Had my semi annual check up today. Justin checked out both units upstairs and outside. He also…read morereplaced my filters. He explains everything and is good with questions. I really like my new systems. They have been in about a year and I'm getting about 40% lower PG&E bills. I have solar and am using much less power from the grid, plus the smart thermostats cool the house a little extra before my expensive KWH pricing kicks in.

Here is my dealings with Tokay Heating & Air…read more I moved here to Lodi last summer. The home I bought has a very old, but good functioning AC unit nonetheless. It ran like a champ all summer of 2025'. So in spring of 2026', I decided to get the AC ready for summer. I called around looking for a preventive maintenance service appointment since I knew nothing about the service history of my AC. So I schedule Tokay Heating & Air to come out for a preventive maintenance service appointment. When the technician got here, I made it VERY CLEAR that, "Yes I know the unit is very old." "No the AC hasn't given me any problems whatsoever, and it keeps up in the summer heat." And, "My energy bill is consistently modest, so I have no efficiency concerns." I told him that I just wanted to have the preventive maintenance service done, and that was it. Knowing that most businesses do push their employees to upsell, I didn't mind the technician pitching me his professional assessment of my unit, or giving me an estimated cost to replace my entire HVAC system. However, here is where I absolutely do mind! He was very aggressive with his claims on the health of my unit, making my unit sound as if it was hours away from having a catastrophic implosion. He was trying to scare me into believing that if I didn't buy a new HVAC system today, then the costs would be exponentially greater tomorrow. He was also very insistent that I leave him a good Google review while he was there in my presence. Then over the next serval weeks I was spammed called by Tokay Heating & Air with them trying to get me to schedule replacing my HVAC unit. And mind you, the estimate was in the teens of thousands of dollars! Hey Tokay Heating & Air, please don't fear monger or spam call your customers over such large sums of money. That's disgusting behavior, especially in this economy. Clearly now they are just a corporate sales machine. And correct me if I am wrong, but Tokay Heating & Air was bought out by private equity in 2025'? I guess at one time they used to be a reputable local family business, but now they are a just another churn and burn big business hiding under the guise of small town family values. No thanks and hard pass on Tokay Heating & Air.

Had to get our house fan fixed. Came inspected the problem, they ordered our parts and when it came…read morein, they called to set up an appointment right away. Chris was the person who came this time. Chris is a gentle giant, very friendly and approachable. Greeted me with a big smile and has great conversations. Very informative and taught me something new, how to save money on my bill with the fans. Also wanted to throw in there, he seems like a good driver. Haha

Outrageous pricing and gaslighting…read more I'll leave it to the reader to look at my quote images for just the HVAC Goodman components, and google their prices. On average I found it was at least half of what Sierra wanted to charge me. The need: Last winter I had gotten several quotes for replacing my aging furnace and adding AC. Most of the quotes were in the $14k range, with one quote dropping down to the $8k range. These were all homewise quotes (seems to be standard) I just wasn't ready at the time, since I needed my electrical panel replaced. The Draw: Saw the "$20,000? No way." ad on Facebook. Saw other ads saying, "Get it online just by answering a few questions!" Problem is you never get an instant quote. Instead you get someone calling your number in the next few days. I figured it'd be in range of the other quotes. I told the ladies on the phone what I would be looking to pay. Pulling the wool: Well besides no "instant online quote" someone was dispatched to my house. They were pleasant enough, but they kept trying to gaslight me. It's not easy to gaslight me. I know what these things cost from my day career in IT and Facilities work. I've had to get this type of equipment installed several times. I know the approximate cost of materials, labor, and what it *should* cost. The unexpected: Despite all of this expertise the guy sent to my house presented me with an offensively bad quote. They wanted to tear out all of my duct work, replacing it with flex duct. (Just last year it was camera inspected and I was shown it was fine) to the tune of $5,000. The Condenser, air handler, and furnace was $13k (as shown in the quote screenshot) The Gaslighting: This is where things too a big turn. I plainly told him, "We are not at the same place here, I'll have to pass" and I would expect at least some level of negotiation. "Well, I can drop the price to X" Instead it was "It's only $250 a month!" with no explanation of the terms/number of payments. $250@mo for 52 months? $250@mo until the balance is paid? My wife and I both have credit scores in the 800's. We're very good with our finances. "I had a guy quote me $8k last year" was passed off as impossible. No, it's not impossible in the dead of winter when AC installers are starved for work. Dear Reader, just google these components: 1-3 Ton 14.3 SEER2 R-32 single stage condenser unit-Goodman GLXS4BA3610 1-3 Ton 14.3 SEER2 R-32 upflow/horizontal evaporator coil-Aspen DE36D4D175R530 1-80% 60,000 BTU Up flow/horizontal single stage Low Nox gas furnace-Goodman GR9S800604BX Add up the price. It's not $13k. I also question the expertise here, as Low Nox is no longer acceptable for installs. BAAQMB has mandated Ultra Low Nox. Bad price, gaslighting, unnecessary work, and lacked knowledge of local regulations. I dodged a bullet. **Edit** Shortly after this review I got a call from Sierra, arguing over my review. I just hung up, then got a harassing text stating this was over "feelings" before blocking the number. The gist of my experience is there was expectations that were setup by the ads that were not met by the prices, expertise, or lack of professionalism.

The last thing I wanted to deal with when having a newborn at home was my AC seemingly dying during…read morea Sacramento heat wave. I put out a service request, and A+ Heating and Air was the first to respond, and first to arrive at my home! Turns out I just needed a new booster on my old unit. The representative was so knowledgeable and provided me with advice to maintain my old unit and installed the new booster in less than 10 minutes. I'm forever grateful. Choose A+ Heating and Air!

Our heater has been having a persistent issue of not generating hot air. They were able to come on…read morea weekend morning to inspect it, had the right materials, explained to me the situation, fixed it. Cost $450 and had a 1 year warranty. Pleased with the result, super grateful!!

Called for service when my Newer 5Ton Train Condensor iced up. This after the last over 100 degree…read moreday. Set an appt. For next day, cause they were slammed due to 2 or 3 over 100 degree days. They went out of their way to make it same day. Since they were the Company that originally installed the System they quickly found the issues and ordered some Parts and since there wasnt anymajor problems. We put the System back in service. As usual very Professional and knowledgable and Reputable. This Company has an Exc Reputation and they just proved it again. Bob

Our AC is on its last legs an I was dreading the summer so we finally decided to get our AC…read moreserviced. I think it was a Friday night and I sent a quote request on Yelp and Roi reached out right away, offered a quote to take a look at it. Scheduled a visit to the following Monday. They sent Thomas out to take a look, he was very up front about the condition of the unit and advised that there was alot of issues, which we totally get. He was very thorough and took a lot of reference photos and explained what he was doing. We agreed to look at getting a new system and set up a meeting with Kyle for later the afternoon. Kyle was also amazing and went over the pricing and options, you never want to pay for a new AC unit but it's a necessity here so and they made sure we had a great deal. Installation will be later this week! I look forward to a frosty summer!

Fast and quick! AC wasn't working very well Thursday late afternoon, called Friday morning at 9:30…read moream, got a tech by 5:15 pm the same day. After a quick analysis, said it was my lack of freon and sure enough, it was! Suggested I put sealant in first to keep the freon from leaking and then poured in the needed amount of R-410 freon and my AC is back on which is really important for an upstairs home! Thank you, Ray, for the great service! It was greatly appreciated!

I am updating this review. I can't believe that the Lennox AC system that is less than 4 yrs old…read morehad a coil failure but it did. It was under warranty but that only covered the part. Failure of the part is a Lennox issue and not a failure of All-Air. Labor for the job was $1800 for a job that took one service rep a little more than 3 hours. That beat the $3900 estimate that I got from another hvac company in the area that was sending 2 service reps for the job. Robert arrived on time and was polite and professional. I am thankful that All-Air was able to fix the problem and appreciated the help of Ray who made the initial diagnosis and topped off my coolant so that my AC system actually cooled my home and again for Robert who replaced the coil.

Once again...five stars must be earned, I do not give five star reviews, they must be earned. This…read morecertainly is the case with Hawk Heating & Air. Phillip the owner quickly contacted me back to set up my appointment. Zack was the tech who came out. He performed probably the most thorough diagnostic of our HVAC of anyone we have had out. He quickly diagnosed the problem we were currently having as well as an issue which has been plaguing us since the unit was installed and resulted in the replacement of no less than five inducer blowers (@ $600 each.) Zack was courteous, friendly and professional and most importantly knew what he was doing. He also didn't fall off the roof which we greatly appreciated. Hawk is a small business as opposed to a mega company that doesn't care about you long term, who just do what it takes to get you going and move on. Unfortunately I have dealt with a couple of those companies. Just not the same quality of service. I cannot provide a stronger recommendation for a HVAC company than Hawk. They took care of us and I am pleased to support a fellow small business. Two gigantic thumbs up!

Fast, reliable, honest, and quality service! I have had them do work at my place twice now, and…read morecouldn't be happier. HIGHLY RECOMMENDED

Great, reliable, honest and extremely competent heating and air conditioning company. This company…read moreis legit! Dustin the technician is wonderful. He is so thorough and explains everything perfectly and never tries to upsell unnecessary services as so many other companies do. I use them at the business I work for, at my home and referred them to my mom and anyone else thst needs an air conditioning and heating company. Thank you Baker!!

I'm very happy with my choice to call Baker's again, they originally replaced my system 12 years…read moreago and it's been working fine, however the heater quit working and I called them and they diagnosed them repaired it and explained everything really well!