Super easy process. Had a couple of old computers. Easy to access. Paid $5 to dispose of a monitor…read more The laptop and CPU were free to drop.

So glad to have found this place. They charge a reasonable amount for e-waste versus Pleasanton…read moreWaste.

I recently visited the Best Buy on Lone Tree Way in Antioch to purchase a refrigerator -- a $500+…read moreappliance, so definitely not a small purchase. I went in knowing exactly what I needed and how I planned to pay (using my own credit card, not applying for Best Buy financing). I was approached by an associate in the appliance section, but the interaction felt very transactional from the start. Having worked at Best Buy myself about 6-8 years ago -- in both the computer and gaming departments -- I remember how important it was to greet customers, acknowledge them, and walk them through their purchase. Unfortunately, that level of service was missing here. The associate rang me up, but there was no effort to ask if I had questions, no explanation of warranty options, no product details, and no guidance on protection plans, delivery, or installation. It was simply "ring up the sale" and move on. I didn't even receive a basic "thank you for shopping with us." I had to drive the conversation myself -- asking about delivery timing, installation process, and associated costs. When I got home, I noticed two different numbers on my receipt versus my order confirmation, and it appeared online that installation had been waived, while my paperwork suggested otherwise. Because of the confusion, I had to return to the store to clarify. After speaking with the same associate and another employee, it turned out I was reviewing the wrong document -- installation had in fact been waived. While I'm glad it was resolved, this confusion could have been avoided entirely with clearer communication at checkout. Even when customers come in prepared and ready to buy, customer service still matters. Walking through key details, confirming charges, and showing appreciation for the purchase goes a long way. This experience felt rushed and disengaged, and it honestly came across as the associate not wanting to provide more information than what was printed on the tag. For a major home purchase, I expected a higher level of service.

This store is great if you are trying to trade in your old electronics! They offer a wide selection…read moreof tvs and computers! They offer a wide range of devices to fit any price range and needs for what you get the computer for. Service tends to be quick fast and easy.

Went in to look at TVs and Josiah helped us out. Super knowledgeable & brought TV out to the car…read morefor us. Overall good and easy experience & brought home a LG QNED which is a big upgrade from my Hisense. lol

I hate to even go into best buy because you are usually treated like you , the customer, is…read morebothering them. I avoid it at all cost. Worst customer service people of anywhere, or so I thought. For the first time since best buy opened, I finally had the best experience from the time I walked in, to the time I walked out. The young man that greets you at the door was kind and helpful, the person he sent to help me was knowledgable, I didn't feel rushed, and was treated respectably . When I was checking out, the cashier was very nice and thoughtful too. I don't know if all the complaint's have finally been heard by management, but as of today's experience, I won't 'hate' to goto best buy anymore.

Mark is the best, actually everyone there is amazing. All your electrical and low voltage needs…read moremeet in minutes. They can have items within 24 hrs or can special order if available. Highly recommended business for sure.

Been comming here since I was 17. Staff is always great and its good to shoot the $hit w/ Cathy at…read morethe counter. She keeps everything up beat for those that can relate! I love Graybar but better yet, love them counter days! -MO GSolutionz.com Field Engineer Avaya and Cisco Business Partner

has new staff there you can tell they are learning but they are much more friendlier than the old…read morestaff. the 2 women that work there are super nice , the billing lady is still learning her job you can tell but much more nicer than dealing with the guy they had before.

They call me and harassed me way before my payment is due and then every time I say it's not due…read moreyet miraculously they know the day it is due and say I will call you then I don't need y'all to keep calling me. I did not know it was gonna be all this to rent to own a washer and dryer I'm not satisfied.

They could give me updates on the expected timeline. The only time they contact me is in reply to…read moremy inquiries. I've been very patient, but my patience is beginning to thin. They could give me updates on the expected timeline. The only time they contact me is in reply to my inquiries. I've been very patient, but my patience is beginning to thin.

I was just browsing through some old files on my laptop of my vintage hifi restoration project. I…read morehave been taking small projects to Technopia for literally decades. When I decided it was time to service this old Marantz receiver, I gave Jason a call. He was happy to take the project. His pricing was straightforward and very fair. I got a full recap and he serviced the pots. He doesn't just fix cell phones. When I plugged in the receiver, the sound was soooo sweet! Back to the way it was meant to sound in its glory days. He really did this Marantz justice. His work is solid and he's very communicative. I'm so glad that there's an electronics expert in this area that I can trust. I would never hesitate to bring him another project.

This review is for the printing center!…read more I used the Printing Center to make some business cards, which in reality were cards going to be used for a best friends Celebration of Life token bags. I did the design myself on my phone. They got them done quickly and notified me right away. When I picked them up, I noticed that the printing was offset. There were two employees at the counter, one looked like a manager. I told them what happened, they jumped on it right away and was so friendly about it. It wasn't their fault, more of a computer printer error. Needless to say, they helped me re-upload my images, they insured the quality themselves on their computer, and showed me a sample before printing. They came out beautifully. I left with the new cards and nothing was a hassle. These ladies were the best!! They were so helpful and they maintained a very helpful and positive attitude. I appreciated the great experience they provided me! Thank you so much

The world is hard for so many right now. Finding friendly, supportive, and professional customer…read moreservice is getting even harder. Not at Staples in Concord, tho: Michelle, manager Dayna, and staff make this Staples an oasis of easy in a hard world. I needed flyers for a tenant organization finished - I did what I could on my own, but needed an expert to get my project over the finish line. Michelle was super patient and kind when I told her I was paying for everything myself and generously created an order I could afford. The flyers look awesome, and I left Staples with a huge smile and the knowledge that there are a whole lot of good people still in the world, humans who share their power rather than steal yours. Thank you, Michelle - you are awesome!