The device is quick and good, the cookies are always so sweet and yummy. My favorite has to be the key like pie. The service is always quick and the workers are very kind read more

When it's a cookie emergency I check the crumbl app. Love that it sends you a link to Track so I can use their app and not a food app like other restaurants. Just wish they would stick to cookies as the cakes are great but they aren't cookies and then you have limited cookie options. Sorry I didn't have photos but I have never been to the physical location and everytime I think of leaving a review for them, it's after I have eaten the cookies and have no photos left. read more

Lava cookie didn't have enough melty chocolate in the center, though they had enough frosting on the cookies we tried. Two staffers kept busy in the mid-day re-stocking sugar and flour in giant tubs. read more

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Really are good cookies. 4.99 for a large, but size is twice as large than other cookie spots. The decadent flavors , options really are unique and the options appear to change weekly or by season. I had a salted Carmel something that had a Carmel cream on top... really was ac treat to eat. Young kids, staff all friendly and upbeat. read more

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My friends and I decided to share a couple treats during our bible study. We had their cinnamon toast crunch cookie as well as their strawberry shortcake. The cinnamon toast crunch cookie is INSANELY good. It is sweet, but despite that, you still get the cinnamon flavor. It sort of reminded me of eating a solid version of the leftover milk after eating cinnamon toast crunch cereal. The strawberry shortcake was not my favorite. I did like the strawberry filling but the frosting and cake were too sweet. I prefer the whipped cream frosting, but this seemed to have your traditional sweet frosting. This crumbl is in a good location, around other good businesses and since it's in a plaza, there is plenty of parking. I find these cookies to be expensive but apparently there's 4 serving sizes in one so if you look at it that way, it's no so bad for 4 cookies in 1. read more

I ordered delivery and it arrived sooner than expected ! Yay me! Driver called to let me know he left the cookies on the porch for me . Ambiance of eating warm cookies at home can't be beat! read more

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I tried the peach pie !!! So yummy I came here with family after dinner and it's in a great location. I believe it's still fairly new to the area so it was great to see . I went into the store and the smells were amazing . I suggest ordering online . Thanks to a fellow customer who suggested this. I was able to order online and skipped having to wait in line because they prioritize online orders . Again the peach cookie was amazing . I will for sure come back ! Great customer service and yummy cookies . read more

Crumbl - Dedham - Crumbl - Bakeries Near Me - Dedham, Massachusetts

Cookies are good. Kids definitely liked the cookies. Though the store was dirty and gross. $5 for a cookie from a dirty store is not good. Premium price needs to have a premium experience. read more

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OK maybe too much hype. Not overly impressed and kudos to the entrepreneur for creating the space to thrive on the cookies!

Plenty of parking. They could use something with less sugar, like a good coffee cake..

Unique & delicious cookies! Convenient order ahead and fast service. Perfect spot for a late night snack.

amazing super recommend - order from the plain to most created flavor you can't go wrong read more

Great place! I loved eating here and the service was great!. It looks beautiful ! Will be coming back!

10/10 amazing this is my biggest pregnancy craving i love crumble !! i would highly recommend to anyone

I give 2-Stars & I wish I didn't have to, but reaso being is that for the past (& only 3 orders) from this store - I always select the 12-pack & 24 of the minis on Monday & they NEVER give me chocolate chip - I never get one & I even gave them a top mark on the sealed box HOPING there would be chocolate chip cookie & !! i called them, thinking that maybe they were all out and nah read more

Very very good i love the brownie batter and i love crumbl so so much. It is so yummy and i will be going back for a warmed cookie

Thought they could have been little more in the cooked side a bit undercooked in the center. Should have added some vanilla

Awful service for a brand NEW location! This is what happens when a huge company just gets bigger and bigger they care about their money and products but not their customers. And their customers are what keeps them In business. We walked in on a Saturday evening and nobody was there to help. They cared more about their online orders first. We were going to place a takeout order on the iPads in store but that was taken too long and nobody asked "how May I help you?" Lack of service, Lack of knowledge and lack of customer service clearly. Will never go back! read more

Sooooooooo good...my favorite is the chocolate chip. They have different flavors on different days, however the chocolate chip is available everyday. This Dedham location is clean n wide open, you can see everything. They are BUSY!!!! I have only been in 3 times, each time a constant flow of people coming in, waiting n going out. Their cookies are a little pricey $5 for 1 (your best deal 4 large for $16). Anyway, you get what you pay for. If you want cheaper make them yourself, if you want a decadent moist luxurious cookie you will pay. I consider Crumble Cookie a treat, not something I want to eat all the time. But if you are craving sweets n want to treat yourself or you want to impress someone with a sweet tooth, you cannot go wrong with Crumble Cookie. It's easy to walk in place your order (n pay) at designated kiosks. They are a great addition to the Dedham Area since Chic Fil A! read more

Crumbl - Dedham - Two chocolate chip, Cinnamon Toast Crunch n a strawberry something....they were all good - Bakeries Near Me - Dedham, Massachusetts

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They don't check to make sure they're giving orders to the right delivery person, so after placing my order and waiting 25m, I was told it was cancelled because the wrong driver picked it up, and then they closed. So yeah, don't order here. You'll never get your cookies, you'll just end up angry read more

Amazing love the cookies super fast service and very friendly employees this was my first time trying Crumbl and definitely won't be my last. The ambiance was so lovely and beautiful read more

Cookies this week are fire. The biscoff one is insane. So is the cookies and cream. The banana one isn't my favorite.

Large cookie has 800 calories in it, 200 per serving. Mini cookie has 200 calories as well. When they sold out of the big cookie AFTER I had paid for it, they instead gave me three mini cookies, only adding up to 600 calories. In conclusion, i paid full price only to receive 75% of my food. The lady giving us the food wouldn't have even told us about the inconvenience unless we had asked. Maybe they should be more prepared and not steal my money. Also, their store is ugly. Bad lighting bad floor bad everything. And they also leave the cookies lying around and don't make sure the CORRECT person receives their cookies. The same box was brought in and out three times while we were there. Poor attention. read more

Nicest Crumbl we have tried so far cookies were so fresh and moist staff weren't the friendliest to be honest I think when you can see kids are so excited a touch of kindest costs nothing but I can't put down the cookies so we will be returning read more

Crumbl - Dedham - M and m cookies choc chip and strawberry cheesecake - Bakeries Near Me - Dedham, Massachusetts

Visited the Dedham store today, first time ever in any Crumbl store. I was very impressed with how clean and wide open everything was. The customers can see everything happening with the cookies. I brought a six pack tasted all the cookies for this week and they were delicious!! Highly recommend this location. Will be visiting again. Hopefully I'll get a cookie cutter next time, I didn't see any in the store. read more

Crumble cookie is so good!! It's worth the money and the cookies are so big I love that they just opened a location near by

Cookies are great!!!! Ordered the confetti cake and pink sugar. Delicious. Service is another issue. Owner needs to work on it. One self service was down leaving only one. Stood at counter and was completely ignored. Wanted to place order since the one self serve was being used. After being ignored the person finished up placing order so I could place mine. No one is manning the cash desk. Completely unacceptable. They saw me too but were too busy filling orders . Shame on management. read more

Five dollars for one cookie is a lot. I don't care how good it is or how fresh it is.

Amazing cookies . It's so hard to pick the flavors and the staff is always so helpful when I visit .

I went in to the store this morning. There was one customer waiting for her order and me. There were three employees working - so I waited ..... After 5 plus minutes on of the workers looked at me , turned her back and deeper into the kitchen. Not one person acknowledged that I was there , never said " I'll be right there". I will never find out if the cookies are $5 a piece, because the service is so bad I will never go back. read more

I agree with other customers regarding service. It's lackadaisical and they don't acknowledge you when busy. I stood in front of the register over 10 minutes waiting to order without a word. The previous time I was given he wrong cookies as well as forgetting specific toppings to the cookies. The thing I dislike most is tht hey have the music BLARING through the overhead speakers so you have to raise your voice to talk. Not to mention tht some of the reggaeton songs they were playing were with vulgar lyrics and unacceptable for a family cookie store read more

great atmosphere great cookies and oh so very delicious definitely worth a try get your cookies today

There may be a wait but definitely worth the wait the cookies are always fresh and yummy...

Agree with other reviewers that this location is filthy. I second guessed eating the cookies I ordered after I took a look around...clumps of cookies embedded into the floor and the register, the kitchen was a disaster with crumbs and debris everywhere. Not to mention they have a sign saying "latest health report available upon request" instead of hanging the actual health report...does not instill a lot of confidence. This was my first time in this location, and I do not want to go back. read more

After placing an order for the cornbread and butterfinger cookies, I received a cornbread cookie with no honey butter glaze, buttercream frosting, or honey drizzle and the butterfinger cookies taste like the sugar was replaced with salt and are completely inedible. Is dough tested before being shipped or baked? read more

always busy but it worth the line !!!! cookies taste amazing! always excited to walk it and see the new menu of the week read more

I have always enjoyed the cookies and new desserts. The tres leches dessert made my heart smile. Love their peanut butter chocolate chip and who can resist the classic chocolate chip. read more

amazing this was ohenoenal the service quality was at the bend at and the cookies are really good

Best cookies ever! They don't even compare to insomnia cookies. Please bring back the chocolate silk pie!!

cookies are good. new flavors every week keeps you coming back for more. plenty of parking. rewards program is worth it. I normally buy a single cookie and that's enough to satisfy my sweet tooth for 2 nights. read more