If you are in the southeastern part of the United States, you are probably familiar with Cracker Barrel Old Country Store. They are a familiar sight just off of the various highways and offer both a store with various items and a restaurant. The srore is always pretty cool and the restaurant offers your usual southern style menu. I would say that breakfast is the best meal that they serve and my go-to is their chicken fried steak and eggs. This location did offer me a first. If you are familiar with Cracker Barrel Old Country Store, the rocking chairs and checker boards in front of the store are a familiar sight. This was the first time that I have ever saw people actually playing checkers at them. Two gentlemen were playing and had quite a few people around them watching the game. So, in New Albany, Mississippi, I got to see this. Overall, the service at the country store was friendly, the ambiance is rustic and today, I just shopped in the store, so I cannot comment on the food. If you are unfamiliar with Cracker Barrel Old Country Store, you should check it out. It is a part of the landscape down here in the southeastern part of out country. Hey, here you can even get in a game of checkers. read more

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Service was good. Food was terrible. Had breakfast with chicken fried steak. It was a frozen patty, not homemade anymore. Biscuits were not homemade, very small and not fluffy. They aren't quality as in the past and have lost me as a customer forever. I have been a big fan for years, make room for me at Waffle House. Others at the table had meatloaf and reported it was no good. read more

Food was good Service was quick. attentive without ill timed interruptions Loved the layout of retail section I'm from Tupelo but the Tupelo location had deteriorated to the point I was almost off Cracker Barrel! Willing to drive to New Albany! read more

Food was amazing and so was service! Our food did take longer than anticipated but it was worth the wait, Trinity was so precious! She was very sweet and did her absolute best to make sure everything was taken care of. Overall a good experience! read more

Pro's: friendly staff, cleanliness Con's: I only wanted one thing on the menu. Fried shrimp with hush puppies. Haven't had either in a while so I was excited to see this on the menu. Ordered extra hush puppies as one of my sides. Only to find out a few minutes later they were out of them. How do you run out of hush puppies?! Then I was brought out my order that had fries instead. I didn't order them and wasn't offered a different side. A little thing but I was disappointed. Chloe was a nice server so I gave 3 stars. Probably won't bother coming back to this particular CB. read more

Ashley is the best server I I have ever had at any cracker barrel. She has made our dinning experience wonderful. I have had bad experiences with cracker barrel and have t been back in years. Traveling out of town from now on this is Mt to go place to sit and enjoy my meals and the friendly service that I know I will get every time. God bless this lady and cracker barrel don't ever let her go.​ read more

Service was great!! Nice courteous people!! Food was excellent. And very inexpensive for the great quality of the food. Many choices on the menu. Great job to everyone!!t Thanks so much!! read more

I have never been to a Cracker Barrel I didn't like! And I have been going to them all over the middle south and south since the 70's. My favorite dish is Breakfast - biscuits, hash browns, pancakes......it's all good. My favorite time to visit is when it cold outside they Cracker Barrel has a roaring fire in their fireplace. read more

Food tasted good. However, service was horrible even though the restaurant was not crowded at all. Maybe a total of 10 tables with customers. Although , the table order was placed shortly after being seated. It took nearly 1 1/2 hours before our meals were delivered to our table. During this time I asked for condiments to go with our meals. 20 minutes later and several times of repeated asking and speaking with the manager our table finally received our condiments and syrup. Also, our table did not receive our complete order as some items were missing . If you go you might expect long wait times but the food is good. read more

Food was lukewarm. Eggs not prepared as ordered. Sausage cold. Biscuits hot and with good taste. Took a long time to receive food. Server was apologetic and did her job well. Was not up what I expected from Cracker Barrel. read more

Next time we'll go further instead of here. We was told 20 to 25 minutes to be seated. I t was an hour and I saw 2 other groups of 2 seated who put in their name after we did. After fi ally being seated, it took about a other 30 to 50 minutes to get our food. We actually sat and watched EVERY table there get their food and eat. So far, very disappointing with this dining experience. The food was okay. Not hot at all, if I had come out any later it would of had been cold. Pancakes were crispy on the edges and that ham was tiny and was NOT the sweet ham. The red sausage was different but good. Need less to say that we never come.in to dine here on a Sunday ever again. We were literally the last table taken care of out all of the tables. Over 2 hours and we could gone on down the road to somewhere else and hopefully gotten a better dining experience. Basically, if you're a military family needing to get from point A to point B? Avert and go somewhere on a Sunday. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - New Albany, Mississippi

Cracker Barrel will be closing the doors soon if they cant get a standard set on food quality and service. It is going to go the way of Shoney's at this rate. read more

We have tried to have breakfast at Cracker Barrel in New Albany twice and will not be back again. The first time we waited 45min for a waitress to just come to the table to get drinks. The second time, we placed our order and waited over an hour to get it. We took our first bites and all the food was cold. read more

Horrible experience, terrible food and service! They were not busy, but it was almost an hour to get our food. Chicken & Dumplings were horrible. First off, sent them back because they were not hot. Once hot they were just hlumps of hot mushy dough that tasted like salt. Chicken tenders were over cooked with a strange taste to the breading. Once again plenty of salt. Difficult to get the Servers attention. She was friendly, but appeared to have trouble figuring out what to do next. Will never return! I contacted Corporate Customer Service as I was told in the local response. NO RESPONSE! read more

i came to eat with my friends yesterday. we got a table and our waiter only checked on us 4 times and that was to get our drink order, bring our drinks out, to get our food order and to bring us our food. as we checked out and left. it came to my attention that the waiter was not happy with our tip and was saying we tipped her $3 dollars. we tipped her $3 dollars in cash and $10 on card. but in my opinion she shouldn't have gotten anything bc she didn't work for it. as a worker you are supposed to check on your tables not set in the back. i've worked here before and i know how it goes. you are supposed to work for your tips not check on your table 3-4 times and set down in the back. so next time i will be sure not to tip her if i get her again. also i understand the manager is supposed to run the store. but me and my friends felt really uncomfortable when the manager standing in the middle of the store watching us eat. read more

Cracker Barrel is what it is ... except that this one is particularly nice. I've found that they fall along the scale depending on the management and the labor force, and that's top drawer here. Our waitresses Bri and Desiree couldn't have been better. The place - Just about 3 years old, it has an updated look and feel beginning at the front door. No doubt a Cracker Barrel with the old country store look, but the displays are arranged differently, check out is at the back of the store, and the dinning area has been opened up a bit. On to the food-at this tune they're promoting the New Southern Fried Chicken -- it is excellent,as good as any other you'll find at places that say theirs is the best. *** NOTE - if you're coming from the south on 22, you will miss it if you wait to see the sign! Exit at Exit 61 and then turn right and then left, winding around to find it - a little challenging and the real estate department should get a deduct for that! read more

Cracker Barrel Old Country Store - Delete - Breakfast & Brunch Near Me - New Albany, Mississippi

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Hostess rude when we requested window table. Waitress not good. Forgot our drinks then brought watered down tea. Manager had to bring our orders that were ready to serve when waitress took more orders first. One entry had too much salt on chicken/fries. Sauce was not typical Carolina taste . Apples dish was dirty. Roast plate. Roast was dry with cold gravy, potatoes rm temp, green beans oily. Had to get mgr to bring napkins after asking twice. We were hungry and expected good quality meals for $40. Very disappointed. Manager was trying to pick up the slack. read more

The food was really good and the service was ok. Other people had a long wait time. We had an above average wait for the table and somewhat for the food. read more

Posting copy of my review from their page: I love Cracker Barrell. Pass this one by. read more

Cracker Barrel Old Country Store - My review from their Facebook page. - Breakfast & Brunch Near Me - New Albany, Mississippi

We are currently at 30 minutes since ordering our food with our order no where in sight. I'll update when we get our food if I'm not too old by then to type! read more

I was craving for some old fashioned breakfast... So I figured that I'll stop in to Cracker Barrel and get grandma's sampler.... .. And maybe it should hit the spot!!! read more

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came in twice late at night working the snow storm that came through January 2024 with not many places open other than Cracker Barrel. special shout out to our waitress Maria she made a great impression on us both nights she took great care of us. Cracker Barrel is lucky to have her read more

Waited over 20 min for a table. Disheartening that several tables (in the front), needed to be cleaned and were empty. However, folks are waited to be seated. If lack of servers was the issue, that communication should have been shared. But waiting so long for a table......and waiting so long for food to arrive with so many empty tables means poor management. read more

our server Jessica was fabulous. The food was pretty good but the time we had to wait was awful.

Personally I would give it a better rating if it weren't for the fact that the place is understaffed to the point that you have to wait for your waiter or waitress or worse you get no service at all. Plus the fact that you may not get seated because there is 10 people that have been already seated. Sometimes you may have to wait 1-2 hours depending on if there is too many people which is like 8 people. But other than that food is good read more

We arrived 30 minutes before closing. The manager and hostess happily greeted us and let us know the one thing they were sold out of. All of the staff was very friendly and accommodating. We have eaten at Cracker Barrel's around the country, but this was our first visit to this location. I'm glad we came; great people & great food, and the country store was impressive as well. read more

As far as the Cracker Barrel franchise is concerned, I genuinely enjoy myself in such a restaurant. My experience in the particular location falls short of exceptional service and food. Upon multiple trips to this store/restaurant, we have had several occasions of different issues; ranging from poor to rude service as well as cold/undercooked and overcooked/reheated food. The ambiance will usually consist of confused faces full of unsure chatter from other customers curious about their order being correct or if it will come at all. I review Cracker Barrel Old Country Store/New Albany 2 stars. read more

Great hospitality at this Cracker Barrel. The manager Miguel and our server Jimmy were so kind to us. The food tasted amazing and overall our experience was superb. Definitely recommend this CB! read more

The food is always excellent and the staff is great at their respective jobs. I enjoy looking around the in the country store too before and after we enjoy our meal. Of course I always find something I can't live without or as a present for someone else! read more

Chicken tenders seemed like they were thrown in the oven from a bag from the freezer. My coke tasted like it had cleaner in it. Mac and cheese was superb. Like literally delish. Apple butter made me sick I ate so much. I have few weaknesses in this life and apple butter isn't on the top of the list but I like the stuff. read more

Cracker Barrel Old Country Store - Biscuits with apple butter - Breakfast & Brunch Near Me - New Albany, Mississippi

We just left this place, very impressed. Had the sweetest waitress, excellent food, and very clean restrooms. Highly recommend and will stop here again while traveling through. read more

Went in for lunch yesterday. No greeter, waited. Greeted then seated. Not crowded at 11:35, maybe 1/3 of tables. Appeared to be plenty of staff. For 12 minutes saw severs walking all around me. No one ever acknowledged my presence or spoke a word. Guess they didn't want my business. Got up and left. read more

Delicious food and delightful service. Exactly what you'd want out of a Cracker Barrel :) Couldn't have asked for a better experience!!!

Slowest service ever. Has not gotten better since it opened. Cold food. They have no help. Don't stop here unless you want to be disappointed. Cracker Barrel corporate needs to step up or this place is going under! read more

Update, it was an hour after the waitress took our order before we got our food. We frequently make the trip between Augusta GA and Memphis TN. We've probably hit every Cracker Barrel on the route one time or another, including this one, but it's been a while. After this experience we won't be stopping at this one again. read more

We came here during our very long trip around an hour before closing. The servers were very nice but they we inept at their job and not very attentive. Very little staff on hand. Food was cold and gross. Ordered pork chop dinner received UFO meal (unidentified friend object) the chicken and dumplings were cold. The biscuits were MIA the best thing one the plate was the four fries that came with the UFO. Would not recommend read more

The best Cracker Barrel we've ever been to! The food was unbelievable and the service was even better! TJ was our server and we never had to ask for anything. He was great! The whole experience was nothing short of fantastic!! read more

Got the Fried Chicken Benedict bowl for breakfast and it did not disappoint. It was topped with pimento cheese sauce which was very smooth on top of two eggs over easy paired with two crispy fried chicken tenders on biscuits. Totally awesome. The chicken was done perfectly as was everything else. The service was great too read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - New Albany, Mississippi

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We have driven all day since two hours east of Birmingham. Not one restaurant to be found close to the highway. We saw one in Tupelo, but it was so full we decided to take the time to get further west instead. Came upon this place right after Sunday rush. It's a bit different than other Cracker Barrel's as far as the decor. It seems cleaner more open and more streamlined without loosing the atmosphere. Everyone was friendly and helpful. Food was steaming hot when it came out, the salads were fresh. Our waitress, Jada, was a great waitress and she had a beautiful sweet smile. She didn't get frazzled when we asked to change the sides a bit. If we ever come through here, we will stop again. read more

Wasn't sure if we were going to have a chance to stop in a Cracker Barrel on this trip back to Memphis. Luckily our trip to New Albany gave us this opportunity and it did not disappoint. This is one of the better CB that I've been to. We were the only ones in the restaurant but the hostess and our waitress treated us very well. It took me a minute to figure out what I wanted since I always get breakfast but I wanted to change it up and got dinner. Got the Saturday special, chicken and rice with fried okra and turnip greens. YUMMY! Why didn't I get dinner often. Now I know. Wish we had one closer to us in PNW. read more

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