Went in last week. Desirae helped my family and I. She was so fast and efficient. Girl was on two…read morephone calls at once trying to get things sorted! Very happy with our experience!

I have family in Tracy and so I'll stop in this store for help when I'm in town, and I don't think…read moreI've ever had a single positive experience. They are not interested in actually providing customer service, they're ONLY interested in signing new customers. Once they have your money and have you locked into a contract they will never help you again. My phone service has barely worked for the last year when I leave my house, it just won't let me make phone calls or use the internet unless I'm at home. I've called multiple times to get help, or to get them to lower my bill because of the bad service, and they refuse. This Tracy store literally doesn't provide any actual customer service, they have told me multiple times that if I want any help that I have to drive to Livermore or Stockton. So then what's the use of having verizon stores in Tracy??? I've been a Verizon customer for 20 years and fully regret the loyalty I've shown this corporation. They've proven to not care about their customers, and the Tracy store is an excellent example of that. The people in this particular store aren't good at their job, and I don't recommend that anyone sign-up to be taken advantage of by this company. Service is bad. Coverage is bad. Price is bad. Ultimately, Verizon has become just another awful company.

They have no regard for the customer's time, nor do they pay any attention to the customers…read more I was sitting here waiting for my turn, but they started working on someone who came after me and told me to wait even longer.

Alejandro at Verizon was was awesome. He fixed all the problems we had with Customer Service and…read morewas so patient and kind anytime you have to buy a phone or do anything please go to Alejandro. He's awesome.

I've had consistently frustrating experiences at this location due to long wait times and poor…read morecustomer service. Compared to other locations, the level of service here has been noticeably lower. I believe there's an opportunity to improve both efficiency and the overall customer experience." They love hanging out in the back I don't get it

The store is NOT the issue. The T-Mobile promotion/14 day trials are a fraud. I tested their 5G…read moreinternet service for 2 days. Its unreliable so I returned everything back. Canceled the account before the 14 day trial window. They've billed me $75 and now they've sent my account to their collections. I've been fighting them for weeks (April 1). It's a scam! Their phone numbers, all of them, end up in the famous Asian country. It's dripping with fraud.

I don't know how this place has only two stars. I have worked with Abdul twice now and the service…read morewas excellent and prices were the lowest in Tracy. The customer service was great and friendly. Highly recommend.

Zero stars. This business is a front. Fraud. Charged 300$ and gave back the product more broken…read morethen it started. Changes the pricing and amount continuously. Fraud. Horrible service.

Affordability rate to fix IPhone 7 plus I repaired my iPhone…read more7 plus home buttom, Back cover and great customer support service

From the owner: Hi Are you looking for a mobile phone repair service that…read morestands out from the rest, look no further, O&R Phone Repair LLC, we pride ourselves on offering exceptional services that go about and beyond your expectations. We are special in Expert technicians, Quality Parts, Quick Turnaround, affordable pricing and excellent services.

Rave for AT&T's Retail Consultant Alfie Huerta. Alfie provided such great customer service, was…read morevery patient, answered all of my questions and helped with the transfer to our new upgraded phones. A great experience! Thank you Alfie!

If you're looking for an AT&T store, i highly suggest finding another branch. I've lived in the…read morearea for 14 years and no joke, every time we come to this branch they never help us. We end up getting our services completed at Best Buy. We came in for new upgrades and as soon as we said upgrades, they immediately said, no. They don't have the phones in stock (fine) but they never mention other options like ordering the phones, or other solutions. I stead they say- go to Best Buy. Customer service is non existent at this branch. So we ended up at Best Buy and sure enough we got what we wanted. Also spoke to their associates who said this branch is notorious for sending their clients to Best Buy. So corporate- are you wondering why your sales doesn't make sense? It's bec they're giving away your business.

Irfaaz did god's work to my iphone 11. I dropped it on a sharp corner and caused it to crack of…read morecourse. I hit up RepairALL for a quote and i didn't hesitate to change out my battery and replace the screen. Turn around time was only 30 mins but i came in 1hr later. Ever since i got it, it feels like a brand new phone. I think b4 u buy a new phone just change the battery as maintenance and the performance will be better unless u want the new features of a 15 with the camera quality etc. I'll definitely be coming back to replace my macbook battery too soon once i have the time

Didn't like their response, after telling them exactly what I was experiencing with my phone. After…read moredoing a phone scan and from issues that I was experiencing, I knew that I needed a new battery. I also needed a new screen since it was cracked. They couldn't give me an estimate and wanted me to bring the phone in so they could "find" other issues.

Julie the new hire has some great customer service skills very friendly and she knows what's she's…read moredoing!

I have had every phone company out there. Boost mobile is by far the worst of the WORST…read more Any SIMPLE basic issue you MAY have will easily turn into hours if not months of trying to figure it out. Not to mention each and EVERY representative you speak to will give you different and inaccurate information. Avoid boost at all costs huge unnecessary headache. I NEVER hated a phone company as much as I hate boost mobile. They are so bad I'm dedicating my only day off to try and figure out a phone issue I've had for a couple of months. Months I paid in advance.

Place felt sketch when I walked in. I took an iPhone in to give to my daughter. Needed the screen…read morefixed and somehow ended up having to buy a new battery and new charger port because he said mine were broken. Ended up paying way more than the initial deal.

Dont buy your screen protector from here for $25 dollars. They crack super easy!! thats their…read morestrategy too have you coming back every 2 weeks for a fragile screen protector. They're super cheap. don't believe what they tell you. They told me their was 2 quality type . i always opt for the better quality supposedly for more money. I was in this cycle for 1 yr till I bought a 3 pack screen protector for $9 dollars on Amazon . 4 months later thing hasn't cracked on me once.... I still have the other 2 packs . I'm sure their good at repairing devices tho