AMAZING service!! Fixed my battery for cheap and super quick turnaround time. Everyone is super…read morepleasant and helpful. 10/10 recommend!

AVOID AT ALL COSTS. Paid $200+ for a minor phone screen repair and now my $1000+ phone is near…read morecompletely unusable and they won't fix it.

READ THIS WHOLE REVIEW. Wish 0 stars an option. What the hell. AFTER breaking the screen you were…read moresupposed to fix and refused to give a warranty PROBABLY because you knew you messed it up. I am a broke (not just sorta broke, I am so broke I go to the pantry for food) college student, and you scammed me after ACKNOWLEDGING your prices were higher than they should be. No sympathy. No empathy. Just cruel profit-driven intentions. I can no longer afford to fix my phone AGAIN right before break. My phone was moderately alright before you guys touched it. Now, it is obliterated inside and out. Thank you very much. I can't believe that you can look at a college-aged girl, struggling to breathe when the price to fix her only point of contacting her family 1000 miles away, and then say "Yeah, you weren't expecting that price were you." I am appalled. As I sat for three hours, missing two classes with mandatory attendance to get my phone fixed, it took another hour to get the wifi password to not be stranded in the middle of Gainesville. I have worked customer service. I understand it is not easy and there is a lot demanded of you. However, I never lost my integrity in the quality of service I provided. I frequently go and HAVE GONE out of my way, into personal inconvenience, to ensure a patron's exemplary experience. Ubreakifix has failed to do so. Never in my life, have I had a cooperative of adults so abhorrently dysfunction. Put ME in the back, cause I am damn near sure, at least then something might be done correctly at this establishment. I saw the quotes you gave other people around me. You scammed more than one old person. Appalled. Disgusted. I know see your gross business practice as Asurion parent company. You offer "insurance" and then have your services fail. Wow. You have reminded me, that there truly is evil left in this world. Not only have you scammed me, but I can guarantee you also fail to pay your employees a livable wage. Wow. Failing me, AND the people who work for you. I have learned that companies who play dirty, make dirty money. I hope you are happy you got $250 of my $800 a month paycheck (mind you, before rent). Because obviously, I know how to invest in my education, but not in a scam. Unfortunately, this being the first time I have ever been scammed so badly, I used to have hope for humanity. I am an optimist. You, my friends, have made me not only a pessimist, but a nihilistic one at that. I would have rather given a charity the $250 directly since apparently the first expenditure was a waste of money. I hope the big boss Guru Gowrappan knows that USC is only relevant because everyone knows that the only reason your school is considered elite is because you allow rich white people with ACT scores below 20 to be admitted. USC or "University of Spoiled Children". Embarassing. I guess this makes sense why you scam poor people because it is all you guys know. I can only hope that this review on Google helps at least one other poor college student stay away. Thank you for reading this. I'm sure no one actually will, but it is always worth a shot. As they say, shooters shoot.

excellent work, Alexandra took my laptop and repaired it promptly, find out the broken part and…read morerepaired, had a problem when I gave her the wrong password, corrected and Jay returned to me, again great work

Zack is not the guy to bring it to. I made the mistake of bringing my phone back to give them the…read moreopportunity to prove they are legit & I shouldn't have. A few months ago I brought my phone in for a screen replacement just to have my Face ID no longer work. I brought it in again after cracking the screen to have to bring it back because the screen was self dialing. Since they repaired this mistake my phone has shut off on its own & says the battery is not a genuine part. This place proves you can't have quality & value. It's one or the other. If you want cheap with bad repair go here; I'd you want quality then I recommend you pay more & go elsewhere.

I would not recommend anyone to sell their used Ipad at The Cell Xchange. I own a Ipad Pro 12.9 5th…read moreGen(M1 chip) in excellent condition without even a single mark on the device and the Cell Xchange guy offered me $300. You can easily sell the above mentioned device for over $600 anywhere online. They just offered me half of that, I mean that's not even close. SERIOUSLY WOULD NOT RECOMMEND!!

Compared to other phone repair shops I called, Orange was very friendly and knowledgeable in…read morehelping to diagnose my iPhone's issue. Conor asked me to bring the phone in so he could assess the situation more thoroughly. He said there would be no charge to examine the phone. His diagnosis of my phone was similar to that of AppleCare I had previously contacted. And there was no fee. I recommend trying them out if you want an honest evaluation of your phone or iPad.

I met Connor there he's a great person. I was approached respectfully and he gave me great advice…read morefrom which of the devices they had for sale and I love their prices! I'm in college and working through to save money and this store gave me a phone and case for literally 3x the price cheaper! I'm loving my new phone and cant wait to come here again! I know Christ is blessing Connor he may not see it but I see how great he's doing and I just met him today and pray for him that continues to make customers smile and help them as much as he did to me! Thank you Connor!!

I am so impressed with the customer service guy here named Mike, words simply cannot express my…read moregratitude nor my laughter at the unsolicited flattery I received. In my area of Hawthorne, FL there is ONLY AT&T broadband wifi available. We have bourne this burden of low speed, constantly out and inconsistent, over priced internet for over at least 15 years. BUT NO LONGER!! Instead of paying the ridiculous price of $60+ a month for something that only allows us to barely use one TV and you cannot connect a phone to while you're watching TV because the internet speed is so low, (it will lag and nothing works) (not to mention we're only allowed a certain amount of usage or they charge is for the overage)... We now have UNLIMITED truly high speed access that we can hook several devices up to at once with NO LAGGING! We also never have to worry about our internet going out because it's being sent via the closest 5G tower (not very far from us at all!) and we may even decide to swap out phones over to T-mobile as well, not only because they have equal or MORE coverage now than we have had, but that we have access to TONS of hotspots, we get a really good discount since we're over 55 (Which was the flattery part when he was naming off the phone plans and I said oh! That's us! We're both 55+. To which he replied, "You can't be. You don't look any older than 45-46 at the most!". Which was nice of him to say, but I'm not buying it lol) 2 phones at 5G, both unlimited usage and it's less than what we've been paying for years! It's only $90. The best news? We can trade our phones in for brand new iPhone 14s for no cost to us. Amazing! I highly recommend you check them out! (Pssst...ask for Mike. He's a knowledgeable guy and so very nice)

Just joined T-Mobile moving from a long relationship w AT&T. Brought 2 new phones to bring on line…read more Mikey could not have been more considerate. Walked us through a fairly difficult process. I thought I was tech savvy but this was unfamiliar territory. Mikey was not rushed but he moved quickly to get the job done. Will highly recommend this particular store to friends. In hindsight I wish we had bought the phones and moved all the coverage through Mikey.

Shane was excellent with setting up a new phone plan for me. Very knowledgeable and understanding.read more

These guys are great , know their stuff , & pleasant. Easy to find , park , & the store very cleanread more

Was paying for 500GB/s internet and was getting anywhere between 60 and 150GB constantly. I have…read moretop of the line modem and router, but of course they said I needed to upgrade. I did upgrade... to AT&T fiber. I'm now paying for 500GB/s with AT&T and getting upwards of 600GB/s (upload AND download). Also, my bill is cheaper.

Cox Sux. This is the worst internet service provider in Gainesville Florida. They are a MONOPOLY…read moreand I'm ready to get away from them. No one answers questions because no one knows anything at the store. One big NOPE.