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    Boost Mobile

    3.3 (7 reviews)
    Closed 10:00 am - 7:00 pm

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    Xfinity Store by Comcast

    Xfinity Store by Comcast

    2.5
    (91 reviews)

    Scammers. I went into the Xfinity store to exchange a WiFi extender that's still working but…read moremaking a loud noise and getting dangerously hot. I explained that clearly and asked for a replacement. The first employee with a tablet was completely unhelpful and basically said "nope, we can't do that", then wasted my time taking my info and sending me to someone more useless employee. The second employee had the same useless attitude and confidently told me I "have to buy a new one," we don't exchange them, as if they were sure of the policy. well, I when home and called Xfinity's 800 number, and they said it was no issue at all; they're sending me a replacement. So, this store either doesn't know Xfinity's own policy or they're pushing customers to spend money they don't need to. Either way, the employees' attitude and lack of basic help was ridiculous. Avoid this location if you want accurate information or decent service. They are scammers.

    This review is solely based on my experience with Jay Villena, on of the store managers at this…read morespecific location. After nearly 2 weeks trying to resolve a serious problem with my billing due to Xfinity "accidentally" wiped out all of my history and changed my bill to $70 more than I was supposed to pay. Although some of the regular staff tried to resolve the problem, Jay was the only store manager who actually helped get it resolved. He was professional, listened to my frustrations, and ultimately got the issue resolved. Thank you, Jay!

    Boost Mobile - mobilephones - Updated July 2026

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