Way to screw over the community of Claremont by closing one of the oldest bike shops in the area…read more How on earth can you close a shop located at the end of a busy bike trail in a college town, of all places, that has been there since the 1940s? And then, purchase and open another location down in Newport? After spending THOUSANDS of my hard-earned dollars at your business, I will NEVER spend a dollar more at a JAX location! Probably one of the worst business decisions that Dave Hanson has ever made.

Had my MTB recently serviced. Jax service person installed a new Fork Fender to keep the rocks from…read morehitting the frame. Quick turnaround and friendly staff.

My wife and I stopped by today 09/04/2026, looking for a brand that they don't carry, but Abel took…read morethe time to ask what we needed, and explained comparable options without any pressure. What stood out to me was that Abel didn't bash the other brand or make me feel bad for asking for a brand they didn't carry. He was vey patient and answered all our questions. When it was time for the test ride, Adrian (a different rep) made sure we felt confident before our test ride.He also answered all of our questions. That level of service earned our trust, and we're definitely going back to buy from them. If you want a bike shop that actually listens and guides you, this is the place. No upselling, no brand bashing, just clear answers and patience.

A little disappointed with today's visit at the San Dimas location. I called around 2PM to check if…read morean item was in stock and asked what time you guys closed -- I was told 7PM. Online also showed 7PM. I rushed over and arrived around 6:15PM. Staff was still there, but unfortunately nobody was willing to help me out. I really needed a computer mount since my stock one broke. So I can enjoy my morning ride at 6am I've always had good service here, which is why today was disappointing. Just wish the situation would've been handled differently.

I've passed this charming little (probably the smallest in the world) bike shop on many occasions…read moreover the years and would stop and check out the bikes from time to time but it wasn't until I noticed this beautiful vintage specialized mountain bike displayed for all of Foothill Boulevard to gaze upon that I really experienced what Dale and their bike shop had to offer. Dale was friendly, and pretty mellow, we chatted a bit about their unique bike shop and they mentioned to me how they donate kids bikes to the little ones that need it and will check out and possibly buy used bikes so I brought him over my 2006 Raleigh road bike and he offered an amount that was fair and I picked up that specialized mountain bike I was so charmed by. All the bikes he has on display are ready to be purchased and he makes sure that all components are in working order. Couldn't be happier with the experience, I think some reviews on here that are negative are people who expect a bubbly and overly excited customer "service" experience and are putting those unreal expectations onto a business owner they know nothing about so my advice is- if you want to check out some used bikes at solid prices or get your bike tuned up by a knowledgeable bike mechanic then check out The Velo.

My 4 yr old was not able to ride his bike after I took it apart and couldn't get it back together…read moreDale offered to fix it for free right away so my little boy can enjoy a day in the park Much appreciated to your kindness Raj

I can't recommend this bike shop enough! Prices are very fair, and the customer service is what…read morereally sets them apart. Greg and Diana are incredibly friendly and honest people. As someone who's new to cycling, finding a shop I can trust was the most important thing to me. Greg has answered all of my questions and gives honest advice. My bike is currently in for a tune-up, and this is already my second bringing my bike there. They've definitely earned a loyal customer in me.

They did a great job in repairing my partner's bike, and the amount they charge seem really…read morereasonable. Also, the man who does the repairs looks like he is very knowledgeable.

I'll give it to you straight - if you are a beginner like I am, and questioning whether a bike fit…read moreis necessary or not; IT IS! At the very least, it is necessary here with Andrew. Idk how other bike fits go since I am very new to the sport, but with this place being my only metric, it is a 10/10 for me. I came in with tons of different pains in all sorts of places, and Andrew was able to locate why/how those pains were occuring and made the necessary changes to both my shoes and bike. He was meticulous, detail oriented, and made everything very easy for me to understand - especially as a new cyclist. To be honest with you, originally I was hesitant because of the price. Now, after doing it, I've learned it's worth every dollar and wouldn't even be surprised if they charged more because of the effort and expertise that goes into this process. My fit took about 3 hours and 40 minutes and every minute was productive, without any wasted time. Overall, you absolutely will not be disappointed with your experience here and the money spent will feel like a minor hurdle to get the perks of having a bike catered around your body.

I've been seeing Andrew Bosco at Bosco Bike Fits for over two years now, across multiple bikes, and…read moreI wouldn't go anywhere else. His approach is incredibly engaged and thorough -- he takes the time to understand what you're feeling on the bike, what your goals are, and then works methodically to get everything dialed. Andrew is also extremely kind and patient, and he's genuinely willing to work with riders wherever they're at to help them get where they need to be. Highly recommend.

We visited a couple of shops in our search for e bikes before we found E Bike Cyclery and couldn't…read more be happier that we bought our Volectic bikes there. Tito the sales guy was the best. Super knowledgeable and impeccable service. Great follow up during the build process and explained everthing about the bikes and the car rack we bought! 3 months later, my front break was rubbing ever so slightly. "Bring it right in and we'll have a look" Tito said on the phone. Turned out to be a simple adjustment on the breaks, but then my bike got the spa treatment. He cleaned and lubed the drive Train and tweaked a few extra adjustments. He spent at least 30 minutes on the bike and no charge!! And then he said bring your other bike in for the same treatment We happily drive 40 minutes from the mountains to work with Tito if you are in the greater LA area and in the market for an E Bike. This should be your shop and Tito your guy!

Bought an eBike from E Bike Cyclery. Needed new brake shoes, so I went back to where I bought the…read morebike and was told their inventory is low and they're keeping everything for installs they provide. They're not willing to assist returning customers, if I'd have known that I would have gladly spent my $2k at another bike shop. Literally across the street is Incycle, they are loaded with inventory and have more than adequate staff to help, I will never step foot in E Bike Cyclery again. Hard to support small business when they don't want to serve the customers that have helped them.

great crew great great crew great crew…read more great crew great crew great crew great great crew great crew great crew great crew

The young kid that was working there had the shittiest little "my shit don't stink" attitude. For…read moresome reason, he felt the need to show every bit of annoyance he possibly could whenever I was unsure about the details of my brand new bike I just received. Like don't offer your help then! He was definitely giving J.P. from Grandmas Boy. Go to incycle instead, trust me

Great customer service great communication. They did the job fast. Got my son a new caliper for…read morehis emoto bike. Definitely will be coming back for future service. Joe and his team is amazing. Thank you guys.

Joe was great at showing us the difference in e-bikes for my son. Very knowledgeable and awesome…read morecustomer service. Great buy on a eBike. Totally worth the drive from the SFV. Thanks bud.

Vic is an excellent help. Has a lot of knowledge on bikes, he was able to get my bike small changes…read moreto fit the bike to my own needs. It was efficient and not overwhelming on me doing everything he recommended. I got my bike in no time. Highly recommend for people who commute or trains for races!

Vic is a super experience bike mechanic with exceptional custom service and pricing! It would…read morehighly highly recommend him for any of your bike needs! Support your local bike shop!

Had a flat tire and needed to get it repaired as I was leaving on vacation and taking my bike with…read moreme. They were able to fit me in same Day and get stuff handled. Thanks guys for the awesome service.

I experienced the highest level of kindness and service at this place…read more The sense of responsibility and professionalism that comes from a family business passed down through generations gave me great confidence and trust. I feel very fortunate to have discovered this place.