These people are Crooks and Liars. They take advantage of you when your vulnerable. I don't know everything about what happens if your in an accident and have your car towed because its no longer driveable. All they wanted to do was take the car and charge us money. My son has AAA towing insurance he called for emergency services after he had a car accident and his car rolled over at 5 am. on Sunday March 20th. Thank God My son didn't get hurt. The 1st towing company came out and could not figure out how to roll the car back over. The Sheriff's called Crescenta Tow. The tow truck driver named Mark came and was able to roll the car back onto its wheels. We told Mark that we had AAA and we wanted the car towed to our home. Mark said that the car is totaled and that he would only take the car to their tow yard and it will cost money to get it out. We had no other choices. Even though we had AAA. Mark said the office will be open at 9 am He said bring in the pink slip and it will cost $133.00 to get the car released or let them scrap it We went to there office at 9 am and were told they don't open until noon. Three hours later the we returned and the guy in the office was rude and very short with us. He said the charges are $180.00 towing and $45.00 storage fee.and would not honor our AAA. I explained the whole story to him and he would only say that I would have to call AAA. They tried everything they could to try to keep the car longer $$$. I called AAA and they said they will refund the costs to us after we submit a claim. So I paid the $225.00. After all this I told AAA I need the car towed to my home, they said they would call it in. There are a whole lot more details about this story that I am leaving out because of the length of it. One minute later Jose with Crescenta tow said he got a call to take the car to my home. Jose is an okay guy. My son rode with him and the car to our home. I knew the car was a total loss, but Pick a Part will pay something for it. These people deal with people when the are vulnerable and try to take advantage of them. It was a bad day and these people made it worse. I read some of the other reviews here on yelp, I believe they have helped a few but believe they rip off many as they can too. read more

They're officially the quickest responders to a call to AAA I've ever worked with.... Less then 5 minutes after I call, and they're already pulling around the corner. My wife had just gotten done telling me I might as well eat some cereal while waiting for the truck, but they came around... Luckily La Crescenta is a small city that's easy to get around... Worked with Noe, who was quick to help get my car door unlocked, and my battery jumped. With the help of some light traffic on the freeway, I ended up only being about 15 minutes late to work! read more

I left my car keys in the car and lock the doors at the OSH parking lot and didn't have any road site services. I was so disappointed and didn't know what to do and then I saw across street was a Cresenta Valey Tow I walk in and asked them for help and the gentleman who I talk to he was a very nice men he came with me to the OSH parking lot and he unlock my car door. I asked him how much I owe! He told me nothing and I was so thankful to that gentleman. Guess what he was the new owner of the company. God bless that men and his company read more

Crescenta Valley Tow - Towing Near Me - La Crescenta, California

Excellent service. Fast and considerate. The owner, Andy, is kind and knolwedgeable when it comes to insurance services.

Based on our previous experiences, drivers are great, courteous and helpful. The dispatcher on the other hand is rude, uncaring and unhelpful. If there was a way to bypass the dispatcher, this would be a 5 star rating. read more

Arthur is a real one, I drive a slammed 244 1984 Volvo and we couldn't get it on the tow because it was so low, we thought of an idea to charge that batter as I'm driving it home and it worked, he's a nice guy and is willing to above and beyond his job requirements to make sure you and your car gets where it needs to go safely. read more

These guys saved my a**. If I'm ever in need again they are my first call, period. I crashed my bike on highway 2, and these guys are only one of two companies willing to come up there. Rene came up and retrieved my fallen steed, and on the way down I feel like I made a friend. Super cool guy; very friendly, very open, very compassionate. By the time I got to the office my "tweaked" ankle from the crash had become much worse--to the point where I couldn't walk on it. The gentleman at the counter, Chris, not only found me a random walker to help me get into the office but laughed with me about looking for the buffet line. He helped me charge my phone, let me sit behind the counter where I could raise my injured ankle, even got me a cold wet cloth for my face when I started having hot flashes. How's that for customer service at a tow yard? When it later came time to get my bike home, Rene not only towed it but single-handedly pushed her up my driveway's incline and maneuvered it to my parking spot behind the apartment. Mind you, it's was a 400lb bike with a bent fork that didn't like turning. And he did it without a complaint. To be treated that well when I was in a bad way meant a lot to me. I highly recommend both of them and the company that has the good sense to employ such quality people. read more

WORST SERVICE ive ever had with this towing company through AAA i am a plus member so i'm covered up to 100 miles. AAA sent driver from this towing yard named Ernesto & he was very rude for no good reason. My husband 1 year old & i were stranded with a popped tire at 11pm on the side of the freeway he came to only tell us he was only able to tow us 7 miles from the area we were or simply off the fwy. I asked why if i have up to 100 miles & had requested the call to be towed home 30 miles from where we were. He was in such a bad mood he argued that was his policy and the only other thing he could do was tow my truck back to the yard & for us to deal with it in the morning once it opened. I asked him to wait so i could confirm what was going on with his towing company & as they better explained that he was instructed to only drive us off the fwy to get us safely out of the fwy so another driver could tow us because he was on some type of probation where he could only drive within his area he left & left us on the side of the fwy. This same yard mentioned they had been in contact with AAA and claimed AAA said they had already sent another driver to tow us home and no one ever showed within 40 mins so i called AAA again & they again sent a driver from here but no one ever showed. I called AAA many times between the hours of 11pm-6am and they kept referring me to this towing yard & at the end of the day my services were being ignored i ended up getting home through my insurance policy towing who was there in 20 mins i ended getting home at 7am. Screw this horrible company ! what a nightmare i hope AAA ends working with them. read more

AAA sent Crescenta Valley Tow after I called. My car wouldn't start in my garage, which was at the end of a very steep driveway on a rainy day, no less! Fortunately, the tow truck driver was Vasken - he was amazing! Because the driveway was too narrow for his truck, he used the winch to literally pull my compact SUV up the steep incline and out of the garage. He was focused and very careful with my car. He was also fun to talk to as we drove my car to the dealership. Great experience. Thank you Vasken!!! read more

Awful service and rude!! 2 grown men Yelling at a woman for telling them the tow truck doesn't meet the clearance height for the garage entrance, so disappointed called to speak to the owner about the unprofessional behavior no call back. read more

I survived a near-death car wreck this past Sunday on Angeles Crest Highway and it was Crescenta Valley Tow to the rescue. While I was airlifted to the Huntington Memorial Hospital, CVT helped my boyfriend (passenger) and his dog off the mountain with my inoperable car in tow. While AAA didn't cover the tow, they assured me my insurance would cover it (which my insurance confirmed is covered) and helped everyone stay calm. CVT was also helpful in helping my boyfriend and I get back in touch with each other after being separated for nearly the whole day (me in the hospital and my bf stuck on the mountain without reception) when both our cell phone batteries were pretty much dead. There are no words for how professional and sincere their service was. A BIG Thank you to both Robert and Andy this past Sunday. read more

Wish I could give them 10 stars. We had an emergency today and called several tow companies in the La Canada/La Crescenta area. They all said it would take 30+ minutes to get to me. When I called Crescenta Valley Tow and told them we were having an emergency, they made me a top priority and said they would be there in 10 minutes. Sure enough there he was hurrying to our rescue! Thank you Crescenta Valley Tow!! read more

It says til 6 but it's 5 a lots of hidden fees the girl upfront very nice and professional but the owner or the company very sneaky hidden fees basically bunch of thieves read more

Needed a very far flat bed tow at a rush hour period and the driver, Angel, was so courteous and professional. Checked in on us several times, asked if we needed anything out of the car verified the tow address. It was uncomfortably hot and he never was less than smiling and happy to help us. I highly recommend this business. read more

Customer service is superb. Driver is courteous. AAA never made a mistake getting their service. A+ service. Stress free and worry free service. read more

Great service. Very responsive. I had my vehicle towed. Didn't understand why. Andy ran it down to me. He was very helpful. Thank you, sir. Samuel V. read more

Hidden fees they won't mention until they arrive. Try to charge me $175 to change a flat tire (had my own spare just no proper tools) and I was 5 min away from their headquarters. Liars this is "highway robery". Keep looking don't rely on these thieves who take advantage of people in distress. Scum bags! read more

Andy and everyone on the team there were all so helpful. They went above and beyond. My fiancé and I got a flat tire and were thinking we'd have to get towed home 110 miles away. Andy helped us find an open tire shop even though it was 6pm and a Saturday. We got towed there and everything was taken care of from there. read more

We got stuck on our way to Angeles Crest. Cresecenta Valley tow for the save! We had no reception at all, so california highway patrol contacted them. We had AAA and the manager, Andy, came to the rescue. He was a very nice person, contrary to what the others said. He asked us if we had AAA, and we did, so we didn't have to pay anything. Our vehicle got stuck off road and they winched our car out carefully. No charge for the great services provided. I don't understand how everybody is calling this place full of thief's. If you get your car impounded from your own dumb mistake, don't hate on the towing company. They just do what they are told to do. If they are so bad, why would the CHP have a contract with them? read more

Steve came to our rescue this Sunday! We popped a tire in the Starbucks parking lot, and after calling AAA, was over within moments! We have a 3 year old daughter, who was very interested in what he was doing, and he gladly showed her how to change the tire! We all had a blast, and we're back to our Sunday in no time! Thank you Steve! Thank you Crescenta Valley Tow! Excellent customer service!!! read more

my motorcycle needed to be towed as i had no headlight and it was dark. the tow truck driver tried to ride my bike onto the flatbed and crashed it over the side of truck . he did not know how to ride a motorcycle he should have never tried to ride because he did not know how to . so much damage to my bike cant even start to write it would not have enough room. they are saying it is not there fault but it is . now i have no bike and going to have to go to court to settle this what a nightmare. do not trust this company the worst tow yard ever . Joe read more

I had a challenging job and thought of Crescenta Valley Towing. From start to finish Andy and his crew were competent, capable, and professional. They did an excellent job for me at a fair price. I would highly recommend them to anyone. Thanks Andy. read more

Thanks for the huge dent on my brand new car! Wow this place is terrible. The manager is a total RACIST. They put a huge dent on my truck and wouldn't take responsibility for it. The lady is so rude and unprofessional, she needs some customer service skills. Avoid this place at all cost, very unprofessional, rude, racist, and will DAMAGE YOUR CAR! I am so disgusted with them. read more

Pleased to say that Crescenta Valley Tow once again has come to my aid. I needed towing assistance in a very timely manner between AAA dispatch and the prompt service of CVT; Steve arrived and we got it done. Helpful, polite, professional, and a very clean truck. Thank you for the service and making a tough situation tolerable. read more

Brand new car was stored there a couple of days. Got it back with $750.00 worth of damage and no one wants to take responsibility for it. WORST TOW COMPANY, WORST SERVICE AND EXPERIENCE!! Read the reviews, I'm not the first and I'm sure I wont be the last. read more

Why does this business have 2 yelp listings? Maybe because the other listing is FULL of manyyy "1 our 5" BAD REVIEWS. This is because these tricksters are thieves. Do not take your car here if you value your time, money or car. They charged me twice to send out a flat bed even though I requested a flat bed BEFORE the 1st time they came out. Because of this, my AAA got cancelled. These thieves shouldn't even be able to sport the AAA logo. read more

These guys are extremely unprofessional. I was treated very rudely and without any respect. They damaged my car and would not take any responsibility for it. Avoid this place. read more

About four weeks ago, I decided to go on a long drive, being weary from the lockdown. But my car had been sitting for two months and the tires looked quite low. So I stopped at here, and Andy very kindly checked all of my tires, adding air where necessary, and confirming the proper pressure. He did all this without charging me a penny and with a very friendly attitude. I also used Crescenta Valley Tow back in October when I had a flat tire, and they arrived within minutes. Again, efficient, friendly and kind. I will always use them! read more

Lock my keys in my car on my lunch. Called the day it would take 30mins been over an hour and still no show. Rude dispatch. If I could take starts away I would. Driver was nice when they finally showed 1hr 20 mins after a 30min call. read more

To anyone that goes here don't bother got into a bad car accident totalled my car went the next day to get my things out of my car they not only bent my tow hook the tried stealing my aftermarket radio only reason y they couldnt was because my shifter was stuck on park good thing i went the next day got all my stuff now they trying to charge me so much money after i told them i dont want the car these ppl have bad service all around wish i could give no stars DO NOT EVER TRUST THEM OR LEAVE YOUR CAR WITH THEM!!! read more

My car was towed by order of GPD to their yard. Went to bail it out and have them tow it to another location - it took them three hours to tow it four miles. read more

Fast service through Auto Club (AAA). Mark was friendly, courteous and very efficient and had me on my way quickly. Thanks!

These guys were AWESOME!!! A couple weeks ago, I was on my way to a VERY important recording session for and VERY, VERY important client and as soon as I got on the 210, my tire blows out!!! Called AAA and these cats showed up immediately! They even brought a flatbed because they didn't want to mess up my car's front with a tow! They made sure I got the tire replaced and that I got to my session on time! Gentleman, all of them! Professional and 110% helpful! Highly recommended!!! read more

My car got a flat tire the other day and AAA sent Crescenta Valley out to fix it. Miguel came on time, swapped in the spare tire in no time flat, and was gave me some good advice on where to go get a new one while we talked. Not sure why there's a bifurcation of 5-star and 1-star reviews here on Yelp, but as for Miguel, he was great. read more

Andy thank you for all your help, assistance and patience with my cousins vehicle! Everyone was so helpful and courteous to me!! I recommend this Tow Company to all in need! R. Nakatani read more

What a terrible place. A friend authorized us to retrieve her car when she could not. We brought in everything they told us we needed, but Andy, the owner, yelled at my husband and accused him of trying to steal her car. He has a disgusting attitude and was clearly just trying to keep the car as long as possible to squeeze all the money he could. A genuinely shameful way to run a business. read more

Thank you so much, Ed and the team at Crescenta Valley Tow. You were prompt, professional, and helpful in getting my flat tire resolved. I appreciate good service, especially in high intensity situations like mine today. read more

These douchebags are money hungry pricks. Don't even think about using their services. Charged an arm and a leg for removing my vehicles after a local fire damaged my cars. The manager tells me that they are contracted by the city, and in their supposed "Contract" could charge up to $150 per hour. If I don't pick up my vehicles in 3 days, then a lien will be placed on them, where they could have the write to potentially own the vehicles. I hope someone shuts these crooks down. read more

If I could give no stars I would I cant believe CHP has a contract with such crooks. They rip you off and take things out of your car, they were rude as well as misleading on the phone. Absolute bullshit read more

My daughter had a terrible accident. Crescenta Valley tow picked it up and kept it safe. When we went to pick up the car, it was locked up and ready for pick up. Then they helped us tow it to our body shop. Thank you. read more