Mark at Mckinney pools is hands down the most professional and efficient worker. We recently…read morepurchased a home with a pool we knew nothing about. After some talking we decided to upgrade our system. He is knowledgeable and friendly. He worked with us every step of the way and communicated what he was doing. I cannot express enough thanks to him and his company. WE will be customers for life. I highly recommend him for your pool needs and repairs. He truly is passionate about his work. Honest and a fair man. 5 plus stars. Thank you Mark for all your hard work and personal touches you added on our finished product. We will tell everyone about McKinney pools!

Great to work with and responded quickly. Very fair and straight forward in the work they do, and…read morego above and beyond to be helpful. Recommend to anyone!

It seems responsive professionals that want to do the work reasonably,transparently and timely, are…read morealmost impossible to find . That's why I stuck with a nationally known pool company for too long . No longer. Vito answers and returns calls promptly, with productive discussion. His service team shows up in a timely manner, diagnosing and repairing the issues. In my case it was a hot tub furnace issue from last year and a brand new problem yesterday, of a failed filter housing. In just 24 hours from my call...completed repair. In addition, there were a couple of other hidden issues waiting to raise their heads. Allen brought these to my attention and I could see they were legit. I highly recommend Vitos Pool Service. Tell him Guy H sent you

I found Vito's Pool Service when I needed troubleshooting on my Hayward pool equipment (he's an…read moreHayward Authorized Service Provider). Vito himself came by on short notice and provided a very thorough and knowledgeable assessment of my pool equipment, at a reasonable price. He also diagnosed and corrected some current problems, and identified some potential problems and solutions. He certainly went above and beyond what I expected for this visit and is probably the most professional pool repair guy I have run across in my 15 years of pool ownership. I will certainly be using him again soon to get my pool mechanically ready for Spring!

I had an amazing experience with Mr. Pool leak repair in Mckinny. Christian the dispatcher is who i…read moretalked to. He was very helpful and he was very easy to understand. When scheduling my appointment for my pool leak he was timely and efficient. Service was top notch.

Mr. Pool Leak Repair are the best! I had leakage from my pool for months and didn't know from…read morewhere. I called Mr. Pool Leak an with the help of Davids expertise not only did they fix my pool. Now I'm ready for summer!

Tanner helped me put in the schedule for leak detection sooner than others, while everyone was busy…read moredue to the freeze. My pool was loosing over an inch of water everyday, which made the pump unable to run properly as water level was too low. Since freezing temperature continued, my pool became icy as well. Outdoor faucets got frozen so I was adding water by running a garden hose from the bathroom sink (while freezing cold outside air was coming in to my house), just to avoid getting the pump damaged from complete stop of its operation. I was desperate. So Tanner's advice over text messages even before scheduling the service really helped me relieved, as he was so responsive and answered to my questions!! He fixed the cracked return pipe in the ground for us and finally, I can sleep well without any worries. I highly recommend Leak-Tech.

Tech was very professional and courteous also very informative. Tanner diagnosed my issue in a…read moreshort amount of time. Honestly first service I felt comfortable with his diagnosis, 30 or pool owner . Rates were perfect, honest company. Highly recommend their service.

Started out great, then switched cleaners and went downhill. Call never returned or they showed up…read moreunexpectedly. Asked my tech for a small repair, he Vc told me it would take weeks. I bought the part and had it installed w /in an hour. They showed up the next day unannounced. If u have cameras, the 2 nd pool guy did the minimum work. Never knew cleaning a pool was sooooo difficult . Their person who runs the place is cool. No quality in their work. Messages never returned

after many failed attempts to have my pool issues fixed a friend recommended A and C pools...oh my…read morewhat a pleasure to have David work these issues methodically and effectively one by one. He fixed things and shared details of what he found and what he was doing. He had everything working perfectly within no time. I was so happy I found this company and especially David that I had automation for pool (phone app mgmt) added and he had that in no time. I can't tell you how great it feels to have a knowledgeable person with great manners and excellent communications skills to work with. the cost of getting this done is priceless for me but their pricing was most cost effective than others. the key for me is the skill, knowledge and communication they have shown. I am indebted to my friend who got me connected with A and C pools.

Carson responded to my inquiry quickly to resolve a couple of recent issues with my pool. The first…read moreissue was regarding the booster pump. He identified the issue quickly and then informed me of options. What impressed me most was when he told me "If this was my equipment and my money, this is what I would do." He was very reasonably priced, professional and punctual.

Swim Clean has been taking care of our pool for over three years. Carson has done everything for…read moreus...cleaning and maintenance, replumbed, and replaced out pump and filter. It finally came time to have the pool replastered, and Carson and his crew did a beautiful job! Carson went above and beyond to make sure we were happy with the results. He is very reasonably priced and fair. He is honest, and just an all-around good guy!

After calling around to multiple pool companies and a plumber with no luck getting my clogged…read moreskimmer line fixed, I reached out to Robert. He was incredibly helpful - took the time to walk me through exactly how to fix it myself. Thanks to his guidance, I was able to clear the blockage and get the line flowing again. Knowledgeable, generous with his time, and genuinely wanted to help. Highly recommend!

I've never owned a pool before, and when we moved into this house the pool was abysmal. I threw out…read moresome quotes and Robert responded, offering to come over and check it out. He knew instantly something was wrong as soon as he opened the door to the backyard. Long story short, he is nothing short of a wizard when it comes to pools. Super knowledgeable, eager to teach, and most importantly, gets the job done perfectly. His prices are more than reasonable and highly competitive. 11 out of 10 - A rating rarely given (if you've read my other reviews). Don't bother looking for other businesses and just go with Robert.

I will never see the name Texas Native Aquatics and not relive the trauma they have caused. Let me…read moretell you about it. The previous owners of our home did not care for the pool, so after many years of trying to find the right person for the job, we thought Ryan would be our savior; boy, were we wrong. Things started off great! My husband found him on YELP with a high 4-star rating back in December 2024. Ryan was eager and appeared excited to bring our pool back to life. Ryan and Team started working on our pool February 2025. I mean, this guy is over communicating at this point. Keeping us updated on when they were coming out to the house and what materials were being purchased & so forth. We were indeed pleased. Our first biggest mistake, we paid him in full in April 2025. Ryan immediately stopped accepting our calls and stopped replying to text messages. We were out of $12,000! Thank the Lord we paid with a CC, so we took it up with our bank, but it wasn't easy. In June 2025, we were told by our bank that Ryan submitted pictures of a completed pool---claiming it was OUR pool. As a result, the ruling was ruled in Ryan's favor, not ours. We were in complete shock; utter devastation. FULL TRANSPARANCY POST NEXT: The stress was unimaginable. I stopped eating, my hair began to fall out, and I was so filled with anxiety, I could barely work. Texas Native Aquatics put such a severe strain on our lives, but my hurt turned into anger, AND WE FOUGHT BACK. We were not going to accept this! We took even more photos and gathered even more text messages to prove our case. It took hours upon hours to put the evidence together, but the hard work paid off. The claim was reopened and TODAY, the bank ruled in our favor. Today is September 16, 2025, and our pool is still unusable. It's been drained for 7 months---which can lead to more serious issues. We've declined hosting family events, friend get-togethers and birthday parties for our nephews all due to our pool condition and the pain/suffering Ryan Williams has caused. Feel free to visit his google and yelp page---as you can see, we are not the first to write about being taken advantage of. And as of recently, his ratings have declined. I am truly fearful for this guy because if he continues this type of practice, then he might end up working for the wrong client and he will be out a lot more than he is now. Lucky for him, he got a nice couple I ABSOLUTELY DO NOT RECOMMEND RYAN WILLIAMS AND TEXAS NATIVE ACQUATICS.

This is my saga in dealing with the most impossible contractor I've ever worked with…read more This started around 7/17-18/2025. It all started well. Ryan came by to give me an estimate on a pool demolition. (He refused to address fixing the pool). He made me a great deal, and offered me a discount on some of the new equipment that the pool never got installed (about 20% of retail, better than nothing). He also told me he'd get it done in a week, if he could start right away, and I'd need to pay him half now to start. I should have heeded the bad reviews here. They are spot on. He showed up the next day and the day after that. and then didn't hear back until sometime on the following Sunday. I text him about the haphazard schedule and this was supposed to take a week what is going on? I'll be there later. He shows up with his wife and kid and they do some puttering around the yard, some work is done. The asks were spread out over the weeks but between week 2 and 5 these were some of the excuses. He needs more money. Another $1000 to order dirt. His dirt guy "let him down". We were out there, ha you didn't even know we were there (paraphrasing). We can tell nothing has changed except once when someone came by to take some equipment. I was never notified when they were going to be on site. Dirt finally shows up. They dump it in the middle of my driveway blocking everything (I have a 2x3 car driveway, there was room). It should have been put in a container as now our front lawn is covered in bits concrete that are in the dirt. We told them to move it as it is blocking my car. I had to shovel it out of the way myself so I could get to a doctor's appt a few days later. When the rest of the dirt was delivered as he called me to tell me it was coming today. (called me for the first time to inform me of something). When I came back, they had take the fence and gate off the front of my house. My wife explicitly told him that the gate must be closed when they leave everyday. He told her he had a skidsteer that can fit (It's a pretty big gate. Then he took it down anyway. It is still not back up. August 7th: They fill in the hole finally. It looks too high, I take a picture and send it to him. He replies "I'm coming by" He's told by my wife that there can't be a step here. We ask repeatedly that it seems too high, we don't want anything higher than this slab that they didn't demolish. Please bring it down, there can't be a step, my dog had back surgery in January and he can't go up and down steps. It is non-negotiable. I even recall telling him no steps or nothing more than the current drop from the house to the existing patio deck. It should also be graded. Instead, they drilled into the house to make it flush with the house. We told him several times Today August 23: He warns me for the first time in a while that concrete will be there. And they were and on time. They started to fill the form, and I noticed the went right to the top of the form where we told them we did NOT want to, creating about an 8inch step to the slab they did not demolish. I text him, "it's too high" there can't be a step. I told him to come and fix it after they just poured it. Eventually he gets here and he's already lying about what my wife told him versus what I told him. Then he accused me and my wife of not being together (don't know why that was top of mind for him). He then calls me at some point, I was away from my phone. He accused me of ignoring his communications in the voicemail. I was confused, I thought he was here. Nope, he left. Then he texted me this crazy plan to try to fix it that just didn't fix it (We'll bring that other pad up the 8inches and then use dirt to fill in the gaps...) and that he had already left instead of talking to me about it directly. He was trying to sell me on regrading my whole backyard on regrade and level. He hasn't even finished the first job competently or on-time. I've told him to tear it out. It is what I would have told him to his face if he didn't run. He said, you have to wait for it to cure. Which is hogwash, he was trying to convince me that "I'll learn to like it". Let the guys finish. All the while they're outside dying and pebbling this concrete. I had to go out there and tell them to stop and get it out. They didn't, they just hung around and it was the first time they heard that I didn't want this. Good thing my Spanish is sufficient. I'm going to give him until Monday to tear it all out and repair the damage he did to my home. Also refund me the cost of the concrete he didn't end up using. TL:DR: Do not hire this company. Do not hire Ryan Williams. You're better off doing it yourself than paying this guy to not do it. 1 week time estimate turned into 6 weeks of it not being finished and done to his own standards. He made changes, I would complain he'd blame my wife. No thank you.