What an amazing experience! The staff and management were easy to work with. The service department…read moreis also top notch. Highly recommend.

The service department sucks. I took my 2020 Ram 2500 in for a rattle when 4wd was engaged. Dropped…read moreit for a 9:00 am Monday 12/8/26, 2 days, no change their mechanic was 'sick'. Thursday they stated they had not looked at it, still 'sick'. I told them I was picking it up on Friday after a call with another 'sick' excuse. Some idiot mechanic took the plug out of the front differential, and only hand tightened it. I took it to a reputable mechanic, he put it on a lift, told me to come in and look at the plug. Covert had caused all the fluid to be drained from the transfer case and potentially destroy the entire gear box. What a loser dealer. That is what I get for using a local business without checking reviews. I forgot I had a run in with Covert Bastrop in 1995, where I bought a new 4 wheel drive Suburban on the phone. Had a buddy drop me an hour outside of Austin at the lot, I went in to execute and they sprung a hail damage waiver on me. Never disclosed. There is obviously an epidemic of liars from sales to service in this organization. Do not frequent these businesses.

Took vehicle in for a recall notice and routine maintenance. Colby is an amazing Service Advisor…read moreand made my first experience with Lexus of Lakeway an incredible one. My vehicle was ready later that day, recall taken care of, oil changed, tires rotated, etc., and was very clean as they had washed the exterior. Highly recommend.

Not our best car buying experience by a long shot. We feel that they lowballed us on our trade in…read morefor starters. We had numerous offers that were three to four thousand dollars higher. Our salesperson (who's name I won't mention) didn't know anything about the car we were buying. Not entirely his fault considering it wasn't a Lexus. So he was unable to answer any of our questions about the car. The car had something on the dash. I pointed it out to our salesperson and he said he'd have someone clean it.When they brought the car back from having it cleaned, whatever was on the dash was STILL THERE! Our salesperson didn't even look to see if it had been cleaned. The running boards were dirty as well. I would probably not buy from this dealership again.

I was there 2 months ago with my little red car (2002 Mercedes E seres)…read moreI had been referred by friends who demand the best. Everything was great. My car was repaired and it will be maintained by Elite Car Care! They are fabulous people with an excellent work ethic. They run an honest and upfront local business. It is one less thing for me to worry about! Thanks a lot Sam and Crew. I appreciate y'all. Judy A, Bee Cave, TX

do not take your car here. i was a loyal customer for 8 years and trusted sam to sell my truck. he…read moreforged the title and stole my vehicle , claiming he sold it to a dealer in nyc. i have never seen a penny of the $60k. im currently in a suit with him. he is a thief and a liar

I bought a 2010 Nissan Altima from Esteban and Autokinect about two months ago. The price was about…read more$2000 below blue book. The car has been great so far and I really appreciate the good deal. I really hate buying cars as I feel like I'm always getting screwed. But working with Esteban was easy and we got the deal done in just one day.

My husband and I connected with Auto Kinect through a post on craigslist. We found them to be very…read morefriendly to work with and their prices were reasonable. We purchased a 2000 Diamond Edition Jimmy "as is". We put about $1600 in repairs right after we bought it, but that is to be expected on a used "as is" vehicle that old. No promises were made as to issues with it. While we would do business with them again, I knocked one star off for lack communication. I tried to call to check on status of tags and title a few times and they never returned my calls. The tags did finally arrive so all is good, but good follow up customer service needs work. We would do business with them again.

Paul Chambers is the owner and operator of this company and he is truly an honest man who has your…read morebest interest at heart. He took almost an hour out of his day to talk to me and help me figure out an issue I was having w my car, a car I did not buy from Silicon Auto Group. That's how good of man he is and why I highly recommend this company. You will get personalized care and be made to feel like a VIP w every interaction. 10/10, I recommend.

Was looking for a new auto detailer to take care of my 2020 Lincoln Continental after the one I was…read moreusing moved from the area. Silicon Auto Detailers was close by where I live so decided to give them a try. I was able to schedule a home appointment for the next day. Richard came and did an excellent job with all the tools and products required. I recommend them so give them a call for a professional auto detail, inside and out.

If I could go back in time, I would've never stop there to look for a car, 6 hours after I made the…read moredown payment, the car started to leaking oil, service lights came on and the car started sputtering when I push it to 65mph on the highway, went back the next day to get my money back, he refused and said the car owner is a grouchy old man and would not do anything about it, also he admit that the transmission has been rebuild but he did not told me anything about that before I made the payment, he hid that from us because he knew I wouldn't have take the car in the first place. After all that his excuse is that he didn't know anything about the car and I should've took it to the mechanic first. After all this place sucks, wasted my time and money, and after what I paid for the car was not worth half of it, and I still don't have the title or Bill sale, go look for other legit dealership, DO NOT go to this place, if I could I would give a negative star.

From the owner: The cleanest used trucks and cars in Austinread more

Got rear-ended on 620. Epps gave me an estimate the next day and got me scheduled for repairs when…read morethey could. Excellent work and excellent office staff at Epps! Hopefully I don't need to go back soon, I'd recommend them 10/10!

Today the lady manning the front desk went "above and beyond" with her outstanding service. I went…read moreto Epps as a gentleman had brushed against my vehicle on the 71, during homebound commute traffic the day before. I went to Epps, seeking a replacement chrome strip, on a running board. When she examined my vehicle, she also sized up paint staining from the vehicle brush up, and asked me if I had a few minutes. She then returned with a rag and container of paint thinner, which effectively removed most of the paint stains. For the persistent yellowed area where the tire had apparently "burned" the paint a bit, she came back with a gentleman armed with buffing compound and a hand tool which quickly knocked that more stubborn stain, 100% fixed. While the detailer I'd just visited (I'll do that Owner a favor by not naming his company), had just quoted me for 3 hours of labor at $95 hourly, Epps provided their perhaps 10-15 minute work at no cost. Wonderful lady, Good People at Epps !! The 1st time I visited Epps was for door bumpers that had the adhesive failing, GMC Dealer in Bee Cave had a cost that was very high, and this same lady at Epps covered my need in a very efficient manner, at a quite reasonable cost. I cannot say enough good things about this kind and thoughtful lady at Epps, along with the other Good People at Epps. They hit a home run every day, and this is why readers find that almost EVERY reviewer documents that Epps rates the perfect, 5-Star ranking!!