Professional, honest and knowledgeable! Highly Recommend!…read more He tells you how to save money before you even ask!

Its been a while since I used them, but they were good at diagnosing and fixing an electrical…read moreproblem I had. I was changing my battery and put it in backward. Of course I blew out something. I thought it was a circuit board, but after having it towed there (thanks CSAA) they simply replaced one fuse. Problem solved. I thought I had totalled my 2010 CRV. Thankfully not. They were professional, and didnt try to upsell me on unnecessary repairs. They could have, and I would have believed them. But they were honest, quick and professional.

Shawn and Rob kept me informed of scope of work, cost to expect, timeframe to expect and updated me…read moreon progress throughout the day. The work on my car was done on time at the price quoted. Overall the quality of North Bay Bavarian's work and customer service are both excellent.

A great experience, as usual! They are conscientious and very timely with their repairs. We are…read morealways thankful that they seem to be able to complete the work within a days time. If anyone is looking to get their BMW serviced, we highly recommend them.

This place ROCKS! My car hasn't looked this good in years. Eddie is also a great guy that goes…read moreabove and beyond. Highly suggest!!!

I had some body damage on my vehicle and Eddy and his guys fixed me up SUPER quick. He was also…read morestraight up with me about everything and never did I feel I was being steered into something that wasn't in my best interest. Eddy is also very knowledgeable, as you'd hope a guy who runs any kind of auto shop would be, and offered multiple solutions to me. This is probably the best place you could take your car for any kind of problem and that's exactly what I will be doing moving forward.

The Santa Rosa Rear End Shop has closed its doors. However, the lead technician has decided to open…read moreits doors under the name The North-Bay Differentials. We will be located at the same location. 54 Maxwell Court, Santa Rosa, CA 707-360-0628

I used the Rear end shop many years ago and remember it as a positive experience. They also come…read morehighly recommended, and when you're getting ARB lockers installed you want people who know what they are doing. I went in pre-Covid and got a quote which was $3200. I lost that quote and they where unable to find it in their system. My new quote is $4200, but with out the other quote they can't explain why. I called around and found out that $4G to have both installed was the going rate. So I figured the $3200 quote was a mistake. Since I needed these installed prior to going to the Rubicon and my trip was approaching, I went with them, (and the other shop was saying they couldn't get it done when I needed it done by.) The day before my appointment I found out they didn't have the parts in and I wasn't going to be able to get the front locker. So I pushed my appointment back a week to make sure they had the rear in the store (since that was also going to take longer) before I I dropped off my Jeep. I was able to get the front locker delivered to me in 4 days after finding it on Amazon, so I'm not sure why they couldn't get one. (Maybe no profit for them if they get it at the amazon price like the general public instead of a likely discounted rate from a supplier, etc.) They had my Jeep for two days and I found out it would not be done by the end of day. They said that the seals in the front are different from the JK to JKU models and they got the wrong ones. I had to take a day off work and use 12hrs of my PTO because of this! Now on the third day I called at 11:00 am to see if the parts came in. I told Josh I needed this done by the end of day, and that I cannot miss another day of work- I said someone in town has to have the correct seals - He replied "he's waiting on UPS and if they could have gotten it local they would have, and waiting on ups is messing with him" So finally at 15:20 I heard back that I will get my Jeep back that day. I show up at just before 17:00 to pick it up. They had my Jeep out front and ready for me. I go to get my keys and I ask Josh so do I just turn on compressor and then flip switch for lockers? I find out at this point that they didn't install the airline or hook up the SPOD and compressor, even though I told them I had both. Josh told me ohh you wanted us to connect it. Normally people want to run there own air lines. That night I called and left a voice message for there manager or owner to call me. Thursday at 11am I called again and left a message with Josh, that I wanted the owner or manager to call me. Monday came around, and no phone call. I stopped by the shop at about 1600hrs and talked to Josh. I dropped off Jeep. I found that there was air leaking around both solenoids, luckily one of our club members is a mechanic and was able to help me. We found that there was nothing used on the threads to stop the air from leaking! We had to remove the manifold out of the jeep, and redo what was not done correctly. We also found that they were not tight. After properly installing the solenoids and re-installing the manifold we still had air leaking from somewhere. We found air leaking from the connection at the front differential because it was not installed tight enough!But we still had a leak so I crawled under the jeep and started to check the rear line, and when I found that it had burned through, they had ran the line so close to the exhaust that it burned through and I was left with two separate lines and two piece of melted tubing! This was under the jeep, so I could not stretch it to the manifold. We were able to use the propane line from my camping stove to do a "bush fix" with a couple of hose clamps. Sunday I had both lockers working and what a difference that made. Would have been nice to have that for the whole trail! I left a message about failure. 8 days no call back. I absolutely cannot believe that they are not even willing to return my phone call, after charging me almost $4,000, and me calling over 8 times. I cannot believe someone can own a business and care so little about the quality of the work, and even if for some reason some justification could be found for all the mishaps, with such little care for a customer's experience, and to not even have the common courtesy to return my phone call- this really undermines my trust in them, as they seem to just care about the money not the quality of the job and far less about their relationships with their customers. I will never use this shop again. It's sad because they used to have a good reputation. But now they over promise and under deliver... I cannot imagine they will stay in business long if they continue this behavior. As for my part, I will absolutely make sure that if I can save someone else the trouble with them I will- no one should have to go through this! Had to delete part of my review. To long per yelp.

The first day Rick said my car was done. My brakes went to the floor the second time he said my car…read morewas done my car overheated the electric fan was broken and he fix the fan in the car still run ran hot, then a spark plug shot out of the engine, now it sits in my drive way The worst mechanic I've ever had worked on my car

when you talk about giving the customer a WOW service! Rick and his son provided excellent service…read more explain all my options. I brought my 1976 Camaro. definitely found a trusted mechanic shop. They work on all type of vehicles, highly recommended.

Thank you to Metric Motors for making the impossible seem possible and for saving my soul car. From…read morethe beginning Miguel was very helpful and easy to communicate with and I felt that I could trust this shop. My car suffered from a sudden catastrophic engine failure and I was desperate to find someone who could replace or repair the engine and help save my car that I have loved and cared for during the last decade of my life, the car that has been with me through everything. Metric Motors was up to the task. Miguel was very informative from the beginning about what they would try to do to save my engine and what the backup plan was, and it turned out they could get my car running again while salvaging my existing engine and replacing major components. Miguel was honest and realistic about the time estimate and how long it would take, everything happened within the time frame that he communicated to me upfront, and they somehow managed to save my car staying within the budget and time frame that he had communicated to me. Hearing my car start again after more than two months being without it was a pretty amazing feeling, and now I feel like I can trust Metric Motors to do literally any job on my vehicle no matter how big or small. Once they could fit me in, they only had my car for 4 weeks and rebuilt everything in that time exactly as promised. They handled the most complicated task like utmost professionals and Miguel always asked me if I had any other questions, made sure to keep me informed of everything, and explained things in a way that I really appreciate. I am beyond grateful to this repair shop, they uphold the highest standard of work, and I felt that they were very honest and trustworthy. Thank you so much to Miguel, everyone at Metric Motors, every single person who had a hand in helping save my car. When they received my car the engine had no compression on all five cylinders, damaged valves, pistons, and head gasket. They fixed everything and it has a new lease on life. I will not hesitate to return and I will be recommending this shop to everyone in the area that I know.

Love the service people here at Metric Motors. Appreciated the affordable quote given before job…read morestarted and great explaining why the issue was happening so we could make an informed decision. Was actually referred to these guys by Landrover Dealer - which says A LOT! Has worked on my Porsche as well and both are driving better than ever.

Wonderful service from people who know what they are doing. They bend over backwards to get your…read morecar in fine working order. Looking forward to continuing with them.

I've been coming to Brodies since 2020 and even throughout moving back to marin I still travel to…read morehave all my car services done here. The staff is incredibly friendly and extremely knowledgeable. I've gotten to know the staff throughout the years and appreciate getting to talk with them every time I come for a service. Some additional pluses about this place: + The bathrooms are always clean + They have a cute little coffee and waiting area + accommodating to my schedule + close walking distance to get breakfast/ lunch Thank you all for your hard work and friendliness!

I had been recommended this place by another automotive business for a big scratch along the…read morepassenger side of my 2023 Nissan Leaf. I had been putting off dealing with the scratch because the last time i had a fender bender issue and had to go through insurance with an auto body shop, I'd had a bad experience with the rental car company they used trying to pin me with a ticket that wasn't mine, and long crazy story unrelated here. I had gone back to the same auto body shop (because it appeared they did a good job and they were very nice people, rental car not really their fault). But even though, to me it looked like a smaller job, they told to me it would be another biggish job, reaching into near $5000 to repair with panels, bumper, and paint repair, where I'd need a rental car co again so i had put it off, for fear of using rental car co, plus i have a $1000 deductible (ouch). To make a long story shorter i came into Downtown auto, upon referral, and met with a very nice guy, Martin. He took a look at my scratches and actually buffed them all out on the spot! (wow!) and gave me a bid to fix my front bumper for less than my deductible so i wouldn't even need to go through the insurance and rent a car! Plus, he said it'd be done in like 2 hours. I made the appointment and can't wait to update this review further. Btw, it's a comfortable waiting area, with nice glass viewing windows to see what's going on with your ride. And if you need to make a Costco run that day? It's conveniently located right across the street!

I had a highly positive experienced at Downtown Autobody. After first taking my damaged front end…read moreto another local autobody shop, a friend recommended I give Downtown Autobody a shot at an estimate. Their estimate came in about $400 less than a local competitor. I didn't want to put this repair on my insurance due to prior claims, so I was paying out of pocket. Not only did Downtown Autobody save me some cash, their estimator Martin was a pleasure to work with. Very honest and straightforward service. No BS or empty promises like some places. They finished the work on time with no unnecessary delays. The final results were like new. I could not ask for better service. Highly recommend.