We have had Century link Fiberoptic for 5 years great service, until the last couple of weeks after…read morethey were bought out by AT&T. in the past week our internet has been on and off, today when the internet went out again, there was no human I could call, all of their customer service in automated, I finally gave up. I am having COX come out tomorrow to install their internet.

about 1.5 months ago I got a text from centurylink saying there was an outage and they would let me…read moreknow when it was fixed. I was unaware that my phone line was down, and checked it. yup it's down. I logged in to my account and there was a notice saying that it would be fixed on a specific date. so I did not try to contact centurylink's worthless support. when the date in question came up I checked out phone and it was still out. just to make sure I checked all our phones, and even went out to the SNI and opened it, checking with my lineman's handset. not working. so I opened the century link side and checked it there. nope not working just static and buzzing. I logged in to their barely functional website again and it now had a notice that it would be working in another 4 days. When that date came up it was still not working. so I logged in to their waste of time website and ran through their "troubleshoot service" which supposedly tested my line and reported that it was working fine (it wasn't) if I called my landline from my cell phone I got a message that said there was a problem with the line. so now I'm starting to get irritated. I ran through a series of questions about my phones not working none of which had the option of no phones are working, and there is static and buzzing on the line. it just ran through a series of steps that always led to saying my phone was broken. my phone is not broken. now I tried to call and get a human. what a laugh. I just had to navigate a series of terrible "AI" questions and managed to get a repair ticket generated for a friday. with a time window of the ENTIRE DAY! now I'm mad. So I am fed up and went online to cancel my service of 32 years. there is a way to cancel by selecting a reason. NONE of the buttons that I clicked on for any reason did anything EXCEPT (paraphrased) "going overseas for the military". great but it makes me wait the rest of the billing month for the first available date. 3 days before my service is set to be shut off my wife reports that the phones are working. just like that. no notice or anything. well too bad. we are going through with the shut off. I'm tired of paying over $75 per months to receive scam, phishing, "survey's", and political robo dialer calls. The only reason I even kept the service was for 911 and emergencies if a storm knocked out cellular. if anyone ever reads this from centurylink or lumen. your website is barely functional garbage, your repair service is worthless, your service is spotty and barely usable. you seem to do everything you can to make it as difficult as possible to talk to anyone and get resolution for any issues. good riddance.

Had a great experience with AZ Direct Satellite. Needed my DIRECTV dished moved about 15 feet…read more Clark put me in touch with a tech, Philip. Philip was able to be at my house and complete the project within 4 hours of the initial contact. That is fast! Thanks Clark and Philip.

I came to visit my dad and help with an annual house cleaning. During said cleaning, I managed to…read moremess up a few cables behind the tv while dusting. Oops. Suddenly, no direct tv, no sound. We tried to reset the system, called the 1-800 number for Direct TV, etc. No help. So, I checked trusty Yelp, of course, and found this nice, local, independent Direct TV provider. They answered promptly and we're able to come by right away since they happened to be working nearby. I knew it was just a user error, some kind of configuration issue, but how wonderful to get the system all functioning properly and so quickly! It sure beat having to call my husband, who got left behind this trip, and have him try for an hour or more to walk us through the issue. The two guys who came were very pleasant as well as prompt; the price was reasonable for a service call. I wouldn't hesitate to call them again in a minute.

Set up new service drive 4 hours to meet them. They were scheduled 8am-11am. I called Heather at…read more10:30 for ETA. She said he was on his way. I called at 12:30 they said they had to reschedule cause there truck broke down. I probably would still be waiting since they never called I had to call. Horrible !!!

After MANY attempts to get our motorhome television systems working, we encountered Eric Granillo…read morewho claimed his techs could fix our issues for a special price available only for a short time. We were not sure at first, but decided to give it a good try. We scheduled a visit and installation of a traveling satellite dish on the roof of the coach, receivers for the newly incoming signal and activation with our choice of Dish Network. The installation team made the process easy and, in a relatively short time, we were watching our desired satellite channels and programs. These guys were able to make things work for us that other " experts" said could not work at all in our coach. MANY THANKS to Eric and the C M Wireless team for solving the unsolvable problems as if the were routine and not problems at all. They know what they are doing!

Let's just say that the last three weeks has been "touch and go" with internet service from Phoenix…read moreInternet. Many times with no service at all. Checked the modem every time, and the white lite was on; no connection. several times I did a "reboot" , still with no connection. Many, many times, still interruption after interruption . Service is fairly good when, and if it's working. Then this past friday, I get a charge on my bank account for a $10.00 late fee, even though I have been on autopayment since we got the "service" HHHHMMMMM. I am currently awaiting a return call from them about the late payment. they said we will definitely call me back within no more than 5 minutes........ well that was 50 minutes ago ! great service. They'll probably blame AI, which has become the habitual response nowadays, because NO ONE takes responsibility anymore. GOOD SERVICE ???? HHHHHHHMMMMMM.

When I called to cancel service, the rep was very short and rude about it. When she asked about why…read morewe were canceling, I told her that the service is not good, we have issues multiple times a day with our IPTV freezing, but if I tether my streaming device to my phone, we don't have those issues. When I mentioned that we switched to Starlink, her tone changed even more. We have been with them for 3 years and since they were bought out, the customer service and value have dropped dramatically. They also take forever to get someone on the phone most times. The shortest time on hold I've had with them was 5 minutes, most times it's more than 20 minutes.

I cannot say enough good things about CM Wireless! They were the best! I needed someone who could…read moreinstall a cell signal booster on my home. I found electricians that said that they "could figure it out" but that wasn't good enough for me. I then found CM Wireless. I spoke to Jose, the manager, who explained the procedure to me. He was polite, down-to-earth, and very friendly. The NEXT DAY he sent Carl out to install the booster! Oh my! Carl is just THE BEST. He was so knowledgeable and professional. I went from 1 bar to 3 and 4 bars of cell signal in my home. Don't hesitate to use this company!

I had trouble receiving all Channels on my tv. I have a roof top antenna. Jose was fabulous. Took…read morecare of the problem, explained to me why I was having issues and fixed the problem. Nice, clean and very profesional. I had called 2 other companies and one said he'd get back to me and never did. The other one never returned my call. When I called On Site, they were able to fit me the same day. I highly recommend them.

I've been an AZCAPPY customer for many years for domain names. It has been a pleasure to work with…read morethem.

I didn't get service through them because I am not a business. I called to see if they served…read morehomes. BUT he took the time to make recommendations and answer my questions anyway and told me to call again anytime I had questions. I would do business with this company if I owned a business!

Just want to say that Keith Newbil at Dish tv was so awesome to work with that I've just recently…read moresigned up for another 2yrs of service. The office at chandler and 56th st where Keith works at was the facility I stop in to see and get information regarding cable services. From the get go Keith know this business and with the excellent customer service one can't go wrong, you'll leave feeling very satisfied. Mike

I contacted Keith and discussed switching form Direct TV to Dish, Channel Choice handles both. We…read morediscussed the significant differences and I wound up moving to Dish and saving almost $100/month. Keith was very patient and answered all my questions and concerns. Once I made my decision, he scheduled my installation within a couple of days and had me up and running. He was able to get a couple of fees waived and demonstrated in his office how to use the features and functions of the system and the remote. One of the best parts is the service he and his team provide, after my install I still had some questions and he was quick to respond and gave great advice over the phone. He also said if I still needed help to come into his office and he would work with me. This was much better than just calling Dish TV over the phone. Personal Service is great! Thanks Keith.. I highly recommend them.

I was on the phone with Cox for over 50 minutes with one simple question!…read more How to lower my internet bill with them. I couldn't even get a honest answer, all they wanted to do was to upsell their product to me and NEVER ANSWERED MY QUESTION! EXTREMELY POOR CUSTOMER SERVICE THAT IS RAN BY AN EXTREMELY POORLY RAN COMPANY!

Horrible service on EVERY level! Do not use this company. They are canceling services after taking…read moremoney up front. One would ask......are you going out of business Cox??? Buyer beware.