As a guardian/conservator, durable power of attorney, friend, niece, and daughter, over the last 20…read moreyears, I have had loved ones who have been cared for at Sunnyview Nursing Home and Apartments. I recommend it highly as a resident-centered care facility that truly tries to make it as close to home as possible for each resident. Especially in the last five years I have felt that my concerns for all of my "people" that I entrusted to the care of Sunnyview Apartments and Sunnyview Nursing Home have been heard and heeded. I especially recommend the Apartments as a marvelous experience to transition from a long-standing personal home to being cared for in a loving environment. ***** Phyllis J.

My sister is currently in Sunny View Nursing Home. Don't leave anything there that you don't…read more want stolen. I left new clothes there and someone stole them along with her purse . Brand new clothes. Also the nurses are rude and abrupt. They do not care at all about your loved on. Crummy place. Lousy care. I'd rather die than go into this place.

Staff were incredibly rude and unhelpful. My grandmother passed at this facility we had no idea how…read moresevere her situation was until it was too late. Covid it made it hard to visit her and they have constant outbreaks of covid. Do not bring your loved ones here.

Seems like a quality nursing center where the workers are very interested in their care of each…read morepatient. Always clean, bright, peaceful!

Can't say more than WICKED AWESOME staff. A loving and…read morecaring group. It is wonderful to have such a great team of outstanding professionals in this caring environment. Love what they do!

Kayla is amazing she so loving and caring with my mom.. She…read moreis one of your best employees overall But also the whole staff been great..

A loved one was sent here after a surgery to recover and gain their strength back…read more - They developed infection because they weren't cleaned properly and started to develop sores. - While they were confused and heavily sedated, they sent a billing office staff member to speak to them about payment/insurance. - Transportation to medical appointments was unreliable and staff also did not wake up patients on time to get ready for appointments. - Physical therapists, that are supposed to provide therapy 5xweek, come when they feel like it. They wheel patients back and forth tho therapy and write in the notes that patients walk to therapy. - Because our loved one was left unattended, they fell and were admitted to the ER/hospital. We quickly found another facility to properly care for our loved one. Some of staff were kind and attentive but there was no accountability for those that were not.

Wish I could give less than one star. Mother was a patient left unattended, which ultimately led to…read moreher death from falling out of bed while eating lunch on side of her bed. She had been in a wheelchair for last ten years so very dangerous to have her sitting on edge of bed. Fell out twice second time broke femur in half which ultimately killed her You could improve these facilities by hiring staff, training staff, and care for patients instead of considering them a burden you have to check on occasionally until your shift is over. You also could ban the use of cell phones by staff. I also don't care if these are obviously what you claim are current standards. If so start implementing them

I'm really happy that a loved one was placed here for rehabilitation after a major surgery. They…read morewere in a subacute unit that was so beautiful. The staff was kind, knowledgeable and empathetic. I would recommend Cedar Crest to anyone.

My grandfather was housed here during the start of covid for rehabilitation after breaking his leg…read more He had great nurses and therapist while here. At the time they wouldn't let visitors in but we were able to pick up and drop-off laundry and other personal items. He had no complaints once he was discharged.

I'm a student here and I love it's difficult to find got patient care in nursing homes and this…read moreplace definitely has it! Everybody is really nice and caring

spent 3 weeks there, first week alone, then they filled the other bed in the room... The man behind…read morethe curtain was elderly and needed a Hoyer lift to get in and out of bed and be changed and what not... Had trouble with many of the CNA's not speaking English very well, but they usually respond to the call light quickly except for two different times when there was a long delay... there was a lady across the hall who was out of it and she would scream all night multiple days per week... they did not seem to have any solution for that. So Sleep was a problem. I guess the physical therapy and occupational therapy I experienced there was somewhere near adequate. Staff is generally very friendly, did not meet anybody i did not want to have caring for me. They accommodated me having some food brought to me from my house or the grocery store and let me store some in their refrigerator .. saw the doctor one time, and the Social worker and case manager didn't seem to have much interest in what I needed. Staff nurses seemed to be overwhelmed by Patient demands most days, often rushing if they appeared at all if I asked to see a nurse... I would say that the vibes were mostly good, but they could use more staff to handle the patient demands. I'd say seven of 10 were competent, and pretty much everybody was friendly. I give them a four star rating because they are much better than some other places I've been but there's obviously room for improvement, what's needed are mostly more staff and better food, and better case management/social worker availability and care.

Words cannot fully express how wonderful the staff at Briarcliff are. My dad was there for three…read moreweeks, and the care he received was nothing short of exceptional. A special thank you to Carla, Danielle, Linda, and Charlene and V -- each of you made such a meaningful difference. All the staff are wonderful!!! The team goes above and beyond; they are not only attentive and compassionate, but they truly make you feel like family. It brought us so much comfort knowing he was in such kind and capable hands. I highly recommend Briarcliff to anyone in need of care for their loved ones. You won't find a more dedicated and caring group of people.

My grandfather had to come here for rehabilitation in October and November of 2023. He had a room…read moreacross from the therapy room and was the only patient in the hallway he was in. The room was large. It was easy to go and visit and they never saw an issue with all his visitors-sometimes up to 10 of us! I was there many times when he would have PT and the therapists were great. The cnas were excellent. To leave the second floor you need to have a nurse with a key to the elevator see you out. Loved the safety measures for those patients looking to elope.

I was a patient there for about 3 years, went there when I was given a pair of new hearing aids and…read moreLaurie had new molds made and adjusted them for me. She's awesome and so down to earth and personable. Unfortunately she retired 1-2 years ago. I've been in for repairs twice since I'm under warranty. The first time was fine. The second time was absolutely ridiculous and a waste of 3 1/2 days at work due to Isabella's inability to fix the hearing aid the first time. One just stopped working 20 mins after leaving. I call and get the machine as always, head over and they're closed. 4pm?! So I call the next day and lose another 1/2 day at work to bring them back and Isabella tells me there's something wrong with it. That's why I'm here!!!! So she sends them out again. About 10 days later I take yet another half day and go back for them. Finally they're working. She adjusts them and they're way too loud 1/2 hour later they're okay but I'm not really happy with them. I now have to adjust the volume daily from my phone. When I left the last time I was given my medical records so basically I felt like it was "don't come back" Things were much, much better when Laurie was the owner. Can't recommend this place. I wish I could

Very professional very easy to get an appointment very clean office. They recommended a beltoneread more

I accompanied a loved one to a dentist visit there and the service was amazing. The doctor was so…read morekind and spoke to her like an old friend and had so much compassion. I would definitely recommend it to anyone. It was a great experience.

Very professional and kind staff all around. I went to a different clinic the day before and they…read moreweren't much help. This place did more intensive treatment and helped much more.

My parents, unfortunately, were both experiencing health issues when we made the decision to move…read morethem up here from North Carolina to be closer to me. I visited several Independent Living homes and the Village was by far the best. It's set on top of a hill overlooking Waterman lake which is breathtaking from spring through fall. The facility is immaculate and the staff goes out of their way to make sure the residents have the resources they need. One of the first things I noticed when my parents moved in was how friendly and welcoming the other residents are. You can tell people enjoy being there, and my parents did too for their short time there. Their health deteriorated faster than any of us expected and they both needed to be moved quickly into the nursing home. If you meet Moriah, the general manager, (or house mom as my parents called her), she is always dressed to the nines with flawless make-up and four inch heels. When my dad needed to be moved to the nursing home, I noticed she had swapped out her skirt and heels for jeans and sneakers. She and two of the facility nurses pushed my dad down to the nursing home in a rolling recliner to make sure he could be moved comfortably and safely. She did the same for my mom when it was her turn. Moriah set-up the move in days and pushed my mom's wheelchair, this time in her heels, to her new room. If my parents had still been in North Carolina when their health crashed, or in a less accommodating facility, I don't know what I would have done. Every staff member in that place from the top to the bottom did what they needed to do to take care of my parents, and that is an invaluable service when you are dealing with aging loved ones.

My great Aunt recently moved into this facility and it is gorgeous! The staff is so very friendly…read moreand the facility is very clean and sanitary. I feel very comfortable having my aunt here and I can tell that she is getting excellent care. The area is very beautiful and is surrounded by a gorgeous lake.