Great customer service! They are only one in town with right…read more3 way rocker switch for my light bar. It was busy and counter guys were smiling and joking with customers! I will come here first in the future!

Always has the answer to any truck or trailer problems. Has almost any part on hand you would need…read moreor they will order it for you. Been around since the 80's, all staff has incredible knowledge .

terrible they didn't even answer and when they did they left me on hold for 15 minutes and never…read morecame back

Called about an engine. He said he had one and it would be a few days to get it $10,000. Gave me…read morethe details and mileage. I never heard back from him then I called Northwest in Anchorage. They have one on the shelf for 8500. It was the same details. Why lie to me that you have one if you don't? I've never had a good experience here. No one gives a crap about the customers. It's a disgusting business with liars and cheats running it. Go somewhere else. Try Northwest. That was a good experience.

Bought a battery about January 2nd 2019 by May 6th it doesn't hold a charge anymore is a dry…read morebattery they won't exchange it they won't change it waste of money waste of time bad product used it maybe not even eight nine times

Call to see if they had a 12v heated blanket that plugs into your car. The guy was super rude on…read morethe phone. I stopped by and asked him where they were and he pointed at a dish rag size lap towel that plugs in. Will be shopping at Oriellys from now on.

I recently bought a 2009 Arctic Cat TBX 650 from Northern Power Sports of Fairbanks, AK. SO this…read morereview is based on this transaction. Craig the salesman was professional and knowledgeable about the different models of Arctic Cat ATV's they had in stock. I chose the '09 TBX for several reasons. First the ability to add a pull starter to the ATV, which can be a life saver in the bush. I like the longer wheelbase and dumbbox on the TBX as well. I added stock handwarmers with the thumb warmer, rear bumper, front winch, and upgraded the tires to ITP Mud Lites. The reason they did not rate a solid 5 stars is this. During the spec.out of the ATV, I wanted a rear winch as well. They told me in the beginning that I would need a special mounting plate for the winch. I was told this would be done with the winch installed for $500. Keep in mind you can get a 3000# Warn winch for $169 when you purchase a new ATV. Anyway since I had a winch put on the front they would not give me the same deal on the rear winch. So I declined the offer and moved on. Later I found the rear bumper for the TBX in a flyer hey had. It sold for $209 and would let you mount a winch in the rear without the special plate. Finding this I again asked for the rear winch for the $169 price, only to be told the best deal I could get was double that price. So I declined the winch and kept the bumper as I can find an aftermarket winch cheaper. Next I upgraded my stock tires from the Quad Pro's to ITP Mud Lites. I was only given a trade in of $25.00 per tire. They said they only sell the "trade tires for $50 and that is why I only got the $25 trade in per tire. Yet when we looked up the tires they listed them for $99 - $109 per tire. But if he keyed them in as "trade tires" they came up as $50. So I wonder since they are new tires and just sitting there if they really sell them for "trade in" tires or "new tires". My money says they get the full price for the tires. So I ask, why don't you give me "your cost" per tire or at least the $50 sale price of the "trade in" tires since you won't lose any money. Nope.... This seems to me to be a case of sqeasing every last penny out of parts being sold twice. This is what left a bad taste in my mouth. But other than this they did ok. My total price was $8900.00 Seems to me they would work a little harder to keep customers real happy in this market.

Most horrible service ever. After keeping my ATV for a year, it only ran for a month before it…read morebroke down again after about $5000 in parts & labor. They couldn't even accurately tell what was wrong with it total incompetence. Never ever will I do business with such a despicable company again! Not reputable at all. If I could I would give them a big minus 10 rating.