Excellent Jeep dealership! We've taken two of our Jeeps to their service department for routine maintenance, and both experiences were top notch and very professional, without breaking the bank. [[HIGHLIGHT]]We are loyal Jeep owners and have moved a lot over the years, visiting many Jeep dealerships, and we can honestly say these "Cowboy" folks in Cheyenne are among the best![[ENDHIGHLIGHT]] read more

Had a vehicle totaled amd needed a new one immediately! [[HIGHLIGHT]]Dru and Robert helped get us set up quickly showed me exa play what I wanted and didn't try to upsell or any of that![[ENDHIGHLIGHT]] Thank you so much! read more

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[[HIGHLIGHT]]sales experience was good of course to sell you something but actually it was great[[ENDHIGHLIGHT]] but [[HIGHLIGHT]]had an issue and couldn't get a call back from nobody[[ENDHIGHLIGHT]] . also a friend bought his a week after and the after sales sucked for him to and no calls back. So I will not deal with this company again I'll try the next place I guess read more

Service dept was awesome! It's nice to have a dealer you can trust! Had recall work done! [[HIGHLIGHT]]Everyone was great[[ENDHIGHLIGHT]] read more

If I could rate less than one, I would. Lie, lie, lie. I got 3 lies over a simple light that I ordered for my truck. [[HIGHLIGHT]]I STRONGLY dislike liars.[[ENDHIGHLIGHT]] Will go to FoCo from now on. The folks in Cheyenne lie and they SUCK at it. read more

Second car I've bought from Rick at Cowboy! He truly takes the time to answer my questions and show me all the features. He also called me 3 days after my first purchase to see if I had any questions or concerns with my jeep. Plus- Ally, Sam, and Casey the sales Manager are all informative & helpful as well. In and out in less than 3 hours!! I initially went to them after not having been taken serious at the Jeep dealership of Golden. My best friend's dad sent me to Casey and he got me 100% the exact car I wanted. Like Julia Roberts in Pretty Women the joke was definitely on them because now I'm a customer for life at Cowboy Dodge of Cheyenne!!!Isabella_bobby@yahoo.com isab read more

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Bait and switch dealership of Cheyenne. Paid cash for a truck. Sales Sam flashes you a sheet to sign stating what you're buying which you automatically assume tax is included like any other dealership - NOPE..... they don't give you paperwork to examine during the sale......you sign and they rapidly put everything on a thumb drive and hurry you off in your vehicle.... I wonder why. [[HIGHLIGHT]]What a trash outfit. General Manager didn't even return my calls[[ENDHIGHLIGHT]]. read more

[[HIGHLIGHT]]I would like to give a huge shout out and review to Lucas McGuire for helping me find the perfect vehicle for my wife.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He was a stand up guy and answered all our questions.[[ENDHIGHLIGHT]] Told him what we wanted and he delivered on his word! Thanks man, much appreciated and will be doing more business with you! Highly recommend Lucas for your next vehicle read more

[[HIGHLIGHT]]They are the best! Always gets me in an out quickly and are friendly![[ENDHIGHLIGHT]] [[HIGHLIGHT]]The lady at the front desk in service is super helpful as well and answers all my questions![[ENDHIGHLIGHT]] read more

This is a great dealership with an amazing staff. I have bought over 50 new vehicles new from dealers. This is the best...My sales ..counsler...Lexi spent all the time I needed working with me by email, text, phone, and in person.. I traveled over 1200 miles each way from my home to buy my trucks from Cowboy.. Twice In 8 years. My next truck will come from Cowboy Ram too. ... thanks read more

I want to add to my previous review of my mostly disappointing treatment by Dealin Doug's (crooked) Cowboy Dodge Ram dealership in Cheyenne, Wyoming and mostly by the absolutely horrid treatment I was ... and still am ....enduring trying to get some satisfaction from RAM CORPORATE CUSTOMER SERVICE!!! I am now adding LYING to the growing list of grievances I have!!! [[HIGHLIGHT]]I have spent over 3 months attempting to contact RAM CORPORATE CUSTOMER SERVICE, leaving voicemails, messages and being transferred to various agents when someone does happen to answer the phone. But ....never a CORPORATE CUSTOMER SERVICE agent!![[ENDHIGHLIGHT]] [[HIGHLIGHT]]After my first note on Yelp....I DID receive a phone call from one of their corporate representatives. Then she lied to me, through her teeth!!! She claimed "a CORPORATE representative had called me and I didn't answer my phone"!!! I asked "WHEN was that"??? No answer...of course!!![[ENDHIGHLIGHT]] [[HIGHLIGHT]]But she went on to report that "someone at RAM had closed the claim...in MAY"!!!!!!! I asked "WHO authorized closing my claim"??? Well.....she didn't know, of course BUT she ASSURED me she WOULD find out .....and "CALL ME BACK"!!! Her call was over 2 weeks ago now!!![[ENDHIGHLIGHT]] [[HIGHLIGHT]]So the agents are very comfortable to lie to their customers to "pass the buck"!!![[ENDHIGHLIGHT]] BAnd a added note.....I have no idea of the taxpayer funded tax breaks our government gives Ram Corporation but possibly our President should investigate the Ram Corporation as 5-6 years ago it moved all of their Customer "Service" people to foreign soil but Ram still wants we UNITED STATE CITIZENS to buy their vehicles!!! ???? [[HIGHLIGHT]]Try calling them (good luck) and see for yourself IF you can understand their version of English!!![[ENDHIGHLIGHT]] read more

Our truck was under warranty and we were told the repairs would be covered. Upon completion of repairs we were told we had to pay $250 deductible. This was never shared with us when the truck was first assessed and repairs authorized. read more

Buyer beware. When Dealing Doug say's his used vehicles are certified, don't believe it. I recently purchased a 2017 Toyota Tunda for a lot of money. They missed the driver's side door lock punched out and that's the only door you can use a key on. So, if the keyless entry decides not to work, you can't get into the truck. So, their certified vehicle claim is hog wash. The technicians missed it. You would think for $ 40 plus thousand dollars, they would say bring it on in, we'll fix it. But they ignored my calls and stuck me with it. The local locksmith says he can fix it for $200 dollars. Needless to say, I won't give Cowboy Dodge in Cheyenne or Dealing Doug in Colorado any more of my business. All for $200.00. What a shame and poor customer service. read more

I bought a vehicle from Cowboy Dodge on 9/10/24. When I went to the dealership I was clear with the sales rep that I was buying the jeep to get the advertised 5000 lb tow rating. That tow rating was the primary factor in my buying decision and the dealership was aware of that. The jeep that they sold me actually has a 3500 tow rating. [[HIGHLIGHT]]I started questioning the tow rating with the dealership on 9/15/24. I was told that they could not find the actual tow rating for the vehicle. So I went online and found the manufacturers spec sheet in about 15 minutes. I believe I was being stonewalled.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Casey, the general sales manager, is going thru verbal gymnastics to put the onus on me for not knowing the actual tow rating which they advertised at 5000 lbs.[[ENDHIGHLIGHT]] Now, five days later they have still not remedied the situation. I simply want them to return my trade-in vehicle and give me my money back, or give me a complete refund if that is easier. My trade-in vehicle is currently for sale on their lot. read more

I was lied to when I purchased my truck about putting an auto start in it. I was told it would void the warranty and I should just take it as it is oh and not do anything more. I negotiated a price and when I came in they wanted to charge me thousands more. I told them I wouldn't pay it that I wanted the price that they promised me which they gave me but ran me out of the store and told me not to come back. read more

Worst service I have ever had. I initially took in my 1999 Dodge 2500 for service to the right/passenger side window and the left/driver side suicide door on 11/19/2019. The right/passenger side window was repaired without issue. The suicide door was having trouble opening. I had looked into it prior to bringing it to Cowboy. When I arrived, I chatted with a nice young man who quickly cleaned and greased the hinges. He said it was working fine now and we talked. I agreed it seemed to be fine. This was completed before I even left the truck and I was charged $172.50 for the "labor". That seemed ridiculous but I got over it and made mental note to not return. Some months later, I could not open the same/left/driver side suicide door at all. When I received a recall notice on separate issue, I took the truck back to Cowboy Dodge as I was hoping to have them re-visit their door "repair" as it was clear they never addressed the underlying issue. I received the recall 4/10/2020. I have lost count of how many calls I have made to Cowboy and how many times I brought the truck in but I know Richard verbally confirmed the recall parts were ordered 5/20/2020. I believe I brought the truck in one time before the 6/30/2020 visit. On 6/30/2020 the recall parts were not there (they are still not) and they re-examined the door. They ordered parts for the door and I came back 7/14/2020. The door was fixed 7/14/2020 and I paid for the part and Richard waived the $67.50 in labor. I brought up my issue with anyone who'd listed and Mark the manager called. He was combative and rude, repeatedly telling me I wanted something for free. My issue is my time and the lousy service. The dollar dispute is minor or roughly $105 for the prior labor charges ($172.50-$67.50). Richard is a nice enough guy but the service was lousy. read more

Cowboy Chrysler Dodge Jeep Ram - Car Dealers Near Me - Cheyenne, Wyoming

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Great staff that helped me find my dream jeep at a price lower than I was quoted from others for a similar suv. Me and my family will never get anything but Jeeps again read more

I called them to see if they could price match for a Jeep Cherokee in Foco. Same features, mileage, etc. They told me to go ahead and got to Fort Collins. So I did. Disappointing! read more

If I can give them zero stars out of 100, I would. Their service department will charge you for "labor" fees, even after you decline the service/repair of that particular issue. Then when confronted with this issue, the tell you that the "labor fee" is just to diagnose the problem, not to actually fix the problem. Save yourself $200+ and go to real, ethical mechanics. read more

Very disappointed with this dealership. Requested information and they just wouldn't provide it over email and I don't have access to my phone during the day. No pictures on their website. I have bought many cars by asking for information over email so I know if it is something I want and this dealership refuses to deal that way. Just be careful. If they aren't willing to send you information there sure seem to be something shady going on. read more

Very unresponsive, junior took advantage of my wife being a first time buyer and they refuse to return calls and have ignored us when going in to the dealership to resolve issues. They are total crooks and I would rather be stuck on foot then ever give them my business again and I make sure all of my family and friends know how they do business. All it would have taken to satisfy us would have been as simple as a phone call but they won't even give you that courtesy. read more

Avoid this dealership at all cost! The "NEW" cowboy dodge employs "Bait and switch" methods to lure you in. Save yourself a huge headache and buy somewhere else. Here is what I experienced. You'll respond to a vehicle posting and request to purchase. They'll tell you they need to run it through the shop. Two days later, the posted price will change (BTW it is illegal to change price on a vehicle once the purchase is in process per wyomjng state dealer franchise law). Then you will get lots of outreach from different sales managers over the next couple of weeks. None of them will respond to your reply even though each email they send asks how they can help. None of them ever pick up the phone or return a call either. The one sales guy you do work with tries to negotiate but the price keeps going higher and higher with each round. If you want to feel like you are being scammed and actually probably are, then the "NEW" Cowboy dodge is for you. Heed my warning -- Run! Run fast! read more

*This is a review of my service experience--I had no contact with the sales department* Unfortunately, my Jeep Grand Cherokee broke down about 50 miles outside of Cheyenne, WY on a Sunday afternoon as I was on m way to Denver from up north. After looking around, I opted to have my vehicle towed to Cowboy Dodge and try and squeeze in first thing Monday morning. Monday morning came around and I went over to the dealership and explained what had happened with my vehicle. Despite not having an appointment (and they looked pretty darn busy), the service manager was able to fit me in. Now I'm a pretty handy guy and usually work on my own vehicles, but I was in a bind here. It's hard for me to watch other people work on my cars--and it was especially frustrating being in a hurry to get out of town and watching the tech shoot the breeze with another tech and walk slowly around the shop. This guy was definitely in no hurry. I was relieved, though, to hear from the manager that they figured out the problem (it was what I expected it to be), and they had the sensor I needed in stock. Within the hour they had it repaired and I was back on the road. Was it pricey? Sure--but no more than any other dealership. Overall, I was quite happy with my service experience, especially their being able to fit me in without an appointment; they were very accommodating in that respect. I'd not hesitate to rate my service experience as a 5/5 if I didn't have to watch the service tech lounge around and chat with his coworkers. read more

If I could sum up my experience with cowboy dodge, it would be "capitalizing on people's ignorance to rip you off". This place is absolutely awful! I recently bought a 2013 Jeep Wrangler from them and I wish I could take it all back. If nothing else, just to reverse the business that I gave them. I realize everyone is trying to make a dollar, and that car dealerships are a hustler's game but the amount that this place rips you off is UNREAL. Because my Jeep was a special edition, I wasn't able to find it on KBB and I had nothing to compare prices with, so I bought it for $28,000 (which I thought was a deal at the time, since Jeeps retain their value so well). Well when I got home, post signing papers and everything, I found the previous owner's paperwork in the glovebox that said they sold it for $25,000. Are you kidding me?! I will fully admit that this is my fault and no one made me buy this Jeep for $3,000 over what it was worth. But to some extent, I feel that was true dishonesty on the dealerships part. They also had taken out the mats that the Jeep originally comes with and replaced it with these flimsy ones that would get stuck under the gas pedal and when I asked them about it, they acted like the mats in the Jeep were the ones it came with. The jeep was also dirty when I test drove it and then when I asked them to detail the vehicle before I drove off with it, the manager gave me some fake BS answer about "oh we must have missed that in the detailing process". No. That Jeep was never detailed. Then, about 3 months later, my radio stops working and a check engine light comes on. I took the Jeep to Big O Tires and they said that it was a software update and the dealership should take care of it for free (you would think right?). Big O did not charge me a penny. So when I took my Jeep back to Cowboy Dodge to get it looked at, they were going to charge me $145 just for a diagnosis. (Excuse me?!) I told them absolutely not! I will spend the extra time and gas to go down to Fort Collins to get it looked at. Even if it costs me double the price, it's worth it to not give these crooks any more of my business. I have never seen a more dishonest, out-for-themselves, rip-you-off business in my life! Please learn your lesson from me! Don't go here! read more

Bait and switch!! Initiated a vehicle purchase over the internet and they demanded a $2500 deposit. Once the buyer's order was received they changed the actual vehicle price to add $4000. They didn't even have the vehicle yet from the factory. Once caught, they refused to refund the money even though they were going to HAVE the vehicle and still be able to sell it to someone else. They are rude and unfortunately, big city tactics have come to Wyoming. STAY AWAY!!! read more

I have been here once for service. It was handled well and I will definitely use then again for recalls and regular service.

I currently live in the Denver Metro Area and was in search of a new Jeep. I was contacted by Zack who helped me with my car buying needs. I was weary on driving all the way to Cheyenne, but Zack made the process so easy that it was a no brainer! Never had a vehicle purchase go so smoothly and easy before. Zack was very professional and patient with me. I always dreaded going to a dealer because the process is lengthy, but once I arrived I didn't want to leave. Such a family atmosphere, I got to meet the Finance managers (David, Jerry, Michael), as well as the Sales Manager (Josh) and the Internet Director (Jonathan). They made me feel so welcome!! Zack made the process simple and easy! After my drive there my new Jeep was prepped and ready to go, I was greeted by everyone at the Dealership. Such an amazing place and they truly care about their customers, unlike other dealerships (Autonation). I was in and out so quickly and they took the time to make sure I knew all the features and how to operate them on my new vehicle. I truly can't express my gratitude and would recommend COWBOY DODGE over any other dealership any day! This place will is unlike any other dealership you will experience! I want to say thank you to everyone there, this has been the best experience and changed car buying for me completely! I will send all my family and friends to them and I advise everyone else to do the same! Loving my new Jeep! read more

Sadly I came into this dealer looking for a deal but the sales staff was more into playing ridicules games, I did not have time for. No one likes dealerships or car salesmen... the guys at this dealership are plastic... not real and I cannot not give them a great review. However I did just purchase a car not from here, and the sales person was not plastic, she new her product and was willing to talk about getting a car sold! The Dealerships in cheyenne need to stop over pricing and realize it's about selling and moving product. read more

Cowboy Dodge is the worst. Literally switched out the truck I wanted for another one when I leased it. Didn't realize till I got home and they were features that I wanted that I no longer have. Then I turned my old leased RAM in and it got hail damage after I turned it in so ALLY is Charging me $735 for hail damage that isn't my fault. I even have pictures from when I turned it in that are date stamped.They are avoiding me and not calling me back at all. They know who I am and will not work with me. read more

On vacation our car broke down on a Friday afternoon the only place that would take it was this dealer. We explained to dealer that it had been diagnosed in CA that we had a chip to start car/alarm system but told it should be okay.They said no problem should be done in a couple hours. Sat down in waiting room. 15-20 minutes go by the one who wrote up our order wants us to come to our car and talk to mechanic. Our car now is streaming out transmission fluid. Mind you there was no fluid under my car when tow truck came, no fluid on his flat bed when they removed it and now it's pouring out. Really? He points to a part says its plastic usually metal and it wore out. Have to wait till Monday to get part but should be ready no later than Tuesday. Got a rental car from Enterprise & did few things over weekend came back on Monday around 11am. We're told car would be ready in 15 minutes. Mind you never did we get call from them for price or what was wrong. Get to car to leave and the same mechanic that worked on the car Friday and supposeably fixed the car says to us he can't guarantee it will start again. He found a dirty wire cleaned it but it could be the starter. But he felt confident he fixed it. So you don't they have a scanner or instrument that will tell them. So foolishly we believed him paid them $327.00 and took off. Stopped twice for just a few minutes and it started. Got to Grand Junction spent the night and next morning nothing. Now have to have it towed to another mechanic. How hard would it had been for them to run a diagnostic test. Never did and they are a dealer! New mechanic found the problem was in alarm system but have to go find another Chrysler dealer to fix. The only way to start car is with a mechanic computer system which will maybe let you turn off engine and it may start but only a couple times. There mechanic should have known this. I believe he broke the part and didn't want to admit fault and lied to us! Why l don't know. Just would have brought them in more revenue and NOT have gotten a very negative review. I am livid but that we had to take my car to another dealer and fork out more $$$. New mechanic ran diagnostic and found it was a computer chip in the alarm system. So why didn't Cowboy Dodge catch it!! My theory mechanic wanted to go home that day we brought it in (bring it was close to 4:30pm) so I believe he broke the part & said none were in stock (which when we picked up car they found one in stock on Monday morning) and to cover tracks let us leave knowing what the problem was. Had to go to a different Chrysler to get it fixed and guess what they found the problem area in just a short time and said it would take about 2 hours to fix. They did and now my car is up running with no problem. So going to cowboy dodge cost us 4 days out of our vacation, rental car cost $130.00, their mechanic error $327.00, hotel cancellation fee and a lot of lost sleep. Now we get letter from Cowboy Dodge thanking us for our visit and to please give them a "10" when we get a survey from Chrylser. Instead of doing that my husband wrote Cowboy Dodge & Chrysler corporation explains are experience NEITHER one had the courtesy to reply. Extremely upset with Cowboy Dodge since they wanted to know about our experience. Cowboy Dodge management are just as crooked as their mechanics. My Advice run don't walk as fast as you can to another dealer or mechanic these fools will end up costing you more money on something you did not need. You have been warned. Finally heard from Chrysler who said we needed to contact Cowboy Dodge, which we had, new letter to both. Betting on we won't hear from Cowboy Dodge they know we were ripped off because we were out of towners and could and are getting away with it. read more

I would give them a zero if I could, terrible beyond terrible experience. All the way from getting my truck scheduled to come in for a check engine light to picking the truck up. When I picked my truck up the touch screen radio, part of the center console, the steering wheel and the drivers door panel were covered in so much grease and dirt. It was disgusting!!!! They also put a dent in my center console and continue to tell me that they didn't touch my console, but can't explain why it was covered in grease. My truck will never go back!!! read more

So I bought a truck from them over a year ago. The sales team was great I didn't have any issues with them and they were great. Then this is when the shit show started. I got involved with the finance manager after walking in with a pre approval check. He Had me fill out some paper work, I got the oil change serve contract as a travel a lot and it easy for my wife. 1 hour later we walk out. I get a call the next day from the finance guy about rates? I was confused that I had the approval check already. He then snuck in there the 4 year extended warranty in the platinum range. That put me over my pre approval rate. Now this is making sense as to why he talking rates. I said no way I never agreed to that it was the for the oil change. He then said I can get you like 10% rate and move forward or you call your bank and see if you get more for the check. I was irate how i'm getting scammed out of my money for this warranty I never wanted. I never got over this. Then fast forward a year or getting my car oil changed. He points out that my cabin filter is dirty and needs changed. We talk for a couple a mins about how it would be cheaper to do it myself( this was my take) its a 15$ filter it takes 5 mins to change no reason to pay 68$ for that. He simply said yea you could save some money that way. I go to the cashier to get my keys. I have a fee..... they changed the filter against my wishes. His response "I might of mis heard, wouldn't be the first time. Fill out this survey, thanks" walks away with me standing at the cashier. Is this a joke. Common theme around here is just doing things and making people pay for it on the back end. read more

Went to this dealership to purchase two quarts of manual transmission fluid for a jeep which is a dealer item only apparently. after walking in to the service/parts department we were left standing there while Aubrey the lady working the counter was on the computer never acknowledging us finally asked what we needed we asked for the oil so she looked it up on the computer and said "well those are 25 dollars a quart" she made me feel as if I looked like I couldn't afford it which I will admit I think 25 dollars a quart of oil is ridiculous but I did make the purchase handed the lady 60 dollars for the oil when she gave my change back she just laid it on the counter as if I didn't have my hand out I said thank you and she said your welcome and turned and walked away in my opinion she should be thanking me for just paying 55 dollars for 2 quarts of oil I would recommend going to another dealer for parts or service since customer service does not exist here I will definitely never return to this dealership. read more

Danny Luna and the whole team at cowboy Dodge were very helpful while purchasing our new truck, great place to do business.

***PLEASE READ*** **I HIGHLY DISCOURAGE USING COWBOY DODGE** GO TO ANOTHER CITY OR STATE AND SAVE YOURSELF THE MONEY AND TIME OF DAY!! The Managers DONT GIVE A CRAP ABOUT YOU. THEY WILL TAKE YOUR MONEY AND RUN!! TERRIBLE CUSTOMER SERVICE AND ZERO RESPECT FOR THEIR CUSTOMERS AND ZERO PRIDE IN THEIR WORK!! Im not even sure where to begin with Cowboy Dodge. Ill start with saying I have had the ABSOLUTE WORST EXPERIENCE with these people than any other dealership to date. However this most recent experience really got to my nerves. I get caught in the hail storm in Cheyenne in June 2017, I get a repair appointment scheduled with Cowboy Dodge. Drop my truck off June 19th. I was told three different times by Mark(Body shop manager), and Tammy and Catilina(Body shop administrative personnel) that my truck would be ready on said dates. Finally they actually have a solid date for me to pick up my truck, I go there only to find two MASSIVE SCRATCHES in the doors of my truck. How this happened I have no idea. Mark tried saying I took the truck and the scratches were from my doing somehow even though they had the truck for 2 months at that point. I didnt even look at the interior during that time. They also cut and applied the pillar appliques against the windows wrong, they came out crooked. They tried to make front door appliques work on the back doors taking the cheap and easy way out and failed miserably! Mark tells me it will take a few days to repair the damage. OVER 2 WEEKS LATER Im told the truck is ready. I pick it up from not having it almost 3 months at that point, and drive it away. I went to get something to drink, during this drive I notice water damage to my headliner, my windshield washer spouts are not working properly (one sprays half pressure while the other leaks all over the hood), my rear power sliding window does not work (it worked when I dropped it off), and my clip that keeps the under rear set closed is broken so the lid stayed open. I went back that evening and talked to Jeff(General Manger) and explained the issues. They had me bring the truck in 2 days later, they repaired all but the rear power window THAT WORKED WHEN I DROPPED THE TRUCK OFF JUNE 19TH. Mark and Jeff both told me they WILL NOT REPAIR THE REAR POWER WINDOW claiming that it was just wore out and that they did NOT WANT TO PAY to have it repaired because it was just "worn out". They estimated it to cost around $1000 to repair it. So what am I left with? A truck that was poorly repaired, damaged by technicians who clearly have no idea what their doing or dont give a crap about their work, and a broken rear window which by the way they took it apart to diagnose the issue, and didnt even put it back together properly so now I have a rear window that rattles and works its way open going down the road!!! Oh, I forgot to minchen the 14 different check engine lights the truck had from whatever the hell they did!! I HIGHLY DISCOURAGE ANYONE GO TO COWBOY DODGE FOR ANY REASON. THEY WILL ULTIMATELY HANG YOU OUT TO DRY!!! I will be posting to other sites stating my experience with Cowboy Dodge. This was on a 2010 Ram 3500. read more

DO NOT BUY FROM THESE CROOKS! They are the worst car dealership I have ever dealt with. Unwilling to meet customers needs. Tell you they have things taken care of when they do not. We bought a car from them, were told our taxes were included when come to find out we need $1600 by January. We contacted BFCU who the loan was through and they had no record of us at all until almost one month later a week before our first payment is due. David began to ignore our calls concerning the issue once we called him out on not sending off our paperwork.We went into the dealership and there he was in his office avoiding our calls. Do not give this company your business. They have already been reported to the BBB by us along with many others. Please look at their reviews on everything before even stepping foot on their lot. read more

I would like to share my experience purchasing a vehicle at Cowboy Dodge in Cheyenne Wyoming. I recently purchased a 2015 Honda Civic. My Salesperson was Robert Esquibel. He was friendly and very professional. The show room was very clean. All the employees were more than friendly. As the final paper work was being wrote up. I was at work. The salesman picked me up to sign the final paperwork with the Managers to close the Purchase. (The Manager was so nice.) Afterwards. I got a couple of Gifts one for my daughter and one for me. I got to drive my NEW car off the lot very satisfied. That is Customer service. The Next day Robert did a follow up call to ask how everything was going with my new car. Yes, I was happy to hear from the Dealership. I also got a couple of letters thanking me for the business. I have referred my friends who have purchased a vehicle from Cowboy Dodge and are satisfied customers. read more

We bought a 25thousand dollar vehicle and the transmission went out before i even made my first payment or got the dealer plates off it. (1 month after purchase) They gave me 3 options. Take 500 bucks off a 6500 dollar fix. Trade me into another truck way more used than what I bought. Or dramatically increase my payments with a brand new truck. They don't back their product. Beware. "New cowboy dodge" read more

Quick service. Great job installing windscreen and fixing factory recall. Will go back for all of my Jeep repair needs!

I had purchased a 2020 Ram 2500 from this dealer, about the only good thing i will say is, Lexi was an amazing sales lady. But ZERO, after sales contact, and Now, i am having issues with the Oil pressure along with a few other things. I talked to them about getting it, and well, lets put it this way, i am 150 miles from them, and was told, "i am out of their way" it is an inconvenience for them to come get it, plus the tow coverage is only 11 miles, WOW Now, Utah dealers on the other hand, THEY GO OUT of their way for you, I've had a vehicle that break down in Ut, Ken Garff gave me a loaner to bring back to WY, AND when they were done with the repairs, they Brought it back AND refilled my vehicle. So Cowboy Dodge saying of, Furthermore, we've prided ourselves on offering second-to-none after sales service on all makes and models on our floor., well its a Big ole crock of BS. I hate writing poor reviews, as i like to support the local WY businesses, But when you make a customer feel like they don't matter, well its their loss. They done lost any other recommendations and sales from me. read more