First time here... thanks for the information and updates about what cookies are cold and warm. Ladies run a tight ship, organized and communicated beautifully with one another while we were there. Had orders whizzing through, pick ups and in house. We got a 4 piece and had to do the girl's Resse brownie separately since I have a peanut allergy and they happily accommodated me and I'm so grateful. We also got two Oreo and I got a Twix cause I mean.. caramel, right! I did sneak a bite and it was cold lol I wasn't expecting that but since I let it sit out while we went to dinner... it's tea. So delish!! I like it room temperature and can see why they said it wouldn't be great heated up but it is amazing at room!! Excited to eat the whole thing and try my Oreo one tomorrow maybe... May freeze it. We shall see. Thanks crew, your hospitality and kindness and conversation were all top notch!! read more

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I'm at a loss for words (unusual for me) to describe Crumbl Cookies. Magical? Otherworldly? The cookies are large, very very large, and absolutely melt in your mouth. The offerings include 6 regular and 4 rotating flavors weekly. We bring our cookies home and cut them into fourths so that everyone can taste each of the cookies. Orders are placed at a kiosk and picked up at the counter. We have also placed orders ahead of time by phone and picked them up for events. (When we take the cookies to events, we cut them into fourths so that people get to try several flavors). They have a rewards program that allows one to accumulate 'crumbs' for purchases to unlock free cookies. I recommend that everyone treat themselves to a Crumbl Cookie, you won't be sorry! read more

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Cookies are amazing and so fun to see what flavors are for the week! And now they offer thin cookies as well.

Went here at about 8pm and asked about the featured cookie (Dubai chocolate). I was told they were sold out and were cooking more. They told me the cookies wouldn't be ready till morning. I went to website and it said cookies wouldn't be done in 15 minutes. I went back in and asked about that and was told well that's never right and they wouldn't have time to get them made because there was other stuff they had to do. Disappointed read more

They have great amount of cookie that varies each week and I love to see what kinds will be available each week. Some of the cookies are extremely sweet but they are huge cookies to share. read more

Crumbl - Middletown - Bakeries Near Me - Louisville, Kentucky

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I haven't been in awhile, but the last time I was there I got amazing service, the ambiance was immaculate too cause there was decorations that fit their style and showed an accurate depiction of what the food would be like, speaking of the food, it's absolutely delicious and I've been trying to find time to go again!! read more

Customer service may be lacking. Not what they were when they opened. However, the cookies are delicious and I love how they now offer a smaller size. read more

This was our first time trying the cookies. We have heard mixed reviews but wanted to try it ourselves. It is located in a strip mall in front of Walmart. It's not visible on the main street but once you are going to Walmart, you will see it. When you walk in, you order your cookies on a tablet. I don't think they have it set up for you to talk to a real person to order but I couldn't tell. There was someone standing close to a register but she seemed to just be handing the cookies out when they were ready. In one of the pics, shows the different flavored cookies they have. We got the candy/m&m cookie. It was very good. It was nice, warm and soft. They were also pretty big. It was a little bit crumbly but I think that is because of how soft it was. It was actually pretty perfect. They are not cheap cookies. So be expecting to pay around $4 per cookie. It is worth it but need to budget these in. read more

Crumbl - Middletown - Bakeries Near Me - Louisville, Kentucky

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A relative of mine saw that I lived near a Crumbl and asked me to stop and get some cookies. The store was clean and well laid out and the service was fast and friendly. I got four chocolate chip cookies at a cost of four dollars a cookie which seemed high! But the cookies were large and it was a gift so I proceeded. They were not as good as I had hoped, somewhat undercooked for my tastes and definitely not the best or even close to the best chocolate chip cookie I've ever had. Maybe I got a bad batch for my expectations were just too high. If I go again I definitely would try another type of cookie. read more

awesome cookies, great service and love all of the unique cookies, especially did you buy cheesecake ones

This is a good cookie spot. The prices are a little bit on the high side. However the cookies were really good and tasty. The set up was unique as you order it on a kiosk and they give you the cookies. It is a good spot that i do recommend read more

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The Dubai chocolate brownie is amazing! The perfect amount of pistachio flavored paired with a gooey fudge brownie.

Located near the 265 and Shelbyville Rd interchange in Louisville, KY, this place features large, dense and tasty cookies; albeit a bit pricey (36$ for a dozen). We took them to a baby shower and cut them into fourths to serve. They were devoured! Crumbles does not offer a wide variety of cookies but does a great job with what they do have. Quick in and out service and you can reserve your order in advance. read more

Crumbl - Middletown - Bakeries Near Me - Louisville, Kentucky

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The cookies are so good especially love when they have the cookies and cream tres leches cake and the the Carmel Apple cookie.

Fresh, amazingly delicious cookies. The delivery was fast and friendly service. The best cookies in town!

Great customer service and location overall! I work very close to here and enjoy the interaction I've had with staff!

First time trying these delicious bites of heaven. I love any kind of cookie especially the soft variety. They have a terrific menu to choose your favorites which I understand changes often. The cookies are baked often and when you get yours they are fresh and warm and the aroma is unbelievable. They are kinda pricey so we can't visit often. read more

Crumbl - Middletown - Extra Goodness - Bakeries Near Me - Louisville, Kentucky

Drool worthy cookies! I've been envious of social media posts showing the daily specials. We stepped inside and ordered from self-ordering wall unit. The menu was more extensive than we realized, including ice cream. Our choice was 4 large cookies, about $13 with tax. My favorite was the chocolate chip, followed by the chocolate potato chip. We also tried pecan pie and peanut butter cup. Pina colada was another option but I was leery. We are a family of 4 so we split each one into four pieces and shared the cookies. Why choose?! We'll be back when our sweet tooth strikes! read more

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Crumbl is great! We live pretty far from Louisville, so when we were up there and got a cookie craving late in the evening, we jumped on the opportunity to stop by Crumbl. I refuse to believe that each cookie is six servings! They're half a serving, maximum, so you can confidently have two. The menu rotates weekly, with the chocolate chip cookie staying fixed. No matter your tastes, there will be something for you any given week. I've never had a bad cookie here. The locale is nice, clean, and bright, and the staff was fun and helpful. Would definitely recommend, and will definitely be back! read more

Our cookies were delicious! I ordered online and got to the store a little early and the staff were so friendly and put my order together right away! read more

The staff was very accommodating. The cookies were great and what I expected. I was happy they saved the cookies for my online order even though they sold out for non online orders. read more

I've always said I hope there's peanut butter in Heaven and I can honestly say I've had the most heavenly peanut butter cookie on the planet. Crumbl Cookies in Middletown is my jam. Raspberry jam actually. I think about the PB&J cookie constantly. I wake up thinking about this cookie. Is that bad? I can't help it. It makes me smile like a Cheshire Cat y'all. Their flavors change each week. Here's just a few: PB&J, Milk Chocolate Chip, Chilled Sugar Cookie, Cosmic Brownie, Cinnamon Roll and it goes on. I'll have to visit weekly for sure. They are delivered to your car if you order from the app. It's easy and fast! I visited Crumbl Cookies several times before giving it a review. I felt it deserved research. For those who have watched Ratatouille follow me here. Do you remember Anton Ego, the food critic is sitting at the table and takes that first bite and goes back to the moment of sitting in his Nonna's kitchen? I had that moment. I took a bite into the warm, pillowy cookie and was transported back in time to enjoying a peanut butter & jelly sandwich with a nice cold glass of milk with my Dad. It's the little things that means the most especially when you lose someone you love and I felt that warmth inside my chest as I looked back on that memory. Thank you Crumbl for that amazing cookie. You've made my life much sweeter. read more

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Brand new cookie place in the Middletown portion of the Louisville area. I really wanted to like to this place a lot looking at the pictures of this location and other Crumbl cookie locations from different states here on yelp. However, this location is not prepared at all. We arrived at 2pm on a weekday to an establishment that stays open to 10pm. They were out Of every single cookie but two. They had a snickers and chocolate chip. They were completely out of ice cream? How does that happen? They had a small line so we went to one of the two kiosk with tablets and made our order. This place is takeout only and they have organization of getting peoples order. People were sardined at the door waiting for tablets or waiting for there cookies. There was no organization at all enforced by the workers. Bad idea for a place opening during a pandemic. It was very cramped and uncomfortable in there. They have online ordering which they recommend. However I tried to use the site last night and this morning. And for this location kept getting errors. This place is way to expensive. Coming in around $4 a cookie. Even the 12 pack was just under $30. Not having much options me and my family got a 4 pack of 2 snickers and 2 chocolate chip cookies. We also got a one pack of a snickers. The cookies were massive. Very hard to eat however. They don't give you plates and it falls apart. The snickers cookie we had some false advertising. Pictures showed a snickers crumbled on top. We had no sign of that on ours. Just lots of thick cream that was gag inducing since we didn't get any drinks. Tasted like pure sugar. The cookie itself was solid. It was pretty soft and gooey but not much flavor. Or maybe it did and the cream just overpowered it. I tried my daughters chocolate chip cookie and it was better i think because the lack of cream. But it was better. Still not worth the price though. Overall extremely disappointed. Very unprepared, over priced, and just not that good. Plus misleading advertisements. If I'm being honest I probably won't come back unless there is some type of great deal or event happens or if I hear rumblings of major improvements. Louisville doesn't have a large cookie scene but the places we do have (insomnia cookie and please and thank you) are cheaper and much better. At this point I would not recommend this place at all. read more

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A few weeks ago we were at the Middletown Crumbl- our name was called and our daughter brought what she thought was our box to the car. It was not ours so I proceeded to take it back inside and get our box the girl behind the counter, took the box from me after I've already left the store and turned around and directly handed it to the lady who it belonged to. She proceeded to say I'm not taking that it left the store which I agreed with her-They did not offer to get her new cookies nor did they offer to credit her back so she just left. As we got on the road, we noticed that several of our cookies were raw. they were stuck to the box so my daughter ended up emailing and got a very nice message from the General MGR saying to bring her the email into the store and she would get one free cookie, even though we had several raw cookies. so she takes her email and goes into the store to get her one free cookie and the assistant manager April was very rude and ended up saying just give her what she wants, clearly not caring we had an issue. Also two more people left the store during our visit very upset at the rudeness of staff. This store clearly needs some management change. Not to mention that raw cookie dough probably isn't the safest. If we do visit another Crumbl, it will definitely not be Middletown and not anytime soon. read more

So, this is a generous rating for the moment. We ordered a 4-pack for curbside pick-up. We got the chilled iced sugar cookie, the chocolate Nutella cookie, the white chocolate chip macadamia nut, and the chocolate chip cookie. The cookies were large and 2 were fantastic and 2 were just okay. The macadamia and the sugar were amazing! The icing on the sugar cookie was delicious with hints of almond extract. The chocolate Nutella was very dry and bland. I couldn't taste even a glimpse of Nutella. The chocolate chip was fine, nothing exceptional. It also had large chips or chunks which. I do not care for. The staff looked like the working very hard, but it was a little slow and disorganized. The box is super cute. There were about 7 flavors total. I'm not sure if they keep staple flavors from week to week, but obviously they have feature flavors that change weekly. read more

Crumbl - Middletown - Cute box - Bakeries Near Me - Louisville, Kentucky

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I usually come to Crumbl like maybe once a year, but when I do I'm never disappointed. So quick-- self order on a screen, so makes it efficient. And your order is done within minutes. Everyone working is always friendly, shows you the options, and ensures quality product. It's always clean and sleek in there, makes for very user friendly and fun environment. Every time they have a variety of options available that change often, but they're always so delicious. Do ensure you're ready to use technology to order, but otherwise it's an efficient and fun place to get a great sweet treat! read more

It is good but overpriced It tastes undercooked. I'm a little worried I'll get salmonella read more

Yummmm. Cute cookie place. If you're a soft cookie person. This is the place for you. Very quick service and the daily change of cookies leaves you always coming back to try new flavors!!! read more

Crumbl - Middletown - Waiting area - Bakeries Near Me - Louisville, Kentucky

First time trying this place out as I've heard a lot of hype. This place is located near the heart of Middletown near the Target and Wal-Mart. A small little bakery shop, the line almost wrapped around the building when we went. You can order via touchscreen or at the counter when you arrive. The staff is pretty nice overall. We purchased 4 pack (~$12) with chocolate chip, key lime, peanut butter, and sugar cookie. They Key Lime was my favorite from this bunch and it does taste a lot better after you keep it cool in the fridge after a while. Overall, I'm not a big fan of the overwhelming sugar that is made with the cookies, but they seem like a good size for the price. read more

Crumbl - Middletown - Bakeries Near Me - Louisville, Kentucky

great presentation, yummy treat and a great gift! Would recommend as a nice dessert option for any occasion.

Cookies! At a whole other level. So I've heard all the hype, and finally was able to experience these magic cookies. The menu changes weekly, and each of them is so tasty. Now these are large cookies, some people cut these cookies into fours I cut into eights. You order on a tablet and your order comes up pretty quickly. I went during a non busy time, around 10am. I've heard there are lines at the store at times. I was able to get in and out in less than a few mins. Excited to try new cookies each time. read more

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I really like Crumbl Cookies. It's a chain, so you can find locations all over, but this Middletown location is the only one we currently have in Louisville. The cookies are great! They're served fresh and warm from the oven, which I think makes them even better! It's worth noting the menu changes weekly, so if you find something you really love, you may not be able to get it again.. at least not for a while. Be sure you check the website and/or social media for the weekly offerings. But, if you're like me and you enjoy sweets, it's likely you'll always be able to find something to love at Crumbl! read more

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11/2 got chocolate chip cookie. Inside didn't seem fully cooked. 4 hours later violently sick, vomiting and diarhea next 12 hours. Lost 10lbs in a day read more

Crumbl - Middletown - Bakeries Near Me - Louisville, Kentucky

Amazing!!!! People great Place is adorable So yummy I'm not shocked that so many people love it! read more

Although some flavors are better than others I can honestly say there are some crumbl cookies I absolutely adore! Most recently their lemon cookie and carrot cake flavors are amazing. For cookie connoisseurs I should note that their cookies are not thin a crispy but more thick and doughy and so delicious. They also sell ice cream which I have not tried yet. One cookie is huge and could easily be cut into 4 pieces to share. Their flavors change weekly so I only am tempted to go when it's a flavor I'm really into which is probably a good thing. They do have delivery options available via DoorDash and I have sent cookies as gifts that people love. read more

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Cookies are always fresh and fabulous! Quick and on time delivery. I really love that I can order ahead of time too

I first tried Crumbl cookies when a friend brought a box of them to a Christmas party. The bottom line is simple: these are some of the best cookies I've ever had. The business does only one thing. They're not fancy. They don't offer a wide selection day-to-day. If your product is good, though, the rest really doesn't matter much. The cookies here are large, rich, and unique. Moreover, they're not too expensive. You can sensibly purchase a box of four, which tends to be precisely what I want. Service is quick. They stay busy and tend to run out of certain options before the end of the night, so a visit earlier in the day might be preferred. read more

Crumbl has been so hit and miss for me (in general). Some weeks I will get a great cookie and other weeks they are not so great. I will say they usually run out of different flavors by the end of the night - so plan accordingly to make sure you get what you want. This week we got the salted toffee 10/10 : the chocolate chip 7/10 : the sugar cookie 7/10 : & the mint chocolate brownie 5/10. Each week you can check their app to see their flavors of the week. read more

Crumbl - Middletown - Mint Chocolate Brownie. Chocolate Chip. Sugar Cookie with Gold Coin. - Bakeries Near Me - Louisville, Kentucky

service is great and cookies were fresh! the place seemed very positive. everyone was cheerful

There's a lot of hype around Crumbl Cookies, so I was really excited to give it a try! I think it's really cool how they have two staple cookies, and then the rest of the menu changed every week. When we went, we decided to try the cookie butter lava cookie! The cookie was so soft and warm, and it had cookie butter in the center. The cookies are a little bit pricey, but they're super good, and worth it when you're wanting a treat! read more

Crumbl - Middletown - Bakeries Near Me - Louisville, Kentucky