Workmanship and customer service here are second to none. I have used and recommended Carlo's services for years. He has opened early and stayed late to assist me. He is honest, friendly and a great mechanic. (My bikes: GTR1400, ZG 1000, KLR650, GS450EZ, TW200, CB125). read more

Carlo has taken car of my Yamaha Raider for a few years now. He takes pride in doing a great job. I appreciate his service and hope the community supports him with their metric needs. I highly recommend this place. read more

If you need someone to work on your bike, Carlo is the man. He treats my Yamaha 2017 FZ07 like his own. 20,000 miles and my bike rides better than off the lot, Thanks Carlo. read more

Carlo is the man. He can highly recommended and didn't disappoint. Good, honest guy. New rear tire and oil change for my 2006 Fly 150. On time and on budget. Thank you Carlo! read more

Carlo, you are the man! I recently purchased a used 2001 Nighthawk that had been neglected in a garage for years. Long story short, the tires were rotten, the clutch was poorly adjusted, the side mirror was broken, and the engine had a carb issue. Not a problem for Carlo and his son! Not only did he make my bike sing, but he even went out of his way to allow me to pick up my bike after hours. Truly an honest man and I will be doing all my service and maintenance with him from now on. Grazie mille read more

Great guy, great work, Great prices. Brought in the wheels off my dirt bike for a tire change and he was done within minutes.

Picked up a used 1998 Honda Shadow ACE with low miles and low price but also a fair amount of rust from being parked in Pacifica. Carlo picked up right away when I called and answered all my questions and suggested what to do on an 18 year old bike with low miles: clean/sync carbs, adjust valves, replace oil/coolant/brake fluids, inspect most everything, new tires, etc. All his suggestions matched what the helpful people on 750ace.com said. He offered a 5 hour rate of $395 (plus parts) to get most of that done, plus $125 to replace both tires (I provided the tires and tubes). After cleaning the rust and fixing some minor things myself, I rode it a few miles to Crosstown (literal for me coming from Brown's Valley). Dropped off the bike and the parts he'd help me source to save some money and time. He confirmed the plan and gave a more specific quote for the work (I'd added a few things to install like clutch springs). Ended up with labor cost of a bit under $600 for what I expected to cost $800. He had a few bikes ahead of mine to work on so we agreed to talk the following week about progress and any issues/changes. He stayed in touch and worked quickly getting my approval before any changes in the plan. Picked up a week later to find everything done VERY well plus he ordered a few small parts for me to install myself when they arrived later ... saving me the trouble of looking them up and ordering plus saving the cost of the labor he knew I could do on my own. His son helped with some parts and with answering the phone, he was great. He pushes toward OEM rather than custom with is consistent with my approach, but he's happy to do custom or aftermarket stuff as well. Overall I recommend Cross Town without hesitation. He's an enthusiast, supports the local rider community including Star International and others, and the work was done VERY well at a reasonable cost. I'll be back for anything I can't do on my own and for him to check my work on future projects. read more

I decided to buy a motorcycle on craigslist and it turned into a money pit. I finally got tired of spending my money and took it to crosstown cycles and Carlo was a genius. He went through the bike and it now runs like a brand-new. He will do all of my motorcycle repairs and maintenance for all of my bikes now. You cannot go wrong.....thank you read more

I can't believe Carlo isn't on here. He's the best kept secret of Napa Japanese bikes. Always gives you more for your $ than anybody in 50 miles or more. A hidden gem of Napa & a genuine gentleman to deal with! Do yourself & your bike a favor see him. Bos read more

It's a small shop run by one guy. His name is Carlo and he does good work! He replaced the plastics on my bike, which was not an easy task because they're aftermarket; and aftermarket plastics never quite fit. Anyway, I like the guy because he's straightforward and trustworthy. He wasn't trying to upsell me, or take me for as much money as he could possibly get and I appreciated it. In short, he did quality work in a timely manner, and it didn't cost me as much money as the shop in Vallejo. --I'm going back. read more

In addition to Japanese cycles and scoots, he also works on newer model Vespas. Excellent service and a good guy.

My Suzuki Bergman 400 just died at the corner of 12 and 39 while commuting home to Napa. I contacted Carlos at Crosstown to see if he worked on them, turns out he ys d to be a mechanic at SFmoto where I bought it. Turns out the alternator and regulator were out, and I wanted only Suzuki part, which he had to order. He kept me informed as the work progressed. And before I knew it I had a detailed and running great berg to wish me into sf a couple times a week read more

Awesome place, quick, efficient, very affordable and helpful. They will treat your bike like its theirs.

I just received a rear tire todayand started calling shops to see if anyone could have it installed before they closed (it was 2:30 on a Friday!). The best I got was 2 weeks for an appointment until I called Carlo. I have never heard of Cross Town before but Carlo was very eager to get my bike in and promised to have it done before the end of the day. Then I asked for an oil change too and he said of course! And he was right! He had it all done within two hours and at a very reasonable rate, including full synthetic oil. What was great was that he obviously wasn't sitting around waiting for something to do. He was in the middle of another bike when I arrived and he made room for me. Now I will always call Carlo first for any work on my Valkyrie and I'll tell anyone to go see him. Thanks for the great service Carlo! read more