Ordered my phone online. MarRea brought me my phone right away and I set it up myself. He was there…read morefor any questions I had and logged me in for Internet access. It was a very smooth process transferring everything over. Thank you MarRea and this Verizon location!

Very knowledgeable customer service reps at this location. Very good selection of options for phone…read moreplans, phones, & other electronics. Also they carry phone cases, ear buds, & music devices. Verizon is my carrier & I see the value in my service plan. They take great care of me when I need something or have questions.

Maria and Jose are very friendly and help me get everything I needed done. They were very…read moreprofessional and polite would definitely recommend to anybody looking to get a phone. Great customer service and help me get exactly what I came in for with a great price !!

I drive ask the way from San tan valley to this store to pay my Bill only for the door to be…read morelockedAnd no employees in the store at all and it was two hours before closing

Jeremiah was incredible. From the customer service to the speed of service, he is the man. I had a…read morephone that was basically non-revivable and he was able to fix it in under 10 mins. I have never been this shocked at how quickly someone was able to fix what seemed to me like a major major problem that was going to put me out for days/weeks, in just minutes. Everyone needs to go see UbreakitIfixit for their damaged cell needs. 11/10 stars!!! Jeremiah is the BEST!!!

This location is lazy and is very incompetent. I went to pick up a new phone and they were having…read moreissues with there system. I asked to speak to their district manager and wouldn't give the number. I also asked if the could call another location to see if they had a phone on site and they refused to do that as well. Here I am 4 hours later sitting on the phone for 45 min trying to get a hold of another person to see if another location can get me my phone.

Cole and his team were awesome!!!! We are very grateful for…read moretheir help in replacing our car battery!!!!! Mick

The battery in my key fob died and I came here to have it replaced. I wish I would've gotten the…read moreguys name because he was so nice and helpful! Definitely recommend this location

5-Star Review for Technician Daniel Segura…read more I recently had my iPhone repaired, and I have to give major credit to Daniel Segura for delivering one of the best customer service experiences I've had in a long time. From start to finish, Daniel went above and beyond to make sure my phone wasn't just fixed--but fixed properly, thoroughly, and with genuine care. Right from the moment I checked in, Daniel showed a level of professionalism and confidence that immediately put me at ease. He didn't rush through the process or brush off my concerns like some repair places do. Instead, he took the time to listen to every issue I was having with the phone, asked smart follow-up questions, and did a full, honest assessment before touching any tools. I could tell right away that he really knew what he was doing. Throughout the repair, Daniel explained what was going on in clear, simple terms--no tech jargon, no guessing. He made sure I understood exactly what needed to be fixed and why. When he opened up the phone, he took extra steps most techs never bother with: checking for hidden damage, cleaning internal components, and making sure everything was aligned and sealed the way it should be. It wasn't just a repair; it was genuine craftsmanship. What impressed me even more is that Daniel refused to cut corners. He tested the device multiple times, confirmed that every part was functioning perfectly, and didn't hand it back until he was 100% confident it was working like new. That level of attention to detail speaks volumes. After the repair was done, Daniel helped me choose the absolute perfect accessories to complement my newly fixed iPhone. He didn't try to oversell me on unnecessary stuff--I could tell he recommended items that actually protected and enhanced my phone. Thanks to him, I walked out with a great case, a screen protector, and other accessories that I'm genuinely happy with. It's rare these days to find a technician who combines skill, honesty, professionalism, and exceptional customer service the way Daniel does. He turned what could have been a stressful repair into a smooth, easy, and even enjoyable experience. I left feeling confident, taken care of, and honestly grateful. If you need your device repaired and want it done right, ask for Daniel Segura. He's the reason I'll be coming back and recommending this place to everyone I know.

Communicaton was terrible. Waited over two weeks for glass screen to come in. No one ever answered…read morethe phone when I tried to get a status. When the part finally did come in and I dropped off the phone for repair, I was told it would be same day. Turns out it had to be sent to a different location to be repaired. When it was finished and ready to be sent back to my location for pick up, that store emloyee had left early and was not there to receive it. I was told they would courrier it to my house, but that never happened. I had to call back repeatedly the next day and finally drove out of my way 20 minutes to pick up at the other location. The manager there didn't seem to care about the lack of communication or the inconvenience this caused me. Do Not use Cellaris!

I had a very concerning experience with this Verizon Wireless location that I feel needs immediate…read moreattention. During a visit to a store, an employee inserted a SIM card into my phone, asked for my account PIN to set me up, and then kept the SIM card, telling me I didn't need it. Shortly afterward, I began experiencing serious issues with my phone, including what sounded like eavesdropping or unauthorized access. I had someone check to see if I were imagining things and they too could hear it. I later contacted authorities and was advised that I may have been a victim of SIM swapping and fraud. This is a serious security issue that can expose personal and financial information. I attempted to resolve this directly with the store by calling and leaving a message for management, but never received a response. I also reached out to corporate in which they are working with me. I have since escalated the matter further due to the severity of the situation. What's especially concerning is the apparent lack of awareness among staff about how sensitive SIM cards and account PINs are. Mishandling this information can cause significant harm to customers. As a result of this incident, I now feel forced to replace my phone entirely and take additional steps to secure my personal information. I strongly urge Verizon to investigate this situation thoroughly, improve employee training on security protocols, and ensure customers are protected from potential fraud.

From the moment I walked into the Verizon store, I was immediately greeted by everyone…read more I was assisted by Durrell who was absolutely amazing. He was patient, knowledgeable, and genuinely took the time to help me without making me feel rushed. I came in needing help with my charger, and he made the whole process so easy. He explained my options, made sure I got exactly what I needed. He also answered all my questions about my current plan and made sure I understood everything before I left. Safe to say... I found my store and tech guy! I'll definitely be coming back because of the level of service I received.

I am 80 years old and rely on COX to insure that I have reliable TV, phone and internet service…read more being alone and home most of the time this service fills my day and helps pass the time.. Nick, the store manager has helped me with my bill. looking for ways to save money. he represents COX at the highest professional level and always makes me feel that I am his only customer. He shows me unbelievable patience and takes the time to help me. I would never leave COX. thank you Nick for supporting this old guy. Mike Guintard

Christian was friendly, professional and efficient! Nick was great too! Their assistance was…read moregreatly appreciated and I encourage others to visit this location.