I'm very disappointed in the quality of my nails. When I came back the following day to have them fix my nails, they all immediately started talking negatively amongst each other. THE most uncomfortable experience I've ever had. I had a hybrid set done and noticed the hybrid gel used was so minimal around my cuticle, it looked as if I already needed a fill, right after they were done. When I came in to have them fix this problem they merely changed the color and had an attitude the entire time. Way to treat a longtime customer!!!! I will never ever be back. Don't waste your money here!!! Some of your customers are in fact bilingual. You may want to keep that in mind the next time you sit around talking negatively about your customers! So disrespectful and unprofessional!!! Not to mention this would have been such a simple fix! read more

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The team at Crystal Nails & Spa is wonderful! I felt relaxed and comfortable throughout the whole process. Everyone is nice! They have a large selection of dip colors, which made me very excited! I look forward to trying them out! read more

Crystal Nails & Spa - Ombré gold dip powder nails! Absolutely love them! Tiffany did a wonderful job! - Nail Salons Near Me - Murrieta, California

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Late review & please don't get me wrong, I loooove my nails, I got a fill and a pedi done, however they recently raised their prices AGAIN. I used to pay from $100-$110 for both services when I first started coming here (still pricey considering I was here every 2-3 weeks), my total was $135 today! + tip! That was almost $150! This is getting out of hand, I understand nails are not a need but a luxury, I like to look presentable, but I think I'm going to be looking elsewhere, or other options. I'm not spending $300/month on nail services! read more

I usually comes to this place and I'm very pleased but lately not sure what's been going on. The gentleman at the front desk is always very kind and professional in making appointments and greeting clients. Now there's been a change with all the nail ladies. Not sure what's going on. Recently I came in for a fill and a pedicure and the lady doing my toes barely massages or cleaned my feet. I asked her if she could really clean my toes and she said no she wasn't allowed to clean the sides , I was surprised. Then she proceeded to bring the manager to explain, there was no need to do that and I simply said okay. Then when it came time for my nails the lady finished and didn't put polish and said okay your done! I told her I wanted polish , she became upset and angrily put polish on. In the end my bill was over $100 and I wasn't satisfied with my nails or the service.Not sure if it's a communication barrier or what it is but I believe that all paying customers should be treated with respect and kindness. I always refer clients and my entire family here but from now on I will not be returning. read more

My new go to nail salon! I've gotten regular and gel manicures and pedicures and every time I've been happy with the finished work. I never have to sit and wait when I arrive for my reservation, which was always the case at a previous local nail shop (French Nail Salon on Kalmia). The last time I went in they gave me a pedicure foot pumice stone as a Christmas gift upon me paying. And then the next time, they gave me a coupon for $2 off my next service. Pretty cool! I forget my nail technician's name, but she was a younger sweet lady with pretty light pink hair. read more

If I could give zero stars, then I would. my nail tech was making fun of my eczema and making faces at me and being rude and just making my nails worse read more

Went back today for a fill, I was sad that Dion is no longer at the salon because she was amazing but the lady that did my nails did a great job! It does seem as though the prices increased since my last visit though and when I was last in I was told it would be 20% off through the end of the year and I did not get 20% off. Last time I had a full set and my daughter had gel nails done and our total was $50 today I had a fill and my total was $35 The salon is clean though and a large color selection. read more

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This is my 4th or 5th time here for either my pedicure or gel manicure but today I got a full powder dip set. I'm not a nail person so I let my gal take the reigns with what she thought was best, I showed her a picture and that was it. I didn't catch her name but she did amazing and was so meticulous. Nevin is my usual gal and she did my pedi today, always the best. I'm in love with my nails and so happy, as usual, with my toes. read more

Crystal Nails & Spa - Nail Salons Near Me - Murrieta, California

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I came without an appointment on a Saturday morning for a full set and they were able to take me right away. Anna did a great job and made sure I was happy with the finished result. I haven't had a full set it a long time and was nervous going somewhere new since they're not easily removed like regular polish, but I'm so happy and will definitely be back to see Anna for a fill! read more

Crystal Nails & Spa - Nail Salons Near Me - Murrieta, California

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Came here last week in desperate need of a mani and pedi. COVID really came for me this year and if you know me my nails are always on point. My regular salon is closed down so I ventured out of my comfort zone and made an appointment here. The salon is very clean and adhering to all the guidelines but still letting you relax and taking good care of you from a pampering perspective. I felt very safe with the acrylic shields and everyone wearing masks and hand washing constantly. My nail tech gave me beautiful almond french tips and my spa pedicure was wonderful. They have a wide variety of gel and dip colors and the staff was very friendly. I'm definitely coming back in a few weeks! read more

Crystal Nails & Spa - Pretty French tips - Nail Salons Near Me - Murrieta, California

Here for the first time as my normal place never answered their phone today and was closed when I drove by around 4:30. They took me quickly and did my tails and hands at the same time which had me in and out in under an hour. I'll definitely be back!!! read more

Crystal Nails & Spa - Nail Salons Near Me - Murrieta, California

I've never had a pedicure before. My girlfriend got me to try it and it was good. The staff was great and friendly. The experience was amazing as well. Keep up the good work!! read more

I've been coming here for 3-4 months now and I love it. They offer the hybrid gel which has a lasting effect over the original gel. My nails always look super cute and last a good 3-4 weeks. Pedicures are my special treat to myself and I've gotten the basic to the royal with great results. The staff is super friendly and chatty! I will be coming back here for as long as I can. read more

Crystal Nails & Spa - Hybrid gel nails. - Nail Salons Near Me - Murrieta, California

Unfortunately after Covid they've had too much turn over and the service quality went down. The manager was very sweet and tried her best to get me in with someone who could meet my needs since everyone I liked kept leaving but she had asked me to go to her other shop that's in the same shopping center which I thought was odd. It wasn't as relaxing, very busy and very loud. The girl she referred me to did an okay job but wasn't very friendly either so I stopped going long ago read more

I loved the experience here I got my toes & my nails done today they are beautiful! Thank you . read more

Crystal Nails & Spa - Nail Salons Near Me - Murrieta, California

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I had such a HORRIBLE experience here. I did only come here for a leg wax, so maybe their other services are decent. But the wax service was horrible. I told the lady multiple times she missed multiple areas. After the "wax" I still had a bunch of hair in my legs. That night husband asked me if I even got my legs waxed... that tells you how much hair was left. At a certain point in the wax appointment I decided to stop asking her to get the places she missed, I just accepted the fact I wasn't going to get the service I should. I simply thanked her and walk to the front. Disclaimer I am not at all a person to complain. I am a person to simply move on with my day, but it was a bad job. But at the front I decided I should mention the experience I had to help the next person after me. All the owner (or what I assume to be the owner, I could be wrong) did was give me a $10 off coupon to come back again another time, then proceeded to charge me the FULL $60. I didn't take the $10 because I will not come back here. But that was a slap in the face! But like I said I am not a complainer or someone to make a sense , so I paid the full amount and left, didn't argue or cause a commotion ( I understand this is their job and there are other customers around, I don't want to be rude) Then I called my husband and best friend and told them the experience I had. They both told me I should have not accepted to pay the full price or anything at all. So I called the place right after , the owner answered the one that I had already told my experience. He then was apologized and said to come back to get a FULL refund. (I had somewhere to be like I told him) I called 2 days later to make sure I can still come and get my refund, spoke with the owner again. They said YES! I go 10 mins after the phone call. He then gives me $30 in cash, HALF THE REFUND!!! They did try to get me to do another wax. What person would want to get waxed again in the same place that did a horrendous job in the first place!!?!?! WHAT A JOKE!!! HORRIBLE CUSTOMER SERVICE! I have never written a review in my life, let alone a bad one. But this experience was just horrible!!!! read more

Crystal Nails & Spa - Nail Salons Near Me - Murrieta, California

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This salon is the best. I love getting my nails done by Van. She does an amazing job everytime. The entire staff is friendly and the salon is always clean and comfortable. read more

Arrived here at 11:45 to get my nails done with my Aunt.. appointment time at 12pm.. a pair that arrived AFTER us at 11:50a were taken in BEFORE us at 12:15p. 40 minutes later and we are still not taken in or even given an ETA. I really wanted to try this place out because of all the previous good reviews we read and understand that things happen and being short staffed but it's quite ridiculous... read more

I have been to many Salons but I have to say Crystal Nails is the best place to go! The staff is amazing and friendly and Rachel is your go to girl for any nail designs! I have a great experience every time thanks to Rachel! read more

Crystal Nails & Spa - Nail Salons Near Me - Murrieta, California

I went last week on Tues 5/17/2022 as a spur of the moment, and was seen by Crystal. It was a nice and clean salon! I showed her a picture of what I wanted and she was very attentive to what I wanted. She also made sure I was satisfied with the outcome. I would definitely recommend and I will surely be coming back! I spent $55 for my acrylic set! read more

Crystal Nails & Spa - Nails done by Crystal - Nail Salons Near Me - Murrieta, California

See attached pictures, this is my nails after a week after this salon said it will last longer than a few weeks. It was my first visit at this salon and I was unsatisfied when I left because 1st they didn't do the correct color, 2nd I requested silver glitter in my ring finger and they left it white powdery and not even close in being shiny and glittery. I had high hopes for this place because the sign outside was really big and the place is new. I was gonna come back but my daughter said don't bother and don't ever come back there. I'm a very busy person and I work in SD 6 times a week. I don't have time to get my nails done every week, this is very inconvenient for me and I'm not happy with my nails. WARNING!!!!!! DON'T BE FOOLED WITH THE BIG SIGN OUTSIDE, THEY ATTRACT YOU TO COME IN BUT GIVE YOU NAILS THAT WON'T LAST!!!!! THEY DON'T TAKE THEIR TIME TO SATISFY THEIR CUSTOMER. Your business will not last if you don't hire the right people!!!! read more

Crystal Nails & Spa - The glitter I asked for is not even shiny, it left a powdery look right on top - Nail Salons Near Me - Murrieta, California

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Hi everyone, I hope we can use this review to reverse the inflation on services that for women are a MUST have. Its important to know we all have a budget to do this things. If you can only afford one time per month, or 2 times it's up to you. Here's what I think. Do you ever wonder why nail shops dont have their prices in the wall like they used to? I think its because they dont have a rate for anyone other that they can charge additional if they dont have a cap to a service. Like rent in general no Cap more money. Here is my out come of this nail shop, brand new to the community in Murrieta off Murrieta hots springs. Nice ladies and guys pr guy since I only saw one that day. I asked for a pedicure and filll, gel for bot. All tho I asked of they charge for taking it off even if they do it, nicely the person I talk said no. This means you dont have to pay additional next time you come back, right. I thought, okay I can do this. Did my nails...$35 not a full set just a fill Pedicure...$35, when their regular is $20 only This means their GEL is $15 That's why they dont charge you to take it off. Well after all said and done $80 was my damage, I dont think I should spent $160 per month at this rate The job was done good but this is what it supposed to be. Just way to much to my maintenance when everyone have a budget and cant get over the price. I hope you all review the places to be more aware and keep our selves from inflating the service. read more

Crystal Nails & Spa - Nail Salons Near Me - Murrieta, California

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I got a pedicure today at a brand new salon over by Sonic in Murrieta. I so loved the experience. The place is clean, and all the staff is very courteous, and friendly. The prices are great, and right now for their grand opening they are offering a 20% discount to boot. Anna took her time, and really did a fantastic job on my feet. I felt very comfortable and relaxed. I will be back! Give it a try, you wont be disappointed. Victoria S read more

Crystal Nails & Spa - Nail Salons Near Me - Murrieta, California

When a friend mentioned we have a new nail spa in our area my daughter and I decided to check it out. We walked in on a Saturday morning and were greeted by the most friendly staff - it was by far the best treatment I've been awarded at a nail salon (and God knows I've been to many!). They had us pick a color at a separate nail color bar then had me seated at Lee's station to have my nails done. Lee was very gentle, paid keen attention to detail, he allowed me to critic his work and gave me excellent stiletto Nails! He was funny and kind and made my session fun :-) Then to top it off they gave me a discount for my next visit! Needless to say I have never gone anywhere else since! My experience with them has been great and I strongly recommend visiting Crystal Nails! read more

Crystal Nails & Spa - Excellent stilettos by Lee at Crystal Nails and Spa - Nail Salons Near Me - Murrieta, California

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I had Van do a fill and put gel Polish over acrylic nails I already had on. It is way to thick and my nails have a cheap look to them. In addition to them not looking so great, she made fun of the way they looked when I came in from the prior place I went to. I am dissatisfied and if I do ever go back, I will make sure to not have her do them. She was also short with me when she didn't understand exactly what I wanted. The gentleman the works the front desk when you enter was very welcoming and nice though. read more

Love this new nail spot! Lee did a great job with my nails. He did exactly what I asked for. Definitely will be going back. read more

Crystal Nails & Spa - Short almond shaped nails - Nail Salons Near Me - Murrieta, California

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First time here and it was great ! I got a mani and pedi and loved both of them. Very nice atmosphere and the massage with the pedi was great. Just what I needed. Phoebe was very nice and silly and I'm definitely gonna come back to her. The appointment process was very easy and their prices are pretty fair. My pedi and mani was 52 ! Not too bad for me. My gel came out great on both hand and toe nails. Thanks Gals! I'll be back soon! read more

Crystal Nails & Spa - Nail Salons Near Me - Murrieta, California

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I love crystals nails! Sandy is amazing I always leave very happy and with beautiful nails. This place is very clean and professional everyone there is very nice. read more

Crystal Nails & Spa - Nail Salons Near Me - Murrieta, California

My daughter (3.5) got her nails painted and it was fantastic. She loved it! I got a pedi and a full set. It was a beautiful job and I was so excited to finally be back in a salon. But now that I'm home, I'm extremely disappointed in my full set. They didn't push back the cuticles and apply the acrylic all the way to the top of the nail, so there's a horrible gap even just 2 days later. Looks like I need a fill already. The color was beautiful and the shape is what I wanted. He was very fast and didn't cut me at all. But I really hate when the acrylics aren't filled all the way back with the cuticles pushed back. Such a bummer. It's a really nice salon. read more

Crystal Nails & Spa - My right hand. Same issue: Cuticles are not pushed back and acrylic is not applied to cover the entire nail. - Nail Salons Near Me - Murrieta, California

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Great place, always does quality work. I only get pedicures here but nonetheless, very professional and clean place.

It was super nice in there! Yet, there were some red flags. If you're a person who gets grossed out if they don't use a new file on u, DONT go here. They use the same file on everyone that is clearly worn down. I showed her a picture of my nails and the first move was wrong and it kind of messed up the entire thing, she did the wrong design on the wrong nail and clearly wasn't paying any attention. I had to correct her multiple times. Also, one of my nails was put on very crooked and I told her and she said don't worry about it I'll fix it later and at the end it ended up being an entire different shape than the rest of the nails on my hand. Other than that it went alright, my nails were not even close to the picture, but they look nice. Paid $77 for a full set, including a 10% off. read more

Crystal Nails & Spa - Nail Salons Near Me - Murrieta, California

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Got a full set acrylic and it was so thick. They also use mma which is a garbage acrylic. I'm trying to take them off and it's goey and so thick it won't even budge. The nails were crooked and overall very uncomfortable. I probably won't be back :( which sucks, I had such high hopes. read more

Crystal Nails & Spa - She thiccccccc - Nail Salons Near Me - Murrieta, California

I had an issue the first time I got my nails done but they reached out and tried to remedy it immediately. They have been so amazing and fixed my nails the next day free of charge with excellent customer service! Love my nails now and I will be back for Anna again. read more

Crystal Nails & Spa - Love my Nails - Nail Salons Near Me - Murrieta, California

Pedicure with Hii was amazing. He did such a great job! This place is extra clean and they take their time to do things right. Phoebe did my manicure and did a great job as well. I'm very happy with this place. Look forward to coming back with the bestie! read more

Crystal Nails & Spa - Amazing job!!! - Nail Salons Near Me - Murrieta, California

I have been looking for a great nail salon in Murrieta. I've been to a handful of places, but this place is hands down the best that I've been to. Great service, decent prices, and a variety of services. The salon itself is beautiful, very clean and open, well ventilated. I had a massage pedicure, and was very pleased with the level of service I received. In the past I've had issues with techs cutting me (different salons), but the equipment was clean, and the tech was very careful. Tip: If you call ahead and schedule an appointment they will give you 20% off- I think it's good until the end of the year. read more

I would give this place a negative 10 if I could based solely upon customer service and how disorganized they are. I'd make sure you have hours to be shuffled around and wait before entertaining this place. I went to Crystal nails with my wife and daughter last night expecting to have a relaxing experience, it's was anything but. We had an appointment for 5pm for a pedicure for myself, a full set and pedi for my wife, and a kids mani pedi for my daughter. Upon our arrival we are asked to go to their other location since they were under staffed, mind you we had a 5pm appointment. We then ventured to the other location called Hot Springs Nail and Spa where we were treated like we didn't even belong their. We then waited over a half hour for us to even begin our services in which we mind you had a 5:00 appointment. This now put us at 6:00 pm by the time we changed locations and went through the 3ring circus. We listened to and witnessed numerous people go through the same thing we had just experienced. They then were trying to reduce our services since they had over booked and over extended themselves due to lack of organization and poor management. This lead us to not leaving this lackluster establishment until 7:30 pm..... I wouldn't wish this upon my worst enemy. In conclusion I do not recommend this place or it's sister location of Hot Springs Nail and Spa unless you could care less about your time, and like to be disrespected. They certainly have shown how little they value their patrons through their actions.... No discount was even ever offered based upon their ring leader running a disastrous circus. My bill in total was 195.00 so not a cheap lesson to learn. I hope this helps future patrons in making an educated decision when choosing a local nail spa. read more

This place looks clean but I got grossed out when they use a nail file that looks like it's been used 500 times on other people. There's no indication that tools have been sterilized. I like to see my tools come out of a package. The first thing they say is wash your hands and pick a color. Yet the plastic divider is all gross with smudge marks.no customer service skills at all. I like friendly, Hi how are you? Smiles. I don't want to have a full conversation but it's compete silent unless they are all speaking their language making people feel uncomfortable. They're nice afterwards because they want a tip. It's not cheap getting nail/ pedicure so I will look for a place that appreciates my business. Plenty out there for sure but not this one again. read more

One of the things I like to do when looking for a nail salon is for it to be in my neighborhood. When I found out that Rose opened her Nail Salon here in Murrieta I was excited to try it out because she always has such professionalism in what she builds and who her team is. The Salon has a clean, simple, and classy ambiance to it. You will love the large variety of nail colors they carry. They also take care of their customer and employee by using clear protective stands when working with their customers. My daughter and I have gone their for about 5 years now when they started at their other place before this one. We love their services, their prices, and their treatment. We always appreciate how their is always someone in the front to direct us to our seats. Nevin is professional and has a strong assertiveness in how he does his job. Hai is also one of the guys that we have known a while and he does excellent pedicures. Minh and Hebe we just meat and we loved their work with manicures too. Overall we truly recommend this nail salon and hope you can try it out sometime. It is always best to set appointments and it's easy and they respect and honor their times. I also love what they have on their screens and enjoy to watch while we are there:). read more

Love the ambiance of this place! It's all everything's all white that gives it a clean feeling. My nails came out so pretty. Lee really nails what I like. I would definitely recommend this place if you're looking for a hot new spot. read more

Crystal Nails & Spa - I got the matte coffin shape acrylics. Love love these! - Nail Salons Near Me - Murrieta, California

Like the place BUT EVERYTIME I call to make an appointment it's alway busy tone or straight to voicemail, and when I walk in they tell me to make an appointment. Horrible!! read more