I have been coming here for years in the last couple years the quality has definitely went down my feelings are falling out My inlays are coming out which has never been a problem my whole life and now I have to pay for it It happens frequently enough that my insurance won't cover it I will not be coming back here anymore. read more

Here's a revised version: I have been coming to Creative Smiles for five and a half years now. They are highly professional and incredibly attentive, consistently providing excellent care to all of their clients. Angie is fantastic--she's always on top of managing appointments, coordinating with your insurance, and following up. The customer service is outstanding. As someone who typically doesn't enjoy going to the dentist, Creative Smiles makes me feel safe and well cared for. read more

I am so excited to get the dental care here. The staffs and doctors are nice friendly. If you have teeth problems I recommend you guys to get the treatment in here too. I guarantee you will never be disappointed. read more

Best dentist office ever. Treat me like family!!! I've been coming here my whole life have always been taken care of

I have been coming here for over 15 years! I have never been disappointed with the front or back service. I trust this office with my teeth. They always do a great job cleaning my teeth and fillings. The best part is that it never hurts! The Drs here have an extremely light hand but do an amazing job. Definitely recommend this office to anyone of any age. Treatment chairs are also extremely comfortable lol read more

Creative Smile Dental - General Dentistry Near Me - San Lorenzo, California

Estoy contenta con el servicio de los dentistas, como de las receptionist. Les recommend este lugar. Gracias read more

Creative Smile Dental - General Dentistry Near Me - San Lorenzo, California

The receptionists are very friendly and so is the doctor. I'm one to avoid the dentist at all cost but they all Made sure to make me feel comfortable . They also work well with your insurance read more

First time being seen here- very welcoming by front desk assistant- she was very proactive and helped me set up as a new patient - my cleaning was amazing! The doctor had a soft hand but my teeth felt amazing! read more

Best dentist I've been to! The staff and doctors are so friendly and patient, and take care to explain everything they're doing. Highly recommend for anyone looking for a new dentist! read more

I'm not one to look forward to the dentist but the staff and dentist at this location are very friendly. It is an easy process to check in and get seated! The dentist always ask if you feel discomfort. It's good care! read more

I've been coming here for years & I love it ! The staff is so friendly and welcoming & most importantly I love my care.

I have been going to Creative Smile since I was a child. Now, an adult in my late 20s I still receive the best treatment for my teeth. Angie is the nicest receptionist, always asking how family is and how I'm doing. Not enough good things I can say :) read more

Been coming here since I was a kid and I've always had good experiences with staff making my appointments as pleasant as possible :) I always recommend this place to friends! read more

Got my teeth cleaned. Great experience. Staff is super friendly. Would highly recommend. Place is very clean orderly & welcoming

While I still love this place, the wait times for your appointment get lengthy every time I have an appointment. There really hasn't been a in & out encounter. Just make sure you have ample time available when you arrive for your appointment, you'll be waiting for a while. read more

I have been going here since 1999/2000. The staff is friendly and so are all the dentists. I have brought my kids here and now I bring my 9 year old grandson. He loves coming here and they treat him very well. This is a great place! They will make you feel like family. I highly recommend this place. read more

Thank you to Dr. Paul and the staff for making me feel welcomed and comfortable. Looking for a new dentist is always stressful but that all went away when I spoke to Angie at the front desk. I would definitely recommend Creative Smile! read more

Very very nice. The office is nice the people are very nice. Usually I'm a big chicken at the dentist but they made me feel at ease. The assistant gave me a hot neck pillow to relax and they are very gentle and explain everything well. Thanks for everything. Highly recommended read more

Dr. Katelyn and Dr. Paul have been working with my teeth since I was a child. Their whole staff is welcoming and friendly to work around my needs. I have healthy/straight/white teeth thanks to them!!!Any friend who is new to the east bay or looking for a new dentist, LOOK NO MORE. Try creative smile and see the results. read more

Creative Smile Dental - General Dentistry Near Me - San Lorenzo, California

I have been coming here for a while now but moved to Tennessee almost 2 years ago and I can not find a dentistry with the great hospitality that I receive at Creative Smile. I drove 36 hours from Tennessee just to get an appointment (cleaning) at creative smile and I must say they did not disappoint. They made sure that it was worth the drive. The entire staff is friendly and attentive to your needs. and I always receive fast and efficient service. read more

In case others are using this as a search engine for finding a new dentist: Dr Paul Nguyen He is listed on the CEREC Online locator. Insurance: Delta Dental PREMIER (not PPO) which means you have to pay the difference. read more

Since I was 3 years old, I have been coming to Dr. Paul and Dr. Kaitlyn. I am 17 now and throughout the years, Dr. Paul and Dr. Kaitlyn have assisted me in keeping my teeth healthy. The dentists and dental assistants are very friendly and accommodating. I am always greeted with a smile when I come to the office and am helped very quickly. When I was a child, coming to their dental office was very enjoyable for me. The environment is very neat and clean. The dental work area is very relaxed. While working on my teeth, dental assistants make sure all the tools are prepped and ready to be used. The staff provides you with the upmost comfort possible by providing warm neck pillows and etc. After every visit, the office provides you with a goody bag which includes toothbrush, toothpaste, floss and etc. Both Dr. Paul and Dr. Kaitlyn are very skilled at their work and keep up to date with the latest dental techniques. Their dental work is very skilled and precise. Overall, this office is amazing. read more

Let me start by saying how much I hate going to the dentist. It's a childhood phobia that has stuck with me into adulthood, like eating fruit. I called the office and made an appointment for the same week. The office seems to stay busy, so If you want a Saturday or late weekday appointment, be ready to wait a week or so. I was greeted at the office by friendly staff members that lead me to a computer so I could fill out my medical history and personal information. This is very new to me. Last time I was at a dentist appointment, they were still using paper for everything. I only had to wait less then five minutes from my appointment time to be seated in the chair to have my teeth X-rayed. They used a digital X-ray machine that had the images ready almost instantly. Also a new experience for me. Shortly after the X-rays were taken, Dr. Paul Nguyen came over and began his exam. During the exam he found nine cavities. Ouch! One for every year since I saw the last dentist, and that was for a chipped tooth that lead to a root canal. He cleaned out all the tartar on my teeth, and explained what I needed to have done. Everything this visit was done pain-free. I will have to update this review after I get the cavities fixed. That will take two more visits to complete. Dr. Paul is so friendly and gentle, I made an appointment for my wife with him for next week. They also have an office in San Lorenzo where his wife works. Likes: -Hi-tech office -Short wait time -Friendly staff -Friendly and gentle dentist Dislikes: -A long drive from San Jose -I dislike dentist in general (no offense Dr. Paul) read more

I've been going to Creative Smile since I was a child for twice a year cleanings and unfortunately, fillings for cavities (I was not a diligent about brushing my teeth when I was younger). I'm now an adult and still come here for my routine cleanings. I've never understood the fear that people have of dentists and maybe that's because I've always been coming here and haven't had to deal with one that causes a lot of pain. Is there discomfort? Of course there is since someone is still rooting around in your mouth. But no pain during normal cleanings and only some pain with the numbing injection before fillings (it helps that there's always another person assisting Dr. Katelyn who is tapping your shoulder to distract you). read more

The staff here are absolutely fantastic dentists. I recently move back to California from Washington, DC a few days ago. Today, I went in for teeth cleaning and x-rays for 60 minutes. As a result, I am very pleased with the service, and would recommend this place to others. My hygienist who cleaned my teeth was great. I was also impressed with the sparkly modern equipment and cleanliness in this office. Parking is easy to find near this dentistry office. I highly recommend anyone that may be seeking a dentist in the area. read more

As with every young child, I've always hated dental appointments! That has been the case for as long as I can remember, but It wasn't until several years ago when I started coming to Creative Smile Dental when I realized just why people absolutely hate going to the dentist. People hate going to the dentist because of the many traumatic memories they've collected through the years; the mean dentist/technician, the drilling, the novocain injections, the smell, etc, etc, etc. I've been coming to Creative Smile Dental for several years now and I've always felt at ease with all of my dental needs, from the moment I walk through the door to the moment I get up from "the chair" as my dentist tells me, "No cavities, you're good to go!" The practice is very clean, well kept, and tech savvy. The dentists here at this practice is a young and very friendly husband and wife dual. A little too friendly sometimes, but in a good way, not the creepy kind. The dental assistants are gentle and attentive, especially when it comes to learning what makes you gag (dental x-rays for me)! The front desk personnel is extremely friendly and make it a point to make you feel welcomed and taken care of before and after your appointment. They don't seem as readily to offer them to adults, but it doesn't hurt to ask - noise canceling headphones, sun glasses, bite blocks, toys at the end of your appointment, etc. But regardless of age (or maturity level), you'll still get a "surprise" in the end. Mine came in the form of a goodie bag filled with a sample size of Colgate Total toothpaste, Colgate Total dental floss, Colgate 360 toothbrush, and a pen with their contact info imprinted. I don't think I'll ever stop dreading the trip to the dentist, but Creative Smile Dental makes it much more tolerable. I was just here for my semi annual cleaning today...no cavities!!! :) read more

Dr. Susan de mata is one of the best dentist here in dental smile. Go look for her and find out what she can do for you and solve your problem.. read more

Both of my boys got their braces here today at creative smile. They did a great job and they also have a great customer service here . I was recommend by a customer of mine and he said they are really good . Everyone that works here are really nice and very friendly. I would definitely recommend this place . Price is reasonable and you can do a payment plan. They give you a free estimation so give them a call and ask for Angie . She will take care of you like she did with us . I am very happy that I was recommended here . Thank you and see you next month . read more

I am a big scary cat when it comes to dentists ever since I was a little girl but they are so soothing and gentle I travel 50 miles to get this special care I highly recommended every thing they do is painless read more

Best place to get dental work hands down!!! I've been coming here for a little over 5 years and Dr. Paul and Dr. Susan have always taken care of me. With a well equipped knowledgeable and friendly staff why would I go anywhere else. It's a drive but we'll worth it! read more

Creative Smile Dental - Very nice and tidy waiting room! - General Dentistry Near Me - San Lorenzo, California

Worse service. I had an appt for cleaning teeth only. The young dentist about to drill without asking me a question. I had to stop him & told him I am here for cleaning only. Don't go here....run far away. read more

Such an amazing office full of wonderful staff. I've spent most of my life avoiding the dentist, but things changed once I found this place. It's been well over 10 years that I've been going here and it changed my life and my fears of the dentist. I would give it ten stars if allowed. read more

Had some severe mouth pain and as I was scheduling the appointment over the phone the receptionist decided it was better that I show up immediately to get looked at. They were quick to assess and provide me direction, I appreciated them. They'll be my go to dentist! read more

I've been coming here for a year now. I've never had to wait longer than 5 minutes for my appointment, which is a big plus. Also, the ladies at the front desk are really sweet and welcoming. Overall I've had a good experience with them. read more

This dentist has been very accommodating for me. They did my front crown teeth that I'm really satisfied with! The front desk people, Aileen and Norma, is very friendly. Oh and after every appointment you get a goody bag filled with a toothbrush, toothpaste, floss, and mouthwash! read more

I've been coming here since I was three and now I'm thirteen. This place is very welcoming and the staff is very nice. Overall, I'd highly recommend this place. read more

I have been going to this dental clinic for years. They have amazing dentist and very awesome dental staff. I never had any problem before during and after every dental sessions i had with them. Highly recommended:) read more

I hate dentist appointments but when it comes down to going here, kinda enjoy it. The positive vibes the employees give our are just outstanding. Each time I have a problem or something that bothers me in my mouth. I just give them a call and they get me set up right away. The front desk lady, I think her name was like ayleen or something, but she gives such a positive vibe and is always willing to help. GO TO CREATIVE SMILE! read more

Our family of four has been going to Creative Smile Dental for over 10 years now and is very happy with the service. The office is clean, atmosphere is relaxing and the staff is professional. That said, the dentists are awesome!! They are attentive and willing to listen to patients needs. I would strongly recommend this place to everyone. read more

I have to agree with the one star review. Is there an option for no stars? It you know anyone you hate, you should highly recommend them to this place to ruin their teeth.I have been there for the past 2 years, nothing happened because I was there just for regular cleaning. Last year after I gave birth, In August I was doing a regular teeth cleaning and found out there are 2 cavities on each upper side of my mouth. The female philipino dr. ( forgot her name) started my nightmare. The left side cavities are ok with one time visit. The right cavities were a disaster!!! I have been there at least 10 times and refixed the left cavities for 5 times. ( from August to December 2009)... can you believe that??? She doesn't even know what was going on???? I have pain and can't chew food at all.... I had requested a different dr. on the fifth time which was dr. Katlyn. She is the owner and although she is very nice and professional, but noting helps. Besides that, the Philipino female dr. is not professional at all. She was joking around with her staffs and turning to talk non-stop when she was fixing my teeth ( everytime when I was there). The assistant was laughing as well and drop the equipment inside my mouth!!! worst of all, there were kids running around. I felt I was in a flee market. Come on, it only takes 30-45 minutes to service me and I paid for my service!!!!! I don't think I deserve these types of service at all. I finally got my teeth fixed in a different dental office and the dr. told me my teeth was not professionally fix and the gums got infection becuz of that!!!!! I wish I know the philipino dr.'s name and can share with everyone of you. read more