I love crumbl cookies! Always have and always will! I went this past weekend because I was craving a sweet treat. The service was very quick and efficient. I ordered a brownie batter cookie and their chocolate chip cookie through the kiosk and my order was to me in less than two minutes. There were no other customers and just one lady working behind the counter. The place is so pink and cute and smells of freshly baked cookies. The cookies were warm and divine. The brownie batter cookie melted away in my mouth and was delicious. I liked the chocolate chip cookie but there was something different about it from the ones I usually have. It had more cinnamon or some spice I hadn't tasted before in them. Overall, it was a great and quick trip for great cookies so I will be back. read more

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Crumbl is crumbl! Whenever I have a sweet tooth and the menu is on point-its up! It's been a while so I'm a happy camper :) read more

Crumbl - Baton Rouge - Bakeries Near Me - Baton Rouge, Louisiana

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Good Cookies, and the customer services always is on point. They get things done in a timely manner.

The carrot cake was amazing! The other cookies were just ok. Sometimes it hit or miss here and the cookies are too crunchy or dry. Easy order process and really didn't take long to grab a few things to try. Menu changes weekly but the carrot is there all month long for May! read more

Crumbl - Baton Rouge - Bakeries Near Me - Baton Rouge, Louisiana

Alright cookies, pretty doughy but alright overall I'm now writing to meet the max characters

I have been here multiple times. The staff is always super friendly and super efficient. If my daughter has a good week at school it's always her go to treat. The cookies are good but most of the time they are too sweet for me. However my daughter loves them. I just wish they had a sitting area read more

Crumbl - Baton Rouge - Bakeries Near Me - Baton Rouge, Louisiana

Well I have to applaud Crumbl's marketing department for making this place somewhere that so many people seem to like, and it certainly appeals to the tween group as lots of moms i know get stuck grabbing things from there. I know they exploded on TikTok and the whole rotating menu thing seems to appeal to some people, but once you get past that, they lose me. Some of my coworkers and friends like these, so they get them for various celebrations. I've tried a few different flavors over time, but I can't get past how artificial they taste. I'm sure they use real ingredients, but to me, they taste like they have been over sweetened with artificial sweeteners. I think I may have found one or two that I've tasted that seemed somewhat decent, but a bite is all I needed of it. I drove my friend here to pick up an order and there was a lot of foot traffic, so I guess it still has its appeal. We got stuck behind some tweens who seemed to be "influencing" the place and taking pictures and slowing everything down, narrating everything, but no fault of the store, it's just what they're marketing toward. I'm also not a fan of a constantly rotating menu. I don't feel like they have the chance to really specialize in anything. With so many local bakeries in Baton Rouge making their own name for their cookies, you won't find me here. read more

Super excited for my 2nd time here today. I check the menu weekly as sometimes I'm not excited about the choices. This time, I can't wait to try them and of course am bringing a box to my office to share. Crumbl cookies are huge and oh so sweet, so I justify the cost as each one is essentially a dessert at a restaurant. I love their presentation here. Pretty pink boxes, perfect for gifting. I decided on the Christmas birthday cake cookie for a coworker's birthday. As far as ordering, the app is awesome and gives rewards! Essentially spend $100, get $10 free! Conveniently located on Siegen between I10 and Airline Hwy. Get you some! read more

Crumbl - Baton Rouge - Ice cream coming to the menu in January 2021!!! - Bakeries Near Me - Baton Rouge, Louisiana

I love me some sweets and this was close to where I was staying. Walked in and I could see these are scratch made as they were cracking eggs and you could see the big mixers. As for the cookies they are really big. Unfortunately they look and sound better than they taste. The were neither moist or crunchy. They were just kinda dry. I tried 4 different ones and the flavors just didn't pop for me. They do come in a fancy box though read more

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The best cookies. Great service. Truly just 10/10. The app makes it so easy. Fav cookies are Kentucky butter cake, chips ahoy, cornbread, and wedding cake! read more

The staff is top notch at this location. Warm cookies are served warm. Cold cookies are served cold. Hospitality is A+. They change cookie flavors weekly so you are always in for a nice surprise. Enjoy! read more

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I preordered the cookies at 6:30AM, got what I wanted and set time for pick up at 7:30PM. When I got there the line was out of the building but since we had already ordered we went inside and asked for my order. Got there and unfortunately they didn't have what we wanted which was strawberry shortcake we had to substitute them for something else. Which sucks because my husband and I were looking forward to those the most. read more

Crumbl - Baton Rouge - Top two red velvet, middle two red velvet and sugar cookie, bottom two peanut butter and red velvet - Bakeries Near Me - Baton Rouge, Louisiana

The cookies at this location taste pretty well. I haven't been back in a while but I'll be back soon.

They'll keep you coming back bc the menu changes weekly. The cookies were delicious! Very unique. I'll be back. Today we got some chips ahoy, almond joy, a peanut butter. Heard afterwards that the one we didn't get (cornbread), was the best. Next time read more

I was so excited to try Crumbl I only took 2 pictures the shop is very bright, airy, and smells like heaven (literally). I was able to stop by during their soft opening to try these cookies! Let me make it very clear: these cookies are HUGE. The pictures truly don't show it but 4 cookies is enough for me (and another person) to eat over the next day or two. On top of the large size, they are so moist and rich. As someone with an extreme sweet tooth, I was surprised to meet my maker. Well done Crumbl! I am a sucker for chocolate so out of the 4 cookies I got, Dark Dream was my favorite. I'm really looking forward to trying the other flavors as they rotate in each week. Justin and Liz are great people & owners. The entire team is friendly and cheerful. Stop by when you have a chance!! They offer curbside and delivery if pick up doesn't work for you. read more

Crumbl - Baton Rouge - Peaches n' Cream - Bakeries Near Me - Baton Rouge, Louisiana

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Once bitten, twice shy. Or at least I should not have assumed that my order would be wrong two weeks in a row. I have been obsessed with the cookies and the weekly rotating flavors since the store opened. They seemed to be a lot more put together in the beginning. The store now seems poorly managed. The staff are young and they are nice but someone needs to provide a double check of the orders. My problem isn't with certain cookies running out--but I do expect to get what I ordered. Two weeks in a row I ordered and did not get chocolate chip cookies (these were not the ones they ran out of). The saving grace is that the cookies are still delicious. I'll take a break from ordering for a while and see if they can get their act together. The scale and my wallet will probably appreciate me getting un-addicted. I really have enjoyed these cookies so I hope maybe this is a bad couple weeks. read more

I've been awaiting the opening of Crumbl and it is certainly a wonderful addition to BR. As with most opening weekends in our community, the line is intimidating. BUT, Crumbl has an exceptional mobile ordering system that allows you to place your order, pay and enjoy curbside pickup. Do it - it is well worth it! You also earn rewards. I ordered my cookies and ice cream on my way over and waited only a couple minutes in my car. The app shows you where you are in the queue, which is very helpful. They were out of the chocolate ice cream that I ordered, but the manager brought out two alternate options and I went with the vanilla. The cookies were great. I really enjoyed the lemon poppyseed - but be forewarned, it is soft and a bit crumbly. The chocolate chip cookie was pretty good - not as warm, but good nevertheless. The ice cream was smooth and creamy. It was a perfect complement to the cookies. Overall, good experience and I look forward to trying them out again. read more

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I came to crumbl in Baton Rouge eager to claim my 2 complementary crumbl cookies! I was very surprised to hear that they had no idea the promotion was going LOL. The ladies at the counter were so nice and helpful though! I showed them the elite status on my page and they quickly obliged with no questions. This weeks flavors were pineapple upside down, sugar shark, macadamia nut, toffee, coconut, and much more! read more

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Yummy cookies. Flavors change every week. Service friendly. Clean store. Did I say yummy

I ordered the Mabel cinnamon, raspberry cheesecake,semi-sweet chocolate and the caramel pumpkin chunk ,the only one that was good in my opinion is the raspberry cheesecake the rest tasted raw . read more

Crumbl - Baton Rouge - Crumbl cookie - Bakeries Near Me - Baton Rouge, Louisiana

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I don't know how I haven't written a review about this place that I so frequently visit. Seriously, I go like once every two weeks or so and get a four pack. The cookies here are SO good. It's my favorite store bought cookies. They're super soft and the flavors are so interesting. They change every week. Some are straight up amazing while others are misses. The workers here are so friendly and service is about as speedy as it can be. They have such a high volume of people going through here on weekends so I usually try to do pickup on weekdays. Yes it's pretty pricey but also I don't care about that because I'm a desserts gal. The one flaw I will say is that the prices fluctuate by about a dollar ish? I noticed all my orders for a 4 pack were differently priced. read more

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I use the app to order ahead... I've never had a bad experience with Crumbl. I love that they change flavors weekly, but this location is always out of ice cream. Staff is SUPER friendly and cheerful. It's a cookie place, so everything is to-go, but well worth it. read more

Crumbl - Baton Rouge - Box - Bakeries Near Me - Baton Rouge, Louisiana

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Finally got to try this new place out! It is very busy in there right now probably because it's so new. They only have one person handling orders which isn't very efficient. But y'all aren't here to hear me talk about the efficiency of how the business is run y'all want to know about the cookies. They're a bit pricey if you get more than one at a time but they're very good so far. I had the snickerdoodle, the lemon, and the sugar cookie. They're quite large in size. So far I've only eaten the snickerdoodle and it is very rich. Anyways I'm glad I got to try to place out. Also, these cookies are not 90-110 calories per cookie, like what they claim on the menu in the shop. If you go on their site, you'll see that isn't for the entire cookie, that is for a single serving of the cookie, which is confusingly marked as 30 grams (for the snickerdoodle). So these bad boys are gonna set you back by 500-600 calories per cookie. But if you cared about nutrition, would you be eating here? Updated to add: I've eaten the lemon cookie now. I like the flavor and softness but they fall apart easily. The sugar cookie crumbles very easily too. Also, these cookies were not warm when I got them. The sugar cookie was supposed to be served chilled, so that is fine, but the ones that were meant to be warm were room temperature at best. They were super busy in there though, so no harm done read more

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The cookies are very cute and very big. I will say the only one I was disappointed with was the chocolate chip one which is usually my go to cookie, was almost tasteless to me (maybe my tastebuds were off) . HOWEVER, The surgery cookie (blue one) was VERY good... and I don't even like sugar cookies, so thank you for making that one Crumbles. The Hawaiian rainbow cookie one was very good as well. This place makes different flavors constantly as well so excited to try them again sometime soon. This is a great idea for birthdays (of all ages) , and even just a girls night in or to brighten up your coworkers day after a long week. read more

Crumbl - Baton Rouge - Bakeries Near Me - Baton Rouge, Louisiana

Are they worth the price? Yes Is it worth standing in line for 40 mins plus? No Am I on the hype train? Maybe lol They cookies are moist without falling apart. The packaging and presentation is what helps driving the price up. Seems like they don't turn the AC on which is horrible for customers and the employees. The wall app doesn't work. Let the hype die down and then go. read more

Crumbl - Baton Rouge - Bakeries Near Me - Baton Rouge, Louisiana

Had the pleasure of finally visiting g this newly located cookie place after my dgtr raved a lot it from tiktok. Ok so apparently there is a long line daily but it moved quite fast for a Tuesday evening like 20 mins tops. I ordered the 4 coolie box and had the orange Julius, cookie n cream milkshake, milk chocolate, and Neapolitan. The milk chocolate was ok to us but that cookies n cream and Neapolitan was really good. Can't wait to try other flavors but won't return u til the lines are gone. They do Door dash btw. read more

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Good cookies, but long lines and chaotic store. Yet I still go back. They're too tasty to pass up.

Always a great experience. Live the weekly rotation of flavors. There's always something for your tastes.

I am actually disappointed in my experience. I have had Crumble cookies before in both Katy, TX (I believe) in addition to Dallas Fort Worth, both of which were Great Experiences! and the Cookies were presented beautifully as well as ddeeelicious! However, on a very recent visit to the Baton Rouge location in Louisiana, I cannot say that the experience compared. The staff did not seem remotely professional (my biggest observation) nor friendly with the exception of 1 lady who worked the register. All the 'cooks' were jumping around, shouting back and forth to one another, horseplaying, for lack of better words, making the environment very chaotic. It immediately set a tone of being surrounded by a group of Highschool adolescents that have no self-control, especially in a work environment. I believe in having fun at work, but this was a little excessive. The larger concern was the quality of the cookie(s). I had purchased a box for a co. Worker's birthday and when I was offered by my colleague to pick one for myself; I only hope that he was fortunate enough to kept the ones that were actually FRESH. The cookie I consumed as not and tasted like a refrigerated cookie while the texture was clearly an indication it was prepared day(s) prior, whatever it may be. The pastry was hard and very dry in the center only to be thrown away after one bite. I have yet to this experience before and worked a company that purchased these treats frequently, however, this time I am little embarrassed, I made a gift from this. My thoughts! create your own experience! Give them a try. Most people probably ignore poor behavior; however it also speaks volume for the buisness and its character. Check the cookies before you leave, make sure they do not pull them from the lower bottom refrigerator as the fresh ones were not being produced by the cooks quick enough as they were having too much fun! and ASK! ask about the 'freshness' of the cookies you have been provided. read more

I love most of the cookies! They're pretty soft, so if you prefer a crispier cookie, these may not be the ones for you.

Following up on my previous review made in early June, I returned to crumbl earlier this week and the issue I had in June, namely verbally asking you to tip before even receiving/being shown your bill, did not occur---as such 5 stars! On all occasions I have been the product is great, workers are polite, place is clean. Yes, it is pricey and if there are many people in line it could take a minute but it's no pricier than high end places of this type and waiting, well, if you do not want to wait then you go somewhere else---that's easy. And by the way, as I have done on all my visits except the last one, yes, I did leave a tip. read more

These cookies are a little pricey but oh yeah they are worth it! They have a strawberry cookie I love reminds me of strawberry shortcake. They also have a caramel cookie that is so good it makes my tongue do a happy dance. They have so many delicious cookies and every cookie is delicious and made with love and you can tell it in the taste. I come here for my sweet tooth fantasy's read more

Never again.... I've found hair INSIDE of a cookie on two separate occasions. The first time I emailed the mgt. and never received a response so I called and received a refund but not one I'm sorry. My first time back after that incident and a hair again.... Not on top but INSIDE the cookie read more

Crumbl - Baton Rouge - Hair in cookie - Bakeries Near Me - Baton Rouge, Louisiana

Good Service! Great cookies! I'm always in and out. The staff is professional and polite.

Cookies are good service meh. I accidentally ordered two of the same cookies and the lady wouldn't help me out walked away as I was talking. I had to go back in line to see if I could pay the difference to get a different cookie. The same old lady refused with a blank face. I wish they'd try to keep the customers happy on a simple request. read more

Crumbl - Baton Rouge - Bakeries Near Me - Baton Rouge, Louisiana

Great cookies and the owner is really nice! We've received cookies as gifts at work numerous times and the flavors are always fun and tasty! However, today was my first experience at the store & I was beyond DISAPPOINTED in the customer service I received. I placed my order online at noon so I could swing by after work and pick them up as a gift for another office. I arrived at 3:45pm and my order was not complete. I stood at the pick up line and said I had an online order and the cashier just looked at me. She continued to check out people and make their orders, continuing to ignore me. Finally after waiting 25 minutes on help, I asked another employee if they were even going to work on my order that I place over THREE HOURS AGO, and she still worked on two more orders that were just placed before starting mine. I was clearly upset and they did not care one bit. I never received an apology or any acknowledgment to the poor service I was provided. I expected this transaction to be simple and quick and it was a horrible experience. Enough that I'll never purchase Crumbl on my own (but will gladly eat them when gifted, because they really are delicious) read more

Crumbl - Baton Rouge - Bakeries Near Me - Baton Rouge, Louisiana

Wow! These cookies are really good. Now, of course I had to try ALL of the cookies...yeah, I got'em all...don't judge me! They were all very tasty. The sea salt toffee and strawberries n cream were my top two. The milk chocolate was a solid chocolate chip cookie but I prefer a slightly stronger chocolate chip favor (eg semi-sweet chocolate) but it was still really good. The chocolate cake cookie reminded me of a classic chocolate sheet cake, which I love. The peach cobbler was more of a tart than cookie, but hey, I'm cool with that!! Peach cobbler is one of my favorite desserts and this cookie/tart did not disappoint. It was also served warm, which was great. The strawberries n cream was also more of a tart, however it was super light and airy...reminded me of strawberry shortcake, which was definitely a win for me. This one was served chilled. The sea salt toffee was the perfect buttery, salty and sweet combo. I mean, I don't know what else to say..just buttery deliciousness!! The cake batter was pretty good. I love all things cake batter but surprisingly this one was my least favorite..not to say it wasn't good..it was delicious, just my least favorite of the six. Now, as recommended, I went to the shop in the morning and there was NO LINE! The ordering kiosks were out of order so you have to order at the counter, which worked out great, since I was the only one in there. People started piling in after I got there though. Another ordering option is to order curbside using the app. This feature is a lifesaver. Now, I'd read the negative reviews before visiting and was a little apprehensive, but my experience was great! I'd encourage anyone to give them a try, at least once, just try ordering in advance, to avoid the wait. read more

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I'm so torn about this experience! Let me paint you a picture.. You stand in line (mostly hot and sweaty outside) for 40 minutes to get 5 beautiful cookies. Its clearly overcrowded inside but no one helps to space out the flow (covid) or clear the Pick Up area for those waiting to receive their order. As you wait you see many people driving in and within minutes leaving with their orders via Curbside. Dangit why didn't I think of that? Only 2 of the ~15 workers are wearing masks- one below the nose and one under the chin.. what's the point y'all. Meanwhile, a literal group of flies are swarming in a mini tornado at the front of the line and you spot 2 flying behind the glass where the magical cookie dough is being mixed. So far, 1 star. Should I just leave? Too late, you're at the cash register. She's cheerful and kindly takes your order, flipping over the screen to confirm. Surprisingly, within 1 minute I get my cute pink boxes of cookies (smeared with oil all over the outside) and head home. Cookies are HUGE and beautiful and make you think maybe they're worth the $3-4ish each. So you sample each of them and... still am torn! Strawberries N Cream: 2/5 stars - strawberries were delicious! The cream was so light and airy that I couldn't even taste it like it wasn't there at all. Cookie itself was pretty basic, bit dry. Cake Batter: 4.5/5 stars - This one saved the day and I don't even like cake batter normally. Cookie itself was noticeably undercooked so it was extremely chewy but with the cream cheese frosting on top, was absolutely delicious. Peach cobbler: 3/5 stars - wanted to love this one because of its warm cinnamony peachy goodness but there was a definite off smell to it that my husband agreed wasn't just me. Milk Chocolate Chip: 1/5 star - so sad. How can a simple choco chip cookie that looks so amazing taste so not amazing. Baked perfectly - ever so slightly crunchy on the outside, soft on the inside - but somehow just didn't taste very chocolately or yummy at all! Why! (My husband on the other hand loved it) Chocolate Cake: - gifted to a friend who said the "frosting was delicious!!" So overall, torn. A lot of things I feel the place could improve on. Each cookie had some things to love and not to love. It's promising that new flavors are rotated out every week. Just please get rid of the flies!! Tip: order curbside and skip the line read more

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Alright I hate to do this because I usually never write bad reviews unless it's really disappointing. I love the cookies but I have to give my honest opinion. Today was my first time trying this place out and I have to say..the kind of service I received? Terrible. I felt like I was at McDonald's trying to place an order. This is how the entire transaction went; ..cashier: *mumbles under his breath* "can I take your order?" me: *says what I want* ..cashier talking to another worker: "aye yo bro so how do tips work? Do we just get the tips or the store takes it directly?" "This sum bulls**t" "etcetc" ..proceeds to flip the POS screen very rudely as if he hates his life, while I give a 15% tip (which I shouldn't have)* ..me: ???what??? at the end of the transaction, there was no closing or nothing. No thank you, no instructions on what to do next, whether my name would be called etc. I stood there waiting as the cashier just kept having a conversation with another worker. While there's a line at the door lol. All I have to say is wow! This place is beautiful, the atmosphere is pleasing, the cookies were great. Do not let terrible customer service ruin this place which will then cause people to not return. This is just an honest review from me..other than the disgusting service, the cookies were great. read more

The sizes of these cookies are pretty massive, however, they're not all that delicious to me. There's really not much flavor. They all were super sweet. The lines are long on the weekends. read more