1. Cricket Wireless Authorized Retailer

    1. Cricket Wireless Authorized Retailer

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    Denver, CO

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    Cricket Wireless Authorized Retailer

    5.0 (1 review)
    Closed 12:00 pm - 5:00 PM
    Updated 3 months ago

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    9 months ago

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    People searched for Mobile Phones 632 times last month within 15 miles of this business.

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    Verizon

    Verizon

    2.4(107 reviews)
    3.3 miCherry Creek, Southeast
    $$$$

    Jacob was great! I had taken my phone that wasn't working to the location on Colorado and Evans…read moreand they said I needed to take it to uBreakiFix store and they can fix it or I can pay $100 for refurbished phone. I went to uBreakiFix and they said they can't do anything for it when it's a network error. I then decided to go to a different Verizon store and Jacob told me they could order a refurbished phone at no charge per my insurance that I have been paying. Crazy it just comes down to the individual associate. Thanks, Jacob and Cherry Creek Verizon! Go to this one and not the CO/Evans location.

    ***DO NOT VISIT THIS LOCATION***…read more On 2/13 I spent 1.5 hours here to upgrade two phones. After the staff failed 3x to migrate apps/data/settings to new phone, I asked for the charges to be reversed and my old phones reinstated. Travis the store manager then told me he couldn't help with a refund. He explained all of the fees were non-refundable and neither he nor his employees had to inform customers about non-refundable items. He also said that it wasn't his nor his employees responsibility to make our new phones work. Effectively, he is accountable for nothing. Then his team charged me a restocking fee of $55 for each phone that they couldn't setup. Fortunately, I called Verizon and got all of the fees reversed. Clearly Travis is wrong or flat out lied. I cannot say it more clearly, go somewhere else or call Verizon. The employees here are unhelpful, dishonest, and have no idea what good customer service is.

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    Verizon
    Verizon
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    GameStop

    GameStop

    3.1(50 reviews)
    1.9 miSoutheast
    $$

    Wow! We walk into the store from B&N and are immediately welcomed and asked if there is anything he…read morecan help us with. We replied we were just looking and walked down looking for PS Vita games. We were then greeted by another worker who welcomed us and asked what we were looking for. He led us right to be PS Vita section and showed us the new games and used games. Then asked if there was anything specific we were looking for. He looked it up and when he didn't have any in stock offered to buy and ship it to our home OR we could check out two other stores in the area showing that they had it!! The service here is so outstanding I **HAD** to log on and tell them and everyone. I have no clue why the other reviews are so low. But I did find out the store was recently taken over by new management so I hope that was it because the service here is really good. :)

    I paid extra for a warranty at this store and got SCAMMED for my trouble…read more When I bought my controller, the employee sold me a protection plan by telling me I could bring the controller in and walk out with a brand new one. No mention of a time limit. No mention of any conditions. No mention that "new" actually meant "whatever used controller is sitting in the back." When I finally used it, they took my working-ish controller and handed me a used one in worse condition than what I brought in. The buttons stopped responding almost immediately after I left the store. So I paid extra money for the privilege of downgrading to a broken controller. I came back to swap it out and was told they couldn't do anything for me. They knowingly handed me defective used hardware under a plan that was sold to me as a new-for-old exchange, and then refused to stand behind it. So to recap: I was misled about what the warranty covered, misled about what I'd receive, given a broken product, and then denied any remedy on a plan I paid extra for. That's not a warranty. That's a fee for nothing. Don't buy the protection plan here. Get whatever you're told in writing, or just buy your accessories somewhere with a real return policy.

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    GameStop
    GameStop
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    Funko pops

    T-Mobile

    T-Mobile

    3.5(21 reviews)
    2.0 miSoutheast
    Virtual estimates
    Shipping

    I'm going to leave this review solely based on the positive experience of three members of the team…read morehere at the store and not on the service of the carrier. For the record, I've been with Verizon Business for twenty six years, mainly due to the cellular reception here in Denver and throughout the rural West where I still travel to climb, backpack and enjoy the beauty of our rural country. Verizon's cellular service is tops, but their customer service stinks as well as their plans and pricing. Ok... I went to TMobile for their top of the line plan including Satellite service. Nick the representative handled everything very well. But it was me who was a bit nearsighted as I should have double checked the service at my home, located in the mid City, before venturing to TMobile. The service at TMobile is non existent at my home! Incredulous I say! TMobile touts its coverage in Denver and other cities as the best of the best. Not here! Anyway, I let the porting of my number expire from Verizon and both assistant managers, Simone and Johnny helped me on two visits to return the new IPhone 17 Pro Max and credit my card and closed the account with professionalism and genuine consumer service. It's too bad that TMobile didn't work at my home for I will reluctantly return to Verizon Business and deal with their customer service which falls far short in comparison to TMobile.

    Don't come to this locations. Unprofessional and shitty…read morehere The lady who help us chewing gum while talking to the customer. Act like she doesn't want to work here Not helpful at all. Bad attitude. Ok. I can go with another carrier that way better service and better attitude.

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    T-Mobile
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    Cellairis

    Cellairis

    3.0(45 reviews)
    3.2 miCherry Creek, Southeast
    $$

    I gave up looking for phone cases at the mall because there are other ways to get a wonderful case…read moreand at a fair price. However, upon discovering Cellairis, I have heard from them in the past. It was known for repairing broken and cracked phone screens, but thankfully I paid a visit for a better reason. They had some of the most prettiest and high quality cases that I was thankful to stumble upon. I instantly had warm welcoming service from an associate by the name of Jahmon Gaines and he was incredible! They even sell Fidget Spinners here which made me feel like it was a sign to finally purchase one for my little sister, whom her birthday is on the 3rd of this month. The prices of the phone cases are incredibly affordable. I thought the phone case I picked out was going to be in the 30's-40's range for price, however, it was only $26.00! I loved that a lot. The additional purchase of the Fidget Spinner was only $10.00 extra, which is on average $3 more than the competitor's price. I still enjoyed getting both items and making me visit worthwhile. The only cons is the smell of the phone case. It has that artificial paint smell, (very strong smell) and made me otherwise that I can lessen the smell. It's been a day and it still has that funky smell, otherwise my phone case was worth every penny. I'm still incredibly happy! Thanks Jahmon.

    This place sucks. Went in to get a screen repaired. They did a truly horrible job. The phone had a…read moreconsistent error message and discoloration on the screen when they were through with it. When we went back to fix it, they claimed that was our doing. Lol. What a joke. The employees are horrible to interact with and the service was garbage. Spend the extra $100 and get it done by apple.

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    Cellairis
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    Cricket Wireless Authorized Retailer - mobilephones - Updated September 2026

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