I can't say enough good things about Pattie and The Pet Nanny team. They walked and cared for my…read moredog Lucy for years while we lived in Fairmount/Brewerytown, and their reliability, professionalism, and genuine love for the dogs always gave me total peace of mind. Lucy isn't just a "quick walk" dog -- she has her quirks and routines -- and the team consistently showed patience, attentiveness, and real affection for her. Whether it was regular weekday walks or coverage when my schedule was unpredictable, I always knew she was in capable, caring hands. I recently moved across town and unfortunately won't be able to rely on them anymore. If you're in the Fairmount/Brewerytown area and looking for trustworthy, experienced, and kind pet care -- this is your team. Grateful for all the years of care. Lucy and I will miss you!

It's been awhile since my initial pre-pandemic review so I wanted to update it to spread the word…read moreon how amazing The Pet Nanny is. We are so grateful that we can rely on them for our 2 previous cats. We have specific feeding instructions for them and I appreciate that everyone follows as requested. Importantly, they also try to engage with the cats (who are usually pretty scared) and treat them with love and care (and leave them treats). They also take pictures so we know they are being cared for. We know our cats don't like it when we're gone but we're glad we can rely on The Pet Nanny. I strongly recommend them their pet services.

Very happy with Happy Tails of Philly. We had to go out of town for a few days and needed to have…read moreour cats taken care of. Jaime did an absolutely terrific job of tending to our cats and texted us every day with how the cats were doing. She really bonded with them also, which was really nice. I would wholeheartedly recommend Happy Tails of Philly for anyone in need of a cat-sitter.

My first experience with happy tails was great! Jaime's sister watched my cat and she was very…read moreattentive and sent me daily updates with photos. The experience was 5 stars. My second experience was not nearly as great. I had a different sitter. She was late to the meet and greet because she mixed up appointments (not terrible, it happens), she didn't send me daily updates, so I got worried and had to ask my brother to reach out to her on two separate occasions which stressed me out. Lastly, she kept my house key for months. I emailed twice to ask for the key back and I didn't get a response to either email. I contacted Jaime and she was very prompt and got it resolved immediately. I love my pet like a family member, which makes me anxious when I have to leave her. If you're a person who doesn't need daily updates while away on vacation, you'd probably be fine with the second sitter. After that experience, I chose to work with a different company.

Amy watched my two cats, Freddy and Hazel, while I was out of town for a week over Labor Day…read moreweekend. She sent photo updates every day and took amazing care of my cats! Reasonably priced for a once a day check-in as well. Couldn't recommend her more!

Amy is incredibly attentive and caring. She cares for our diabetic cat when we are out of town and…read morewe trust her completely. Marvin is very particular when it comes to humans and he loves her, too!

Jenn is the best pet sitter I've ever used! She's been watching my cat when I head out of town for…read morefive or six years now, and is incredibly reliable and responsive. She always texts an update on the first day of pet sitting as a nice reassurance for the paranoid (maybe this describes me) that everything is good. All honesty, I moved out of fishtown for one year and struggled to find another sitter I trust as much as her...so yeah, now I'm back in fishtown and back to Mary Pawpins. Maybe that wasn't the only reason for my return, but it was a big one.

Jennifer is fantastic. For the past 2 years, she has visited & fed my cat while I'm on vacation or…read moreaway for work. She texts to let me know things are ok, leaves a note summarizing her visits, and is just generally a lovely person!

They are an amazing organization. Every step of the process was very easy and the adoption of our…read more2nd away from them is just as fantastic as the first. I highly recommend them.

I left my dogs with Sarah Moureau at forpawsphilly.com in July 2023…read more I had originally signed up for a long weekend - three nights. I was a little dubious given the state of her house and yard, both of which were in a high state of neglect. But I was desperate for that weekend, so I dropped them off on Friday. The weekend turned rainy, so I let Sarah know on Saturday evening that I was returning early and the dogs would not be staying over on Sunday nite. I arrived home on Sunday at 11am and called to pick them up. Sarah informed me that she would be home at 3pm and I could get them then. Later, she asked for 3:15. When I arrived at 3:30 ish, she was just getting home. Obviously, she was not home most of the day Sunday to care for the dogs, which is what she was being paid for. She later sent me a bill for the whole 3 overnights amount, $300. When I called her to dispute this, she claimed that I hadn't given 24 hour notice, which I had. But she also became very argumentative. I told her she could have $300 with a review or $250 without one. She did not respond to this and a couple of weeks later, after not hearing from her, I tried to pay her through her website. The website was not working, so I sent her cash through PayPal. I added a note that I was paying this way because her website wasn't working. I still did not hear back from her so I eventually called PayPal to be sure she had received the money, which she had. A couple of weeks later, I received my AMEX bill and saw that she had already billed AMEX for the full amount. And she took the PayPay money as well. Responsible? NO. Flexible? NO Honest? NO I would never recommend this business nor this caretaker. I would worry about her house falling apart and no one being home with the dogs. And I had to block her from calling or texting me. Buyer beware.

I've been a TopTails client for almost 3 years and I can't say enough good things about them!…read more First, I agree with what everyone is saying about Tanya . She is SO quick to reply and help if your flight is delayed or you have a special request like the one time we had a foster kitten added to our crew who needed meds! This team is top notch! Second, our pets are always excited and happy when we get home, meaning they got excellent care. I have a bit of a moody Jack Russell that has been a tell tale sign if the walkers or pet sitters didn't give enough attention in the past, but she's never been out of wack with TT. She loves their walkers and gets very personalized attention-how do I know? The thorough notes I get for every single visit! TT is worth every penny and we love the love they've shown our 2 dogs and cat and even our house plants some vacations they come by and water them!

I made the mistake of hiring Toptails Petsitting I met on Tanya the owner at the meet and greet. I…read morewould have asked for my money back if I knew my reviews were getting taken down from each site. We have a camera, she didn't do what we asked for the cats. She smoked in the house, left it a pigsty and used our bathroom--her clothes and shoes were in the bathroom when we came home a day early. I reached out since the owner Tanya was our sitter in regards to feeding our two cats Chrissy & Belle. Hire at your own risk! It's no fake REVIEW Miss Grant. The truth hurts. You need to read the article that having all 5 stars makes your business look bad. Sorry, every business isn't perfect and TopTails Petsitting is far from perfection. You're upset because it's TRUE from my notes you didn't feed Chrissy & Belle. You can clearly read my instructions on the photos below. Most people use VPN ( No Fake Browser) replaces your actual IP address to make it look like you've connected to the internet from a different location: the physical location of the VPN server, rather than your real location. There's no way to wiggle your way around the truth. You neglected my cats Chrissy & Belle and other pet owners deserve the truth.

We have used Cat Peeps for over 2 years now for our kitty when we travel. My son was suddenly in…read morethe hospital as well, and they covered the dates with no problem. Shelby, our cat sitter, sends us daily updates and even a few cat pics, which my daughter loves seeing when we are away!

I've had really great experiences with this company and have peace of mind when I am away and they…read moreare taking care of my cat. Their online portal for bookings is very convenient, the owner and pet sitter are very easy to contact and responsive, and they always send photo and video updates of my cat. The prices are also very reasonable. They are everything I was hoping to find in a pet sitting service. I plan to use them for as long as I am in their service area.

This review is based on my online shopping experience and text interactions with the staff. My…read morecat's favorite toy from when he was a kitten had completely fallen apart. I was able to locate that same toy at this shop. The price was very reasonable! The order arrived sooner than expected. A staff member reached out to me to tell me of a delay in the shipping, but the item ended up arriving when expected. My cat is very happy with his replacement toy. I will be ordering from this shop again in the future. A nice touch to the item, was that it let me know who packaged the item, which to me, showed that it was packaged with care.

I went to Queenie's with my daughter's dog who was having some anxiety related to being left alone…read morefor the workday. After chatting with the owner and employees, they helped me find everything we needed to make Louise a happier girl when she needs to be alone for a while. Adina and Patti both walked around the store with Louise and i to try and find the best products for us. The store is adorable, neat and well kept, and prices are great. I'd much rather shop here than at a big box pet store. Highly recommend!!