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    Cricket Wireless Authorized Retailer

    5.0 (1 review)
    Open 9:30 am - 7:30 pm

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    10 months ago

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    Best Buy Homewood - GE Front Load Washer & Dryer

    Best Buy Homewood

    2.4(57 reviews)
    7.0 mi
    $$

    On Sunday, May 25, 2025 my husband Carlton and I stopped in the Homewood store for the sole purpose…read moreof purchasing an ink cartridge for a printer. While we were in the store we decided to browse the two aisles of washing machines and dryers. We were not looking to purchase these machines at the time. To paint the picture, Carlton and I moved into our recently built home in 2022. We had not felt the need to immediately purchase a washer and dryer, since we had been accustomed to going to the laundromat for over 15 years. However, we knew that at some point we would eventually purchase a washer and dryer, for convenience. While we were simply looking, to analyze which type of washer we would eventually buy, an employee named CATHERINE A. approached us to see if we needed any assistance. At first we told Catherine we were just looking. Without hesitation, Catherine simply stated she was available to answer any questions we might have. Well, not feeling as though Catherine was merely pushing for a sale, we decided to start asking questions about the features of one set of the GE washers and dryers. Catherine was so knowledgeable, kind, cheerful and patient. She was able to answer every question we had. Catherine did an outstanding job of not only explaining the features of the appliances, but also the benefits of the Memorial Day Sale. My husband and I became very intrigued by the offerings of the store. So much so that we wanted to know what everything would cost. Upon request Catherine took the time to give us a complete mockup, to show us exactly what the purchase of the washer and dryer, necessary accessories, delivery and installation would cost. My husband and I felt it was too good of a deal to pass up. Therefore, Carlton applied for the store credit, and was approved. He wanted to take advantage of the 24 months no interest promotion. What was supposed to be a minor purchase for an ink cartridge turned into a $1700+ appliance purchase. The way Catherine extended Excellent Customer Service to us sealed the deal! We do not have any hint of buyers remorse, because we know Catherine was honest and transparent in her communication with us. I know this to be true, because after I left the Homewood Best Buy I actually researched some of the things Catherine told us. I also saw we purchased the items at a great price compared to other retailers for the exact same washer and dryer. I want Best Buy to know they have an outstanding employee in Catherine A, and she gives excellent customer service! If they were to roll the film footage, of our visit, they would see we were in the Homewood Best Buy from 1:54 pm - 3:02 pm. Most of that time was spent conversing with Catherine A, while we learned about the product and the sale, plus made the purchase. I would also like to add that Best Buy contracted with a very nice reputable delivery service. We had absolutely no issues with their delivery and installation.

    Don't go. Save yourself. They won't price match unless you buy into their membership which is $50…read more The price difference was $30. So i would have paid more to buy it from Best Buy. So I put down my Roku tv remote, the air buds for my daughter and left the tv behind. Spoke to 2 managers they didn't seem to care. I did drive to Sam's Club that night to get my TV and I love it!. Best Buy let $450 walk out the door and didn't seem to care. I was trying to shop in my community. Customer service was horrible. Guy manager sitting at front was rude and lazy. Never got out the seat. I stood to the side to wait for him to finish a conversation with associates and then he summonsed me over like I was his child. I should have left then.

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    Best Buy Homewood - Samsung TV receipt from Sam's Club

    Samsung TV receipt from Sam's Club

    Best Buy Homewood
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    T-Mobile

    T-Mobile

    2.0(1 review)
    1.3 mi

    I was at this location this past Saturday 4/18/26 to get my tablet serviced or to be troubleshot…read morebefore placing a claim on it. The "acting" manager was checking people in to be serviced yet, I sat and watched her take 2 walk ins, wait on them and get them out. I walked over to her after observing her assisting another walk in. There was 3 people who had come in and left after 20 minutes of waiting and not being serviced either. obviously they possibly witnessed the same disrespect I had after waiting so long as well. I had gotten there about 5:10p after being there for 30 minutes and seeing the manager jump the list, to service complete walk ins. I sat a little longer just to be sure. Sure enough another curly head male employee with a pink T-mobile skully walked over to another lady whom had come in after me and 3 other people. He asked what she was in for and walked her right over and began waiting on her after spending 30 minutes with the customer before her. Commission matters and the integrity of the brand is NO MORE. We left after waiting 45-50 minutes of being looked over. I wish Brittany was still there. She's a TOTAL people person. Even the shorter manager that's usually there through the week is also a great manager. I do understand people need time off but please HIRE more COMPETENT help, because that weekend crew which we're ALL NEWBIES seemingly, to keep up the great customer service I've always gotten here a great location to recommend to others, which I will no longer be doing that anymore

    From the owner: Visit the T-Mobile store in Hammond and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1810 W 165th St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

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    T-Mobile
    T-Mobile
    T-Mobile

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    Cricket Wireless Authorized Retailer - mobilephones - Updated June 2026

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