The entire crew is always respectful, quick, and in a great mood. The food is always made to order…read more(but not a long wait) it's always clean, hot, and delicious. Natalie is always so welcoming and has a smile on her face.

The food and service was good. They have some old smelly carpets, waiter was friendlyread more

My husband & I tried this restaurant for the first time for a birthday dinner, hoping for a special…read moreevening. We unfortunately left disappointed. For cocktails, my husband ordered the Mango Sunshine & I ordered the Cucumber Mojito. Both were refreshing & tasted good overall, but did seem quite weak. For dinner, my husband ordered the braised short rib from the Specials menu & I ordered the lamb chops, one of my absolute favorite foods. I ordered the lamb chops medium rare & they were quite overdone, with the last one I tried to eat being well done. The brussels sprouts on the other hand were quite underdone, and were solid to the point that I couldn't even stick my fork through them. I asked for asparagus as a replacement, which ended up being underdone as well. My husband felt his mashed potatoes were too salty & that his broccoli was cooked into mush, but had no issues with the short rib. On a positive note, the staff was very friendly, & the complimentary biscuits were absolutely delicious. Overall, for the high prices they charge at this establishment, it is absolutely not worth it. I do not think we will be returning.

This was our first time dining at Pond Restaurant, and overall it was a good first experience. The…read morecustomer service really stood out. The staff was friendly, attentive, and made us feel welcome from the moment we arrived. The food came out fresh and hot, and everything had good flavor. You can tell care was put into the preparation. It was a pleasant dining experience, and we'd consider coming back again.

EXCELLENT! Lee was awesome and had awesome customer service! We ordered the 3 piece whiting meal…read moreand the hibachi steak and shrimp! It didn't take. Long about 10 mins and the food tasted amazing and super fresh! Lee also gave us a sample of the whole wings and a Capri sun for my daughter! They have a variety menu it's great to know if I want some hot wings there is a place open on Sunday! Definitely will be back but not too soon cause this was definitely a cheat meal! If you haven't tried this place do so, it's clean and has nice decor with a TV for the guys to watch the game!

The manager Sunday nite told me this is all the bacon u git on a BLT really?? No refund and would…read morebe charged for extra bacon

Tonight I had a very unprofessional experience at the Sonic location on Margie Drive…read more My husband and I stopped by as we often do after our weekend car meets. After receiving my smash burger, I noticed it was raw in the center. I became sick and ended up vomiting what I had eaten. My husband went to the store to politely bring the issue to the manager's attention. Unfortunately, the situation escalated due to the behavior of the manager on duty. Instead of addressing the food safety concern, she became confrontational. She attempted to takee burger box from my hands and repeatedly insisted that I give it to her. When I did not immediately hand it over, she called over an officer who was on duty. After the officer spoke with her, he came and sat next to me while she continued to accuse me of lying about the burger. She even accussed me of editing a photo that was taken in front of her and continued to deny the issue. During this time, she refused to provide her name, refused to return my original receipt, and stated only that "AJ" (no last name given) was the general manager. Even after I told the officer that I did not want to make the situation a big deal, the manager came back outside again and continued addressing the situation with more attitude and very poor management conduct. This entire interaction was extremely unprofessional and embarrassing. We have frequented this location almost every weekend after car meets, but after this experience we will not be returning. The officer himself suggested that I report her behavior after witnessing the scene that unfolded. I hope this matter can be reviewed so that situations like this are handled with professionalism and respect in the future

I've tried this location at American Deli three times and I must say the last two times were…read morephenomenal. The food is prepared fresh. Short wait. Service is normal and quick. I enjoy the combos they offer. Philly cheesesteak and wings with a drink are my go to. I definitely like that they offer a variety of flavored wings with a choice of dry rub or sauced.

I asked for honey mild and they gave me a hot salty flavor and wouldn't fix it. got a refund and…read morewas left hungry.

The service is polite but that's only because they are secretly serving you disgusting food! I was…read morebamboozled by the look of the traditional wing and Philly combo. Instead of biting into spicy hot wings I ate a seafood flavored wing. I am beyond disturbed not only cause I don't eat seafood, but it dawned on me they're using the same grease across the menu. The fries were also a disappointment as they were hard and tasted unseasoned. Even though seasoning salt was used in front of me. I will never return to this location! I literally cried as I brushed the swampy chicken taste from my mouth. The koolaid was even bland smh #blacktastebudsmatter.

The wings and shrimp are delicious! The staff was friendly, and my food was made quickly. I will be…read morereturning.

Arrived at 8:25, server was nice. Ordered meal, food-salad bar and 2 other entrees. Three tables in…read morethe entire restaurant. Salad bar had not been wiped or cleaned in how long ????. Some of the bowls were empty. Food from bar was on floor in front, causing a real slip hazard. Food was okay, certainly not worth the $$. Finished, waited on check, waited, waited, asked the person wrapping utensils to find our server. Said she would be out, was taking care of the to go orders. Waited, waited, finally went into kitchen, 3 people standing around and asked her if we could please pay. We waited approximately 30 minutes for our check. Do you not have a manager, why weren't these other doing "take out". We gave her a good tip too! We will not be back.

On Saturday August 22, 2026 I made plans with my sister inlaw to meet at the nearby Ruby Tuesday in…read moreWarner Robins Ga. and arrived before me. Because I had somewhere to be soon after I asked her to go ahead and order for me , so that by the time I arrived my order would be coming out and I could arrive at my other destination on time. It was already after 4:30 by the time I arrived at the restaurant. When I parked I went in and there was no one at the front...so I looked around located my sis and went over and sat down. She then informed me that in the almost 20 to 30 mins she had already been sitting there no one had come over and took her drink order appetizer nor food order. She also told me that she did not know if the lady that was in our area across from us was our waitress but that she had been standing at that table with those particular patrons talking for at least 20 mins or so. She was not taking their order ...they were having a full blown conversation. We sat there a little longer and I decided to go ahead and just fix me a salad because I knew I wanted one with my entree. As I sat there eating it...I continued to look over to see if she would ever stop talking and come to our table or anyone for that matter. That was about another 10 to 20 mins. Finally while growing more impatient with the service we were NOT receiving I politely said to her...excuse me and she turned around. I asked her could someone please take our order. She proceeded to ask me..."oh SHE hasn't taken your order yet"...who SHE is we still do not know. I answered her by saying no! She then said "I think Angel Angie or something like that is your waitress...I will go get her in a minute". No urgency or anything because she stood at the table talking to the patrons at least another 15 to 20 minutes after our interaction. At this point I really just can't believe the absolute disregard and disrespect towards a customer that we were experiencing. Not knowing or realizing that it was about to be even more of a nightmare of incompetence. So she finally walks over to us after FINISHING her conversation with the couple whom had already finished eating paid and boxed up their leftovers. She says again I can't believe SHE hasn't taken your order and then ask if she can get us anything to drink. I asked about a bottled water and then decided not to get it. She went to the back and came back to inform us that the bartender would be coming over to take out order shortly. Still yet again NO urgency in customer care. Then the bartender approaches. NO hello NO apologies. Just an attitude and asked us what we wanted to order. We were over it by then and I by then needed to leave because I had somewhere else to be and had already wasted an hour or more in the restaurant that I had not yet received a drink appetizer or a meal but I wanted to make sure I paid for the salad that I was eating before leaving. So I said to her I'm really in a hurry and that's why I asked my sister inlaw who got here before me to order my food. But no one ever took the order. I said so I have to leave now but I'm not paying 13.99 for the salad but I will pay the 6.99 the amount I expected to pay had I gotten my entree like I planned on doing. The bartender proceeded to reach over and snatch up my plate while I was still eating it all while saying to me "since you're not paying for it I will take this". I knew then we had stayed given grace and been patient way too long in this situation and it was truly time to leave. So we walked out but when I got in my car I decided to go back in and ask for a manger on duty. A man came out and we started explaining to him the poor awful horrific and unacceptable service we had just received. The two employees standing over at the bar laughing immaturely as I am talking to the manager or at least that's what he said he was. I did point them out to him and I hate I did not get any names. He apologized and proceeds to offer us a meal on him at a later date. Of course we declined because I can't imagine myself stepping foot back in this Ruby Tuesday restaurant again. It is the worse experience I have EVER had at a restaurant. The place wasn't even busy and the only people sitting in our section was my sister myself and the couple the waitress was talking to. The restaurant may have had less then 15-20 people in it if that many. It was just unacceptable service period. Also I would like to notate that the salad bar was almost bare...and nothing was cooled correctly nor refreshed. After getting home later that night I had a horrible issue with my stomach and I am certain it was because of that salad bar. This Absolutely needs to be addressed. Thank You