Fair price and cool accessories its kinda hidden so be ready to look for the entranceread more

Came in with my phone screen completely shattered. The glass was smashed and the screen itself had…read morethose awful colorful lines. I was able to get it fixed in about 30 minutes at a VERY reasonable price. Highly recommend!

There is nothing "Smart Tech Ready" about this place. I went in with my tablet and laptop in which…read morethe screens had slight cracking. As soon as I walked in the employees made smart remarks to eachother appearing as if they were laughing at me. I tried to excuse it and greeted them nicely. The worker didn't say much as he took my devices to the back only to come back out 30 minutes later with more damage than was already done. As I brought it to his attention he dismissed my concern by making me pay, threatening to call the cops if I did not. Never again. Save your money, and electronics.

Walked in here dude looks at me takes my phone from my pockets immediately starts repairing it. The…read morething is I did not come in for a phone repair I came into buy a case. I don't understand why he didn't even ask me what I wanted. Now I have a phone that doesn't function

Personally I love Verizon but this store is horrible and a bad representation of Verizon. The…read moresales rep charged me for items we did not discuss and stated "I had to buy a charger and phone case in order to purchase a phone. Clearly lying to get commission and taking advantage of customers. Verizon did make everything right and I'm still a happy Verizon customer but RUN I mean RUN from this store and their shady way of doing business.

This place sucks so bad. Customer service rep (forgot his name) tall skinny white guy with the…read moreweird slick back. Yeah, super condescending and rude. Talked down on me the whole time and didn't even let me speak. He didn't even offer to help me or ask me specifically what was going on. Honestly frustrating and felt uncomfortable. I will not be going to this Verizon location again.

Amazing service! My…read morehusband and I went to Geo Wireless because my iphone 12 pro max was on the fritz could not turn on at all. At first I thought it was a issue with the firm ware. When we went into the store it was clean and organized. A man by the name of Eric helped us. My husband explained the issue and Eric took my phone examined it and he figured out what the problem was. It was the POWER BUTTON that was messed up. Eric fixed it on the spot free of charge. He recommended me getting a new phone which I bought from there at a great price. Highly recommended! Thank you so much for saving my phone Eric

Really nice ppl! Honestly I drove 30 mins just to get a phone and they had reasonably priced phones…read morewith no sim restrictions! This is a place I would totally recommend for someone who needs a phone

John provided great customer service. Samsung phone was freezing, he did alot of troubleshooting to…read moreget it working. Later figured it was the motherboard. Brought him my spare iphone, got it up and running and I'm back in business. Shopped at his lovely wife's boutique and copped a nice anklet with bells. Highly recommend.

I went to this store to get some help transferring data from my iPhone 12 Pro Max to the Samsung…read moreGalaxy Fold 7 because the rep at the AT&T store had no clue what to do and wasted about 45 minutes of my time (in addition to screwing up the setup information on the Galaxy Fold 7). Jan (the owner) was extremely kind and patient and went out of his way to help me transfer the data; he even showed me how I could do it myself at home without any cords (wirelessly)! And on top of this, he wouldn't take any money for his services despite me being in his store for almost an hour! I was totally floored and touched by Jan's kindness! What a surprising pleasure it was to encounter such a kind, considerate and genuine human being! I salute Jan for his decency and kindness. If I ever need any cellphone repair, you know where I will be going! And I will definitely recommend him to family and friends. If I could give ten stars, I would readily do so. Thank you Jan for your help and wishing you much success with your business

Had my iPhone 6S screen replaced today. I called ahead to see what the price was, quoted me…read moreinstantly and the price was great! 45 minutes later my phone is back and 100% functional. They also offer a 30 day warranty which is nice.

They didn't fix my phone either, but I appreciated their customer service…read more I was referred over to them from that AT&T store because I had dropped my iPhone ); Being a post-grad student on a budget I was happy to hear their policy that if they couldn't fix the phone, I wouldn't be obligated to pay the $25 "open phone" fee. After I left the phone with Mario for a bit, he was able to half-fix it (he managed to turn it on and diagnose the digitizer broken), and offered to charge only $10 for his time spent. Mario also did a good job describing what happened, what to do next, and how he wouldn't scam me by charging for a new phone part when I may need another, etc. etc. He recommended to buy another phone. I thought this was exceptional and professional customer service. His manager, Matt, was also very understanding and helpful. All in all, I would recommend going to them. Definitely one of those hole-in-the wall businesses that need to be appreciated in the spotlight.

Not the best place…read more My phone back screen was cracked so I came here to get it replaced. It was about $200 to get the screen changed. I got it changed and came back a few days later because I dropped it. I didn't even drop it that hard and the screen still managed to crack. I had to pay again to get it replaced. When I received the phone back, they cracked my camera lens.... I confronted them and they said they didn't do that. Thankfully I took pictures prior to the service and I showed him that it wasn't cracked when I dropped it off. They eventually replaced it for free but didn't even own up to their mistake and got petty. Few months past and the screen cracked even worse. I know I shouldn't be dropping my phone but it happens. At the same time, I shouldn't have to be paying so much money for bad quality. I wouldn't come here again...

Went in with a Ipad that was not charging and the girl assisted me asap and later found out it was…read morethe cable. Very helpful

Their website says they are open until 8:00 pm. I got there at 7:50, 10 minutes before they closed…read morebut their door was locked and the "customer service" agent just looked up and shrugged his shoulders. He wouldn't even give me the curtesy of coming to the door. Do better T-Mobile. So if you ever need to get assistance with your T-Mobile device, don't go to this one. There is another store at Century Plaza, 5 min away...

This store is small but mighty! I dealt with many hours of frustration dealing with the Antioch…read morestore and the customer service at 611 after my line was accidentally suspended by T-Mobile. The staff at the Century Plaza store were incompetent and unprofessional. Aliza at Atlantic Plaza fixed my issue in less than 5 minutes. She's extremely knowledgeable and professional. She explained every step of the process. After a day and a half with my phone on SOS I am finally back connected! This store gets 5 stars for customer service and for being actual experts!

$170 dollars in fees after a promise of no additional cost, and a rude, deceptive employee…read more Zach, who helped me oozed condescension. He was so rude, my 22-year-old son stopped shopping and came to act as a buffer. I got home to 4 emails saying a $10 protection plan had been ordered for my device. I didn't ask for one. He had also added two phone lines for my single iPad. When I went back to get it fixed, he was just as awful. I actually was concerned for my safety when the only other employee went in the back room. I had great service here a couple years ago. I hope the guy who helped me recently is a holiday hire. Creepy and rude is not a good combination for customer service.

I don't normally review anything other than restaurants. But I am making an exception to say that…read moreNailah at this store provided the most amazing and the best ever experience in upgrading my phone. Not sure why all the negative reviews really. She was patient, and lowered my overall costs and I ended up additional hardware (ahem. iPad with data connectivity.) she was flawless with everything, including adding my screen guard, synching, really everything.

Great guy does really good work. Fair pricing. And did i mention great guy. He fixed my one of a…read morekind stereo amp. Cant buy what this one does without breaking the bank. Saved me from heartbreak.

This place is never open! Came here several times during "open" business hours. Closed. No one…read morethere. Called, no answer.