I was really excited to see the nitrogen effect, but the ambiance in there is dead and awkward. We walked in, there were about 4 workers behind the counter, no greeting. The boards were pretty intuitive, but the workers continued to just stare at us with blank stares or ignore us. When we did order, the cashier acted like we interrupted her afternoon daydreaming. No music playing or anything, just dead quiet and stares, we decided to take it to go because it would be so awkward with them being able to hear every word we said and blankly staring at us. Agree the ice cream was really expensive. Even the FIRST topping is $1. Seems like a bit much for 1 small shake of cereal and $1 for half a crushed Oreo on my husbands. The actual ice cream tasted good, though! Also, there was someone cleaning the place while we were in there at 3pm on a Saturday. Sweeping all around us with us having to move back and forth to dodge the sweep, then the same with the mopping...twice, all while just trying to read the menu board while the staff stared at us. I could see if something was spilled, but he was doing the whole place in the middle of the day? Anyway, ice cream good, ambiance bad. read more

So tasty! I got a coconut-based one with coffee flavor and I got my grandma dairy base with chocolate. Both had great flavor and the texture is really smooth. Service was friendly too and it's fun to watch. Looking forward to trying more flavors. read more

I will probably not go back to this place after several visits of bad service, and very small amount of ice cream. The service is terrible. There's always a young teen that looks like she hates her job and I don't understand why they only have one employee doing everthing from charging to making the ice cream so it takes forever to get your order! When you do receive , you barely get a full scoop of ice cream. Most times the employees don't even know how to make the ice cream so they are having to look at a recipe the whole time and you end up getting a mediocre one. Way too expensive for what you get! read more

I read the previous reviews and was apprehensive about this place, yet I wanted to check it out. To my surprise the staff was really nice, I went there 5 minutes before they were closing. They were cleaning up the store but the server who took my order was really nice. He even added a complimentary fudge topping to my icecream and extra freezed the jce cream for to go. As for the ice cream, I ordered the basic Madagascar vanilla bean and it was one of the creamiest ice cream I have ever had, not sure if it was the nitrogen acting or the ingredients but the ice cream was really nice. Some people have mwntioned about the over priced items on the menu. But to me it seems like its at par with any other ice cream store in Austin/ Round Rock area and on top of that you get to see your ice cream being made from liquid to solid, which I feel definitely has to have a premium. They also have a rewards program, which is always something I look forward to in a store. I would definitely recommend this place. I just wish they remained open till midnight. read more

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I came here to post a review but Tom B nailed it. It was $25 for 3 of the smallest ice creams, the wait was far too long and it wasn't even busy. To top it off, I watched one of the workers pull out her cell phone from her back pocket and keep on making ice cream without putting on a new pair of gloves. Overall the ice cream was ok but definitely not worth the price. read more

DISCLAIMER: This review is for the nitro-shakes only. I originally gave them one star, but my husband insisted I give them 2 because the customer service was good. My husband and I were craving some ice cream shakes, and decided to try out this spot. We were kind of thrown off by how pricey they were ($8/each), but we thought it may be worth it considering the concept of nitrogen ice cream. I ordered the birthday cake shake with a coconut base + strawberries (+$1), and he ordered a chocolate shake a coconut milk base + M&Ms (+$1). They were a decent size (about 16oz) and looked decent. HOWEVER. They were...warm. They both tasted like straight up warm cream. It's unfortunate we decided to taste it once we got home, and not while we were still around. The cup was cool so we didn't think twice, but upon sipping the shakes, they were both distinctly warm and didn't even taste good. My husband's chocolate shake tasted NOTHING like chocolate. My shake tasted like warm vanilla cream with TONS of sprinkles. I never thought I would say this, but they should have used WAY less sprinkles! On a related note, $1 for ~2 tbsp of toppings is ridiculous. We feel like we were ripped off BIG time. read more

It was sooo expensive. I heard from friends who'd already been that it was pricey but I wasn't expecting over $7 for the smallest size. Price aside, the ice cream itself is pretty good. It's creamy and the ingredients are well mixed. I shared a small with my friend. We just had dinner and came for dessert. I had fruity pebbles flavored ice cream with strawberries on top. Considering the price, I think they skimp a bit on the toppings. The seating is a bit limited as well, imo. If you're willing to pay for the wow factor of nitrogen and the slightly more creamy than average ice cream, it's worth trying out. read more

Creamistry - Fruity pebbles ice cream with strawberries on top - Ice Cream & Frozen Yogurt Near Me - Round Rock, Texas

I'm lactose intolerant and finding dairy free ice cream that doesn't just taste like a poorly made snow cone is difficult. But the coconut milk ice cream here was absolutely amazing! The location just opened up so I'm wondering if the other reviewer just happened to see some of the stress that comes with opening a new business. I highly recommend giving this place a try! read more

Creamistry - Ice Cream & Frozen Yogurt Near Me - Round Rock, Texas

Nice idea, kinda, but once you've seen one ice cream/milkshake frozen with liquid nitrogen, you've seen them all. Not many people want to wait 20 minutes (and that's when they weren't busy) to pay $9 for an ice cream when there are plenty of good alternatives around. As I was waiting I thought to myself, what's the point in this? Service; good, choice/selection; good, ice cream/milkshakes; pretty good but not better than anywhere else. I hope I'm proven wrong but I don't see this place lasting more than a year - busy at first but once the novelty value wears off for people (after 1 visit), they'll probably revert back to Andy's Custard, Freddy's or whatever their go to place is, unless Creamistry dramatically lowers its prices and speeds up the service which I can't see happening. read more

Wow! Such rich, flavorful ice cream! We had Madagascar vanilla, matcha tea and a salted caramel cup. We were all very happy with our treats! Creamistry vanilla reminded of ice cream from by gone days- everything is real, not artificial. Also, the ice cream stayed cooled and did not melt on the drive home. I will definitely return to the Creamistry! read more

Delicious! Banana ice cream with strawberries and chopped almonds is what I got, and it was super thick. My husband wasn't crazy about the texture. You can choose dairy or non-dairy base. Service was quick. read more

Cool concept. Quality ice cream. Unfortunately when you compare it to it's other premium ice cream competitors like Amy's or Maggie Moos,it doesn't stack up. Service was very slow, ice cream overpriced in comparison to its competitors and you can't even get any flavor pint (unlike at Amy's). Fun to do once if you have time to burn. I do really like their cookie butter flavor though so may come back on occasion for that till I find it reliably elsewhere. Updated review to add a star. Owner at least read and acknowledged my review. I appreciate that. read more

This place is the bomb.com. It's so cool to watch them make your ice cream right in front of you. Not to mention how delicious it was. My son loved it, and fortunately for me it's affordable and right now the street. We will definitely be back! read more

So freaking cool!! I've never seen ice cream made right before my eyes!! This place is awesome! I love the chemistry concept and all of the different flavors you can mix together! Such a great family or date night idea! read more

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It was a 'one time, exciting to my son' experience in my opinion. Way over priced. I agree with the other post regarding topping price gouging. Silly. It was good. Not amazing. For almost $10, I wanted my eyes rolling in the back of my head. Edit: We went to the Lakeway location. Somehow this was posted under the Round Rock location. Being a chain, I'm guessing prices and product are the same, so I will leave the review here, but I will add one to the Lakeway location if I can find it. read more

This is very sad for me. This used to be my favorite place in the entire world (no, seriously I love ice cream more than almost anything else). Captain's Breakfast used to be the GOAT. Picture on the left is what I was expecting because it's what I've always ordered here. Today the picture on the right is what I got. Note: That has one spoonful taken out. The ice cream wasn't frozen so I was basically eating milk and cereal. They didn't mix the Captain Crunch into the ice cream which is usually the main appeal of this creation... Eat the best cereal without having to cut your mouth open to enjoy it. Additionally, this usually has the most amazing nutella swirls throughout every bite and the amount of fruit inside makes the produce aisle of HEB look puny in comparison. Today they didn't even fill the cup to the top--this is a $9 ice cream! For that price the photo on the left is what I should have got. Sadly, I will never return which breaks my heart in all honesty. All in all don't waste your time. Just get an Oreo Mcflurry for a few bucks and call it a day read more

Creamistry - Ice Cream & Frozen Yogurt Near Me - Round Rock, Texas

I ordered the special which was supposed to be 75% off. They charged my card before it registered that they had charged me full price. Before I had signed it, I told them they had charged me the wrong amount. Someone else came over to see and she said they couldn't refund according to the sign that says " No refunds after ice cream is made". The ice cream had not been started yet. She said she still couldn't do anything. I asked for a certificate for $5 next time and she said no. She said she might have something but has to have time to find it. By the time I got my sorbet, she gave me a 25% off coupon that would expire by the end of the month. And to top it all off, the sorbet had a bad aftertaste. I ended up giving my coupon to a family walking out since I will never be going back read more

Cool experience seeing the ice cream being made with nitrogen. A bit pricey, but felt like it was worth it when we tasted the ice cream. My husband got the espresso ice cream with Reese's and I got the root beer float with French vanilla ice cream. Both rich and delicious! I also love that I have the option to choose different types of milk for the base. read more

Drove 45 minutes to get here to try it out. Store hours do not match the hours of operation that are advertised online. Got there and waited an hour for them to open. (Did some shopping while we waited). Came back and this place was still closed. A lady finally came from a back room and never opened the shop or tried to explain to us if they will open up the store today. No sign indicating any special change in hours for the day... read more

If I'm paying $7 ($8 with tip) for a small basic ice cream (no bells and whistles) and get a half melted not even full cup with weird doughy pieces in the bottom, that's not cool. I was the only customer in the store, the girl seemed like she was slamming things, and the ice cream that was just made was not solid. There are better places to get ice cream in this town and I was already hesitant to come here bc of the price but usually the ice cream is at least decent. Not today. Total waste of money. read more

30 MINUTES for 2 ice creams!!! Absolutely ridiculous. Perhaps one person working the store is not a great idea; don't be cheap and get some more staff. read more

Great ice cream here! Loved the fruity pebble ice cream.. we will definitely be back

Quite pricey BUT the best ice cream I've ever had. If you're into cool photos, get your camera phone out when it's time for them to "apply the Nitrogen" to you ice cream. It may seem corny but that was highlight of my experience. read more

Creamistry - Ice Cream & Frozen Yogurt Near Me - Round Rock, Texas

Found this place while traveling. Staff was very rude. Girl (long dark hair with glasses)became irritated because I asked her to change gloves after she touched her face. It is COVID19 season. This should have been common sense and easily understood. Then after I paid for extras... she pretty much refused to add them. I would not reccomend. The ice cream is good but the service sucks. read more

One word: WOW! The creaminess of this ice cream is incredible!! It compares to cold stone creamery but even better, and I didn't think there could be anything better than cold stone! I love that it's made before your eyes and with fresh ingredients! You can even pick dairy or non-dairy without sacrificing the flavor you want! The young lady that helped us was so sweet and friendly! The whole place looks very clean and modern. I loved it! 10/10 would recommend! I hope this stays in business forever!! I didn't snap a picture of my ice cream cause I devoured it but please try it out!! read more

I'll start with I absolutely love their ice cream. Their ice cream is beyond creamy and have fun flavors like taro, birthday cake and Thai tea. However, it is frustrating to go into a corporate establishment to pay $15 for two small ice creams and to be treated like a bother the entire visit. I wouldn't mind paying the price if I was greeted when we walked in or was thanked for visiting. The tables are consistently dirty and the workers always retreat to the back ignoring the mess in the front. This is our fourth visit and we have yet to receive a smile from any worker. If you don't mind having your ice cream thrown on to the counter and not receiving a "you're welcome" or a "no prob" after countless thank you's then please go enjoy an ice cream. read more

False advertising. Theres pictures of these tall, layered, delicious looking cups of ice cream with cookies and brownies in it for $10. Then you get it and there is just some ice cream in a small cup with some cookie dust. The portions are ridiculous for the size and the toppings were almost laughable. The only thing this place has going for it is the cool process. read more

I come here often. Drive about 25 mins to come get ice cream and bring people with me to try it out for the first time. The red head, didn't care about how our ice cream came out. She knew it looked awful sat it down and walked off just to get on her phone. The only reason I'm giving a 2 star review is because the other young lady fixed it. She was sweet and took care of us. But paying $17 for 2 ice cream is ridiculous when it comes out falling apart like ice shavings isn't it called CREAMistry? read more

First time having this kind of ice cream and it's the best. It's extremely creamy. Would recommend this place over Baskins and marble slab.

We have been here twice and will probably not go again. I thought the ice cream making process was cool and my kids liked watching it however, just as everyone said, the service was terrible. No one bothered to ask if it was our first time or even explain the very confusing steps. We went again thinking maybe they were just new and figuring it out but yet again, the service was poor. The amount you pay for a bad experience is a major turn off. We went to another frozen yogurt place with a bountiful selection of toppings and my kids had a blast. I don't really see a reason to go back to Creamistry unless you're having too good of a day and need a bad experience to balance it out. To the manager: looking at your replies to the other negative comments, I see a lot of passive aggressive responses. That right there is another reason my family will not support your business. read more

Cool experience. Recommend the premium milk. Staff nice and friendly. We came after fathers dinner. Was a nice family friendly outing. read more

Creamistry - Nutella, birthday cake and tiramisu. First two are recommended to use coconut milk. Wish we got premium instead - Ice Cream & Frozen Yogurt Near Me - Round Rock, Texas

Every time I have been here the service has been quick. I love that they have flavors like taro and Thai tea. It is a bit over priced but that is expected. I usually just get a pint or two. read more

Oh My Goodness this is the best treat I have had in a long time. The owner and family are so friendly and service is amazing. I will be back 9/22 we came back all I can say is we loved it even more than last time. read more

We had a salted caramel nitro shake, cookies and cream and the Elemint. All were absolutely delicious! The wait wasn't that bad, plus we're there to enjoy ourselves and the ice cream - what's the hurry, people? Total plus tip was $30. Pricey for ice cream, but worth it. read more

I took 8 children , who have never been to Creamistry before in for ice cream. The staff was so patient and helpful while the children decided what to order. As always the ice cream was just as good as the experience of watching them make it. Great job Creamistry, keep up the good work ! See you sion read more

Super yummy ice cream. I had the cashew milk base, blended with pistachio, topped with mochi & chocolate curls. My customer service was exceptional. I can't wait to create my next favor! read more

Creamistry - Ice Cream & Frozen Yogurt Near Me - Round Rock, Texas

This ice cream is so creamy! We tried the speculoos overload signature creation and it was so amazing! My new favorite ice cream place for sure! read more

Their ice cream is so creamy and flavorful. I might have found my new favorite ice cream shop. A little on the expensive side but totally worth it. Comparable to cold stone creamery the way the ice cream tastes with the texture. Will definitely be going back for more! read more

The staff is very friendly and hardworking. I came in after a large crowd and it was impressive to see the staff take care of everyone so efficiently, and kindly. Also, the ice cream is delicious. read more

I loved this place when it first opened; however, today was a complete disappointment. I had a simple order of premium base, chocolate, and add Reese's cup. Not only did he not add Reese's cup, but when I pointed out the error, he made zero attempt to fix it and suggested that I was inconveniencing him for even asking. Very annoying and lacks customer service. read more