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    Cryptozoic Entertainment

    1.6 (5 reviews)
    Open 9:00 am - 6:00 pm

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    7 months ago

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    2 years ago

    Helpful 1
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    3 years ago

    A literal joke. Keeps people waiting for MONTHS to be paid for their work and then gives them a hard time when they inquire.

    Helpful 3
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    4 years ago

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    14 years ago

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    Kingslayer Games

    Kingslayer Games

    4.5
    (38 reviews)
    3.3 mi

    Alex is awesome! He's always willing to go out of his way to help me with my hobbies, answer…read morequestions, and make sure everyone feels welcome. He does a fantastic job creating a fun, friendly, and inviting atmosphere.

    3 stars are for average performance as a card shop, nothing special…read more 2 stars are given because this place lacks some basic business common sense. I normally choose to support local card shops rather than ordering online but that is changing now. Card shops used to be a place where you would go as a kid and look around and purchase a pack or two. These people want you to support their shop but they don't really care about the card shop experience. Case in point is I showed up with my 2 kids and there was a line of about 50 people outside. The people outside said to go inside if you aren't there for some random card release for a specific genre. I was there to grab starter decks from Magic for my son and I and then pokemon for him and his sister to open. We were turned away at the door and told to wait in line; couldn't even browse the store. In what world is having a 5 year old and a 3 year old wait behind 50 grown adults who are there for another card release in 96 degree weather the classic card shop experience? I will not be returning as I had to come back and drop another $1200 that evening so my kids weren't entirely let down, but that was the last time. After talking to two cashiers about it, they didn't seem to care at all. Not expected since it's minimum wage but I don't see this place sticking around in a decade or if there's another government shutdown for whatever BS reason. I have probably spent about 10k this past year at this store which isn't much (I only go in once a month if that) but if they keep catering to scalpers that drive from all over verses their local community, they will not reach much success. I run a 50 million dollar company so they should take my advice because this shit is basic. Here's a thought, have a dedicated cashier or POS tablet to go and check out everyone outside instead of making toddlers stand in line in nearly 100 degree weather. Use your brain. As of right now, this place is NOT kid or family friendly.

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    Kingslayer Games
    Kingslayer Games
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    St. Michael's Books & Gifts

    St. Michael's Books & Gifts

    3.9
    (16 reviews)
    3.5 mi
    $$

    I feel compelled to share the worst experience I have ever had in any store -- and heartbreakingly,…read moreit happened in a place I thought would be compassionate and respectful. A few months ago, after my husband and I tragically lost our son, he purchased a gold Saint Michael necklace for me from this store as a memorial gift. We also bought one for my father-in-law. Both necklaces tarnished, turning our skin green, even though we were reassured at the time of purchase that they would not. Because of the meaning behind this gift, I wanted to do the right thing and bring it back to see if the store could help. When I explained the situation calmly and respectfully, the blonde woman working there immediately became irritated. She told me she could only exchange for another one, or I pay more money to upgrade the chain -- one that was gold-filled instead of plated. I explained that we had already spent so much and could not afford to spend more, especially since we had been given incorrect information when we purchased it. I asked if a manager or owner might reconsider, given the situation. Instead of showing even the slightest compassion, she escalated. I called my husband- as he was the one that purchased it. She took the phone and he explained to her that when he was buying the necklace, someone told him it would not tarnish. They exchanged a sentence or two, she again immediately became even more agitated and rude and put my phone down saying she would not speak to him. Her tone became harsh, then aggressive. She began raising her voice, repeatedly cutting me off, and flatly telling me "that's the policy, we don't do refunds" with no willingness to even hear me out further. I tried to explain again that I wasn't asking for special treatment, only fairness, since we were misled. At that point, she started yelling at me, telling me she had already explained herself, and shockingly -- she threatened to call the police on me and kicked me out of the store. It was awful, odd, and honestly just the most bizarre experience I've ever had. Never in my life have I been treated with such hostility, especially when I remained calm, polite, and respectful the entire time. I even told her that I was pregnant again and that this situation was incredibly stressful for me, and she could not have cared less. Instead, she was threatening, dismissive, and completely devoid of compassion. For a store that sells religious items, this kind of treatment is appalling. This necklace was not just jewelry to me -- it was a memorial to my son. To be treated so coldly and aggressively while trying to resolve something so important was deeply painful and unforgettable in the worst way. I just bawled when I left - shocked and just honestly dumbfounded. This was the most unprofessional and cruel customer service experience I have ever encountered, and I would never recommend this store to anyone. I am only giving one star as leaving no stars is not even an option.

    My daughter miscarried a couple of months ago. Her husband went to this store and bought two medals…read morein honor of this lost child. The medals were gold filled. The chains were not. He asked if they would turn color. He was told they would not. They do not live in this area, but were here for an appt when they found out they had lost the baby. My daughter was back today and tried to return this and just called me in tears. She was just trying to exchange or return this. The gal that claimed to be the manager said they did not do returns. So my daughter called her husband and asked what they would like to do. The claimed manager became very rude. My son-in-law wanted to speak to to understand the exchange as he was told this would not happen. The manager became even more rude. Put the phone down and told my daughter she had explained her options twice. My daughter asked why she was being so rude why she was treating her that way. Then my daughter, said ok, she would just exchange it. Then the manager said she couldn't exchange it. She could just leave the store and threatened to call the police. My daughter explained she was pregnant again. The reason she came in the store originally was because of a bad experience and now she was pregnant and enduring a horrible experience at a religious store?? I will never shop at the store again. I will share with my church and my community to never shop at this store. Doesn't matter what your store policies are. The treatment of people speaks volumes. How they're associated with Christian faith I will never be convinced. Shame on you

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    St. Michael's Books & Gifts
    St. Michael's Books & Gifts
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    Cryptozoic Entertainment - videogamestores - Updated August 2026

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