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    Crimson Pool Service

    2.3 (3 reviews)
    Open 9:00 am - 4:00 pm

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    Services - Crimson Pool Service

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    3 More Services

    Pool maintenance

    Pool skimming

    Pool winterization

    Crimson Pool Service Photos

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    GP&A Pool Services - Our Business Card

    GP&A Pool Services

    (30 reviews)

    I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

    We hired GP&A after speaking with several pool companies and chose them specifically based on their…read morereviews praising quick response times and communication. Unfortunately, that was not our experience. We did the "Green-to-Clean ($800)". It took SIX weeks. We had to repeatedly follow up because they would go ~2 weeks without showing up or communicating. When we asked, we were told there was an emergency situation, we tried to be understanding, but there was no proactive communication on their end. We decided weekly service ($250/month). After the initial clean, we signed up for weekly maintenance. Within 24-48 hours of each visit, chlorine levels would drop back to 0 ppm. GP&A's explanation was that our pool system was outdated and needed to be replaced. However, we had two separate pool inspections done when we purchased the home, plus 3-4 other pool companies assess the equipment, none of them flagged the system (installed in 2017) as a problem requiring replacement. Upsell attempts: GP&A quoted us a full system replacement (under $6,000) and then a filter replacement (~$2,200) before they said they could continue service. We decided to move on to another provider. End of service: We asked if they could continue maintaining the pool through the end of the month. Their last visit was six days before the final day of the month (image attached). The pool was visibly green and in poor condition by end of month (again they serviced it 6 days ago and it is this green; not adding enough chlorine). When we brought this up, they responded that the condition was "consistent with the unresolved filtration issue for which repairs were recommended", essentially placing responsibility on us for not purchasing their repair package. We were looking for a long-term, trustworthy pool service company. What we experienced was poor communication, inconsistent results, and recommendations that no other company has supported. I cannot recommend GP&A based on our experience.

    Cerulean Pool Services

    Cerulean Pool Services

    (45 reviews)

    Lake Highlands

    Cerulean Pool Services is fantastic. The owner, managers, and staff are all super nice and…read moreprofessional. The staff is trained and they all do a great job. Something that sets Cerulean apart is that they are honest and truly look out for their customers. When it comes to maintaining the equipment they remind us so we don't forget. Also, and really important to me, they truly work in our best interest with repairs and replacements of the pool equipment. They've saved us a bunch of money in helping us get all the useful life out of the equipment. Their communication is also excellent. We have two dogs. I asked that they text before they come so I can ensure the dogs are inside. They always text 30 minutes prior to arrival. Additionally, when holidays are coming up, they adjust their schedule to ensure all their clients get serviced. Sam always sends a message to let us know they'll come on a different day due to the holiday. I cannot say enough about the level of service Josh, Sam and the whole team provide. We are so grateful for Cerulean Pools! Thank you Josh, Sam and team. Y'all get all the stars!!

    Josh is the owner of Cerulean and as a former pool manager, he has cheap products, subpar…read moreprofessionalism, and overpriced services. There are always repairs that go unanswered however they continuously send techs who are unable to complete their job bc the repair still hasn't been done. This is a MANAGEMENT problem! not a tech problem but he money farms his costumers despite the lack of service actually being conducted.

    Pool Scouts of McKinney and Greater Dallas

    Pool Scouts of McKinney and Greater Dallas

    (20 reviews)

    These guys are FANTASTIC. I pay $49 a week plus chemicals as needed. I cant buy the chemicals…read morethat cheap. The service is incredible - I trust them and my pool is absolutely crystal clear all the time. Much better than me messing with it. I could not be happier. They also installed a VFD pump that has been a tremendous savings on energy and noise. VERY reasonable.

    Tried out Pool Scouts of McKinney based on their "free first cleaning" offer. It sounded…read moregreat--until they showed up, barely cleaned the pool, and then charged me anyway. I reached out to let them know how poor the service was and reminded them of the free visit they advertised. They apologized, promised to come back, do a proper job, and comp the second visit. They did return and did a slightly better job, but then charged me $60 for chemicals--more than the cost of the cleaning itself. For context, they barely charged for chemicals on the first visit, when the pool was in worse condition. To make things worse, they tried to upsell me a pool robot and offered to "program" it for me... even though it's a plug-and-play Aiper device that doesn't require any programming. It felt like a sales tactic to take advantage of someone unfamiliar with pool tech. After I canceled service, they still sent someone out for a third visit without my approval. Overall, a really frustrating and unprofessional experience. I would not recommend them--they were misleading and untrustworthy. For what they charged for one (supposedly free) visit and one paid visit, you could get a month of service from most other reputable pool companies

    Crimson Pool Service - poolcleaners - Updated June 2026

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