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    Creek View Dental Group

    3.3 (12 reviews)

    Services - Creek View Dental Group

    Orthodontics

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    North Coast Orthodontics

    North Coast Orthodontics

    4.6(54 reviews)
    4.1 mi

    We could not be happier with North Coast. We are on our 3rd kid receiving orthodontia and wouldn't…read morego anywhere else. Every single person who works there will give you a smile and great attention. Both Doctors are very thorough, thoughtful and extremely good at what they do. We've had expanders, rubberbands, head-gear, braces, Invisalign and retainers between all three of my children. They are experts at all!!!

    Are they Expensive -Yes Is Staff Polite - Yes, but with used…read morecar sales men like sales tactic. A lot of fast paced speech. A lot of smiles. You're gonna feel some pressure to sign the day of consult. You been warned. Keep shopping the 200$ savings isn't a deal breaker to stay. Is Scheduling easy- Not exactly Are they open Friday- No Open weekend -No Is there more than one location- yes. But not open daily.- this is where I'm upset! We are in our first year of treatment. And we have always had to commute 40 minutes or more when we were living on the mountain. The office does get bent out of shape if you are late. We chose NCO in anticipation of their Scott's Valley office opening. 20 mins from home! Great ...Well That took longer than expected. So yeah, I felt misleaded. Then to find out they don't operate the SV location M-F Because they aren't not open on Friday at either location. We have now moved a little farther away and To make an appointment we are looking at weeks for SV openings that work around school and work schedule. Or now w traffic. Deal w 2 hr round trip commute to Capitola. It's great to see the practice growing, but it's apparent they BIT off more than they can CHEW if they can't operate both facilities. My other complaint is I've never met the Orthodontist working on my child. (My Experiance working w interventional doctors for over a decade. They don't come out to talk because they are on the next patient $$$) They never came out to meet/great me. Not Once! After reading some of his reviews and he seems brash- I hope not- Just do your job correctly! So far my kiddo's smile is looking better. So I have extremely mixed feeling about this business.

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    North Coast Orthodontics - Before and after

    Before and after

    North Coast Orthodontics - Before and after

    Before and after

    North Coast Orthodontics - Time flies and things change but our dedication to our patients remains the same.

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    Time flies and things change but our dedication to our patients remains the same.

    Donald P Connolly, DDS

    Donald P Connolly, DDS

    2.4(9 reviews)
    0.0 mi

    Dr Connolly and his team are amazing. Kind, professional, and they make sure needs are met at every…read moreappointment. My Child is doing very well with his braces, due to the education Dr Connolly provides both of us. Absolutely reccomend.

    My daughter set up an appointment on Oct. 22nd for a consultation at their santa cruz office. Being…read morea new client, they called on Oct 8th, needing more information before the appointment. We never received a reminder call the day before and by the time I got home, it was too late to call them, so I called the day of the appointment. All it did was ring. I tried calling the Aptos office and got a busy signal. I tried three different times, calling both offices with no luck. Since the number they called from was the office in santa cruz I took a chance and headed there. What a surprise we got. Dr. Connolly was no longer at that location and hadn't been for a over a month. I called the aptos office and the receptionist asked how she could help me. I didn't even get ten words out before she suddenly cut me off with, "Hold on," and placed me on hold. When I finally got to speak to her again, her responses were extremely rude and short, like she couldn't be bothered. I explained what happened and that I tried calling the number that came up on our caller id. which was from the santa cruz office. She told me no one called me from that number. I tried to tell her that was the only number that came up and she basically called me a liar. She said that the dr hadn't been at the santa cruz location in over a month so it wasn't possible. When I asked why did the number for that location show up, she told me I was mistaken. I let it slide. When I asked why then the person who called didn't tell us that that location was closed, she ignored the question by asking what I wanted. I asked if I could still bring my daughter in as we drove a half an hour to make the appointment. She replied in a snotty tone, "No. You have to reschedule." Ok. When is your next available time? 3 weeks out at 4pm. To get there I would have to leave the house by 1:45 because of rush hour traffic. When I asked if they had a morning time available, I received a heavy sigh before she said 2:45 or 3:30. I told her, I'll call you back, and hung up on her. This is not how you get new clients. I think their staff needs a refresher course in how to be courteous with customers. If you are that unhappy with what you do, maybe you should find something else. Looks like we will be taking our business over the hill instead of dealing with grumpy, rude employees.

    Creek View Dental Group - orthodontists - Updated June 2026

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