I have been a FAHW customer for 6 years and only placed a few small claims. In January my built in…read morerefrigerator stopped working and I placed a claim since I have always added this to my coverage. They assigned Premier Services, Inc whose 1st appointment window was over a week away. The vendor was horrible from the beginning. That review will come separate but the manner in which FAHW listened to this was on deaf ears. The 1st repair they said was a thermometer. Which we waited two weeks for and that held a temp for 24hours. Two more appointments and six weeks later FAHW decided a replacement was needed. After losing two batches of food and not having a refrigerator for 2 months FAHW then deducted all the parts Premier Services, Inc allegedly purchased against my claim. I left messages via phone and the chat for supervisor to call me back. Their response was the case is closed. They selected the incompetent vendor and will not stand behind it.That is not a trusted warranty providor. Buyer Beware.

My wife and I moved into a home on the first of the month. We've had 7 plumbers, paid $500 in…read moreservice fees, and 2 of 4 problems have been resolved, but one of those fixes led to another problem. We made our first claim for a leaking washing machine drain on the 3rd. It's now the 23rd and that first claim has still not been resolved. At first they denied it, we fought it and they sent out another plumber days later for a second opinion. from his report they authorized him to cut out the sheetrock to look at it. So then, days later, that's what he did. Basically, yep it's leaking, I'll send in my report. Now we have 3 holes in our wall and still have a leaky drain dripping water into our wall. We're still waiting to hear if they will actually authorize the fix. On the 10th we reported low water pressure in the kitchen faucet. Again the process: pay $95, wait 3 days, they write a report, wait another 3 days, they okay the work, wait another 3 days, and then hope it gets fixed. When they backflushed the faucet, it created a leak in the valve but didn't fix the water pressure. Again the process: pay $95, wait 3 days, they write a report, wait another 3 days, they okay the work, wait another 3 days, and then hope it gets fixed. They finally came out and replaced the faucet. But in the process of replacing it, they discovered the valve that had been leaking would not shut off the water to the faucet and they recommended it be replaced. He put it in his report to the company. But that's not good enough. They want us to start the process over and pay another $95. I even called and went up the food chain and they all stuck to the script. "The contract you signed..." At this point, I think it would have been cheaper to hire a plumber and have it done in one day, than to keep paying the service fee. I'm glad the sellers paid for this "warranty" and not us.

The diagnostic fee was very fair, their response time was fantastic, and communication throughout…read morethe entire process was excellent. The repair cost was a little higher than I had initially hoped, but once the technician arrived and explained everything, it made complete sense. He explained that, as an authorized Samsung repair company, they have to pay licensing fees to Samsung and continuously stay up to date on Samsung's ever-changing technology and repair procedures. That level of specialized training is something many other repair companies don't invest in. In fact, before finding them, I contacted several appliance repair companies, and every one of them told me they worked on every brand except Samsung. That alone speaks volumes about the expertise this company offers. Not only did they repair my Samsung refrigerator's ice maker, but they also fixed my Samsung dryer, which had stopped drying properly. The technician went above and beyond by explaining everything in detail, answering all of my questions, and making sure I understood the repairs. Everyone I dealt with was friendly, knowledgeable, and professional from start to finish. I'm incredibly grateful to have both my refrigerator and dryer working again. I highly recommend this company and will absolutely use them again in the future.

Appliance Worx was assigned to us from our home warranty co. FIRST AMERICAN WARRANTY…read more Peter was sensational. Replaced our "craft" ice maker, showed us how to turn it on & off and explained the trouble we were having and set clear expectations moving forward. ABSOLUTELY SENSATIONAL. FIRST AMERICAN WARRANTY....NOT SO MUCH. initially they assigned us another appliance repair company (their name escapes me at this time) and when I did just 20 min of research found out on the BETTER BUSINESS BUREAUs website that they were "COMPLETELY ROTTEN". Those were the exact words they used in describing that company. I had to DEMAND to speak with a manager before FAW assigned me someone else. Peter from Appliance Worx arrived, listened to us, diagnosed the problem and amazingly had the replacement "CRAFT ICE MAKER" on his truck. Replaced it.....and the whole visit took maybe 40 min. Moral of the story/review.....Appliance Worx is great. Dont let your home warranty ppl give you "crappy" service ppl.

Quick to come out They have great communication on time pleasant knowledgable…read more Thx Don

We just had South Placer come out on behalf of our Home Warranty to troubleshoot a less than four…read moreyear-old AC unit. Brendan O'hara came out and was really great to work with. He was easy to talk to, super informative, and was relaying a lot of the troubleshooting information to me so I thought that was really helpful so I could understand the things he was checking along the way. Although our issue may require a new evaporator coil or repair which will be determined at tomorrow's appointment I am confident that South Placer will be able to resolve our issues and hopefully in a timely manner. I have experience with about five or six different HVAC companies over the last couple decades and South Placer is definitely a solid representation of a great company to work with. Thanks Brendan! 7/6/26 - Well I have to give an update to my review posted 20 days ago. I wasn't so pleased to learn that South Placer was suggesting to replace a bunch of things including our evaporative coil and refrigerant amongst other things and our out of pocket costs were nearly $5,000. So we had the guy who installed the system come out to diagnose after reviewing South Placer absurd diagnosis and recommendation to our home warranty. Turns out it was bad blower motor which was far less than what South Placer wanted to replace. As of today, we are up and running like before. The only reason why I called the home warranty was because I thought it was a simple bad capacitor. Turns out I should have just called the guy who installed the system to diagnose the problem. I thought I was getting an accurate and honest diagnosis from South Placer. It's unfortunate I have to update this review.

Two years later, I wanted to come back and update my original review…read more After choosing Attic Man for our new HVAC system, I can honestly say we've had a great experience. From the initial consultation to the installation and everything that has followed, the team has always been professional, responsive, and willing to help. I especially want to recognize Randall. Over the past two years, he has been incredible to work with. He's knowledgeable, patient, honest, and always takes the time to answer questions and make sure things are handled the right way. You can tell he genuinely cares about his customers, and that kind of service is hard to find. Like any HVAC system, we've had questions and a few things we've wanted checked along the way. What has impressed me most is that Attic Man has always stood behind their work and has been there when we've needed them. Looking back, I'm really glad we chose Attic Man. Great people, excellent customer service, and a company that has earned my trust. Thank you to Darwin for getting us started and to Randall and the entire team for continuing to take great care of us over the last two years.

Fast service. Lots of upsell pressure. Work was completed per my instruction, but the quality was…read morenot up to par. Discussed with management and they came back to finish the job. Two years later, system still works great. Three stars due to the upsell pressure and poor first-pass quality. Grateful they came back and made it right. For what it's worth, the upsell comes with the territory. And, not every company will proceed with the necessary work without it. Atticman did.

I got 3 quotes for a re-pipe of my house (2 ba, ~1600 sq ft). One was insanely expensive; nearly…read moredouble, so they got thrown out right away. Super Bros was not the cheapest, but very competitive with the lowest quote. There were a few reasons we went with Super Bros. First, they got started on my whole house re-pipe the next week. The other company had me waiting for more than a month. The other reason is because Super Bros was super communicative and explained the whole process before it started, asked lots of questions about my preferences, and was incredibly transparent about every details and process. My primary point of contact for this job was Jeremy. He was actually another reason that I went with Super Bros, as I never felt like he was trying to upsell anything or push me into doing something I didn't want or need. He was clear about where there were options and where he has seen challenges from a project like mine in the past. His experience and demeanor were what locked it in for me. After agreeing to use Super Bros, the next week I was met by Mike, who walked through with me as he was point on the project. I work from home so I was around for the entire thing, but I can honestly say that there was barely any disruption to my workday. Yes, the water was off for one of the 3 days of work, but other than that and the expected noise of cutting out metal pipes here and there, the disruption was nearly invisible. I was also greeted by Serge and Denis who were handling different parts of the project. Both incredibly polite and obviously damn good at their jobs. This was NOT some group of minimum wage kids subcontracted to do the work. every one of these guys was an experienced and efficient tradesman from what I could tell (admittedly I'm, not a plumber, but you could tell that they were professionals by the quality of their work, their speed, and some of the challenges my house provided that they were able to find workarounds for). You can probably tell that I'd recommend Super Bros for your next plumbing project, but in case there was any question: you should use Super Bros for your next plumbing project. Highly recommend!

Amazing service and quick turnaround on warranty work on our Rheem water heater. Technician Mike O…read more did an excellant job and answeres any questions I had on maintenance. Highly recommended. Qouted price was honored which is usually not the case with most companies! Frank R.

Absolutely professionals! We recently had our solar mesh installed for our pool last several weeks…read more The staff from Sierra Pacifica were phenomenal! From the moment of the quote and all the way to completion. They provided easy and transparent communication and guidance along our project. The staff named Tanner, was extremely professional and knowledgeable. He made my experience lasting, and to be honest with you, they get my future business for any plumbing, electrical, heating and solar maintenance. They were an absolute professionals, they not only cleaned up after the project , they made sure the project was done timely and throughly! Shout out to the other staff members who assisted on scene Triston, Matt, Erik, and Octhavio. You guys rock, you all deserve cigars To the CEO, these staff members deserved recognition especially Tanner, who represented your company at a gold standard! Thank you for putting my mind at ease during this project.

This company is a joke. The only reason we started with them is because our unit had been purchased…read morethrough them, and therefore warranty would be secured- except that no, because warranty is not transferrable. Still, they talked us into sticking with them and signing up for recurring maintenance program for "discounts" and covered service. Worst decision ever. Every single time I call trying to schedule service they never have anything for 1.5-2 months out - even though we pay a membership every month and are promised "priority scheduling". The services are over priced so that they lie about giving you "the member discount". They even states I needed to re-do stuff I've done on the prior service as if it was never done previously- liars, trying to sell unnecessary work. Finally, a local person is never available to talk to on the phone. You always get transferred to a third party person who doesn't care at all. I just want a refund for the 6 months paid of membership that I won't use, and cancel this nonsense. Never again. Stay away! they tell us you have priority for scheduling maintenance bit you don't

The cooling freezer fan broke in my new fridge and after 3-4 failed attempts from various other…read morecompanies either not showing up or just not repairing it, Alex was the only one who came thru. Repaired in minutes after being broken for 3 weeks. Also dog friendly. Would recommend!

Over promises and under delivery…read more I submitted a request to get our wine refrigerator look at. A rep from Axis quickly messaged and mentioned that they service these appliances. Then, they sent me another message saying a senior tech's schedule opened up and can come by right away. I asked to confirm if they indeed serve my area since they are located elsewhere. To my surprise, the rep responded "Hello, let me see if we have available techs in your area". I was confused since they told me someone is available. Then, I waited for 20 min and asked io confirm before I send my phone number and address. Total silence after that. Would you look at the requestor's zip code before telling people you service their area? If this is how to deal with scheduling, I would not let touch anything in my house even if it is free. Don't waste your time. Go with another company for your repairs.

Farhad from 4Wires Appliances is a pleasure to do business with. These guys are fast, responsive,…read morecourteous, and reasonable with the price. They found a problem with my breaker box immediately. I will certainly use them again.

Knowledgeable: was able to verify that oven would not quite fit into available space, but was able…read moreto provide a solution that made it work. Looked good! Professional, courteous and easy to talk to. Fees for various services clearly explained. If you need appliances installed, this is the best way (don't have the delivery people install). A pleasure to work with! Highly recommend!

We've had some up and down experiences with HVAC services in the past. Christensen HVAC sent Drew…read moreto do my summer service. Drew was fantastic. He was VERY respectful of our home and yard. Always wore shoe coverings in the house. Drew was very thorough and encouraged questions. He was personable answering all my questions and volunteering information to help us understand the system. A really good experience.

Needed to replace my HVAC system and shopped around for quotes and decided to go with Christensen…read moreHeating and Cooling and I have no regrets! The entire process went smoothly and I love my new system. Dan was great at walking me through the entire process and answering all my questions from start to finish. Dylan and Jayden were punctual, professional and did an amazing job with the install. Highly recommend to anyone looking for a new HVAC system!

Great service, quick response, fixed our refrigerator right away. Bummed Bill is retiring and going…read moreto San Diego!

Bill was responsive, efficient, knowledgeable and affordable. It was refreshing to not have…read moresomebody gouge you. He was awesome. I highly recommend him. A Very nice man too.