Just a few wonderful service examples: They hand-cleaned a skirt that another dry cleaner had over-treated with chemicals, causing severe blistering. They repaired a very damaged sweater which would have cost who knows how much somewhere else for just $14. Once I didn't have cash and they told me not to worry about it till next time. They really are sweet and go the extra mile. read more

Been using them for several years and had no problems. they did a great on cleaning some very old drapes

I have only been here a couple of times, but they did a good job cleaning my work clothes. I have nothing to complain about. The people working there were really friendly. read more

I too have been using Crown Cleaners for years now. Mona is always cheerful. Be it laundry, dry cleaning, or even tailoring/alterations, Mona is the best. read more

First of all, i think it's interesting that people comment on everything BUT the service. I had a dress i wore for a wedding, a few sweaters, and dress shirts dry cleaned here. I was very happy with the quality of dry cleaning. Just FYI, i wouldn't really trust the review of someone that's suing their dry cleaner for "defamation of character," how do you have so much time on your hands? Lol. read more

Mona is a sweetheart and does top quality work. It is the perfect place if you love the convenience of easy parking, zero chemicals, fair prices, friendly service, and dependable cleaning -- both laundry and dry cleaning. Highly recommend. read more

We have been doing our cleaning/alterations with Crown Cleaners for many years, and we have good experience with Crown. And we are really specially appreciating the way Mr. Jack, the new owner, treated us. He always has a big smile, with friendly manner and useful knowledge to help, in cleaning and in alteration. And the Crown recently providing free pick up and delivery and the service is extremely help when we don't have time and just need a call to Crown and the things get done beautifully. When we can't get there before Crown close, we call Crown and the Crown waiting for us to pick or drop. Have I mentioned the quality of their cleaning job? thumbs up, totally satisfied. What we can say that we have such a great service to our community. Thanks, Crown Cleaners! Thanks the new owner. read more

Best cleaners in the East Bay. The staff is so friendly and remembers me by name. I also like the fact they always check your shirts and replace buttons as needed. read more

I have been extremely happy with this establishment. They really treat their customers well, care about the enviroment, and are wonderful people. They use reusable bags and non-toxic cleaning agents. I have used other cleaners in Montclair and my clothes came back smelling like a chemical plant. I have never taken the time to write a review before for any other establishment, but this little place is worth my time. I find some of the other negative comments hard to believe; perhaps it was the previous owners. read more

Having lived in Montclair for decades, I was so happy to finally find Crown Cleaners. The owners do a terrific job. Further, they are always so lovely to talk to. One time, I brought in a blanket that was just rife with dog hair; they got all the hair out of it, made it look like new. I've had several items repaired and altered and have always been pleased with the results. I have never ever been disappointed with the quality of work at Crown Cleaners. Strong recommend. read more

I took a dress to this place for some minor alterations. The staff were friendly and the receipt said $11.50 for taper and sew. My friend whom recommended this place to me said she has been taking clothes here for years and never paid over $20 for quality work. When I picked my dress up it was $70. I gave the women my receipt and showed her that she quoted me $11.50 for taper and sew. She said that was for the cost of dry cleaning - why did I need to get a new dress dry cleaned and why did it say taper and sew not dry clean next to the price. Anyways we argued back and forth - I felt I was totally ripped off - I had looked into other cleaners that did alterations and was never quoted over $40. When I talked with my fried she stated that she had also recently picked up a hemmed pair of jeans for $45. Needless to say we are not going back. read more

A family-owned business in Montclair with friendly and fast service. My cleaning is always ready on-time. Eco-friendly cleaning, alterations, and leather cleaning available. Always a pleasure to visit! read more

I have been bringing my clothes here for two years now. I love the results. I appreciate the green/environmental cleaning process as well. I have never had a problem with the results of the cleaning and when I need small repairs they always do a good job. I love this place, and I will continue to bring my clothes here. read more

It's a shame there are a number of negative reviews on here for Crown Laundry; I have had nothing but a positive experience. The owners are very sweet and always do a great job on my clothes. This is actually my first post on yelp and I always thought it would be because of something terrible about a business but I was shocked when I saw the reviews. Give them a shot! read more

I had this place take care of our family dry cleaning after a business trip. The clothes were ready in a timely manner and everything was freshly pressed. I'm not sure about the other reviews but we had a great experience. We gave them about 20 pieces and one of them was a suit. There was also a gown that we had tightened and that came back just fine. read more

I have been dealing with these people for almost a decade. Nothing but awesome dry cleaning service. Prodesisonal alteration. Timely and always class A service. read more

I'm delighted with Crown Cleaners. The owner, Mona, is a thoughtful and conscientious person, and I can always count on my shirts and trousers to come back immaculate. I highly recommend Crown Cleaners. read more

I have tried several dry cleaners in Montclair over the years, and Crown Cleaners is the best dry cleaner I have ever found. They consistently do an excellent job. I have brought in stained items that I thought were beyond hope, yet they managed to remove the stains. Mona (one of the owners) is also an excellent seamstress. I once brought in my mother's 60 year old satin wedding slip that had a few moth holes in it. Mona was able to artfully repair the slip so that the holes vanished. Our daughter now wears it as a nightgown and was thrilled to receive it. Also, with men's dress shirts they hand scrub the stains around the collars and cuffs with Oxy. I like the fact that they are environmentally conscious and do not use toxic chemicals in their process. When you pick up your clothes they do not have that awful dry cleaning products odor. The owners, Jim and Wanda, are extremely friendly and their customer service is excellent. Truly an outstanding business! read more

Mona is awesome. She knows her clients by name. She knows what I need before I walk into her shop. The staff is extra friendly. They even carry my wife's clothe to her car when I am not around. read more

Mona has provided nothing but top flight customer service, excellent cleaning and fantastic alterations. She mended a very expense rain jacket for me to keep it lasting many more years to come. Her cleaning of my good work shirts is top flight. I will continue to use her for years to come. read more

I have been going to Crown for several years. They offer occasional discounts to seniors, do a good dry cleaning job using non toxic products, and treat me very well. If I ever had a problem or issue, I point it out and they do their best to make an adjustment. Their tailoring is superb. Pricing can be a bit expensive, but if you comparison shop, you probably can't do much better and still have a GREEN cleaner. This is a family-owned business run by earnest, hard working people, and they deserve our support. Rude, petty customers who would argue to the death over $20 that has already been refunded to the customer (that green bag deposit story) create bad vibes and unnecessary turmoil. I applaud CROWN for surviving in this tough economy with such a demanding clientele. read more

My wife and I took our clothes here for a while and even gave them the benefit of the doubt after they lost a favorite cardigan "shell" sweater that matches a tank top my wife wears. They claimed to have looked all over for it but could not find. Disappointing to say the least, and an expensive item to replace. When we found a better cleaner, we tried to return our Green Bag, and darned if the same thing didn't happen to me that happened to a previous customer on yelp. The woman running the store (Owner I think), claimed we could not get our $20 deposit back immediately because sometimes she credits back the cost of the bag to her "best customers" while they still use it and needed to check her records to see if I was one them. I knew I never received credit and asked for cash instead. She refused and said she would credit my card after checking records. She called back a couple hours later and acknowledged she owed me $20 but was not comfortable crediting my account without me being there is person to pick up the paper receipt! What? I finally talked her into crediting my account over the phone ( I think). Hope this works out. Otherwise i am out my 20 bucks. Enough brain damage...i am going somewhere else. read more

Terrible, terrible service. Brought in 6 pants for hemming. Weren't ready when they said they would be - then completely cut off a false cuff that was supposed to remain. Said they'd look into finding the pieces they cut off and would call me. Never called. When I came back a week later, they charged me extra. Terrible business. The best part is that they claimed I wasn't clear in my language - but I think the language barrier is on their end. read more

Worst cleaners ever. Besides not competent at cleaning and pressing, dishonest and slimy. Will not deal in good faith, runs series of excuses that are all shown not applicable. Please avoid, or prepare for frustration. read more

***DO NOT WASTE YOUR MONEY HERE. If I could give ZERO STARS, I would. I only took my business here because of the close proximity to my home. Mona is extremely rude and unprofessional. She charged me around $110 for a simple dress alteration that I could've had done for only $60 at the mall. I didn't bother asking Mona about her prices before hand, because I assumed that it would be similar to what I was quoted at other legitimate establishments, but I was mistaken. When I confronted her about her outlandish prices, she claimed that her "seamstress" took 8 hours to complete the dress and that she pays him $50 per hour-LOL! So, if it took 8 hours, she's paying her seamstress $400 to hem a dress?! Clearly, this woman is a terrible liar. If someone knows what they're doing, a simple hem should not take that long. Just because people in the Hills have money, does not justify lying and ripping them off. read more

We have been using Crown Cleaners for the past eight years! The owner and those who work for her are all very friendly. They have gone out of their way to offer customer service at a very high level to some very demanding customers. I know because I've witnessed it! In fact it's amazing how rude and demanding some customers can be. But the positive side of it was how professionally the owner and the workers handle themselves in those un-fun situations. I like these people, they have always done a good job with our clothes, they have always communicated when there is a degree of risk in cleaning a difficult-to-clean article, and they haven't lost a piece of our clothing. I'm not sure why the mean spirited and flaming reviews exist and because of the vitriolic nature, I can't believe it's only about the cleaning. These people are wonderful, and in an answer to an earlier email...I am not related to the owners, do not work for them, and only began using their service when other cleaners trashed our clothes. We have gone to them for a couple of years now, and never a bad experience. Far more worthy than a one-star rating. And far more worthy than the treatment they receive by some of their customers...I saw the video of the rude and criminally inclined woman who did everything she could to get a discount, and finally resorted to chasing Mona to the back of the store and attacking her. Just appalling. read more

i dont know why all the good reviews are being filtered. This place has always done a very good job for me. i'm a difficult customer and they're never afraid to go the extra mile. read more

I'm not sure what all the raucous is about on this page. I've been coming to Crown Cleaners for years now. The staff has always taken excellent care of my dress shirts and I've received nothing but impeccable customer service every time I step in. Some of my fellow yelpers might want to take a look at their own character rather than personally attacking the owner, who I've always enjoyed talking with throughout the years. I trust my fine Italian wardrobe to no other business. I would definitely recommend Crown Cleaners to anyone who takes pride in their appearance. read more

I can't believe there are all of these bad reviews? I have never been to a nicer and more competent dry cleaner! I suppose the prices might be high to some, but I think there are a lot of folks stuck in the era of 0.99 shirts about 10 years ago. I have had cleaning, hemming, and even a jacket alteration done here exceptionally well! read more

nice people that went out of their way to get leather to fix my leather jacket. took a while but service was excellent

The people that run this business always welcome customers with a smile and take time to get to know their customers. Mona is there 6 days a week and she is always upbeat and kind. Our clothes always come out crisp and like brand new, you can tell that they take a lot of pride in the work that they do. They always go out of their way to make their customers happy. We appreciate the friendly customer service and the quality work. read more

They always do their best to take care of my clothes. I have been a customer for more than 7 years and I am very satisfied with their work.

I've used many dry cleaners in the area, and this is by far the best one. Mona is honest and hardworking, prices are fair, and they turn everything around very quickly. read more

Had men's shirts cleaned. Did not ask price. When picked up shirts, the price was $3.95/shirt!!! Was blown away. Other laundries charge in the $1.90- $2-$2.25/shirt range. I believe must laundries use the same facility to do laundry cleaning. Hence, the price gouging, in my opinion, is too much. They just lost a new customer. read more

I've been a loyal customer for several years. Mona has a very customer-friendly attitude and we've always found both cleaning and alteration work to be of excellent quality. I really appreciate having a neighborhood non-toxic cleaning business and can recommend them very highly. read more

I have been using Crown Cleaners for over 5 years and have had nothing but excellent service. The proprietors are kind and caring and the quality of the cleaning and the alterations is top notch. My cleaning is always ready on time and the clothing well cared for. I love the fact that they are "green" and ecological. They even use cloth bags which go to home and back to save using all the plastic coverings, and they recycle all the cardboard and hangers for you. I have utmost trust in the proprietors and all the services they provide. We are lucky to have this in our neighborhood. read more

I highly recommend Crown Cleaner. I am a long-term customer and have always had a good experience. They take extra care to ensure your garments are treated correctly. The clothes is always clean/ fresh and nicely pressed. And they are very professional and friendly. I trust them with all of my laundry/dry-cleaning needs. read more

This is the cleaner I have used! I take everything here and Mona fixes it all and makes it look awesome. Thanks for keeping me looking sharp

There are many dry cleaning/ laundry services to choose from in our area. I have lived in the Montclair for nearly 20 years and have utilized many such services. However, upon discovering Crown Cleaners 3 years ago I have remained very happy with their service. The quality of their work is excellent. In a high volume business such as theirs mistakes are bond to happen. I must say I can think of only one such incidence and it was handled with the utmost professionalism and dedication to maintaining a loyal customer. More importantly I could get my clothing cleaned at many places but what makes Crown Cleaners special are the people. Delivering or picking up my clothing is bound to leave me with a warm and positive interaction. It's the relationships in our lives that makes each day special. I try to surround myself by such people to increase the chances for a fulfilling day. Lastly, their unique approach to maintaining a green environment is an added bonus. This is my first yelp entry but I felt compelled to acknowledge good people who try hard and succeed at providing excellent service. read more

great service, the new owners are awesome and always offer to take my cloth to my car. also it's non toxic cleaning service in the whole piedmont and Berkeley area. also the only one with good parking. read more