First let me say that we have used PSS quite a few times in the past and they have taken good care…read moreof our dogs, but I have noticed a recent decline in the care our dog has received. Not to mention the foul stench that hits you as you walk in the door. This last time the way our dog was taken care of way beyond comprehension. We left him on a Weds and picked him up Sunday and I noticed right away something was not right with our dog. He was very skittish, head and tail down and trembling. He smelled very strongly of urine and feces, when I asked about it The girl explained that he had a a few accidents in his crate and they wiped him down. Whatever that meant? I asked why they couldn't have bathed the poor dog rather than let him languish in this urine, her answer was that he wasn't eligible for a free bath until the 5th day. Really! We would have payed to have him bathed!! Also, per usual, they sent pictures of him supposedly having fun but never any mention of him having accidents. This will be the last time we will use this business as phone calls and email to talk to management yielded no response, so I guess they have enough clientele that loosing us will not be a big deal. Oh, and perhaps you should check other negative reviews from 2026, some have expressed the same concerns. Are you listening Amber S.?

Was visiting from the Bay Area for NYE and needed a place to board my pup as I'd be out and about…read morevisiting friends and relatives. Spoke with Leah who was so friendly and professional to set everything up. We decided to do a complimentary practice run with my doodle for a half day. He LOVED it and came back so pumped (and tired) from all the new friends he made. The PSS team made sure to send photo updates of Otis while in their care. We then had him do an overnight stay on NYE and picked him up in the morning. Can't wait for my pup to visit the IE again, knowing he has a safe place to visit. Thank you PSS.

We've been going to that other "smart" store for over five years to have our dog's nails trimmed…read more Ever since, they've told us that we can just walk in and they will do the trim. The most we've ever had to wait is about 15 to 20 minutes. Today, was no different, walked in at 10:15a, let them know that we needed a nail trim, the associate said that the earliest they can get us in was not till 12 PM without an appointment. An appointment? I explained to them that in the five years we've been going to them for nail grinds (which is pretty frequent) we've never had to make an appointment. That's when she said that making appointment has always been in place. So, I walked out, came over to The Good Dog. The General Manager greeted us, even while working with another customer. Listening how he handled the other two customers in front of us (who appeared to be regulars) set the tone that this is a friendly place that we want to be a part of. You know, it's like "Cheers," you wanna go where everyone knows your name! Well, they were able to get us in right away. They advised we typically do not need to make an appointment for nail grind, but to simply call up to make sure they are not busy at the moment, otherwise can get in quickly. I think that's reasonable, fair enough AND smart! "Thanks, Good Dog!"

Edit 7/2/2026: The owner reached out to me and was very apologetic and sincere in his replies. I've…read moredecided to improve my review for that reason. They offered medical wipes for my dog's injury and a complete re-grooming with a different groomer. I chose not to continue patronage, but the offer and continued open communication was very appreciated. Original Review: This is the first time I've been to this location and decided to go here due to the large number of good reviews. They were able to fit my appointment in very last minute, less than 24hrs notice, super friendly staff, and lots of merchandise. Also great cut options avaliable for someone new, trying to figure out what a new groomer can do with a new client. Asked them to brush his teeth and grind his nails, to which they accomplished (at least his breath smells better). With that said, I was told they would contact me 20 minutes before he's ready for pickup, they did not. They messaged me when he was done. No big deal. When I picked him up, immediately noticed the uneven cut job. As we're driving home, noticed A BUNCH of dirt left in his coat. Makes me question if they bathed him, and if they did, they didnt do a good thorough job. Also started to notice the uneven cut throughout his body, from his stomach where they left bunches of fur, to his back, which seemed as though they used two sizes for razors. They cut him (most likely by accident) but just reinforces my suspicion that they rushed through his entire "grooming". For the $100 package, counting $15 for dental/nail grinding, I can't say I'm not disappointed. Unfortunately, will not be coming back. Sincerely disappointed :( I will have to bathe him again, give him a complete haircut, and finish areas they didnt even attempt too, such as the hair under his nose going into his mouth.

Staff gave us and our dog excellent service. We went the day before we left him to see the place…read more We were given a tour and staff explained how it works. The day he was there, they sent us pictures of our dog with an update on how he was doing. Loved it!! I highly recommend!

Amazing staff that took great care of my fur baby... They took pictures of my fur baby having fun…read morerunning around with t he other dogs.

Love Barks and Bones. They are always accommodating on getting my boxer Bronx in for nail trim…read more Friendly staff and they are gentle with Bronx that he doesn't mind walking back with them.

We, and our dogs, love Barks and Bones. The staff is so nice and they love our dogs. We have been…read morecoming here for years. We highly recommend!

First pup grooming for our Mookie! Evelyn and Eddie did such an amazing job! Will be booking with…read morethem again!

I couldn't be more happier for such amazing groomers. Evelyn and Eddie did an amazing job once…read moreagain on caring for my child just in time for her birthday celebration! If you aren't booking with them for your fur baby needs you're definitely missing out!

Hello fellow yelpers!…read more So if you want the best of the best care for your fur friend, come to this establishment. Dr. May, Ashlin, Kayla and Laura took amazing care of my sweet oldest "daughter" who is a double digit aged feline that is generally nervous (albeit sweet and quiet) and does not do well in unfamiliar situations like vet visits. My kitty did quite well with Dr. May (just like the previous 2x I have come in for appts) because she takes her time petting her and genuinely cares for my little furry child. I don't trust anyone else with my 4 cats, so please strongly consider this vet office when you are looking for a safe place for your pets to be seen. PS My cat was so relaxed (and this was without medical intervention to calm her) I honestly think she may have fallen asleep at some point while Dr. May and I were coming up with my little girl's care plan.

We have 4 dogs we take to this clinic. We have been her for maybe 10 yrs and can't say enough…read more about the vets and staff !

Went through basic obedience training with my dog and she helped connect and get things done. I…read morecan't wait until we start on the intermediate level. I would highly recommend to everyone

We had such a great experience with Cassandra at Werk Honden! She provides an excellent service…read more She's both professional and personal and we look forward to more classes with her in the near future. Thank you, Werk Honden K9Training!

Ufuria is fantastic! I recently scheduled an evaluation appointment for my pup to see if it would…read morebe a good fit--and I'm so glad I did. She can be a bit wary of new people and new environments at first, but the team was patient and thoughtful, and she eventually found her groove and even made a few friends (huge win ). From the very first inquiry to check-in and check-out, the front desk team was incredibly kind, welcoming, and reassuring. You can tell they genuinely care about both the dogs and their humans, which makes a big difference--especially when you're bringing in a pup who needs a little extra time to warm up. I'll absolutely be bringing my pup back for continued socialization and support with learning how to play respectfully with other dogs. It's comforting to know there's a place that reinforces good behavior in a safe, positive way--both there and with tips we can continue at home. Highly recommend for anyone looking to build their dog's confidence and social skills.

They have been taking care of our fur baby for a few months. Feels like you are leaving your baby…read morewith friends. They recognize you when you walk in. I know she has fun when she goes because she starts whining when we get close and is eager to hop from the car. Our previous pet did boarding with them and we were able to schedule a bath for her upon pick up. I highly recommend Ufuria for your pet.

Michael is an excellent groomer. He has a very calm, cool, collected vibe that obviously wore off…read moreon my little dog. My fur baby is 15 so I'm always a little worried trying a new place. But I can tell by how happy/relaxed my Shih Tzu was after the groom that he was treated well. The price is affordable, I am able to schedule at times that aren't too chaotic for my senior pup, AND! It's the cutest cut ever. The whole family agrees - we will be making this our dedicated groomer. Thanks, Michael!

Five stars from the phone call inquiring about the self service wash stations to the experience…read moreinside. Everything is provided for you. It's such a great environment and staff was amazing! Looking forward to going back!

They are very professional and handle my NALA with patience and care. Their prices are reasonable…read more The Vet. Dr Mary was very sweet . I'll recommend this place because the furry babies need to be treated with care and

This was Hamma Montana's first doctor's appointment, and I am so glad to say it went so well!!…read moreEveryone in the office was so warm and welcoming The office is very clean and doesn't have a million different smells flying around. It wasn't overwhelmingly loud or bright either if that's something you are looking to avoid for your little baby. Hamma got checked in for her check up and nail trim appointment and we waited for probably less than 5 minutes before Zach called us into one of the rooms. Since this was her first visit here, we answered the intake questions, got weighed, and then waited for Dr. Robles to pop in. Thank you Zach for being so gentle with her! You are so amazing! Dr. Robles was very gentle with Hamma. Hamma wasn't fidgeting too much and she didn't growl at all. She's really well-socialized so I wasn't too worried, but it was her first vet appointment so I was a little nervous that she might get stressed out or scared. When she's stressed out, she normally will be scratching at the walls and running on her wheel non-stop. I'm pleased to say that after the appointment, Hamma is grooming, foraging and burrowing for a napping spot as per usual. Dr. Robles gave me tips on how to trim Hamma's nails at home, but I definitely wouldn't mind coming back here again!!!