with mobility issues or even those of us of a certain age. Not sure what they were thinking having such an extremely low toilet. It's like a toilet for children. In the shower, they have the three pump bottles you find in so many hotels nowadays. One each obviously meant for body wash, shampoo and conditioner. The problem was the bottles - if labeled at all - were impossible to read to know which was which. Not so much a problem with the conditioner, which could be ascertained by appearance and consistency - but not possible to distinguish which was shampoo and which was body wash. Easy enough to have been taken care of by housekeeping. The third and last issue we had was that the A/C unit is positioned directly opposite of - and blows directly on - the bed, so if you have the A/C on at night, you're going to feel that cold air blowing directly on you. Fortunately, the window in our room opened up a small crack of a space, so we wound up turning off the A/C and having the window opened that crack to allow in the cool night air instead. All said, this is a conveniently located property with a friendly staff. If you're looking for a basic hotel and are familiar with the Courtyard brand, this hotel would serve nicely for a short stay. read more

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Awesome front desk--shout-outs to Corrie, Fatima, and Farha for their friendly, top-notch help during both stays (2 days outbound & 1 day return). Wonderful Jacuzzi for relaxing, plus a really nice fire pit seating area at night--cozy chairs around the flames made evenings perfect. Staff was 5-star all around--clean, comfy, and highly recommend! read more

This hotel is a cookie-cutter Courtyard by Marriott like its other locations: it provides a basic room with a comfortable bed. The TV is installed at a perpendicular angle to the bed, so it's impossible to watch TV while lying in bed. The bathtub is small. There was quite a lot of highway noise from cars early in the morning and some type of construction in the room above mine (1 star off). The curtains in the room do not overlap completely, so there is a large gap for light to come through in the mornings (1 star off), not to mention the additional small holes in the curtains. Needless to say, I did not get the best rest. In terms of cleanliness, I noticed a spider in the bathroom. I'm not afraid of spiders, but wish the hotel did a better job with the upkeep (1 star off). The spider was sleeping. I'm glad someone in the room got enough rest! read more

Courtyard by Marriott Paso Robles - Hotels Near Me - Paso Robles, California

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We needed a hotel for a night to cut our drive from Los Angeles to Big Sur in half. We have two young kids and were driving with a truck or camping gear. This location is prime. The area was clean and secure, the hotel seems new (or just renovated) and the room and property were absolutely clean. I'm pretty picky when it comes to hotels but this courtyard stunned me enough into writing a review. The room was spacious, the water pressure in the shower great and the food in the hotel exceeded my expectations. read more

As other reviews have stated, this hotel is CONVENIENT! They are also just at the tail end of a 1 year renovation so the bar and breakfast area are temporarily in a conference room. Warning - they say the bar closes at 10pm but we popped by at 940 and they were shuttered so plan to BYOB just in case. Lots of great walkable stuff nearby - if you want a proper stroll, the downtown plaza is very doable with lots to do. We really enjoyed the short walk to the newer Paso Robles Brewing Company for some TASTY beer, hard seltzer (frankly the best I've ever had!) and cider (didn't try the food, but the Thursday special of meatloaf looked amazing), and then just up the block is Joe's for a great breakfast. So... THE HOTEL. Nothing to complain about frankly. For this visit I focused on the room so the pics say it all. When we first walked in there was a strong perfume-y smell but it dissipated quickly with an open window and short wait. LOTS of places to plug in both pronged bits and USBs. There's a clever sliding shelf that allows you to place a lot of bags/items as needed. Good supply of hangers (that you can actually take off the rod!). Bathroom was everything you could need. The shower has those cool sliding barn style runner glass doors. Warning about the shower - push the head to the right facing the wall before you turn on the water or you will get WET. The wall mounted shampoo, conditioner and body gel are very lightly scented but get the job done. Funky little shelf toward the bottom (great as a leg-shaving-shelf, ladies LOL). All in all, a nice stay. We would definitely come back. read more

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This is a beautiful, newer hotel in the beautiful city of Paso Robles. The scenery and views are beautiful throughout the resort. The rooms are spacious and the lobby is beautiful. I highly recommend staying The best thing about this hotel is sweet little Amy who works in the Starbucks in the lobby. She is the most energetic, kindest, most amazing employee there. She just brightens your day and makes your breakfast and/or your coffee that much more special. Hey Siri, give her a promotion to make her the front desk greeter! read more

Management is lacking . Do not stay here . Very over priced for what it is . Very cooperate feel. They are not dog friendly. The manager complained about my service dog . He barked to alert me . Then told me they were going to fine me $250 ? I do not recommend this hotel . Choose another one that is easier. read more

I recently stayed here for the weekend. Great location right off 101 and near downtown Paso. The hotel is under construction but that did not really bother me at all during my stay. It was mostly the lobby area that was being worked on. My room was fine. Comfy bed, decent lighting. The main issue was the shower. Hotels really need to build showers with common sense. There was one fixed glass panel and a glass door that opened. You had to get all the way into the shower to turn the water on which means you got hit with cold water. There was also mold all the way around the bottom end of the shower and glass. It seems that they replaced all of the furniture in the rooms for the remodel but did not remodel the bathrooms. That is a mistake. I sat by the pool for a bit which was nice but there is limited lounging in shade. The tables all had umbrellas but the lounge chairs did not. On my last morning, I did have a nice bowl of oatmeal at the bistro. Not a bad hotel though the price was a little high for the location. But it was a good spot near downtown Paso. read more

Our go to spot for a stay in Paso. The best thing about staying at a Marriott is you know you'll have a comfortable bed to sleep in. This hotel is well located just a few minutes from downtown. The rooms all have a couch with a pull out bed that is perfect if you have an extra person in your party. We've always had a great and easy experience here. Easy check in and check out. Comfortable room. read more

My boyfriend and I decided to stay here for nye as they had open rooms and let me tell you- our experience was amazing!! The hotel is about five minutes from downtown, it's only about an $8 dollar Uber ride. Everyone was so kind especially Michelle at the front desk! She was so sweet and caring and made sure we had everything and more than we could ask for! I gave it five stars for the location and customer service. The rooms are decent-get the suite! Worth the extra money. Its definitely not the Ritz or Montage but still a great spot to stay at. Don't think our experience would of been the same without her! Thank you for everything! read more

Long roadtrip. Stayed here on way home. If you're lucky enough to get a big guy with a shaved head as your bartender you're going to have a blast. So funny, kind, and the best Negroni I've ever ever had. He's the best. Abraham at the front desk gave great advice for dinner. Highly recommended. read more

Don't go here until they get done with construction. The lobby is completely torn up, and our room did not even havea refrigerator--they forgot to put in there! Also, the conditioner was missing from the shower. It is clear they did not even inspect the completed rooms and are not ready to serve customers. Advice: wait until they have completed all of the work. read more

The hotel is being renovated And is very clean. Our room is nice, but this review gets 5 stars due to the front desk reception desk employee Keyla. We were welcomed with a cheerful warm greeting and all the professionalism you would expect at a Marriott property. This was great after a long day on the road. We were checked in and to our room within minutes! Rooms are extremely clean. There are snacks, cookies and lemonade in the reception area we were welcome to. Keyla is the reason we choose Marriott properties for our vacation hotels. Excellent service and Marriott hotel standards are what makes us happy customers. Thank you Keyla! Adding more to this review. This hotel is 5 minutes from downtown. We had breakfast at the bistro restaurant in the lobby where we encountered the wonderful bistro staff: Amy, Loree and Chef Richard. They were all so helpful in us choosing our delicious breakfast items. We ordered the breakfast tots, avocado toast and breakfast bowl. Everything was beautiful and cooked to perfection. This hotel has the best staff and vibe I have seen in a long time. We will definitely be back! Thank you all. read more

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This Marriott is located about half a mile from downtown paso.. That makes it Very inviting to visitors when they come. I was on a business trip and stayed here for a week. The rooms are good sized everything is fairly modern, the only downside I had was that their cafe was not open most of the time in the evenings. They do have a small bar that you can get wine, bottle beer, and a few beers on top. The bartender was funny, easy to talk to and definitely made it very inviting for people to come up. read more

Wonderful experience and customer service. Nice newly renovated rooms. Most of all Amy who runs the Bistro is the absolute sweetest, friendliest employee ever. Her sunshiny and warm personality was the best way to start our day. She went above and beyond for us. She is so warm and welcoming. Next time we are up in Paso we will be sure to stay there again. Thank you!!! read more

we stayed there 9on April 19, 2025 and hung an item in the closet overnite. we mistskenly left it hanging snd did not retrieve it when we departed. on april 21st. we called to inquire with management abot coming back through to pick it up, Sean answered and said he would call me back after researching it. We waited all day and no calls. We called again and spoke to Reggie who said that Sean did not locate it. No call from him on that to us ?? This item is significant and the property of the customer. Theft at this establishment on the part of their crew is suspect. Also it seems that management does NOT respectfully heed the customers requests by locating them and calling them when items are left- and or call them back when such requests are made. We are Marriott members and will not be using this hotel in the future. Guests should steer clear of this hotel given what could be bad hotel practices and theft. read more

Dear Mr. Lemus and Ms. Evans, (I'm sorry you decided to ignore the letter I sent you (below) regarding our stay there last weekend. Since we received no satisfaction either staying at the hotel you manage, or giving you the opportunity to rectify the situation, the least I can do is let the public know)... I would like to bring to your attention a couple of problems we encountered during our 3-night stay at Courtyard by Marriott in Paso Robles over this last Labor Day weekend. I made the reservation online on Sunday, August 16th, nearly 3 weeks before our planned arrival. I didn't have to call around finding a room, your hotel was my first choice--for proximity and reputation. After having moved to Las Vegas nearly 3 years ago, this was a multi-purpose visit to go "home" to visit family and friends as well as celebrate our third anniversary, which fell on August 30th. We arrived around 4:30pm and were informed upon check-in by a curt young man that the hotel was over-booked and that all the rooms with king-sized beds had "been taken." Beings that I had reserved these nights 3 weeks in advance for the express purpose of celebrating an anniversary, neither of us were very thrilled about this announcement. I understand over-booking, but had we known we were going to have to spend three days in separate queen beds, I would have booked elsewhere. Now, of course, it was too late. But wait, it gets better! We decide to make the best of a bad situation, and were given a room on the 4th floor with a great view and close to the elevator. We unpacked and got settled, putting our things away and got ready to go out to dinner. Then the toilet wouldn't flush. I called down to the desk and spoke to Mr. Self-Important again who informed us that there wasn't an engineer on duty (during a holiday weekend when the hotel is OVERBOOKED, are you kidding?) and offered to bring us a plunger. A PLUNGER!!! To add insult to injury, as we were passing by the front desk a little later to leave for dinner, little Mr. Curt Clerk was handing a gentleman his room keys and said "...and here are the keys to your King-Bed Room"!!! I stopped dead in my tracks and my husband literally drug me out through the front door before I made a scene. This single guy arrives 90 minutes after us and he gets a king bed and WE get the two queens??? Anyway, we were certain that our room would be serviced by a staff engineer the next day but no one ever called. No one even called to see if the plunger had worked on the toilet! We understood why there would be no daily maid service due to Covid but the trash cans both inside and outside the hotel were spilling over with un-emptied trash. It was pretty disgusting. Not to mention having to keep the plunger the entire 3 days because the toiled never worked right! I'm fairly certain that this is not the way you were trained to manage a hotel. I'm also quite sure this is NOT the way that you, or the Marriott corporation, wants their hotels run, or their guest experience to be. And we are certainly disappointed and there was no way I wasn't going to let you know. I am a big YELP-er (for bad as well as exceptional service), but I always want to give people the benefit of the doubt. Perhaps you were understaffed. Perhaps it was an off night. Perhaps you'd like a chance to fix it. So, this is that chance. To be clear, I'm not Karen. I have worked with the public as a retail manager and store owner for over 40 years and I know what customer service is. I also know that more flies are caught with honey than vinegar, which is why I chose to contact you personally, both for information purposes (in case you didn't know), and yes, to voice our dissatisfaction. Ultimately, we would be very pleased with a credit issued to our American Express or to be granted complimentary lodging for our next visit, I'm sure you'll come up with something equitable. Thank you very much for your time, I appreciate your understanding. Very truly yours, Marriott Rewards Member read more

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I've been wanting to try this courtyard for sometime now. As you can see it when you're passing through Paso Robles/San Luis Obispo from the 101. I like all courtyards, and this one is no exception. The exterior is great clean maintained well Tucktaway, as most courtyards are. But the interior needs an upgrade badly. The rooms have a very icky feeling to them. I did not really want my child to run around. I did not want to takeoff my shoes they need to be maintained better asap. The service was good. Breakfast option apparently was limited today is 27 May 20203 10AM. I would stay here again just hoping that they have cleaned better or new interior. read more

We stayed here the day before New Year's Eve since the hotel we initially booked had sold out and we made a last minute decision to stay 2 nights instead of our initial one night plan. The location of the hotel isn't bad, but it's an older hotel and the room we received was pretty small and a little dingy. Also, there was a lot of noise whenever you were in the bathroom. It sounded like a fan of some sort, but it was constantly on and kind of annoying. Fortunately, once you were out of the bathroom, you didn't hear it, so it was only annoying when you were using the bathroom. When we checked in the hotel on our app, we requested an early check-in with a remote app key so we could go straight to our room when we arrived, but that never worked. When we did finally make it to the front desk, they noted that the app feature doesn't work and you'll have to go to the desk for check-in. Also, we pre-paid for parking at $6/night through the app, but when we arrived, you didn't even need to pay for parking. They don't take any information on your car, there is no gate, and when we asked if we needed to put a tag on our windshield, they said that wasn't necessary, so if you pay for parking before you arrive through the app, you're basically wasting $6. Finally, like most Courtyards I've been to, they usually have a free complimentary breakfast. This one didn't have that. Not sure if it's due to Covid, but the hotel we stayed at the next night had complimentary breakfast. We won't stay here again considering there are a lot of hotels for a similar price and distance from all the wineries and downtown. read more

Extremely concerning businesses practices by the owner and management at Marriott Courtyard San Luis Obispo. Keep in mind, once you swipe your credit card at checkin you're at the mercy of the management and their undocumented pricing policies. First, i extended one of my rooms for a later checkout over the phone and theres's no system to confirm dates and times discussed, in writing. Be aware... Verbally communicated checkout times can change later, like they've done with me. Second, the cost/charges are completely up to the management with no published rates per hour or day. If you ask to speak with a manager, like I did, they may tell you the manager is now on vacation (I had spoken with the manager at 2 pm, 4:53 pm then 6:53 pm, minutes before I arrived); however, when I arrived at 7 pm and asked to speak with the manager, Danielle Brewer informed me that the manager was now on vacation for two weeks. At this point it became very clear the staff may be committing a planned bait and switch scam. Tell a customer one time (i was told 7 pm) then later switch it to an earlier time (5pm) resulting in a 90 charge then an additional 58 charge. It's now clear I was intentionally mislead. When I wanted to discuss the time I was told over the phone (7pm), with the person that told me 7 pm, I was spoke to in the most scolding, condescending way and denied a conversation with the manager. I'm still stunned and confused how Danielle Brewer spoke to me in the most angry tone over the phone then when I arrived she stood frozen with minimal words back to me. She wanted me angry so she could say I was the problem. Let me be clear.... If I was told 5 pm I would have been back to checkout my friend in the room at 5 pm. I was actually on my way to pick her up and was told 7 pm on the phone so I stalled to let my friend sleep longer before we traveled back home. I had paid $90 for an extended checkout so I wanted to utilize the time I paid for. I didn't need a 7 m checkout but if that's what I pad for then I wanted to use it. Background on hotel & my experience: I arrived 12/1/21 with two rooms for three nights. I extended my stay for room 348. My rooms were 348 and 359. Room 359, the triangular corner cabinet was broken, detached with two visible screws showing, layers of dirt, dust, a white pen, someone else's notes, dust bunnies and hairs. There's no coffee in the main lobby and their coffee station is closed. There's no morning breakfast but they sell snacks near the front desk that customers are allowed to touch and place back on the shelves. They have creamers, sugars, wood stir sticks on a table in the lobby but no actual coffee. Is it Covid? Their BAR is open with people sitting at it but they can't have hot coffee in the lobby? If there reason for no coffee is due to Covid then I would debate that reason due to how they're handling their bar and store in the lobby area. I asked to see the pricing sheet or rules for extended checkouts and timeframes. I was informed it was up to the manager's discretion. There's no pricing structure, no hours and no official policy and procedures for how these charges are determined. There's no follow up system to confirm your times and it's not updated in the app. This hotel has technology they are not using. As a result, the staff is allowed to operate in this gray area which allows for fraud, confusion, and an opportunity to generate additional charges by telling one time and switching it once it's too late. Classic bait and switch My best advice: Get everything in writing at this location. Save receipts that are charged to your room. Double check your bill. Minimally, I'd like to see Danielle Brewer retrained, I'd like to see a sign with the manager and owner's name and phone number listed at the front desk. Be aware, this property is independently owned and not a Marriott managed property read more

Courtyard by Marriott Paso Robles - Staff, Danielle Brewer, wouldn't allow me to talk with the manager and treated me terribly. - Hotels Near Me - Paso Robles, California

This is a newer and well maintained Marriott Courtyard, and I found it to be a pleasure to stay here. The hotel is easily visible from the 101 freeway. They have abundant parking, but they do charge a small fee for parking. Breakfast is not included in the room rate, but they do have a Bistro cafe where you can purchase breakfast in the morning. You can also buy food there in the evening as well. read more

Courtyard by Marriott Paso Robles - Front Desk - Hotels Near Me - Paso Robles, California

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Our experience was so-so. As a Bonvoy member, we opted for online check in. We anticipated that we would receive a text to advise that our room was ready for our arrival. Nope, never received it. The carpet in the hallway looked like it had not been vacuumed recently. Remnants of balloons and other miscellaneous trash. The guest on the floor above was very heavy-footed. At 6:24 a.m., marching back and forth within their room getting ready for their day. Wish hotels had better sound insulation between floors. My shower water took a while to warm up. By the time my husband showered, it was with cold water! Note to self...always ask for top floor with older properties. read more

Rooms were spacious and clean and came with free WiFi, mini-fridge (but no freezer section) and coffee maker. There is a 24 hour workout room and pool/jacuzzi that's kept warm. No free breakfast (but you can buy breakfast and dinner at this Marriott or you can use their free microwave in the lobby) but a lot of other hotels in the area provide breakfast as part of your stay. But the main reason that Marriott Paso Robles gets 3 stars, is their weird thermostat. You're constantly blasted with either freezing cold air or hot air and the air conditioner/heater is really loud. We actually had to turn off the thermostat and just opened and closed the windows for temperature control. I thought it was just our room, but my Step-Mother-In-Law/Father-In-Law had to do the exact same thing in their room (they couldn't sleep because the air conditioner/heater/vents were so noisy) read more

More like -star. I had made a reservation on Booking.com on 6/1. When I got to The hotel on 7/31 at 4 PM the Front desk told me that they had canceled my reservation. They stated that they had emailed me did not get a response and they had no telephone number on file. I checked my booking.com profile my phone number is on there which would be stated on my booking reservation. And I had two credit cards on profile I could've ran. When I got there they told me that they were no rooms available I was pretty upset because this is never happened to me using booking.com before they usually don't cancel your reservation unless you don't show up by midnight. The front desk clerk was a young guy and he was very rude and he treated me as if I did not belong there. I did a search of my emails, they had emailed me while I was driving to the central coast no I don't know about you but I don't check my emails while I'm driving. All of this sounds very fishy to me. So it made me think of my future bookings on booking.com and I called the hotels that I had made advance reservations and they had shirred me yes my reservations were shown and they told me they don't run the credit card until I get there now that really Confirms at this hotel was doing something shady. The front desk did not offer customer service I will never stay here they will never get my money and I gave Them a negative rating a review on booking.com and TripAdvisor. I've stayed at the Marriott in Brooklyn, z.NY. the Marriott in San Francisco the Marriott in central valley I've never had any issues. I travel quite frequently and I review every place I stayed at on yelp this place made a big mistake read more

Courtyard Marriott is a nice three star style hotel near downtown Paso Robles. This medium sized hotel is just off Highway 101 near Spring Street with a decent amount of free onsite parking. The hotel has a bar and restaurant in the lobby and a small outdoor pool and hot tub. You get a lot of Highway noise in the patio area, but it's pretty private. The facility has the modern Marriott look and feel which is nice but can be a bit firm and modern. Everything is clean and comfortable with a great staff. Most of the downtown stuff is a rather long walk for most, and the immediate area is pretty basic. You need a car here, but it's close to everything with no surprises. read more

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The room overall was alright, visually. We stayed in the 1 bedroom suit. The room had a weird bug spray smell to it. The hot water took over 20 minutes but was still only kinda warm at the hottest setting. The water pressure was horrible as well. The food at the restaurant was not too bad. The chicken quesadilla was really good. I do like how close it is to downtown, only an $8 Uber ride. The staff were friendly. read more

Being a longtime Marriott fan and Platinum Member for life, I took advantage of the cyber black Friday weekend special and booked a 3 night stay here. Complimentary self parking - as is all Courtyards but the Courtyard by Marriott brand has been renovating and building new locations aggressively. This was our first visit to Paso Robles and I was unfamiliar with restaurants, hotels and wineries. The location of this Courtyard is solid because it's centralized, remodeled and modern. The back patio lounge is a great place to kick back, enjoy your purchases of local wineries and I enjoyed a cigar too. The entire staff here was friendly and we enjoyed some great dinners within minutes of the hotel. Winery's are abundant here - I was told over several hundred locally and there's many retail tasting lounges downtown and throughout the valley. Morro Bay, Cambria and San Simon are a short drive and even Big Sur is further north which makes this location a key spot in my eyes. I've already booked a return trip for September 2016! read more

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