I need to rely on this place more often. Went in after spending an hour at sprint looking for…read moreeither an Micro SIM card or an adapter tray. The sales rep at the phone stand said that he might be able to help me. Apparently they have a cutting device there to make micro sims nano sims. He had the outline of one such simcard in the cutter, shaved it down to fit my phone and gave it to me. PROBLEM SOLVED!!! I thought I overheard his name was Craig. So I thank you for that! It worked like a charm and I am very happy. Best Buy: You didn't get a sale out of me today, but with outstanding service like that, you've guaranteed my patronage for a long time.

Greetings, I have had a few very NEGATIVE memorable customer experiences at Best Buy Framingham…read moreStore #532 that I want to share and hope that my experience will bring about a change so that this store will remain open and will not be part of the alleged store closings that allegedly may occur at the end of 2026 when a new CEO takes over. 1. Negative Experience #1: Upon attempting a return without the box I was basically made to feel badly for this by a person who claimed to be a leader at the store. Because I did not have the box, the purported leader who was unkempt and sloppily dressed in a overworn unkempt stretched out Best Buy shirt, could have provided me with a discounted return or a store credit. This person chose to provide me with an uneducated attitude and shared with me that I could read the return policy that is allegedly purposely hidden from customers on their way exiting the store and posted on a wall. IF you stop to read it, you will get bumped into and run into by people exiting the store. Another employee suggested that I could place what they deemed as my non returnable purchased item in the general free bin at the store and others could use my product. REALLY? Sorry ladies, I am not a philanthropist or a communist. My experience is that employees appear to have NO training, NO service skills, suggest idiotic options, and are allegedly sarcastic in their demeanor when dealing with customers, which has been my experience. Strike 1 2. Negative Experience #2: Upon purchasing items on another shopping occasion at Store # 532, I was asked if I wanted to join Best Buy's loyalty program. I mentioned I thought I was already a part of the loyalty program and the cashier representative mentioned that I wasn't. I thought this strange as I received my receipts by email and was already registered. He mentioned it was a new loyalty CARD that they are giving out. As I started entering my information, the screen prompt asked for personal financial information. I asked the cashier representative "why would a loyalty card sign up prompt me to enter personal financial information?" He replied "We need this info. to sign you up". I then asked the instore representative at Best Buy Store #532. "Wait a minute, are you signing me up for a CREDIT CARD?!" he replied "YES, I thought you knew!" I replied "How would I know, you said this was a loyalty program!" CRICKETS FROM THE REPRESENTATIVE AS HE WAS ALLEDGEDLY BUSTED! I canceled the intake at that time and the representative was caught in his alleged con job. Strike 2 3. Negative Experience #3: It is unfortunate but over the past few years I have noticed a decline in the hiring practices of staff and management at this store. This store used to be a hiring magnet for local college students to work at and now I allege it is a magnet for associates whose mentality is to clock in and clock out, and allegedly provide a negative memorable customer experience to everyone that steps in Store #532. Perhaps too many relatives of current employees have been hired which brings about bad service experiences? Strike 3 With all of these NEGATIVES, and a few more that I will not mention, I will no longer shop at Best Buy Framingham Store #532. I calculated what I have spent at this store from when it first opened and it is in the thousands of dollars. No more. I do not blame the alleged uneducated associates at the store, I blame Best Buy Senior Management and Regional Managers and the CEO for allowing the brand of Best Buy to be eroded by alleged sub par store hiring practices (management and Store reps.) and a lack of ongoing service/sales training for all employees, and lack of Customer Loyalty practices. Further your return policy is so vague and inconsistent from store to store that it erodes customer loyalty. Management that does not promote practices that build the brand through customer loyalty and dedicated, educated, service/sales associates are doomed to ruin their business and become a footnote in business history white papers. BYE BYE BEST BUY!

Went to have glass replacement screen protectors on two new iPhones. Danny was quick and the…read moreinstallation was perfect. We have used ZAGG in Natick before for older phones and will in the future.

I've had a Zagg shield on every iPhone, iPad and iPad mini that I've owned, and I've owned every…read morepretty much every single model that's been released. Zagg has been great at protecting my devices as well as honoring their warranty. Today, after Apple refused to replace the cracked screen on my 10 y/o's iPhone 6+, I stopped by the Zagg kiosk to have the cracked glass shields on my 11 y/o's iPhone 6s+ and my 7+ replaced. I noticed a sign that said they also replaced cracked screens so I asked about the service. The technician explained that if he replaced the screen Apple would not look at the phone. I indicated that was fine since they refused to replace the screen anyways. He said it would take about 20 minutes. We returned after 30 minutes to a fixed screen and a very excited and happy 10 y/o.

Party City is inside Staples!…read more From their site: Located at 881 Worcester Street, Party City at Staples in Natick, Massachusetts provides balloons, birthday party supplies, seasonal decorations, and celebration including: - balloons: mylar, latex, & bundles - seasonal/holiday balloons - Helium balloon inflation is available in-store - kids & adult party supplies -piñatas

They now have a Verizon phone store located inside the store. As well as Party City party supplies…read moreand balloons. There is also Amazon returns. I switched my phone over to Verizon and I'm told I will get a $100 store credit to Staples in about 30 days.

Did a great job repairing the back glass on my iphone! 3hrs. I waited (worked) in the library on…read morethe next block. super convenient.

I have used Gadgetworx on multiple occasions, mostly for iPhone screen repairs but most recently…read morefor replacement of the charging port on a Samsung phone. They have always been good at what they do, with a quick turn-around on the repairs, and fair pricing. They are always my first choice when something fixable goes wrong with a family phone.

Every time I go into this branch, the employees are friendly and helpful. This week I went with my…read morehusband to have a new screen protector put on his cell phone and to diagnose problems with my Kindle. A special shout-out to Yousaf who waited on us this time and was absolutely wonderful. He was patient with our questions and efficient and meticulous with our devices. He could not have been more friendly and helpful. It was a pleasure working with him and both my husband and I greatly appreciated his service.

Samsung support specifically directed me to this location in Natick, MA, which is why this…read moreexperience was so disappointing. I understand service centers have policies, and I wasn't trying to argue or ask for special treatment. When I walked in the store tonight it was empty and I hear a "I'll be right with you" yelled from behind a wall. When the technician walked out and asked what they could do for me I replied with a sad smile and a "I hope you can help" and went on with my story. As I was trying to explain, they interrupted and asked me to remove my phone from its case, and took it without explanation. As soon as they noticed a very small cosmetic scratch on the frame -- unrelated to the software boot issue -- they cut me off mid-sentence and stopped listening. The phone (which is 2 months old) was handed back to me with "it's out of warranty," with no other explanation. I tried to continue the description of the issue, as it was a known software issue with the phone. They insisted that a minor cosmetic scratch voided the warranty. I questioned it and they said they would check with the manager. Went behind a wall for less than 2 minutes and returned and said they wouldn't help, I could try mailing it to Samsung. The manager did not come out to address me personally. This was especially frustrating because Samsung later confirmed the device was still eligible for warranty service for this issue. I can accept a "no," but the lack of basic communication and empathy made an already stressful situation worse.

Corey did a fantastic job installing a motorized mantel mount in my living room. Very professional…read morethroughout the whole job. Very fairly priced and very good craftsmanship. I will be having him install my home theater in my basement. Highly recommend.

Corey was great! Responded quickly and set up the install within a couple of days. He and his…read morepartner (sorry I can't remember his name!) did a really great job, we couldn't recommend them enough!

The Target in Framingham off Route 30 behind Shopper's World is a large format store with a…read moreconvenient location that makes it an easy stop whether we are coming from the highway or already in the area for other errands. We walked into a store that covers the full Target range including clothing, groceries, electronics, household goods, school supplies, and pharmacy, and the breadth of what is available under one roof is the primary reason we make it a regular stop. The store is generally well stocked and the online order pickup and return process works smoothly, which is one of the more reliable features of this location for anyone who shops Target both in person and through the app. The grocery and food section covers enough ground for supplemental shopping even if it is not a full supermarket replacement. Self-checkout availability fluctuates and on busier evenings the only open lanes have sometimes been limited to ten items or fewer with no full service registers staffed, which creates real friction for anyone doing a substantial shop. For a quick trip or an online pickup, it works well. For a full cart of groceries or household restocking, we plan around the checkout limitations or come during off peak hours.

Target is one of the places you go regardless if you have a list of things you need or not. More…read moreoften than not, you're probably walking out with something you just bought (even if you didn't originally plan on getting anything lol). Target in general a classic place to just walk around and browse. It basically has it all - home finds, clothing, toys, groceries, makeup, everyday essentials, the list goes on. I usually go to the Target in Watertown but whenever I'm in the area I'll come here. The two locations are similar: huge, has tons of parking, and items are generally pretty well-stocked.

I spent $4,500.00 on a TV at Paul's TV , a Samsung Smart 60" and it now has a DEFTECTIVE longitude…read moreblue line and I'm receiving zero service in rectifying the the defect from Paul's, Jordan's or even Samsung! I am not stopping until one of the three address this severe loss. I will bash all 3 companies severely until I get results. Do NOT buy a TV, piece of furniture until I get this resolved!!!

Got what I thought was a killer deal at Paul's TV at Jordans. Panasonic 54" TV for under $2k…read more Plus, with their Price Matching guarantee, if a better deal was out there I was covered. Or so I thought. I found the same TV for $100 less at star-visions.com and they offer the same royal treatment option. The Price Protection says (directly copied from their form) - Price Protection - Paul's TV will match any verifiable price up to 30 days of receipt. Items must be the exact model number, factory sealed, from an authorized retailer offering the same Royal Treatment (Free Delivery, Set Up and removal of old TV) and similar payment/financing terms. Check and check. Star Visions matches all that. I called to see how it works and they told me no, they don't honor online prices, only local store prices. The store has to be within 50 miles of a Paul's TV, and has to be a physical store. Should I find that, I'm sure they'd then add their "Royal Treatment is Different" or "their payment/financing terms are different." While overall I do believe Paul's TV is good overall and their sales staff are knowledgeable, Buyer Beware, their price protection guarantee is a sham. Next time, I'd buy my TV from Star Visions...