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    Crumbl - Dublin

    3.9 (179 reviews)
    ModerateBakeries, Desserts
    Closed Closed
    Updated 3 weeks ago

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    Christy T.

    The staff was so helpful about the ordering tablet and the app that I downloaded. Would come again just because of who worked on 12/9 about 11:45am. Food was very delicious. I especially like the minis since they were like 2 bites' size. Very clean and bright store, order and to take out only, there is no sitting area.

    Soiled box on the outside

    Hello Arlene Wall I'm writing this review to express my very unpleasant experience with Crumbl Dublin employees, Adella & Rachel. On Monday, August 24th, I visited your store and placed an order for 96 cookies for a corporate event. My order was taken by Adella and I confirmed the pick-up date of August 27th at 9:30 am, but shared with Adella that I would probably pick them up around 10-11 am. She said that would be great! in the effort of allowing time to ensure mý order was ready. Order amount $239.04. Thursday, August 27th I walked into the store and no one was present. Finally an employee by the name of Rachelle appeared. I said hello and she didnt respond. She looked at me and asked if I was there to pick up an order? I said yes, and provided my name. (how did she know that I placed an order???Hmmmm) Rachael grabbed a box from a rack and dropped the box in front of me and walked away. I immediately noticed the hand smudges on the outside of the box and like any customer I open the box to check the order and was completely shocked by the poor presentation of the cookies and the soiled box in which they decided to package my order in. I asked Rachael to look at the dirty box and poor service and she stomped her feet as she walked toward me and placed her hands on her hips and declared she didn't find anything wrong with the order and asked if wanted her to call the Store Manager. I replied... Absolutely!! Rachael didn't offer anything remotely close to an apology. She looked at me as if I was causing her an inconvenience. She also complained and stated to me that she felt as if she was being "set up" and thrown under the bus and that she had nothing to do with my order. That statement confused me??? Did they plan to sabotage my order??? She said she didn't make the order, but she also said she was the only employee working that morning. So when were my cookies baked??? Were they day-old cookies??? Frankly, they looked like 2-week old cookies! The Store Manager, Adella spoke with me over the phone and exclaimed she didn't know what happened to my order, but apologized that she didnt live nearby to come to the store to review the situation. She asked Rachael to take photos, but she didn't. I took the attached images while standing in the store. Adella told Rachael to rebox my cookies because I didn't have time to wait for a new order, nor did I want to inconvenience Rachael with her very bad attitude any further. While I was speaking with Adella on Rachael's phone, Rachael demanded her phone back from me, which I then gave her. She immediately took the box of cookies and slammed them on the table as well as slamming and opening refrigerator doors while reboxing the order. Once completed, she again dropped the box of cookies in front of me and walked away with an attitude...still no apology for my inconvenience and experience. I merely want you to know what kind of employees you have representing your company and the product that's being provided. I certainly shared this experience with my colleagues and family! Ultimately, I felt there was some underlying discrimination. I felt Rachael was trying to provoke me with her behavior, but I'm a person of great character and didn't fall for her antics. For all those who were a part of this situation, please know the cookies were NOT eaten. The event was outside on a windy evening...and they were blown off the table onto the ground. The Lord works in mysterious ways!!! He Knew! And I will NEVER spend a dime at your location again. Signed, Disappointed

    Cookies
    Simpreet K.

    This Crumbl cookies location is on regular rotation for us anytime the Cookie Monster cravings strike. Service is fast, never been an issue. This is a well-maintained location and we have never had a negative experience. Cookies are always yummy and high quality. I was unable to procure the famous and viral Dubai Chocolate Brownie Cookie though.

    Sherry Y.

    3.5 stars Located in a busy plaza with parking lot. Easy ordering system on the iPad but there's also staff to help if you have questions. It was an open kitchen. Ordered the chocolate chip cookies and it was pretty quick turnaround. The cookie itself was huge but just ok, very thick and it was a bit undercooked.

    Box
    North S.

    Fantastic cookie, but you dont need me to tell you that, you probably already heard this from 10 different content creators. you probably already bought some yourself. And it was so worth perfect soft chewy texture, perfect sweetness and so warm and soft, it slowly and effortlessly melts in your mouth. Becomes this blend of delicious glob in your mouth after just a few bites. Extra Got my order before I even got my receipt. Fast service Very stripped down Self order machines Cool self order machines UI Large single is cheaper than the small 3x (theres no small single) When I came, there werent that many cool flavors of cookies so I just went with the classic never fails, chocolate chip. They had merch I thought Ive already had good cookie, but crumbl is making me rethink that thought, probably the best cookie I've ever had and to that I say 5/5

    Christine R.

    Came in because I wanted to try their Biscof Tres Letche. It was delicious. We were greeted right away, and we've proceeded to order. And we got our cake and cookies right away.

    Krysten H.

    I personally have never tried the cookies but I pick them up for family and friends occasionally. Everyone who I've gotten them for loves them. I love that they open at 8 am, service here is quick and ample parking in the morning!

    Cookies!
    Stephanie M.

    I've been hearing how this cookies are absolutely delicious and to die for!!! My bf and I had a sweet tooth, luckily we were close to Dublin location and decided to try it out! Walking in you have to place your order on the tablet to the right and you select the type of cookies you want and how many you would like. Within minutes your order will be ready! ALL THE COOKIES WERE BOMB AFFFFF!!!! This place is definitely lives us to its hype!!! Come by whenever you have a sweet tooth!

    Warm, mushy raspberry cheesecake with soft warm and lumpy cream cheese!
    Cali Girl M.

    Every time I go in there, not a single person greets me or says "we'll be right with you", they look at you for a second as if they're annoyed and do not say a word until they feel like it. Today I went in to get the raspberry cheesecake and it says served chilled. It was warm and mushy, and the whipped cream looked like it was spooned on and looked so sloppy and messy, I thought it was cottage cheese and tasted like cheesecake mousse! This is extremely disappointing, and the customer service needs some great improvement!!!

    Karen G.

    Saw TikTok was full of these cookies and just happened to be in the Dublin area and decided to try it. It is $4.99 for a single cookie. The place is very clean and you can see how they make the cookies. Order from the kiosk. Not many choices. I got the 4 cookies in a box for $20. These cookies are pretty and very Instagram-able but they are way too sweet for my tasting. My daughters usually can take sweets and they said too sweet for them too. Overall, they are not all that to me, trying them once is enough for me.

    Jen-Jen B.

    Way overdue review. Was here a few months ago during one of my sugar cravings. Place was clean. Always enjoy limited/seasonal treats. Picked up some goodies and enjoyed every bite. The server was nice. But I feel like the San Ramon location seemed to have more availability on flavors.

    Mini 3-Pack

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    2 years ago

    Delicious cookies!! My daughters and I really enjoy eating them with milk. I recommend you try each and one of them.

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    Alex S.

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    2 years ago

    Amazing choices every week. Great service and presentation. Always use the app as the rewards add up quickly!

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    Alex S.

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    2 years ago

    Best cookies! Jammy heart was my favorite. The cookies never disappoint! And the flavors unique

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    Alex S.

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    2 years ago

    Love these cookies! They are the best! Pink sugar is my favorite but most of the ones I've tried are great!

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    Alex S.

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    2 years ago

    Loving the new cakes and Pies they have come out with! They are very moist and delicious

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    Alex S.

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    2 years ago

    The cookies are beyond this world so yummy and warm. The service is great very friendly and fast. Hardly any wait time.

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    Alex S.

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    2 years ago

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    Alex S.

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    2 years ago

    the employees there are always very kind & easy to talk to/interact with. The place is also very clean every time I go.

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    Alex S.

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    2 years ago

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    Alex S.

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    2 years ago

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    Alex S.

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    2 years ago

    Used curbside pickup, good experience! Cookies smell delicious, picked up for my daughter.

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    Alex S.

    We can't wait to welcome you back for another outstanding visit!

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    2 years ago

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    Alex S.

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    2 years ago

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    Alex S.

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    3 years ago

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    Alex S.

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    3 years ago

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    Alex S.

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    4 years ago

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    3 years ago

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    Alex S.

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    3 years ago

    Small venue but easy to access off the freeway. Staff was friendly and cookies were yummy!

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    Alex S.

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    4 years ago

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    2 years ago

    Delicious cookies but no one to help you place an order. Would be nice to have someone at the 'register' to get things moving quicker

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    Alex S.

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    2 years ago

    Very good weekly choices. Some staff members are pretty friendly while others reflect as having a long hard day.

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    Alex S.

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    3 years ago

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    3 years ago

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    3 years ago

    These cookies suck. I got the chocolate one and could hardly taste the chocolate. The chick fil A cookie is better.

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    Alex S.

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    3 years ago

    Yum, love the cookies and love that allergy info is clear listed for each cookie, easy to find! That's much appreciated.

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    4 years ago

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    4 years ago

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    2 years ago

    Amazing service. Love the cookies. The food was great. The place is at a great location.

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    4 years ago

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    4 years ago

    Overrated and over priced the sugar content is way to high in their items don't get what the the hype is all about

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    4 years ago

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    2 years ago

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    Alex S.

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    3 years ago

    I love their cookies. This is my number one go to place to buy the most delicious cookies.

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    3 years ago

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    3 years ago

    Delicious cookies. Great customer service Cookies are always fresh and made with quality ingredients.

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    4 years ago

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    3 years ago

    Very nice very good love my cookies and love the environment! Everyone on staff was kind and good looking.

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    Alex S.

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    3 years ago

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    3 years ago

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    3 years ago

    Fresh baked yummiest! I love that they have staples like chocolate chip and sugar cookie weekly.

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    Page 4 of 5

    Ask the Community - Crumbl - Dublin

    Paris Baguette - Sanrio cake from Paris baguette (I bought the cake toppers and they put it on)

    Paris Baguette

    3.9(668 reviews)
    4.5 mi
    $$

    Peach iced tea was refreshing and sweet, perfect for the summer. The crab croquette was ok, it…read morewould probably be better if it was warmed and crispy. It was quite greasy and took away from my experience. My personal favorite was the pasty with strawberry and blueberry, it was delicate and subtle. Service seems like they could have another worker in the front, although they were friendly and worked as efficiently as possible, customers came in waves so they appeared a little swamped at times. Ambiance is nice, good for catching up over coffee, studying, or hanging out. There is a decent amount of tables here and the cafe is clean and welcoming.

    I've been a loyal Paris Baguette customer for years, and it's still one of my favorite bakery…read morechains. My family always gets cakes from here for special occasions, and we also stop by pretty often for pastries and drinks. I ordered an iced matcha latte with strawberry syrup at the bottom of the cup. The drink is on the sweeter side, but I personally like sweeter drinks, so I enjoyed it a lot. The matcha flavor was still nice and balanced. I also got an almond pastry (warmed up), a chocolate supreme croissant, and a strawberry croissant. Everything tasted fresh and flaky, and I honestly love their pastries in general. The ambience is decent as well. One thing I'd recommend is going earlier in the day because there's usually a bigger pastry selection. I've also noticed that the Dublin location tends to have a bit more variety in pastries and slightly better service.

    Photos
    Paris Baguette - Blueberry yogurt cake yumm

    Blueberry yogurt cake yumm

    Paris Baguette - Penguin Pond Chocolate Cake

    Penguin Pond Chocolate Cake

    Paris Baguette - Custom cake :)

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    Custom cake :)

    East Bay Bakery - Berry scone

    East Bay Bakery

    4.4(147 reviews)
    7.5 mi

    I cannot say enough wonderful things about East Bay Bakery. Their baked goods are truly amazing…read more Currently, I have a family member going through cancer treatment, and as her appetite has been very low, I try to bring her whatever she is craving to help out. The only thing she consistently requests--once or twice a week--are treats from East Bay Bakery. It is the one thing she will always eat! While their almond croissant is an absolute favorite, you honestly cannot go wrong with anything they make. Thank you, East Bay Bakery, for bringing so much comfort and deliciousness to our family. We are customers for life!

    I tried some of their bakery from the Walnut Creek farmers market on the weekend. I love their…read morerosemary focaccia bread. It is soft, moist, not to oily, and has the perfect amount of rosemary and salt particle sprinkled on top. I can eat the focaccia straight up out of the bag while walking around the farmers market. We also tried to selection of their other baked goods. They have a good variety nothing too sweet. I decided to go to their Brick + Mortar location in Danville on a weekday around lunchtime (Wednesday). I was a little bit disappointed as they did not seem to have a large quantity or variety of baked goods. They only sell focaccia bread on the weekends, they said. Some of the baked goods we ended up getting since we were already there were from the display I guess it seemed like on weekdays they don't tend to bake a large quantity. It makes sense to me, however a little bit disappointed as I figured going to the mothership would yield me a greater variety. But it sounds like if you want variety and freshness it's best to go on a weekend, or go to the farmers market where they're at. Service was quick and friendly. There was one bigger baking in the back, and one cashier. The place was pretty quiet as it was a weekday and no one else was there. But also appeared clean and bright and well air-conditioned on this hot day. I do not recommend going to this location on a weekday. I would be interested to come back on a weekend to see what it's like. Either way Walnut Creek farmers market is a must go if you want to check out their variety.

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    East Bay Bakery
    East Bay Bakery - Almond Croissant - ($7) Wife enjoyed this and did not share

    Almond Croissant - ($7) Wife enjoyed this and did not share

    East Bay Bakery - Chocolate almond croissant

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    Chocolate almond croissant

    Primrose Bakery - Tiramisu Mini Cake

    Primrose Bakery

    4.1(703 reviews)
    3.4 mi
    $$$

    After a magnificent dinner in the area a hand in hand walk in downtown Americana Pleasanton was…read morenecessary. Low and behold what did that wooden sign say out front? Did it say European pastries? We had absolutely no room for a single thing, but European? Traditionally European desserts are not heavy on the sugar, don't have all the food coloring, and additives. Ding Ding plus Ding my mind spins fast as my hubby is getting pulled at a rapid pace towards the door. He says "No Way" I say "For another time," as we don't live in the area. We walked in to see cases of pastry delights. I turn back as hubby dares not to enter entirely into the temptation. As I look back I see stacks of boxes, walk over to discover they are all pies! Anyone that knows me knows my last meal in life would consist of Berry Pie for dessert. I look and there it is a Mixed Berry. I turn and ask the lady after she was done with her customer how much for this delight? She said it's $24. Without question I grabbed said pie, and went to the register. I told her that Berry is my favorite, and she went on to say that every Friday is Pie Day. She also mentioned that if I ever needed anything in particular, I could call ahead. She could have it prepared for me. Wonderful lady and beautiful service. Might I add that a pie of this weight and stature normally runs about $35 even $40 in some places. We had a slice the next day because I could not bear it any longer. Without lie this is the best pie I've had in years!!!! Years or even perhaps ever. It has to be realized that if there is Berry Pie of any kind on the menu it will be ordered even to go. There were actual whole berries, and it was not full of sugar like some pies. You can taste the natural fruit of summer, and the crust was perfection!!!! Now I have to wait for a Birthday to order a cake. I'm sure it will be divine! I could take a pic of pie now but it's partially gone. Not so picturesque.

    Cute bakery in downtown Pleasanton. I've been here a few times now but seems I've never written a…read morereview. I stopped by recently to pick up a birthday treat for a friend, and a pistachio cannoli for me. They packaged everything separately in a cute bag. The pistachio cannoli was good but the pistachio filling tasted a bit artificial, not sure what they use, maybe a syrup. Their hours are great too. I believe I stopped by around 6PM and they still had plenty of desserts in the display case to pick from.

    Photos
    Primrose Bakery - Mini Cannolis (+ the Bronze Stand that we rented from Primrose)

    Mini Cannolis (+ the Bronze Stand that we rented from Primrose)

    Primrose Bakery - Trio- Chocolate Cannoli, Chocolate Éclair, Tiramisu Mini Cake

    Trio- Chocolate Cannoli, Chocolate Éclair, Tiramisu Mini Cake

    Primrose Bakery - Chocolate Éclair

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    Chocolate Éclair

    Crumbl - Dublin - bakeries - Updated September 2026

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