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    Crumbl - Dublin

    3.9 (179 reviews)
    ModerateBakeries, Desserts
    Closed Closed
    Updated 3 weeks ago

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    Christy T.

    The staff was so helpful about the ordering tablet and the app that I downloaded. Would come again just because of who worked on 12/9 about 11:45am. Food was very delicious. I especially like the minis since they were like 2 bites' size. Very clean and bright store, order and to take out only, there is no sitting area.

    Soiled box on the outside

    Hello Arlene Wall I'm writing this review to express my very unpleasant experience with Crumbl Dublin employees, Adella & Rachel. On Monday, August 24th, I visited your store and placed an order for 96 cookies for a corporate event. My order was taken by Adella and I confirmed the pick-up date of August 27th at 9:30 am, but shared with Adella that I would probably pick them up around 10-11 am. She said that would be great! in the effort of allowing time to ensure mý order was ready. Order amount $239.04. Thursday, August 27th I walked into the store and no one was present. Finally an employee by the name of Rachelle appeared. I said hello and she didnt respond. She looked at me and asked if I was there to pick up an order? I said yes, and provided my name. (how did she know that I placed an order???Hmmmm) Rachael grabbed a box from a rack and dropped the box in front of me and walked away. I immediately noticed the hand smudges on the outside of the box and like any customer I open the box to check the order and was completely shocked by the poor presentation of the cookies and the soiled box in which they decided to package my order in. I asked Rachael to look at the dirty box and poor service and she stomped her feet as she walked toward me and placed her hands on her hips and declared she didn't find anything wrong with the order and asked if wanted her to call the Store Manager. I replied... Absolutely!! Rachael didn't offer anything remotely close to an apology. She looked at me as if I was causing her an inconvenience. She also complained and stated to me that she felt as if she was being "set up" and thrown under the bus and that she had nothing to do with my order. That statement confused me??? Did they plan to sabotage my order??? She said she didn't make the order, but she also said she was the only employee working that morning. So when were my cookies baked??? Were they day-old cookies??? Frankly, they looked like 2-week old cookies! The Store Manager, Adella spoke with me over the phone and exclaimed she didn't know what happened to my order, but apologized that she didnt live nearby to come to the store to review the situation. She asked Rachael to take photos, but she didn't. I took the attached images while standing in the store. Adella told Rachael to rebox my cookies because I didn't have time to wait for a new order, nor did I want to inconvenience Rachael with her very bad attitude any further. While I was speaking with Adella on Rachael's phone, Rachael demanded her phone back from me, which I then gave her. She immediately took the box of cookies and slammed them on the table as well as slamming and opening refrigerator doors while reboxing the order. Once completed, she again dropped the box of cookies in front of me and walked away with an attitude...still no apology for my inconvenience and experience. I merely want you to know what kind of employees you have representing your company and the product that's being provided. I certainly shared this experience with my colleagues and family! Ultimately, I felt there was some underlying discrimination. I felt Rachael was trying to provoke me with her behavior, but I'm a person of great character and didn't fall for her antics. For all those who were a part of this situation, please know the cookies were NOT eaten. The event was outside on a windy evening...and they were blown off the table onto the ground. The Lord works in mysterious ways!!! He Knew! And I will NEVER spend a dime at your location again. Signed, Disappointed

    Cookies
    Simpreet K.

    This Crumbl cookies location is on regular rotation for us anytime the Cookie Monster cravings strike. Service is fast, never been an issue. This is a well-maintained location and we have never had a negative experience. Cookies are always yummy and high quality. I was unable to procure the famous and viral Dubai Chocolate Brownie Cookie though.

    Sherry Y.

    3.5 stars Located in a busy plaza with parking lot. Easy ordering system on the iPad but there's also staff to help if you have questions. It was an open kitchen. Ordered the chocolate chip cookies and it was pretty quick turnaround. The cookie itself was huge but just ok, very thick and it was a bit undercooked.

    Box
    North S.

    Fantastic cookie, but you dont need me to tell you that, you probably already heard this from 10 different content creators. you probably already bought some yourself. And it was so worth perfect soft chewy texture, perfect sweetness and so warm and soft, it slowly and effortlessly melts in your mouth. Becomes this blend of delicious glob in your mouth after just a few bites. Extra Got my order before I even got my receipt. Fast service Very stripped down Self order machines Cool self order machines UI Large single is cheaper than the small 3x (theres no small single) When I came, there werent that many cool flavors of cookies so I just went with the classic never fails, chocolate chip. They had merch I thought Ive already had good cookie, but crumbl is making me rethink that thought, probably the best cookie I've ever had and to that I say 5/5

    Christine R.

    Came in because I wanted to try their Biscof Tres Letche. It was delicious. We were greeted right away, and we've proceeded to order. And we got our cake and cookies right away.

    Krysten H.

    I personally have never tried the cookies but I pick them up for family and friends occasionally. Everyone who I've gotten them for loves them. I love that they open at 8 am, service here is quick and ample parking in the morning!

    Cookies!
    Stephanie M.

    I've been hearing how this cookies are absolutely delicious and to die for!!! My bf and I had a sweet tooth, luckily we were close to Dublin location and decided to try it out! Walking in you have to place your order on the tablet to the right and you select the type of cookies you want and how many you would like. Within minutes your order will be ready! ALL THE COOKIES WERE BOMB AFFFFF!!!! This place is definitely lives us to its hype!!! Come by whenever you have a sweet tooth!

    Warm, mushy raspberry cheesecake with soft warm and lumpy cream cheese!
    Cali Girl M.

    Every time I go in there, not a single person greets me or says "we'll be right with you", they look at you for a second as if they're annoyed and do not say a word until they feel like it. Today I went in to get the raspberry cheesecake and it says served chilled. It was warm and mushy, and the whipped cream looked like it was spooned on and looked so sloppy and messy, I thought it was cottage cheese and tasted like cheesecake mousse! This is extremely disappointing, and the customer service needs some great improvement!!!

    Karen G.

    Saw TikTok was full of these cookies and just happened to be in the Dublin area and decided to try it. It is $4.99 for a single cookie. The place is very clean and you can see how they make the cookies. Order from the kiosk. Not many choices. I got the 4 cookies in a box for $20. These cookies are pretty and very Instagram-able but they are way too sweet for my tasting. My daughters usually can take sweets and they said too sweet for them too. Overall, they are not all that to me, trying them once is enough for me.

    Jen-Jen B.

    Way overdue review. Was here a few months ago during one of my sugar cravings. Place was clean. Always enjoy limited/seasonal treats. Picked up some goodies and enjoyed every bite. The server was nice. But I feel like the San Ramon location seemed to have more availability on flavors.

    Mini 3-Pack

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    2 years ago

    Delicious cookies!! My daughters and I really enjoy eating them with milk. I recommend you try each and one of them.

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    Alex S.

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    2 years ago

    Amazing choices every week. Great service and presentation. Always use the app as the rewards add up quickly!

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    Alex S.

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    2 years ago

    Best cookies! Jammy heart was my favorite. The cookies never disappoint! And the flavors unique

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    Alex S.

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    2 years ago

    Love these cookies! They are the best! Pink sugar is my favorite but most of the ones I've tried are great!

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    Alex S.

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    2 years ago

    Loving the new cakes and Pies they have come out with! They are very moist and delicious

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    Alex S.

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    2 years ago

    The cookies are beyond this world so yummy and warm. The service is great very friendly and fast. Hardly any wait time.

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    Alex S.

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    2 years ago

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    Alex S.

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    2 years ago

    the employees there are always very kind & easy to talk to/interact with. The place is also very clean every time I go.

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    Alex S.

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    2 years ago

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    Alex S.

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    2 years ago

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    Alex S.

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    2 years ago

    Used curbside pickup, good experience! Cookies smell delicious, picked up for my daughter.

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    Alex S.

    We can't wait to welcome you back for another outstanding visit!

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    2 years ago

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    Alex S.

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    2 years ago

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    Alex S.

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    3 years ago

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    Alex S.

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    3 years ago

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    Alex S.

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    4 years ago

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    3 years ago

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    Alex S.

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    3 years ago

    Small venue but easy to access off the freeway. Staff was friendly and cookies were yummy!

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    Alex S.

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    4 years ago

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    2 years ago

    Delicious cookies but no one to help you place an order. Would be nice to have someone at the 'register' to get things moving quicker

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    Alex S.

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    2 years ago

    Very good weekly choices. Some staff members are pretty friendly while others reflect as having a long hard day.

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    Alex S.

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    3 years ago

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    Alex S.

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    3 years ago

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    Alex S.

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    3 years ago

    These cookies suck. I got the chocolate one and could hardly taste the chocolate. The chick fil A cookie is better.

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    Alex S.

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    3 years ago

    Yum, love the cookies and love that allergy info is clear listed for each cookie, easy to find! That's much appreciated.

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    Alex S.

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    4 years ago

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    4 years ago

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    2 years ago

    Amazing service. Love the cookies. The food was great. The place is at a great location.

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    Alex S.

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    4 years ago

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    4 years ago

    Overrated and over priced the sugar content is way to high in their items don't get what the the hype is all about

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    4 years ago

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    2 years ago

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    Alex S.

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    3 years ago

    I love their cookies. This is my number one go to place to buy the most delicious cookies.

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    Alex S.

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    3 years ago

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    3 years ago

    Delicious cookies. Great customer service Cookies are always fresh and made with quality ingredients.

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    Alex S.

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    4 years ago

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    3 years ago

    Very nice very good love my cookies and love the environment! Everyone on staff was kind and good looking.

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    Alex S.

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    3 years ago

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    3 years ago

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    3 years ago

    Fresh baked yummiest! I love that they have staples like chocolate chip and sugar cookie weekly.

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    Page 4 of 5

    Ask the Community - Crumbl - Dublin

    Kamurocho - Hong Kong milk tea and Mango Matcha

    Kamurocho

    4.6(465 reviews)
    2.9 mi
    $$

    I love coming here for a kinako kakigori, both the food and the service is refreshing and calming…read more Kamurocho is a small shop and the ambiance reminds me of small town shops in Japan. Their coffee drinks are strong enough to wake up Snorlax! The cost is relative to its location, so be mindful that the South Bay and the peninsula may have more economic and competitive pricing.

    I've seen Kamurocho all over my feed and stopped by for a morning latte before running errands. We…read morehad to do a double take before walking in to ensure we were even at the right place, even though it's in a well known strip mall between a Denny's and Nations. So they could definitely can do a better job of decorating the interior to really look like a cafe instead of a vacant room. We tried their matcha roasted rice latte and Hojicha latte, both sweetened. The hojicha latte was AMAZING! 10/10, no notes. It reminded us of the hojicha we had in Japan. The matcha roasted rice was unfortunately way, way too sweet to tolerate and little matcha flavor and green color. I would be open to ordering this again with extra matcha and little to no sweetener. This would be a 5 star review if the ambiance was nicer and matcha wasn't so weak and sweet. I would definitely be interested in coming back and giving Kamurocho's matcha another try and exploring their other drinks.

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    Kamurocho - Matcha latte, yummm roasted rice flavor

    Matcha latte, yummm roasted rice flavor

    Kamurocho - Honeycomb Latte

    Honeycomb Latte

    Kamurocho - Matcha shaved ice

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    Matcha shaved ice

    Crumbl - Dublin - bakeries - Updated September 2026

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