Best Buy - 6455 S Decatur Las Vegas, NV…read moreApril 2026 Great customer service. Clean store. Fantastic layout - roomy, easy to navigate (and I'm short, so that's rare!). It's clean. I loved it, honestly. It's the best Best Buy I've been in, in years. Kudos!

I went to this location to schedule a key fob installation, but they only had the Viper Remote…read moreStart available. The Viper is one of their more expensive fobs in the store. My son had just completed Basic Military Training, and he only had a few days before reporting to his duty station to get this work done. The Autotech Department or Geek Squad told us that the install would be worth it. After the installation, we drove the car home and parked it. The next morning, it wouldn't start. We called the Autotech department and were advised to bring the car back. The technician rewired some things and advised us that we were good to go. My son had to get on the road to head to his duty station the next day. My husband and I followed him there just in case there were any issues with his car. My son's car has stalled numerous times since the Viper installation. He took his car to a mechanic at a garage to have it checked out and was advised that there was nothing wrong with his car, that it was, in fact, the Viper. The mechanic advised him to remove the Viper from his car. My son called the nearest Best Buy to have this part removed and get his money back, but was told they could not give him a refund; they would remove the Viper. It cost him tow fees and days off from work to handle this issue. Sadly, anyone is treated like this, especially someone serving their country! They talked my son into an expensive fob, which they spoke very highly of, that causes issues. You should be able to speak with a professional and get what you want instead of being upcharged for things you don't need! A national store chain? Why was he treated like that? I hope management reads this post and provides a better outcome for this issue. My son isn't asking for anything more than what he paid for. I feel he should, at least, get his money back! Maybe you should reconsider who you have working on installations like this!

The tech monkey after raising canes in Farrel Street. Steve is the owner, Alexis is the young…read morehappy Mex chap. Love this place and dudes. It started with a "Casino rig" build. Long story yet a hilarious one for the brother n law. Boy, it was a tight budget. Some used parts on our end 1060 and 1700x yet the rest used parts bin on theirs. It didn't run warzone at all but that is OK! Casino rig met its match. Too weak. It socks two sock, sock it up butter cup! Lol 2nd build as I went all out for what I afforded in cash again and the 7800xt just dropped in spring 2023. Give or take. They came out with the blue prints, parts and put it together. Ddr5 non qvl rams in but was unstable. They swapped out to another set different sku. Same problem, they swapped again to non qvl g skill set but worked flawlessly with 7600x am5. All this free of charge. In the end. Techmonkey build they honor their build warranty. Positive light and learning for me. Ok warzone obviously on 1080p which I bought the monitor used from them it was like a space ship! 240 plus fps smooth. from like 43fps and crash on casino 1st build rig. I made my wife a computer with a friend based the things I learned from their 2nd build and I still stop by frequently with the rescued husky/shepherd Kyloren and zephyrus the husky. My build well, started with asus b350f motherboard and the 3700x wasn't jiving even with asus bios. I changed out to msi tomohawk b450 and now rams won't work. I bought rams on qvl per msi. No big. Works now! Oh the pc gamer banter is strong and good that I have a thick skin. We all learn now. My wife's computer is capped at 60fps and screen tearing on Destiny 2 so I bought the display port cable. 3070 asus. Try again maybe Friday. If the cable doesn't work. Asus going on permanent time out and my hellhound 7800xt. I feel like Rocky yo! Remember, I am self-taught. Techmonkey I love this place. On a pinch they always have something that I need. The dogs cries for tech monkey.

I went in to get a couple of things assembled for my gaming PC which was a CPU, motherboard and…read moreDDR5 ram sticks. I went in literally 15min before they closed (sorry) and they were still ready to take me in. They looked at it and suggested a couple of parts that I needed which was an AIO cooler, power supply, and a couple of fans. They didn't rip me off, gave me the minimum of what I needed. I also purchased a beautiful case from them. After all was done, they installed game launchers, benchmark testing, SSD testing, installed windows 10, ran diagnostics to make sure everything was working properly and efficiently. These guys are the real deal. Very knowledgeable and will recommend everyone to these guys.

Mr Patrick is supaaaa! Nice! He's polite, respectful, and…read morehumble! He needs a damn raise! Thank you Mr Patrick for everything.

This is a tough review to write because until yesterday, I trusted Gadgetmates--especially…read moreJonas--completely. I've recommended them, defended them, and even did so in-store less than 24 hours before this went sideways. Then it fell apart. I dropped off my laptop at 2:30 p.m. for what I was told was a simple job: remove a RAID controller, copy data, and install a second SSD. I was promised it was "easy," that data transfer was the only real step, and that I'd have it back by 2 p.m. the next day. I was signed up for text updates--none came. At 5:45 p.m. that same day, I called to check in. I was told the transfer was "60-70% done." Two other people heard that call. The next day was a string of delays, missed calls, and vague updates. By 4:30 p.m.--well past the promised deadline--I finally learned the truth: no data had been transferred, no work had been done, and the laptop hadn't even been turned on. (Alienware logs don't lie.) Then came the real problem: Jonas. Instead of owning the failure, he pivoted to condescension and denial--telling me I "don't understand RAID," insisting no one promised a next-day turnaround, claiming my SSD was defective (it isn't), and denying statements multiple people heard firsthand. In short, the story changed, the facts didn't, and I was treated like the problem. Meanwhile, I can't get anyone to tell me my data was safe; I was panicking as any normal person would. I have backups, scattered across several drives and will take days to recover to 90% of what was on the laptop. I got the laptop back around 5 p.m., untouched until 3:30 that afternoon--hours after I was told work was already mostly complete. How do I know this? Because every powerup, every keystroke is logged by the laptop's security system. See shots below: One can see exactly when it was plugged in. Mistakes happen. I can deal with delays and mistakes. We're all human. What I don't tolerate is being misled, talked down to, and effectively called a liar when there's clear evidence otherwise, indicating precisely who did what and when. Curious isn't it, how some business project their own failings onto others, rather than just honestly owning the problem and making it right? That's how I manage my clients, anyway. Explain the failure, offer a solution, make it right, and everybody stays friendly. I'd never consider insulting a client; it cost a lot to gain them, and it's easily 30X more costly to lose one. Clients share experiences. Here, and elsewhere. And people trust those shares of personal experiences. shared on review sites. As I'll do on every review site I can find after the insults tossed at me. What a shame; my most trusted go-to gone means now finding their replacement.

Wonderful customer service. Returned a headset with a warranty. Waited about 10 minutes for them to…read morefind the product as it was the last one InStock. They also let us know it was on clearence and no longer being made, they are making a 2026 version hopefully this one lasts longer. Bf is a truck driver and depends on this headset for work.

I am a 79 year old senior citizen. I purchased a product from one of Best Buys third party…read moremerchants. The wrong portable air conditioner was delivered to my house. I contacted Best Buy and the merchant numerous times regarding the exchange of this item. Both parties gave me the option of returning this item to a local Las Vegas store. Neither would send me a return label. I got my neighbor and niece to package the air conditioner and place it in my car. Today at 8:04pm I arrived curbside at the Best Buy Store located in Lake Mead and Rainbow, went inside the store and requested assistance in getting the air conditioner into the store for a return and refund. After several attempts the clerk had difficulty processing the return. However, she was able to print a copy of the invoice from their computer. After several unsuccessful attempts she went and talked to her manager, Anthony. Anthony also had a problem processing my return because allegedly Best Buy's third party customer refused to allow him to return the item. Anthony then questioned me regarding the purchase. I let him see documents from my emails relating to this purchase. Additionally, I drugged that he review conversations online between me and various of his employees. Anthony located and read to me in front of several people the conversation disclosing Best Buy's customer service representative advising me that the fastest way for me to get the return processed was to bring it into the store. Of course, again I am a 79, year old recently widowed female. I've had two complete knee replacements and most of my shopping is done online accordingly. Anthony did not care, he advised me to take the air conditioner back home, reach out to Best Buy's third party merchant to obtain a return label. I repeatedly advised this man that I had talked to all parties involved and followed their advice by returning this item to a local store. I requested to speak to someone above Anthony and was told by him that there was no one above him. I therefore assume Anthony owns the local store. I left the air conditioner with Anthony, I have the invoice they printed from the store's computer and my next step is the BBB, thereafter the local Ombudsman for elder abuse and fraudulent advertising of items sold by them. I was advised via email when this item was shipped, approaching its arrival and the statement confirming its delivery to my home. This is an experience I would have never expected to receive from Best Buy. Amazon has numerous third party sellers and supports their customers with all returns. Anthony has my portable air conditioner, I have the invoice and BEST BUY HAS REFUSED TO ACCEPT THIS RETURN AND HAS NOT REFUNDED MY CARD.

Got all my TVs hanging on the walls also all the electric fire places and bathroom mirrors. Great…read moreand very clean job I'm really happy about it. Also fast it didn't take much time at all. He also added light fixtures to my bathroom ceiling.

BOOMiN service!!! Alfonso is great! Always punctual &…read moreextremely knowledgable... Only one I trust with any of my electric, entertainment, & lighting needs. Best in town!!!

I don't have a fancy truck, but I do use it to haul our travel trailer. We recently upgraded to a…read moretrailer that is a bit heavier (but still within the truck's limits) and things felt a little "loose" when pulling it. The guys (Gary???) at The Truck Shop were very knowledge about my options (they DO have pretty impressive trucks, but are also knowledgeable about towing) . They did not try to upsell me at all. I even asked about other options. They asked about my needs, what I was experiencing, etc. and then recommended the simplest option - even though I was obviously open to spending more money. Great experience and I'll go back to them as needed.

Not helpful at all and too expensive. If you're not in their "club" you're just an outsider and…read morethat's how they make you feel. No parking as well.

Awsome Place I get all my Audio /Video Equiptment hereread more

From the owner: We have a fully stocked warehouse right here in Las Vegas! We manufacture most of what we sell,…read morebut we also distribute for a few other manufactures like Onkyo, Sherwood, SunBrite Outdoor TVs, Luxul, 2GIG, Atlas Sound, MTX, Winegard Antennas, Channel Master, Platinum Tools, Kwikset, Current Audio, Panamax, Aska, iRoom, Sanus, Chief, Arrow, B.E.S, Evolve Lighting, and a few more. We specialize in wholesale Audio/Video Electronics, accessories, and Tools We offer TV Mounts, Bulk Wire/Cable, Connectors, Adapters, Tools, Wall Plates, HDMI cables, IR/RF distribution, Audio/Video Receivers, Switches, Speakers, 70V Audio Systems, Equipment Racks, Security and Surveillance Equipment, Signal Distribution, Satellite and Antennas, and Power Protection. Sell ONLY to Industry Trade; you can apply to become an authorized purchaser or reseller of our equipment at www.skywalker.com.

Not the nicest Target in town, but gets the job done if you live in the area or are nearby. Don't…read moreforget to use the Target app to find coupons and deals before checking out!

Today was an awesome day. Shoutout to ANiSSA who went and beyond to helped us without any…read morehesitation. She was so patient , professional. She ACTUALLY helped us with a smile. Nowadays it's to hard to meet an employee who likes to help a customer. She was never rude, she checked at the back to make sure they have what we're looking for. This location is lucky to have awesome employees like her. Even my kids said she's very nice. She even made sure to call her sup Christian to make sure the price on the app will be known at the front when we check out. Again today was a good day. Thanks ANISSA

Did great work fixing my Pioneer receiver and direct-drive turntable. These folks know vintage.read more

Literally the only people I trust my equipment to. So honest, smart and passionate about what they…read moredo.

Got me in the day of, gave me a quote over the phone, not the run around like other shops. Highly…read morerecommended! They get it DONE !

They installed a sub woofer in my car wheel , and did a great job with it. They are quick at the…read moreservice and installed everything perfectly and even tune the audio for me. The offer complementary pick up and drop off service which was great for me to work in between.