I went in to purchase a laptop for my grandson and the gentleman that helped me was so delightful!…read moreI got premium customer service from this young man his name was Angel H. He helped me with my purchase of $600 and I will be coming back next holiday season.

I purchased a car radio from this location and within a month, it was not working properly and when…read moreI went to get it warrantied they tried fixing it and sent me away, it started acting up before I made it home. When I went back they said that they could not help me. DO NOT GET A RADIO from them, GO TO A CAR PLACE that will actually honor their warranty.

Joe is the owner who takes pride in his business. He is…read morefriendly, knowledgable, trustworth, patient & care about customer concerns/satisfaction You provided grate turn around timing & diagnostic too. Thank you for the many years you have served in the community Blessings to your family & you

I have taken 2 TVs to be fixed here. Great work and service each time. TVs still running today, one…read morewas fixed in like 2019, and the other more recently in 2021 I think.

On Sunday, May 25, 2025 my husband Carlton and I stopped in the Homewood store for the sole purpose…read moreof purchasing an ink cartridge for a printer. While we were in the store we decided to browse the two aisles of washing machines and dryers. We were not looking to purchase these machines at the time. To paint the picture, Carlton and I moved into our recently built home in 2022. We had not felt the need to immediately purchase a washer and dryer, since we had been accustomed to going to the laundromat for over 15 years. However, we knew that at some point we would eventually purchase a washer and dryer, for convenience. While we were simply looking, to analyze which type of washer we would eventually buy, an employee named CATHERINE A. approached us to see if we needed any assistance. At first we told Catherine we were just looking. Without hesitation, Catherine simply stated she was available to answer any questions we might have. Well, not feeling as though Catherine was merely pushing for a sale, we decided to start asking questions about the features of one set of the GE washers and dryers. Catherine was so knowledgeable, kind, cheerful and patient. She was able to answer every question we had. Catherine did an outstanding job of not only explaining the features of the appliances, but also the benefits of the Memorial Day Sale. My husband and I became very intrigued by the offerings of the store. So much so that we wanted to know what everything would cost. Upon request Catherine took the time to give us a complete mockup, to show us exactly what the purchase of the washer and dryer, necessary accessories, delivery and installation would cost. My husband and I felt it was too good of a deal to pass up. Therefore, Carlton applied for the store credit, and was approved. He wanted to take advantage of the 24 months no interest promotion. What was supposed to be a minor purchase for an ink cartridge turned into a $1700+ appliance purchase. The way Catherine extended Excellent Customer Service to us sealed the deal! We do not have any hint of buyers remorse, because we know Catherine was honest and transparent in her communication with us. I know this to be true, because after I left the Homewood Best Buy I actually researched some of the things Catherine told us. I also saw we purchased the items at a great price compared to other retailers for the exact same washer and dryer. I want Best Buy to know they have an outstanding employee in Catherine A, and she gives excellent customer service! If they were to roll the film footage, of our visit, they would see we were in the Homewood Best Buy from 1:54 pm - 3:02 pm. Most of that time was spent conversing with Catherine A, while we learned about the product and the sale, plus made the purchase. I would also like to add that Best Buy contracted with a very nice reputable delivery service. We had absolutely no issues with their delivery and installation.

Don't go. Save yourself. They won't price match unless you buy into their membership which is $50…read more The price difference was $30. So i would have paid more to buy it from Best Buy. So I put down my Roku tv remote, the air buds for my daughter and left the tv behind. Spoke to 2 managers they didn't seem to care. I did drive to Sam's Club that night to get my TV and I love it!. Best Buy let $450 walk out the door and didn't seem to care. I was trying to shop in my community. Customer service was horrible. Guy manager sitting at front was rude and lazy. Never got out the seat. I stood to the side to wait for him to finish a conversation with associates and then he summonsed me over like I was his child. I should have left then.

I was at this location this past Saturday 4/18/26 to get my tablet serviced or to be troubleshot…read morebefore placing a claim on it. The "acting" manager was checking people in to be serviced yet, I sat and watched her take 2 walk ins, wait on them and get them out. I walked over to her after observing her assisting another walk in. There was 3 people who had come in and left after 20 minutes of waiting and not being serviced either. obviously they possibly witnessed the same disrespect I had after waiting so long as well. I had gotten there about 5:10p after being there for 30 minutes and seeing the manager jump the list, to service complete walk ins. I sat a little longer just to be sure. Sure enough another curly head male employee with a pink T-mobile skully walked over to another lady whom had come in after me and 3 other people. He asked what she was in for and walked her right over and began waiting on her after spending 30 minutes with the customer before her. Commission matters and the integrity of the brand is NO MORE. We left after waiting 45-50 minutes of being looked over. I wish Brittany was still there. She's a TOTAL people person. Even the shorter manager that's usually there through the week is also a great manager. I do understand people need time off but please HIRE more COMPETENT help, because that weekend crew which we're ALL NEWBIES seemingly, to keep up the great customer service I've always gotten here a great location to recommend to others, which I will no longer be doing that anymore

From the owner: Visit the T-Mobile store in Hammond and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1810 W 165th St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Absolutely awful service. Went in to buy a couch and some other furniture after moving to Hammond…read more Sat on and purchased a couch in the store along with some other items. When couch was delivered, there was a massive hole behind the right cushion, which allowed filling to be pouring out. When asked about it, the salesperson acted as if we had agreed to buy a couch with a hole in it, even though we certainly had not. Go buy your furniture from anywhere else in town, this place is garbage.

I was seeking to update my 2-channel system for my enjoyment in retirement. My vintage system,…read morepurchased in large part from Simply Stereo at their old location, was working fine but I was looking for something better. After answering question after question and really listening to my responses, Dave set me up with an incredible system. He matched a McIntosh integrated amp with a pair of Dali Epicon speakers and a REL subwoofer. He came out to the house, set-up the entire thing and even corrected errors on my video system. The results were incredible. I could not be happier with the component choices and the musicality of the system. It has a great sound stage. Daves interest, attention and willingness to take the time to explain things are second to none. This is the only place to go when shopping for high-end audio equipment.

Very knowledgeable and helpful staff. I wouldn't go anywhere else: fair prices, equipment for all…read moretypes of listeners.