I love this little gift shop. Nicky, the owner is as great as they come. She is professional, kind…read moreand very nice. She has items I've never seen before and I always find some cool new product in her store. Her prices are fantastic and I go in every tome I visit Reno.

6/11/26- After doing…read morea lot of research I finally decided to purchase the Ninja AutoBarista Pro.. Purchased my Ninja Auto Barista from Best Buy today. The store had the machine in stock, and I appreciated that an associate brought it out to my car for me. The reason for 4 stars instead of 5 is that there wasn't a display model available to see before purchasing, and the customer service was fairly average. Overall, a smooth transaction and I'm looking forward to using my new Ninja.

So it's not the store, it's the 3rd party delivery contractors. They are a piece of crap and refuse…read moreto drop the fridge off in the house when I paid for delivery and install. They removed my old fridge and leaked water all over my new wood flooring and refused to go thru garage instead leaked water all the way to the front door. They said they needed to take the doors off the new one and removed it out of the box and left. They did not place in the kitchen like stated. The whole reason for placement in the small one story kitchen was because of back problems that I cannot simply lift. These guys called their manager which stated yes they can place in the kitchen and they simply left without doing so. So next time u need delivery and install think twice they don't follow instruction. I give Best Buy customer service delivery contractors a negative -5.

The store was clean and orderly. There were a lot of customers but I was helped right away. David…read morewas courteous and professional. He fixed the problem that I was having with my phone. I always have had good service here. I recommend this store for anyone with cellular needs.

I have had problems with this store start of being a customer here. The first associate I dealt…read morewith for my wife's IPhone was phenomenal and from there it was garbage service and lame excuses. Today I went to get help with a screen protector and was dismissed with we can't help you with that. There customer service was atrocious and nonexistent I have had better service in New Hampshire, Maine, and California. I am ready to switch carriers.

Came in to get my iPhone looked at because of charging issues. Luis took very good care of me and…read moremy device. Overall quality service from this place. I would recommend!

I came in a couple months ago to get an iPhone fixed front and back glass cracked the guy was very…read morenice and so helpful (although he didnt tell me about warranty) and even offered me a discount on second device. Fast forward to today I came In because that same iPhone screen blacked out apparently the warranty on the past service was only a month! So the girl explained to me no warranty I'd have to pay and tried to help me understand but thought they could if done better

I have been going there for years for small things and for car batteries. I have received top notch…read morecustomer service every time I have needed something. The folks there take the time to explain things patiently. I recently had a problem with my trailer and made several trips chasing the problem down. Chris and a couple other folks there took time to troubleshoot and tinker the parking lot in the hot July sun. I am used to great service there, and this was beyond even that.

I had a pretty frustrating experience with Batteries Plus and wouldn't recommend going this route…read morefor a car battery install. Their website wasn't working when I tried to schedule an installation, so I called the store directly. The person I spoke with told me to go ahead and purchase the battery online and said they would install it when I came in the next day. Great. That sounded easy enough. I drove across town expecting a quick install, only to be told once I arrived that they don't install batteries on my vehicle's make and model. That would have been extremely helpful information to share during the phone call before I made the trip and purchased the battery. On top of that, they also wanted to charge an additional $40 just to register the battery after installation, which was never mentioned beforehand and honestly felt excessive. Between the website not working, the incorrect guidance over the phone, the wasted trip across town, and the surprise extra charge, the experience felt pretty disorganized and frustrating. I'd strongly recommend calling somewhere else first if you need a battery installed.

My son brought his SAMSUNG s20 FE to this hole in the Walmart to get it fixed - the guy offers him…read morea big discount for using cash or Zelle (Sketchy but not that unusual) Phone left there Sat - he went back later that day, the guy tells him to come back Monday. Monday he gets the phone back - seems to be working although CLEARLY NOT OEM parts - the bevel around the screen was bigger, but it worked. Two weeks later the screen goes black - so my son goes back to "THE FIX" - same repair tech tells him the screen is cracked (he didn't drop it or damage it) there's no visible crack and he tells him there' "INSECTS THAT INFESTED THE PHONE AND HE SHOULD JUST BUY A NEW ONE" because this one is not fixable. I think he didn;t want to fix it or is incompetent. I took it to HOUSTON WE HAVE A PROBLEM by COSTCO and they fixed it WITH OEM parts for the same price and he backs his work up with a thirty day warranty. I went back to The Fix and the owner was obstinate and said he would not refund anything. Folks AVOID THIS PLACE ALL ALL COSTS - use HOUSTON WE HAVE A PROBLEM instead. This guy is a crook and a thief.

Buyer beware. He quoted me $100 to replace the screen on my iPhone 15 pro. He replaced it and added…read more"labor" to once he rang me up. Needless to say I won't be going back.