I love Craft Burger, but I'll be honest, the service can be hit or miss. That said, I keep coming back because the food is consistently good and the prices are very reasonable for this area and era where a basic burger somehow costs $17. The burgers are smash-style, juicy, and actually flavorful. Great cheese options too. The blue cheese and pimento are standouts and not afterthoughts, which I appreciate. Can't go wrong with any of the burger options. The real hit for me is the Nashville hot chicken sandwich. The thinly sliced celery on it is so refreshing and perfectly cut. It adds crunch without overpowering anything and balances the heat really well. Small detail, but it makes the sandwich. Inside is cute, casual, and always clean, and parking is easy since it's in a strip mall. Overall, great food, solid value, and one of the better burger spots around Alpharetta even if the service doesn't always match the food. read more

See all

Service was on the slower side and the food felt a bit pricey for what you get. The restaurant was very clean and not crowded at all when I visited, which gave it a mellow, relaxed vibe. The food itself was okay. I ordered the salmon with Brussels sprouts, and while it was cooked fine, it had a slight vinaigrette flavor that wasn't quite what I expected. Overall, it wasn't a bad experience, but there's definitely room for improvement. read more

Craft Burger By Shane Jones Bridge - Blackened Salmon with Brussels Sprouts - Burgers Near Me - Alpharetta, Georgia

See all

On a whim, stopped at this place and had the PB Chicken with fries. Excellent food! Service was nice - staff was pleasant. Did carrry-out. If I'm in the area again, would want to have that chicken again but will try the hamburger! Lots of chicken Great soft bun awesome coleslaw and cruncy pickles and yummy sauce crispy hot fries read more

Love coming to craft burger, however, whenever I placed an online order, I always ask for the sauce on the side and when I came to pick it up, I asked her for the sauce because they never put it inside the bag. Instead of giving me the sauce, then lady proceeds, to opens up the stabled to go bag and checks my burger, putting her hands on it after dealing with cleaning supplies to close up the store. managers please check the camera and fire this lady very rude to the customers and as well as unsanitary. Won't be coming back to this location at least Description of lady short African-American read more

This is my favorite burger chain in the Atlanta area. I've been to 3 of their locations. This one is the largest I've seen inside. Everything tastes great. I typically get the garlic lovers or K-pop. The Buffalo fries are terrific, and they also have some draft beers. The prices are reasonable too. The food is consistent. read more

Craft Burger By Shane Jones Bridge - k pop with chicken -+ Buffalo fries - Burgers Near Me - Alpharetta, Georgia

Ok, the burger and fries were great. That's not why I'm giving a 1 star review. After a couple minutes sitting in a booth waiting on my food, I noticed what looked like a dog had thrown up on the floor about 6-feet away from me. I pointed this out to the young lady working there when I asked, " was there a dog in here?" To which she plainly said, "yeah, he threw up" and proceeded to walk away. With dog puke in view as I was about to eat my burger, the waitress did not give any thought to cleaning it up. I even had to point it out to other guests so they didn't step in it. The waitress didn't even think to put a spill caution or wet floor sign over it so people didn't step in it. It was close to closing and a different waitress started sweeping the floor. I thought, "ok, this one will take care of this." As she swept her way over to the puke, she stopped in her tracks when she saw it, turned and started sweeping the other way. I could not believe both waitresses working were ok leaving dog puke in plain sight and doing nothing about it. read more

Craft Burger By Shane Jones Bridge - Dog puke - Burgers Near Me - Alpharetta, Georgia

Second visit this week. This time tried the Impossible Burger at $3.50 extra. With all their fixings, better than I make it at home. Also tried a small order of their truffle fries which were excellent. The restaurant ambience is more like clean college lunchroom; very basic with all necessities available. The service was relatively quick for custom made burgers. They are cooked only after you order them; not sitting in a tray waiting for a customer to order. read more

This was my first visit to the restaurant, and I really enjoyed it. I found it by doing an online search for the best burger in the area, and this location came up as one of the top. The interior of the restaurant looks neat and very clean. There is ample seating inside, as well as patio seating, if you want to bring your dog. Being that this was my first time, I decided to start with the Craft Classic burger. The burger tasted hot and very flavorful. Oddly enough, when I finished my burger, I didn't feel stuffed. The burger was definitely filling, but it almost tasted somewhat light in nature. The overall service was good. The cashier was friendly and helpful, and they brought the burger to my table quickly. Based upon my first, and only experience, I would definitely consider returning as well as recommending the restaurant. I definitely want to come back and try some of the other burgers. Based upon the descriptions on the menu, many of them sound incredible. Cheers. read more

See all

So so happy to have Craft Burger in the neighborhood! I had been to the Old Milton location once, but never wanted to deal with traffic and parking to go again. This location makes it the closest restaurant to my house! We stopped in for dinner on a Thursday night. It was empty when we arrived, but people began coming in after. There was also a lot of takeout business happening. We loved our food. It took a while for the food to come out, but it was worth it. Everything was fresh and hot. I had a chicken sandwich and my daughter had wings. We both had fries. We loved both of our meals. Service was friendly and I absolutely loved the music. We will definitely be back! read more

Craft Burger By Shane Jones Bridge - PB Chicken Sandwich - Burgers Near Me - Alpharetta, Georgia

See all

This is my first time at this location but I've been too another one and it didn't disappoint. These smash burgers feel so satisfying yet not as great or heavy as other burgers to me. We got the kpop and green mile burgers with a side of fries. The burgers were around $10-11 and came out within 5 minutes. We really loved the kpop. It's sweet with the bulgogi sauce but the more mayo like sauce blend really well with the meat. The green mile was good if you like more veggies but I preferred the kpop burger over it. Fries are delish and come with a spicy topping that you can add, which is really tasty. Lots of seating and outdoor seating as well. I wish the lights were a bit dimmer as the lights in the middle of the be restaurants feel a bit harsh. read more

See all

Excellent staff...clean restaurant. The food was prepared well and fresh. I ordered an odd "create my own" breaded chicken sandwich with fried egg, fried mozzarella, bacon, and cheese. The chicken was crispy and juicy. I would recommend this location for a good quick meal. read more

Craft Burger By Shane Jones Bridge - Burgers Near Me - Alpharetta, Georgia

We love the craft burger location on Old Milton and so was super excited that this new location opened up! Interior is super clean! Staff is accommodating and friendly. Food is good portion size. Tips: look for the 20% off grand opening coupon for September. Also if you dine in, you can ask for a complimentary soft serve ice cream! Highly recommend! read more

Just a suggestion... when you want customers to order from the kiosk, try a sign or make it obvious that's the only way to place an order. 3 groups of customers waiting for a cashier for 10+ minutes. Finally decided to poke my head back for help and was told that they were under staffed to take orders and run the kitchen. No apology, no acknowledgment that they dropped the ball. We left. So did the group behind us. Do better. read more

Wow, this place was exactly what we were craving. The parking was not an issue at all. As soon as you walk in, you're greeted and very clean location. They have a great variety of burgers & chicken sandwich, for those who don't want beef. They also have beer and draft options! The pricing was reasonable. I ordered the Busy Bee & my friend ordered the Garlic Lover with fries and draft beer. We loved it and it was so filling. The flavors were on point. It was also a nice atmosphere. The music was too loud and we hung out for a bit. We will definitely be back when we want a delicious hamburger. It was so good, I let my brother & sis n law know, they went the next day and loved it they tried the busy bee and Philly. Thank you!! read more

Craft Burger By Shane Jones Bridge - Burgers Near Me - Alpharetta, Georgia

We've driven by many times since they opened and are close enough to where we live that we could almost walk there. It looks very appealing from the outside, but it is in a strip center that has never really had anything going for it . . . no big draw or anchor tenant. Restaurants in that space and other spaces there have come and gone. But, hopefully it changes because Craft Burger is very good and I recommend it to anyone who loves a good burger and fries meal like we do. If you live in the area you'll now have to decide between the three. Three you ask? Village Burger, Five Guys and now Craft Burger as I put them all in the same category. Go in and give them a try as we just did. Everything is clean, self serve stations are organized, neat and kept stocked, lighting is just right, inviting for adults and those with kids equally as well. We had the Southern Grower and Classic burgers, sharing a single order of CB Loaded Fries. The burgers come well done which is not how we like ours, but we get it. The patties are 1/3 lb. but with the generous toppings they come with, that's good enough. The CB Loaded Fries were enough for two . . . comes topped with sour cream, avocado, red onions, melted cheese and a sauce. We sprinkled some spice powder available at the self serve counter on them making them nothing less than delicious. Service was prompt, food fresh and the atmosphere comfortably casual. We'll definitely be back. I've heard their specialty salads are good so if not another of their unique burgers I may try one of those. read more

One of the better burger spots for sure! With many burger restaurants increasing prices lately it's hard to find a quality burger at a reasonable price point. Craft Burger doesn't break the bank and in my opinion the quality of the burgers is top tier! I've been a few times and the cashiers have always been friendly. You order at the front. Restaurant is clean and spacious. read more

super friendly and accommodating staff, good value, and clean! the burgers were pretty tasty, but nothing that blew me out of the water. i'm glad we stopped here and would potentially come back if i return to this area. if it's convenient and you're in the area, i'd give it a try! read more

Delicious food, really enjoyed it. Daughter had the chicken sandwich and she loved it as well

Place is super clean. Brand new. Always have gluten free buns. The food is made to order, even the grill chicken isn't par cooked. Service is okay but that will improve once they are busy. Place just opened. Fries are just amazing. Enough space to bring kids and strollers. Parking is so ample. The burger is fantastic also. They have soooooooo many options that anyone and everyone will be happy hear. The salad is mind blowingly GREEN, as in super healthy, not the cheap lettuce. Overall very impressed, as good if not better than the other location they have! read more

Ordered a BOGO free on ubereats for a classic burger. Several weeks pass and I wanted another burger but they now have blocked out not only the BOGO burgers but the other burgers as well. They actually blocked out the "required" item so it looks like you can still order them, but you can't. Come on - your over priced burgers can just state "one per customer". Never will I ever go back there. Too much wasted time on a burger joint with $12.99+ burgers. Try being honest with your customers. read more

Walked in and was surprised how big it was !! Nice clean and greeted with a warm smile Ordered the Oyster Mushroom burger but traded the spicy ketchup for the garlic aioli!! Also I tried the beet salad with lemon vinaigrette.The salad was good but I wish it had more beets only 4 small pieces Oyster burger was delicious but the mushroom was a bit chewy! Still the burger was great I can't wait to try more items !!! read more

Quality Food - I got a Standard Size Burger for $10, the Shrimp BLT Quality Setting - Lots of Space, and Quality Lighting read more

Took my team here for the holiday dinner. Food is exceptional, had the K-pop burger and it did not disappoint. The fried Mac n cheese balls...must order. read more

You order at a kiosk and they ask for a tip. Really? I thought tips were meant for service received.

Nice, clean atmosphere. we went on a Wednesday evening. There were 10-12 people at tables and no one had food. It took 30 minutes for our meal to come out. We're talking 2 burgers and fries. Food was ok. No hurry to go back. read more

The burgers are perfectly made to order. The French fries are crisp and delicious. Delivery is fast. It has become my favorite burger place.

I like the place but they have terrible taste in music. They were playing Taylor Swift and it killed my appetite.

Absolutely the best cheeseburger I've had in a while. It's a bit pricey, but worth it. The burger was hot, juicy with all the condiments. The staff was friendly, and the ambiance was great. I will definitely be back. read more

Very friendly staff. Nice ambiance. Good was great, but I got the ko mushroom sandwich. It was very hard to chew. Other than that great fries. read more

Great good! Always fresh and perfectly prepared. Not just burgers. Good salmon and salads. Never disappointed.

FANTASTIC burgers. The fried Mac & Cheese was outstanding. We were a party of 9. One order missing when food was delivered. Sadly it was the 5 year olds. He didn't really understand why everyone was eating but him. When finally prepared the restaurant didn't offer any consideration, apology, or explanation. We were almost finished with ours by the time he got his. His plate should have become a top priority. Mishandled Tried to order a beer with the meal. No one was licensed and the manager was 'gone'. 'Maybe' to the other store per the unlicensed servers. The waitress didn't recognize the burgers. My plate was given to 2 others before she finally deduced it was mine. (process of elimination) So, I got a plate whose food had been touched by 3 people lifting the top trying to figure out what kind of burger it was. So, sanitation also became an issue. Heads up - the 20% off listed on YELP is no longer honored. I informed them 2 weeks ago but it's still listed. Conclusion - Food is fantastic. Management needs to improve. read more

I really enjoyed this place! I ordered a grilled chicken lettuce wrap with sweet potatoe fries. The grilled chicken was herbed so I'm not a big fan that but the sauce and the fried made up for it. My husband had a classic burger and the parm fries. It was delicious! The wing are very good Aldo . Nice and crispy just how I like them. Do recommend to come here. read more

Great gourmet burgers, many unique choices, and great fries!! We will definitely be back.

Omg! Mmm! I had the PB chicken sandwich with the buffalo , blue cheese fries and all I can say is move over Shake Shack, there's a new kid in town! read more

We've been waiting for this location to open for weeks after driving by many times. I'm a regular at the Old Milton location. This place is huge, airy and spacious. Food tasted the same, good quality and as usual amazing. I would definitely recommend this place. Try out all their burgers, KPop or PB Burgers. The owner was kind to come by to check in if the food was good. A good place to come and grab a quick bite with kiddos and friends. read more

Yum! Burger and fries were both delicious. Fast and friendly service, as well. Will definitely return and try other menu items

The place was clean, the people were friendly and helpful, there was a large choice on the menu, service was quick so why not a 4 or 5 star? The burger patties are flat like a pancake. It seems to be a new fad of having crispy flat hamburger patties is taking over. I personally think when you flatten them out you lose the flavor, that a single thick juicy burger is the way to go which is not what they serve here. You need a couple of patties just to get a bit of burger flavor. The fries ... they were hot but were probably frozen and not fresh like five guys. It's not a bad place, it's just not the style I prefer. For the record, we had the BL"A"T, and a Busy Bees both with fries and an order of wings. BTW the wings were not bad, I could see ordering the wings If I was in the mood again or getting a couple dozen to take to a football game. read more

Unfortunately I must change my first review of Craft Burgers.. My friend and I had a horrible upset stomach later that night. It was the only meal I had that day!! Zero stars read more

Very good burger and onion rings were incredible. Service was friendly and speedy!! Best burger place so far in the specialty burger market.

Hamburger was good however we will try other places. This was slightly pricey and we were hoping the taste would of been better.