Dustin is a very competent computer repair technician. Both…read morenow are working better than ever!

I have received computer repair services at Ready Set Repair multiple times over the last few…read moreyears. The service and experience was always great! Unfortunately, purchasing a refurbished lab top from them was a different experience. After taking my previous laptop in for service and learning it was fried, I decided to purchase a refurbished laptop from them. I figured it was safe since my previous service experiences had been positive and I had never felt like I was being ripped off. After a sleazy sales pitch, I purchased a refurbished Dell laptop for around $600. I have had refurbished computers in the past and have never had an issue with them. This Dell, however, is the worst machine I have ever had. It is, by far, the slowest computer I have ever used and it does not maintain a charge. I have to have it plugged in at all times while I am using it. Might as well be a desktop from the mid 90s. It is an extremely frustrating machine to use. Soon after losing $600 on this pile of junk, I notified Ready Set Repair of its issues via their online portal. I never received a response. I will not be going back to Ready Set Repair for services, sales, or anything else. I do not recommend them and advise anyone seeking their products or services to be wary of untrustworthy sleazy schmoozers. Gross.

My IPhone died today! It would not charge. After work I made my way over to the Tucson Mall to…read moreAll Mobile Matters crossing my fingers. Ariel was superb. He explained all the requirements for checking it which were reasonable. $15 tops if the problem could not be solved. He expertly performed the diagnostics and updated me throughout the process. Very professional. Turned out it needed a new battery. $53! That was a huge relief. In about 30 minutes I was reconnected and will sleep well tonight. Thank you Ariel! Good work.

A good friend of mine always de business here to get screen protectors for his phone. Since I had…read morean OtterBox case I never thought about getting a cover on my phone. But when the iPhone came out with the finge rprint ID I couldn't use the OtterBox anymore and had to get a screen cover; this is the first place that I thought of. Man, what a great investment. The store has moved since I first year do business with them. Presently it's across from Hot Topic in the Tucson mall. Several times when my phone dropped, that screen protector has saved my screen from chips, scratches, and cracks. Once you buy the screen cover, if there's any problems, they replace it for five dollars. Over the last few years, I've replaced the cover six times, which is totally worth it initial investment, compared to replacing the screen on my iPhone pro max. The staff are super cool. I've never had to wait very long to get the new screen protector replaced. So do yourself a favor, and get your screen cover before your keys scratch it. They also replace batteries and screens on iPads, in addition to full service phone repairs. I got my iPad screen replaced and that took an hour. They sale cords and cases too. I'm happy with my dealings here at MobileBytes

I had a very disappointing experience. I brought in my Xbox One controller to have the RB button…read morereplaced and was quoted $250 for the repair!!! They claimed the part and shipping were expensive, which is a complete lie. I could have bought 4 controllers for that price! I ended up ordering the part myself for about $10 on Amazon, received it the next day, and fixed it in 20 minutes. There is no justification for charging that kind of price for such a simple repair. This felt like a complete scam and they have no shame in lieing or taking peoples money. I would not recommend this place to anyone looking for honest or reasonable repair services.

Repaired a phone through insurance. Phone simply needed back glass. Got the phone back and the…read morephone starts to glitch and turned off. We take it back to the store they take it apart and say something sticky is on my mother board? Okay so my phone was working PERFECTLY NO GLITCH NO LAG NO NOTHING, simply needed glass repair. After THEY fix it ,it's going to stop working when it had literally no problem before? All the dumb fucks in the store had to say was I'm sorry make another claim. YOURE KIDDING ME RIGHT? I took the phone to get look at by someone else. The sticky stuff on my mother board IS FUCKING GLUE FROM THESE DUMB FUCKS.

I took my Iphone 11 to GW for a new battery. The battery was replaced but some issues surfaced with…read moremy phone that were not previously there. I returned to the store and the technician (I did not get his name) worked diligently to fix the issues and was successful. He ended up replacing the camera part (pictures were blurry after the battery replacement) without charge. Simutek wanted to charge me $150 to replace the battery and instead I paid $75 at GW. I was surprised when they said that they use Apple parts, but my phone detected non-Apple parts. It is working fine and it is an old phone - so I imagine I'll be replacing it once it completely konks out.

I Cracked both sides of my Android causing the phone to go unresponsive and ruined the screen. I…read morecalled them, they told me the price and the predicted time it would take to complete repairs. Within an hour they had the phone looking like brand new and told me to keep it untouched for 15 more minutes so the liquid protection could harden. Great, quick service. For my Android Galaxy S24 FE it ended up being $350 so not the worst pricing for high quality repairs.

Extremely helpful and professional. Every time I have come here I have gotten help immediately…read more They never brush you but always help if you have any problems with your phone.

This T-Mobile location experience was excellent! I'm a new customer and came for guidance about my…read morenew router and to add a phone account. ELIAS ARIAS went beyond the call of duty. Patient, knowledgeable, careful to explain the various options clearly, always respectful and even tempered. Give this young man a raise!! He's one of your best!

If you are looking to buy or upgrade your phone with AT&T - GO HERE! Check in with MONICA. She…read morewas awesome and provided me with the best service out of THREE AT&T locations in in one week in the Tucson area. Here's why. I've been a customer with AT&T for over 10 years. I had a iPhone 4 3G for three years. It's been a good phone with no problems. But it was slowing down and I was getting a lot of dropped calls and the charger jack built into the phone was wearing out. It was time to replace my phone. DAY ONE: I purchased my new iPhone 5s at the PARK PLACE location. Note - AT&T has "Company Stores" and "Authorized Retailers." It's better to go to the Company Stores - more products and accessories in stock I found out after the fact. The service at the PARK PLACE location was good in terms of getting a new iPhone, purchased it and was able to trade in my iPhone 4 for a $54 credit - take care of your phones as this helped a lot when purchasing a new one. However, they gipped me on the 35% discount I was supposed to get on the accessories with my corporate discount. I didn't notice it until I walked into the ORACLE location. DAY TWO: Next day went back on line and found two locations that had the charger items I wanted so I headed over to the BROADWAY AT&T to make the purchase. No such luck. The Rep tried to convince me that I needed to open a BUSINESS ACCOUNT in order to get the discount. I knew this was BS. I'm not a business I'm one person with a premier corporate account. Their review is separate on Yelp. DAY THREE: I called ORACLE AT&T and spoke with Monica and told her my dilemma getting my discount on accessories. She checked my account and assured me she could help me. I walked in and she greeted me with a smile and a handshake and was able to provide me the two exact items that I wanted, gave me the 35% discount - NO PROBLEM! And on top of that she also gave me a 35% discount on the cord and case that I purchased at the PARK PLACE location. What awesome service! Highly recommend the AT&T ORACLE LOCATION!

I went to the AT&T store at the Tucson Mall and have nothing positive to say about them. It gets…read moretwo stars because my AT&T service overall is pretty good, good reception and I've got a plan that includes HBO Max. I went for a minor feature on the phone that wasn't working. The salesperson tried to talk me into upgrading the phone. I said no, I just wanted helped with one feature on the phone. A older white male walked into the store and asked for help with something on his phone. The salesperson asked the guy if he was an AT&T customer and he said no. The salesperson said he would give me some time to think about the upgrade then assisted the older white male (who was not an AT&T customer). The salesperson then helped the next person to walk in without assisting me, at that point I left.

Great friendly customer service. Very helpful to seniors…read more I needed a new modem for some reason and they gave me a new one to replace the original one. I managed to install it myself.

Well nine months later with the new router. Speed has…read moreimproved to 350 Mbps, measured on my phone app. The buffering has gone away and I keep both tv at half storage capacity. I think this has worked out well. I do not have the Xfinity line up but they just added the peacock app for free. So, a plus

The associate that was at the store was not friendly. No greeting and stared at my daughter and I…read moreas if we had disturbed her time with a male customer. I had to initiate the communication by asking to fix the phone screen. Then she replied " I don't fix that here." Then I had to ask her where. Later the door was closed 45 mins before closing time.

Leslie Latimer at the Verizon store on Oracle was extremely helpful and professional. She took the…read moretime to clearly explain my bill, showed me exactly where my charges were coming from, and walked me through every option available to lower my monthly cost. She genuinely listened to my concerns and made me feel comfortable as a customer -- something I haven't always experienced in past interactions. She helped identify services I was paying for unnecessarily, explained how my insurance could actually work in my favor with my current situation, and made sure I understood every step before making changes. Leslie was knowledgeable, patient, and truly cared about helping me, not just rushing through the interaction. Because of her, I feel much more confident about my account and my plan going forward. I would absolutely recommend working with her.

very nice place, a very nice and beautiful lady, middle aged, early 40s or something was extremely…read morenice and helpful. Love her

The entire staff is amazing! Can always get excellent help in PC, they have several good employees…read morein that department that are knowledgeable and very helpful.

Best Buy would not allow me to use a shopping cart to take a large item out to my car. I'd…read morerecommend ordering from Amazon instead. Most items are delivered overnight directly to your door, which is much more convenient than driving to the store and carrying heavy items yourself.