Crew2 made the tear out and installation quick and easy. Cleaned up the area and removed the old carpet. I am very pleased with the service.

Installer did a Fantastic Job. Always on time and cleaned up every day. Made sure everything was perfect.

We had carpet installed in three rooms of our house. The communication from time of purchase, through installation was great including a call from the installers the day after to ensure we were satisfied with the work. The installers were polite and respectful. They did an awesome job on the install, cleanup and removal of old carpet and remnants of new carpet. The rooms were left move in ready. Very satisfied customer! read more

They did a great job with our carpet installation. When Crew2 had to reschedule an appointment they were courteous in explaining why we had to coordinate a new date and time and tried to let me know as early as they could. When we got to the installation the crew were friendly and professional. The installation also looks great and I'm quite happy. read more

Very happy with our service. Arrived early and stayed late until completion. Would highly recommend for carpet install. Professional.

Very satisfied with the Crew2 installation of our laminate flooring. Installer was on time, very professional and did a great job. They sub-contract with Home Depot and I think we got our money's worth. Cleaned up after. Recommend!!! read more

Communication before installation was excellent. Installers were professional, fast, careful and kept all areas very clean.

great job, fast and cleaned up everything which is BIG PLUS!!! GORDON was very maticulous on the install and answered any questions i had. Very knowledgeable of the process. read more

The installers were incredibly polite, efficient, and clean. Exactly what you want from folks in the trades. They did 1200 square in four bedrooms, the living room, and two stairways in under 7 hours. They left us spare carpet in case we needed it, and they were quite careful when moving our furniture from room to room. They also accommodated our requests to do rooms in a particular order to help us have indoor space for our dogs during a summer heat wave. Couldn't be happier. read more

Accommodated my schedule. Arrived on time. Professional installation. Thoroughly cleaned up after the installation.

I have no idea what is going on with this company! I am having the same problem that others are having! We ordered a door in November. We finally had our door completed on May 22nd. Once I saw how doors are put in, I get why the guy cancelled on us three times. There's a lot of snow and it drips while they are working on the door. Working on the door isn't easy. They strip the old one, adjust the frame and hinges, and then fit the door, then put everything back in again. Because the job isn't a piece of cake, they should send someone capable of doing the job. We got this guy who pretty much hated life. (Even after I tipped him!!!) It took him him 8 hrs to get this job done. He came in at 7am and left at 2:30. He left pieces everywhere and took off without telling us that he didn't put our screen door back. After chasing him down, he says that's not part of his job. and that it's another $90. Seeing how much of an attitude this guy had, we just said "ok thanks, we'll put it back ourselves." Anyway, after the new door installation, we didn't pass inspection with our city (u must get a permit from the city to install a door. After that, they come back for an inspection). We made an appointment w crew 2 to come back. They cancelled 2 appointments with us. We finally made an appointment to have them come fix their mistake on May 22nd. The lady scares me by saying "the guy fixing your door called in again..." (wtf?!!!) "...but, we're hiring another contractor to come fix the things that didnt pass inspection." I was like-thank God!! Bc the permit was days from expiring. Anyway, these guys suck. I'm not quite sure why Home Depot is torturing their customers with this company. read more

Crew2 - the nerve of this guy! Ben! You are pretty hilarious! - Flooring Near Me - Minneapolis, Minnesota

The installation of our laminate and vinyl plank floors went smoothly. Juraj and Vaşo did quality work and checked all along the way that things were going as we expected. Home Depot made some errors in the materials that were provided, way too much transition strips, white and also dark walnut quarter round to go on honey oak baseboard, etc. But the guys substituted quarter round in the white areas after I went out and bought some at Menards And did what they could to make things the way we wanted. Our old dog died on the second day they were here, and they were kind and genuinely sympathetic, which we really appreciated. read more

On time. Quality work. Great communication and customer service! Fabulous results. Highly recommend!

Three guys installed a lot of carpet in an amazingly short period of time. Very friendly, courteous, and went beyond what they were required to do to help me. I would definitely recommend them to my friends. read more

Crew2 hires independent contractors to fulfill installations for many departments of Home Depot specifically Apple Valley and Burnsville. They have an emploeyee named Bill Benning. He installed two sliding glass doors ordered for me through Home Depot. I thought I could trust him because Crew2 should be hiring quality people to do installation for Home Depot. I was so wrong in believing that to be true. Please be aware that they continue to allow him to put in doors and windows for Home Depot despite the many complaints about his work. Amongst many things he is known to cut off the nail flanges for the doors, which automatically void the warranty. He removed the jack studs (support studs) to put in the 2 doors that he knew were the wrong size. He said they were just filler studs which is not true. As I did more digging I found out that he has a bad reputation with costumers of Home Depot, and is not licensed through the state but continues to work for Crew2. I was unable to confirm if he even had insurance which I am guessing he does not because he did not file a claim or give me my money back. All I asked from Crew2 was to give me a call back so that I could tell them of my experience with one of there sub contractors. Crew2 could not even give me the common courtesy of a call back. The store manager of the Apple Valley Home Depot does not care either about the customer experiences. Despite the fact that on my first visit he asked me to keep him aware of what was going on he never returned an email, phone call or a third visit to his store to talk to him. In conclusion it is now two months later I have doors that are no longer under warranty and are leaking, caving in and damaged by his attempts to force it in and no one being held accountable or caring about his poor workmanship. I downloaded just a few pictures so you could see how bad they really are. I was hoping that Crew2 cared about their customers, the quality and qualification of the people they hire but it appears they do not. read more

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Crew2 did the carpet installation in my living room and stairs. They gave me a heads up called 20 minutes from arriving. Once they arrived I approved the carpet and they got right to work. The installation took about 3 hours. The crew was friendly and the final result looked great! read more

They did a great job! Explained everything and never stopped working until it was complete. They were very nice and very fast. We use them again! read more

All was handled well and in a timely manner. Trim finishes turned out great and they cleaned up after themselves. Thanks!

They were communicative about their showup time. They showed up exactly when they said they would. They went right straight to work. At one point the gentleman had to show me something on his phone had to do with the project and how he fixed what the computer was trying to make him do to a better design and I appreciated that. They were fast and accurate and very friendly and courteous. I would highly recommend them for that alone but their work is exceptional as well. read more

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Purchase my carpet and pad at Home Depot, and Crew2 was chosen by Home Depot to install our carpet. Well, that was a mistake, and I trusted them to do the job without checking them out. The installer were very friendly, fast, and very clean while they were installing the cart throughout my house. 5 rooms, stairway, and basement. The problem started after installation, and EVERY INCH of my floors makes noise. They have ignored my situation and refuse to be a great company and face the issue. 14 days after the carpet was installed, I was still dealing with this nonsense. Please do not trust this company. They do not stand behind the job they did. Did damage to my floor and refused to contact me. I spoke with different people, and no one returns the calls. Horrible customer service. They do not stand behind the job they did. read more

They were on time. Very professional and confident in the work provided. I would definitely be using them again!

They were professional and on time. Great guys. Did the job quickly and it is beautiful. Would rehire again and again.

You receive the service that you pay and expect. Very respectful people and all the time dedicated to the job.

We ended up getting some flooring installed through Home Depot/Crew2. The process was frustrating as there were multiple times we had things come up that we're going to be an additional cost, that had been an issue from the beginning but hadn't been mentioned until we already ordered the flooring/had the installation scheduled. They did work with us on some of it when we explained our frustration. The crew that actually came was great, quick, and communicative, and the floor looks great. read more

We bought a storm/screen door. Tony called an hour and a half before the scheduled time to ask if he could be there immediately! Showed up and in less than an hour & a half he was gone and we are completely satisfied! Very nice man, we are very happy with a job well done! read more

Great installation and people to work with jennifer.ice@crew2.com and Jorge the installer were great

They arrived promptly on time and explained a few things while they were installing. Once in place, they showed me how the fesutes on my door worked. They also made sure that everything was caulked which I greatly appreciated! They were courteous and kind. My experience was GREAT! read more

Prompt, courteous, fast, hard-working. Couldn't ask for a better crew. The install was perfect. Couldn't be happier.

I purchased window blinds from Home Depot. I paid an additional $100 for installation. A man named Allen came out to hang 7 blinds. Allen was prompt, knowledgeable and did a great job. Best $100 I've spent. Thank you Allen read more

They overcharged me for installing a hot water tank. 3,000.00 said because we needed updated venting. Sure was expensive for a new venting installation. Stay away from Home Depot IN CANTON as they use this co. To install their hot water tanks a real scam in my opinion read more

They called me since I requested through Home Depot, regarding water heater installation. They gave me an expensive quote. Double check the parts' price with Home Depot before you say "Yes". Also, during that phone call, I asked the associate that I wanted a 55 gallon water heater since that heater is listed in Home Depot's website, the guy said he worked with water heaters for 15 years and there is no such thing as 55 gallon electric water heater, it is only 50 gallons. So, he is unaware of the 55 gallon listed at Home Depot Model #XE55T12CS45U0 SKU #1004356720, but decided to accuse me of playing games with him by mentioning a 55 gal heater and hang up on me! His attitude from the first minute was very nasty. I think I'm the loser in this situation? lol I always had my water heaters replaced by Lowe's, they do a great job and use actual experienced Lowe's employees. I only looked at Home Depot since they have a water heater model with good specs. What's the benefit of such a product with awful installers? I might opt to buy the heater and install it via a local installer. read more

I was blown away how quickly and perfectly Alex Flooring had installed carpeting!! They did a very professional job and arrived on time. very satisfied!!! Very good workmanship! read more

Bought carpet at Home Depot and Crew2 installed. They did an excellent job. Were on time, took care with our property, were friendly and installed the carpet perfectly. read more

The carpet crew that came was here during installation. They are always friendly, clean, and do great work.

Nicole did a great job on setting up the install and Austin did A+ on the install. Austin answered all the questions I had and was a true professional. read more

Crew 2 did an excellent job installing our carpeting. The whole process of placing carpet Order with Home Depot, scheduling installation, meeting the time selected punctually, care of our home, friendliness of installers,, and quality of installation read more

I had carpet installed yesterday by Crew2. They notified me with a window of arrival time the day before, and then called me when they were on their way. I was remodeling my basement and we had a delay in scheduling our install. Crew2 worked with us on holding back the installation for like a month. The guys were punctual and friendly. They asked questions before starting to make sure things like doorways would be like we wanted them. Our carpet looks great and as of right now, I have no idea where the seams are. I am happy with the way everything went, from purchasing it to installing it. The carpet seems nice for the money, and feels good and cushy when walked on. I would reccomend and would use them again. read more

The installer arrived on time. Great service, very efficient and very pleasant, he definitely knew what he was doing.

So for one none of them wore masks in my house during the install!! Even though they were suppose to. They came and did the worst job Iv ever had done in my home. There damage tho my paint on my wall near the stairs, damaged to the trim near the floor, and 90% of all tacks were sticking up and my child crawling on the ground kept getting hurt by them. They sent someone out to fix the rack, and not the day after I'm still finding them and cutting my toes and feet on them. I wouldn't recommend them for any install, and also just fyi Home Depot uses them foe their installs too so I'd recommend not having Home Depot instal either they just contract out the jobs. read more

Great work to the team who installed our flooring. Very fast. And looks amazing. I would highly recommend then to anyone!