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    Crossfit New Hampton

    5.0 (5 reviews)
    Open 5:30 am - 6:30 AM, 9:30 AM - 10:30 AM, 4:30 pm - 7:30 PM

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    7 years ago

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    Benedict H.

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    11 years ago

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    7 years ago

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    Benedict H.

    Thank YOU Derek! It was a pleasure having you! Please come back soon!

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    7 years ago

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    Crunch Fitness - Middletown

    Crunch Fitness - Middletown

    3.2(29 reviews)
    3.3 mi

    106/2026/March I…read morewent with my cousin to where she works out and does her Zumba class! This is a spacious fitness club that offers classes, as well as have cardio equipments, and personal trainers!

    This location's billing and cancellation practices are predatory. I signed up online, then…read moresubmitted a cancellation request through Crunch's corporate website in July after learning that my mother has terminal cancer. I am her caregiver and cannot leave her to visit the gym. I received no response, and Crunch continued charging me in August despite my never checking in or using the facility. When I called, Jenna, the assistant manager, told me I wasn't eligible to use the facility because of a previously canceled account. However, she also refused to refund the August charges. Crunch is essentially saying I cannot use the membership but must still pay for it. Since the location refused to resolve the issue, I have now had to file a chargeback. The fact that caring for my dying mother was not enough to warrant a basic manager override is absurd. I wasn't asking for special treatment simply because I changed my mind. I was asking them to honor a cancellation I had already submitted and refund charges processed afterward for a gym I have never used. I wasn't even requesting a refund for June or July, only August because I had previously canceled on their corporate site - locations page which took me directly to the Middletown location. Jenna also stated it says in my agreement that I have to cancel in person, I reviewed my agreement today as I uploaded it to my bank and I can assure you it does not say this. Jenna was combative from the beginning of the call and repeatedly spoke over me whenever I tried to explain or respond. When I pointed out the contradictions in her statements, she responded with exaggerated noises such as, "Ohhhhh, huuhhhh, mmmm," which came across as though she was struggling not to curse at me. Her behavior was dismissive, unprofessional and completely inappropriate for an assistant manager speaking with a customer who was simply trying to resolve a billing issue. I explained that I canceled my two previous accounts because I had never once used the facility. Jenna responded that they could review my check-in history. I encouraged her to do exactly that because those records will confirm that I have never checked in or used this gym, including during the current membership period. Unfortunately, this is not my first cancellation problem with this location. Both previous accounts were canceled in person by completing the required form, yet the billing continued. At one point, a manager refunded only half of those charges but refused to correct the earlier ones. I had to dispute the remaining charges with my card issuer, and the dispute was decided in my favor. Crunch still did not cancel the accounts and according to Jenna, entered collections (though I do not see this on my records) which is why I am ineligible to use their facilities. Jenna insisted that my only options were to appear in person or send a cancellation request by certified mail. My husband is now going to the gym to obtain a cancellation form for me, even though Jenna stated that this was not an option. Apparently, placing this additional burden on a family caring for a terminally ill parent is preferable to management simply correcting the account. This location has repeatedly continued billing me after cancellation attempts, refused to refund charges for services it says I cannot use and forced me to seek help from my card issuer. I consider that predatory. Keep copies of everything, monitor your statements closely and be prepared to dispute charges even after following this location's cancellation instructions.

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    Crunch Fitness - Middletown
    Crunch Fitness - Middletown
    Crunch Fitness - Middletown

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    Live Free Health & Fitness

    Live Free Health & Fitness

    5.0(9 reviews)
    20.7 mi

    This is shocking to me that there is no review for this Box because it is one of the best I have…read morebeen to! I have been a member here for 5 years but truthfully only been consistent for the last 2 perilous I was a flake and also working multiple jobs. The owner Frank is a gem, from day 1 he and his wife have always been supportive and always over deliver to their members. This gym is a place where people of all ages, fitness levels and body types get together to workout. I love the attitude and support of the community. I remember my first few months just wanting to stick to myself and get in and get out but it's just impossible! The staff is super helpful, friendly and they really genuinely make you believe that anyone can do it! But not in just a pipe dream but reality. I used to run a 14 minute mile in now down to under 9! If you have seen a Crossfit video, meme, joke and roll your eyes at the thought of Crossfit and the "Bro" culture that comes it it don't worry this place is not that. It is people who want to help you achieve your goals though fitness and nutrition. Solid community, staff, facilities and ownership make this an easy 5 Stars!

    Great place to workout ,get healthy and make friends . The coaches are top notch . I retire three…read moreyears ago and was slightly out of shape. The couches work with me made Customize workout plan and give me advice on nutrition . Coaches are always available to help you .

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    Live Free Health & Fitness
    Live Free Health & Fitness
    Live Free Health & Fitness

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    Crossfit New Hampton - intervaltraininggyms - Updated September 2026

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