You have a lot of interesting and unique flavors. I am looking forward to trying the Shirley Temple flavor as well as the cola brownie.

Zero stars. The featured flat cookie is not good tasting and not worth the costly purchase. Their supervisor Emilee was horrible with customer service. All she had to do was say no problem, I'm sorry you didn't like the flat recipe. Instead she argued that it's the same recipe. Not good business for wanting and needing return customers. No thank you. read more

We come to this location often!! They are always packed and so sweet. They stay moving that's for sure! The cookies are always delicious but I'm really starting to love their cakes. The chocolate tres leches is OMG!!! So now we drive the hour every weekend to try this weeks flavors it's become a tradition!! It's like the other crumbls very white and very pink are the 2 colors lol!!! Keep up the amazing service! We don't mind waiting a few minutes for cookies we see you're super busy all the time!!! read more

Crumbl - Westgate - Bakeries Near Me - Asheville, North Carolina

The cookies are good. The service is fine, the ambiance is clean. I mean it's a Crumbl.

i'm actually surprised at the amount of stars this crumbl has. the presentation is Always ass the cookies are as sugary as you expect, and i love them (personally), again the employees just throw the shii on them read more

Basic Crumbl Cookies girl alert. Can't deny that I adore these popular streamlined treats. Ordered from DoorDash the other day and it didn't disappoint. Got a pack of four and it rang me about $20 but it's worth it because they asked about a whole week. Think of all the stuff we spent $20 on these days. Dense rich cookies is one of the better ones in my opinion. We got the cheesecake an Oreo, as well as the pop, tart and chocolate chip. Only tapped into the cheesecake and Oreo. That's far but they're both delicious. I do always love the chocolate chip one. They are sick and soft and rich and delicious. They came perfectly packaged. What an absolute weekend treat. read more

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Fast and friendly location. Great treat for Fathers Day! The toffee cake is divine. We'll definitely be back to this location. read more

Crumbl - Westgate - Toffee Cake, Mint Cookies and Cream, Blueberry Pancake - Bakeries Near Me - Asheville, North Carolina

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The cookies were great. I had to wait for a bit which I didn't understand as I ordered online and there was no one in the store

I paid $ $42 dollars for the hardest damn cookies. They were hard especially the blondie cookies. I ordered and I cant began to say how disappointed I am. I tried to eat one but ended up throwing it away because of something hard on on in the strawberry cookies West Gat store she closed permanently I wish a 0 star was there I am so mad read more

Crumbl - Westgate - Bakeries Near Me - Asheville, North Carolina

Cookies are incredible... there is always a line to get into this place. I like that the cookie option are a little different each day. Cooked to perfection and HUGE. 2 can eat off of one cookie but I'd get one per person!!! Chocolate chip might be the best I've tasted read more

Crumbl - Westgate - A look into the kitchen - Bakeries Near Me - Asheville, North Carolina

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After a night of dance competition at the Cherokee center, we were happy to find that Crumbl was open late!! *win*! We got 2 chocolate chip (husband & daughter's favorite) pink frosted sugar & a Boston cream. The Boston cream was so good! It's like a little sugar cookie crust pie. Lots of cream filling topped with chocolate fudge frosting. Of course the chocolate chip was delish as always. The guy told us it was the last day for the pink sugar. But they now have a confetti so I'm wondering if it's literally the same with sprinkles?? I've never had anything at Crumbl that in didn't like. Plus their cookies are huge. Would recommend & the guy who waited on us was very friendly....oh & my daughter had a cookie dough ice cream. She said it was literally the best ice cream she's ever had....& that's saying something. She's the pickiest eater I know. read more

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Super fast service! Delicious cookies!!! Will definitely be ordering from them again. read more

Always love my cookies from crumbl. I recently had a baby and was craving one. So I did a pickup. Seamless and excellent service. Got the bean cupcake cookie. It was still dough on the inside. read more

Drove 40 minutes to get these cookie. They offer 4 specially cookie but only 2 were available. These didnt taste like the other location. Loved the sugar cookie. Asheville Karen read more

Fast friendly service with the most delicious cookies ever! You can literally feel the warmth of the fresh cookies through the box. It doesn't get better than this read more

Crumbl - Westgate - Peach pie & Peanut butter cup cookies - Bakeries Near Me - Asheville, North Carolina

What a great concept. Gourmet cookies boxed in the amount that you want. The cookies are huge and have many different flavors which are rotated weekly. Some are stuffed with confectionary brilliance and most are iced with a creamy deliciousness. We tried the four pack, four different gourmet cookies in the legendary pink box. We sure will return to try some other flavors. So glad we stopped in. read more

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Cookies are not very flavorful. Disappointing when it is such a good idea to have a cookie store

The cookies are consistent in flavor, the staff are friendly and polite, and the establishment is always well-lit and clean. I always enjoy their classic chocolate chip cookie but I wish they had options to purchase only a few of their smaller portioned cookies. If you like soft cookies, this is an enjoyable place to visit on special occasions as the cookies are pricey. read more

highly processed. you taste butter. I don't. unhealthy blah blah blah blah blah blah

Absolutely amazing, well worth the price. I got a 12 pack and tried the 4 specialty flavors of the week; the cinnamon toast crunch, fruity pebble, cornflakes, and the resses puff. They are so so soft and Absolutely delicious. Line out the door but as good as these are that's understandable. All the staff I interacted with were amazing. As an introvert I really like places that give "self checkout" options. read more

These cookies are huge and yummy...we cut slices out like pie so we could all try every flavor. Definitely expensive...a 6 pack was over 18 bucks. Then add on tax and tip its Definitely a pricy treat but delish. Cotton candy was in rotation this week and my little loved it!!! The fried ice cream flavor was a win for the adults but make sure you consume it all within a few hours...we saved some for the next day and the topping turned to unchewable cardboard bits lol. My teen loved the lemonade flavor and the fudge walnut was served warm and gooey...wow was it good. The donut flavor was boring and you lose some due to the hole. Chocolate chip is always available and was good. read more

Well I was quite anxious to try their cookies, however my cancer treatment caused me to have an immediate need to use the restroom before I could actually finish placing my order. These people don't care, they have a toilet, they're just not willing to share it and I was quite desperate. I will not be back! My daughter said she was not pleased with her order and won't be back. I'm sensing a trend here and expect this rude group to be closing their doors soon. Sooner if I can help it! They don't deserve ANYone's patronage! read more

This will be the shortest review I've ever left. BEST COOKIES I HAVE EVER HAD! I'd recommend to anyone.

Doordash delivered my order to the wrong apartment/address and I called the store and they got another order out and delivered in under an hourvery grateful for the fast and great customer service! read more

i was excited to try this place but sadly it did not live up to the hype. first of all they were out of the 2 cookies i wanted to try....great start.. so i tried the sugar cookie, the chocolate chip, the churro and the birthday cake. the sugar cookie is said to be served chilled. mine was frozen.... the chocolate chip was raw... the churro was raw.... the birthday cake was raw.... i love raw cookie dough but i wanted cookies not cookie dough. I had the rebake them at home. Even after rebaking them, the cookies were still mediocre. also you order through an ipad and it asks for a tip at the end of the purchase....seriously? how do i know this money is going to the staff? why don't you pay your staff instead of asking us??? but of course i tipped because i felt bad and i ended up with bad a experience and bleh cookies....thanks crumble...will not be recommending you to anyone i know. read more

Who doesn't love cookies?! I do. Although I have a local favorite for cookies, I wasn't going to pass up trying a new place. What appeals to me the most is their weekly cookie flavors. Every week there are 4 new cookies flavors and they do a good job at mixing it up, however they always have chocolate chip and sugar cookies on the menu. I find myself interested to see what they're going to come up with next. The cookies themselves are pretty hefty, a bit larger than I was expecting, which is a good thing. I have a big sweet tooth, but these cookies are very sweet. So much so that when I bring home the 4 specialty cookies my partner and I will nibble on a quarter of each cookie, and put the rest away for later. I'm happy to have Crumbl in Westgate, and will continue to stop by from time to time! read more

Love crumbl cookies the pink icing cookie is amazing the smell when you walk in wow is heavenly wow waffle cone smell for days loved it we will be back my husband is hooked . read more

Cannot go wrong with Crumbl Cookies!! Been waiting for this location to open, and it's clean, easy to get to, and plenty of parking! The first few grand opening days were crazy, but the owner and his new staff were on it! Another month and they'll be operating like a well oiled machine! I placed my order through the app and they had it ready when I clicked "I'm Here". So excited for next week's cookies! And the week after that, and the week after that....... read more

The cookies got mixed reviews in our group. I thought they were good but some thought they were too sweet. Not the greatest but overall pretty good. read more

Placed my order and paid online at 9:30 am for a 4:30 pickup. Arrived at 4:20 and on the app you let them know you arrived. They never called my name. It was 20 minutes later and I told a staff member I was there to pick up my order, it was only 4 cookies. She looked up my name and said I didn't let them know I was there when I absolutely did say I was there on the app, twice.. The place was packed with people and chaotic! She never got me my order so after another 10+ minutes I asked to speak to a manager. People were getting waited on left and right and to have to wait over 30 minutes for a prepaid order and having to interrupt staff twice to get there attention was unacceptable. Manager finally took care of me and gave me an extra cookie for the trouble. The thing is the cookies were good but they were definitely a little undercooked and they are also quite $$$, close to $4.00 a cookie. The place has potential but tjey really need to get their act together! read more

Tried their cookies for the first time yesterday. They were good but the lack of choices was disappointing. I included a chocolate chip cookie with my order and was advised it's wasn't available because they were burnt. read more

Currently have been waiting for two hours for a curbside order that was only supposed to take 20 minutes. The app lets you order ahead when they are in no way prepared for that influx of orders. People who were in the 30s in the "lineup" received their orders before we did. Will update if I ever get my order! read more

I've been to this location three times recently and there has been a problem. I went in twice and they are out of one or two flavors. They just assume you'll buy what they have. If you can't get what you want you stop going there. Also they have a three day lead on catering cookies. Since you can't find out the flavors until they are closed on Sunday you can't order catering cookies in order to be able to use them on Tuesday or Wednesday. It's a very poor system. If they do t step up their game they won't make it.. read more

I LOVE this place! The employees are always prompt, responsive, and friendly. The cookies are delicious and huge. I love that they have different flavors every week. You are doing a great job Crumbl Westgate! read more

I'm visiting family here, i'm from the West side of the states. And I LOVE Crumbl cookies, I go there a lot back home. My family here have never tried them, so I hyped them up about how amazing their cookies are. Well. We went to this location the other day. The register staff member was very nice. The place seemed a little unclean compared to what i'm used to. The cookies, where not at all what they should taste like. The chocolate chip cookie was thinner than it usually is and was on the crunchier side, when it should be more cakey. The other cookies tasted like they were sitting out for a while, the sugar cookie was the only one that tasted right. I was so upset. I had hyped them up for my family and they weren't good at all. read more

Crumbl has only been open in Asheville for less than a week, so I am going review them on the QUALITY of their product rather than other factors that affect the efficiency of their operation. I am a cookie connoisseur, and especially fond of chocolate cookies. So I was curious to see how their chocolate chip cookie--which is on the menu EVERY day and should be a staple of everyone's diet--stacked up against other local bakery goods as well as my own chocolate chippers. I ordered two cookies, one for myself and one for my partner. I was shocked that they were each handed to me in a separate box. The cookies were huge, but two would have fit in one box with no trouble. They are a bit pricey...but considering the size, they are no more expensive than other local bakeries, and the cookies I received were still warm from the oven. It doesn't get any fresher than that! It looks like a very young work crew--lots of teens. They were all friendly and seemed eager to be of good service. Maybe because it's new and everyone wants to give the cookies a try, the place is busy--no doubt about it. A constant stream of mostly chubby folks eager to sample the wares. If they aren't chubby now, regular customers will soon find themselves looking for a Crumbl Cookie Support Group to help curb their addiction. The are really delicious and the texture and taste are like homemade. My one gripe is that the cookies are WAAAAYYYY overpackaged. No cookie leaves the store without a box. Maybe they are packaged that way to preserve their appearance, since a number of menu options have icing and other custom, hand applied decoratioins on them. Yes, each single cookie is delivered in its own box, a cute pink one. I can understand a box if you are ordering six or a dozen cookies, or if you are ordering one of the decorated ones. But they could take a lesson from Krispy Kreme and also offer small bags, especially for the "onesies." It saves trees and landfill, and a onesie is much easier to sneak in the house in my purse in a bag than in a box. Once the kinks get worked out at Asheville's new Crumbl location, and once the staff settles in, I think it will be a smooth-running little business that adds a lot to our community. read more