I have had multiple lunches here and gotten the individual pizza and salad. Pizza is alway amazing with the best Italian sausage I have ever had on a pizza. Ginny my server is on it and sweet as you could want for a waitress. Highly recommend! read more

Craft House Pizza - Craft special w/out onions. - Italian Near Me - Louisville, Kentucky

First time I went last year was great (first picture) and a few more times after that. But I must say that things have changed. I'm not sure if it's just take out or new management but the quality of the this pizza has gone down and I'm not sure I'll be ordering again. I ordered through GrubHub but then called because this was bad. They could do nothing unless I came to pick it up and, we'll that defeats the purpose of me ordering delivery. The pizza was overcooked, greasy, minimal sauce and cheese had nooo pull. Just not good. Not to mention... I'm still hungry.. read more

Craft House Pizza - Grease.... - Italian Near Me - Louisville, Kentucky

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This location of Craft House is nice and large. Easy to get into and out of and the food is on par with other Craft Houses across the area (which I think is actually quite good!) The problem that I see with this location is the same one that plagues the other locations-the service. The wait staff is expected to run food, wait tables, and bus as well. This is not a good service model and causes insane wait times. I truly don't understand why they can't hire one busser. The location isn't large enough to require more and it would really take the pressure off of the poor wait staff. read more

Ordered through GrubHub. Pizza arrived on time and with the proper ingredients. However, it was so under cooked, we had to put it in our oven for 20 more minutes on medium heat to get the crust to where it wasn't as squishy as freshly tossed dough. Flavor after was fine, but would have rather had them send it fully cooked. Check before accepting delivery... read more

Food was good, service was good, prices are awesome, the wait time however was very slow. It was 2nd day of opening and they were completely swamped (I think it exceeded their expectations haha) so I won't criticize. Got to give them a little time to work the kinks out. Overall great experience. Side note, something I loved- all of their speciality pizzas they offer a personal pizza sized option for only $7! So you can try them all if you like. Win win. read more

We have ordered, via Door Dash, from this location several times. Usually, it's not bad. We always pay for ranch sauce and never get it, but that's a minor issue. The time previous to this time, they sent us the complete wrong order with the exception of one item. Let me repeat - the entire order, save one item, was wrong - nothing close to what we ordered. I called the restaurant and told them. The boy that answered and identified himself as an assistant manager matched me attitude for attitude on the phone and ended up hanging up on me. I called the main office and actually got a call back that night. She was super nice, and offered to refund the order. And she did. We thought that we'd give them another try since she was so sweet. What a bad idea. We ordered all of our items lightly cooked. We ordered two individual pizzas and an individual cheesesticks. The pictures I've provided are what they consider 'lightly cooked'. Unfortunately this was our last order from there. It's wonderful to have the convenience of being able to get delivery from so many great vendors, but when they use it as an excuse to send you less than great quality food, you just have to cook your own or get in the car and go get it so you can get what you want. read more

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Craft house pizza is a fern creek neighborhood pizza joint located off bardstown road. In the spot of an old pizza place called hometown pizza. I believe I read a story this week that said the owner took this location and a few off the other hometown Lousiville locations and switched to craft house. In my opinion it was a good switch. My family and I have ordered pickup from This establishment twice In the two weeks we've known it existed. Both times we went with a large cheese pizza and a large hot brown pizza. My wife and oldest daughter have sampled the salads and grilled chicken salads. Everything we have had here has been so good. The hot brown pizza may be one of my favorite new pizzas in the city. A pizza take on Kentuckys classic hot brown dish. it has a tasty sauce, good cheese and tasty bacon as well. Very good pie. The big 4 cheese is also very good. All 4 cheeses have a great and distinct flavor and compliment each other well. On our second go around the ricotta was a bit strong for my younger daughters but they still enjoyed it. The workers in both our visits have been great, fast and friendly. We use there online website to order pickup. They appear to have a nice rewards program That we will Continue to discover as we come here more often. Overall a very good addition to the fern creek area and Lousiville pizza scene. For fern creek it's always been hard for me not to go with bearnos that is essentially next door to this place . Now bearnos has some legit competition for our services. Good thing I love pizza and can give both places my business. read more

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Food was good, but I received terrible service at the Fern Creek location. I ordered two lunch specials online which included 2 personal thick crust pizzas and 2 house salads with smoky tomato dressing. My order was wrong. My bag included ranch dressing. In addition, I only received one house salad. I called the store to request a refund or credit on the missing salad . I didn't receive either one. read more

My last two pizzas have not been so good. Toppings were okay. The thin crust on them was not good at all; very pasty tasting. I threw the meaty specialty pizza away. I'll eat the toppings off of the chicken artichoke pizza. So disappointing. It was great food when the restaurant was Hometown Pizza. read more

I literally just finished my food from Craft House Pizza and I will be honest- it was mid. The pizza was decent, cheese bread was decent, the cinnamon bread was good, and I liked the potato wedges but once we got to eat them they were cold, sadly. The only thing I really didn't care for was the ranch. Not sure what I didn't like about it- I think it was too vinegary? I think it's worth mentioning that we got takeout. The two ladies that we interacted with were very nice. The first time we walked in we were greeted and helped almost immediately and given our order. Once we got to the car we checked to make sure we had everything- we were missing our potato wedges and two sides of ranch. I went back in to get them and it took about five minutes of me standing in front of the takeout counter for someone to come up and it appeared to be the bartender. I explained to her that we were missing part of our order and she found it sitting on the counter. Like I said- everyone was nice and it was an honest mistake but I was a bit bummed our fries were cold. I'm not sure if I'll be back because I do have other pizza joints I prefer, but this one wasn't bad! I'd say if you're thinking of giving it a try, why not? It may not have been for me but it may be for you. read more

Craft House Pizza - Custom pizza with pepperoni, sausage, mushrooms, green peppers, banana beepers, and feta - Italian Near Me - Louisville, Kentucky

Staff was wonderful. Food had great taste. We will be back and bringing family and friends. The pizza I had let me taste all ingredients. Sat outside perfect outing read more

The staff is outstanding. They're worth every bit of a good tip. They worked hard with a party in the 20 to 30 range. It was one of the best waitresses I have had in a party this big. She handled it all by herself. There was a lot of food. We got appetizers, the meatballs, the loaded fries, and the cheese bread. The fries were disappointing. They tasted like someone was smoking a cigarette when they were being fixed. The meatballs were very delicious, and the cheesebread was great. I got the lasagna, and well, I wish I hadn't. It was not very good. My wife got the Buffalo personal with thick crust, and my oldest got a thin crust. Both had a great taste, but I thought the personal had a better, more rich favor. Either one would have been better than the lasagna. My oldest also got a salad. It was pretty good and made me wish I had gotten it. Overall, it wasn't bad. Not great, but good. read more

Craft House Pizza - BIRTHDAY PARTY FOR FATHER IN LAW! - Italian Near Me - Louisville, Kentucky

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We had the 1/2 pepperoni and 1/2 ground beef.with thin crust. It was delicious and the medium was the perfect size for the two of us. No left overs! We normally eat there but decided to order a carry out. Always pleased with the service and the atmosphere. Greet local place to dine. read more

So the story behind this place is the guy that owns this in two other craft house pizzas used to have a partnership with hometown pizza and there was some kind of falling out so he change the name craft house pizza and the pizza taste the same to me as hometown which is excellent because I love hometown pizza. So this is going to get a 505 for me because I enjoy the pizza they didn't change the flavor or the ingredients or anything. I don't see a difference my wife didn't see a difference she just thought it was hometown pizza which is good because that pizza is great like I said. Now they have good craft beers they make here when we went here waitress was super nice I like the inside of the establishment they had nice TVs so overall Great spot read more

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Super crowded on a Saturday night but no one had to wait terribly long. The craft beer was really good, especially their IPA. We got a supreme pizza and it was delicious. Staff was super helpful. read more

Craft House Pizza - Italian Near Me - Louisville, Kentucky

I've always loved all the craft house pizzas and locations. Definitely not this one. Worst service I've ever experienced. The general manager ever argued with us over their laziness and mistakes. We will not EVER be back and hope that this review prevents anyone else from the experience we had. Preston location is 4 stars! read more

Not really impressed with this restaurant. Pizza is mediocre, breadsticks were bland and the salads were lacking in the vegetable area. Definitely overpriced' read more

The cauliflower crust is actually not bad. Lots of choices for toppings. Great pasta.

the pizza is subpar. i would rather drive the distance to have impellizeris pizza. wasn't worth the $$$$$$$

We have been waiting for over 50 minutes and no food yet. Other tables that came later just got their food but not us. We order a pepperoni cheese pizza! read more

Full disclosure I had their pizza earlier this week as takeout and kept thinking about how yummy it was so had to come back!!! We enjoyed the small pepperoni pizza which was perfect Size for two. It was a little greasy but the crust is delicious. Good size eat in area which can be a little loud but laid back atmosphere read more

Horrible service. We're from out of town and like to try new places. Our party of seven was seated almost immediately. We sat for around 10 minutes with no one ever talking to us. I asked the hostess if there was someone to service our table. She said they were down a person. Understandable. But still no one ever came to our table. Not even a drink order. Group of 2-3 came in well after us and decide to sit at the bar And immediately got the "I'll be right with you" from a staff member. Finally got up and left (still no one saying a word to us). I have no reason to think the food isn't good. The management and service are very questionable. read more

Disappointing service- had to ask for refills and plates for our appetizers (guess they forgot to supply us with such). I normally give the staff benefit of the doubt but it was visible that many staff members were standing around when there were a handful of guests waiting to be seated or pick up to go orders. Food was okay but pretty bland. read more

Great pizza. Sausage very tasty. Hot and gooey cheese. I will return if ever in the area.

Very good pizza made the way I like it. I've only used take out but the place appears clean and well taken care of. It is ready by the time I pick up the pizza. I'm pleased to have it in my neighborhood but I would go there even if it wasn't close. read more

After two visits on Sunday afternoons around 3-4pm, I'm giving this spot a solid "meh". The good: - Pizza was pretty good. The individual size with the thin crust is perfect for a quick meal without leaving overstuffed. Toppings were liberally applied, and the crust had a nice crunch to it. - The beers were on the good side of average. Nothing will blow you away, but they were decent representations of the styles they were supposed to be. - The prices. Not bad at all for a quick Sunday eat and run. 2 tall IPAs and an individual pizza was about $20, which isn't terrible these days. The bad: - Service at the bar was abysmal. Employees outnumbered the patrons both times I was there, but sitting at the bar apparently makes you some sort of pariah. Long wait for initial contact, and it seemed like it was a burden to the employees to check back before my beer was empty. Had the service been even slightly better, I would have gone to a 4 star, but it was really, really bad. Considering the number of employees I saw running around, it definitely should have been much better. read more

Disaster, appetizer was cold bar was filled with dirty empty glasses bartender and manager on duty didn't seem to care . Left after 75 minutes when pizza still wasn't out asked manager to check on how long he didn't even come back to tell us until we stayed we are leaving give me the bill for my 1beer and tea. 75 minutes and couldn't even get more than 1 beer read more

I'm a transplant here from Michigan and it's been difficult to find a great pizza. This pizza reminds me of Unos in Chicago, but lacking a flavorful sauce. Ugh. Willing to give it another try. Service was good overall. Restaurant could use a total makeover! read more

Service needs much improvement. House Salad had very hard bacon on it. Had to ask for napkins. Had to ask for refills on drinks. Chicken Bites were over cook (hard like rocks). One of the worst Restaurant experiences we have ever had in Louisville. read more

Tried craft house for first time last night. The food was GREAT! We ordered a large special (supreme) and a medium cheese. It was family night so we received a free cheese stick order with the large pizza. The cheese sticks came with a side of garlic butter and marinara and they both had a really good flavor. Our waitress was super nice and explained everything in detail including the selection of beer. I got a beer flight, they were good but just not my thing. Looking forward to trying their sandwiches and pastas. The only thing I would recommend is offering a couple domestic beers on tap. I know they're a "craft house" but we would've spent a lot more money if they would've had bud light and Miller lite on draft. Since we like beer with our pizza, we will probably just order takeout next time. read more

Being 1 of 4 tables on a Monday night, I was taken back by the poor service provided. Our waitress rarely checked up on us. After dropping the cold appetizer off at our table, she took off so fast we couldn't ask for silverware. After 15 or so minutes of waiting my boyfriend eventually had to walk up to the host stand for some. However, the pizza was phenomenal. I recommend ordering carry out. read more

Craft House Pizza - Italian Near Me - Louisville, Kentucky

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So unsanitary and unappetizing when they place sauces directly on your food. There should be an option to include them or not. Also, if you remove toppings you should be able to substitute them at no charge read more

Been here multiple times since the renovation, and to be honest pizza, wise is about the same as before, good but not great. One thing this location always had great was there customer service, they really know their menus and recommendations. Inside everything look about the same so I don't really see any difference. Good spot if you want to grab a quick pizza or with family, just don't expect to have your mind blowing on the taste, is just any other pizza spot. read more

Hadn't visited in well over a year to two. First visit since it changed names. Pizza was hot but the sauce bland. Nothing set it apart. Crust wasn't as crisp as I'd like. Not sure I'd go bCk. read more

Stopping in Louisville for the weekend and wanted a great place to eat some pizza and watch some football. This place didn't miss, great beer selections, and lots of pizza options. I ordered a pizza and garlic bread, 5 Stars. read more

Craft House Pizza - Half Cheese Half Pork Sausage - Italian Near Me - Louisville, Kentucky

We have stopped here a couple of times for lunch, really really have a great deal. For less than $10 you get an individual pizza and a huge salad. Pizza was great, salad was great no complaints, put this on your list read more

Service was terrible. Sat at the bar and had to love plates and garbage out of the way. An hour and 15 min later, they brought our appetizer out COLD! Cancelled that. My husband was never offered a refill. The bartender and another waitress did shots behind the car. We ended up only paying for our drinks and leaving. The waitress never even apologized. Would not recommend! Terrible service! read more

Very good pizza, I took it to go so I can't address the service. It's very quick for lunchtime takeout

Screwed up our pizza order, which happens, but refused to refund or send a new corrected order because it was done through door dash. To be clear, they recognized that it was a problem on their end and not door dash, but took zero steps to fix it. If you door dash, you may want to look elsewhere since they don't know how to handle screw ups on their end. read more

Staff was very attentive as soon as we walked in the door. Appetizers and pizza were good. Good beers. I'll be back.