WARNING!!!! Do NOT USE THIS MAN!!!!…read more Lorenz came to my home and told me I had a simple oil leak and towed my car to the "shop" on a Friday. We had some bad weather and he stated that they needed until Wednesday to complete the job. I paid him $40 for diagnostics and then $150 for the tow. Then sent $550 for parts. I also got a rental for 5 days through budget rent a car which cost me 500$ Wednesday came and it wasn't done. He said it would be done Thursday. I got the rental another day. Another $68 and $15 extension fee. Friday came and he said it's still not done. So after a week I have paid over 1k and it's not done. He promised it would be done the following Tuesday by 8pm. I returned rental that morning. At 9pm when he didn't show up he texted that he was done but there was still an oil leak. WHAT!!!!! He said he had parts and needed until Monday. Monday morning I asked him if it was going to be completed as promised and he said no. He needed til Wednesday. So 13 days he has had my car and it's in the same condition. I just had enough and sent a tow truck to their shop to get my car. When tow truck arrived it was at someone's house. They told me it was a mechanic shop. It's a random house on a sketchy neighborhood and my car sitting in front untouched with snow covering it still. He misled me as he had a shop. He just paid google bc he was the first to pop up. I trusted him and he lied several times. I am now at a mechanic shop hats legit and have had to get ANOTHER rental car for the week. This guy has lied and set me back almost 1500 and my car is in the same condition as it was 13 days ago. Do not trust him

Great. These guys are wonderful. They came to my house and fixed my car that I had already paid…read moreover one thousand dollars to another place. I can't. They were nice and answered all my questions. Any service my car needs in the future will be taken care of by Reno motor work.

Wow, I am kinda shocked at myself that I have never taken the time to post a review. Like... I've…read morehad time. Plenty of time. I have been taking my cars here for 13+ years. That's a lot of time. Please don't trust your car to one of the chains. The price tag and "quick turn around" might seem great, but I promise you, you will end up getting burned. Our cars run so well (one of them is going on 19 years in 2026! Crazy!), and I know the whole staff at Centerville is always looking out for our family and not upselling every five seconds. And honestly, the turn around has always blown my mind at CSC. This parking lot is ALWAYS full, and our cars are ALWAYS ready on time (We call ahead for appointments. I recommend doing the same).

They got me right in and fixed out issue with my son's jeep. Great price. Highly recommend.read more

Went in to have a noise checked out. Turned out the front…read morebrakes and rotors needed attention and that job was done at a fair price. The repair approval process is straightforward and swift. The price for basic auto shop parts is severely inflated to the point of being gouge! Hence a couple stars penalty.

Needed a tire repaired or replaced, had a blow out and was in the spare. They were booked but took…read morea look at the schedule and worked me in the next day! I had a wedding to go to so really appreciated their extra effort! Not saying this will always happen, but I sure recommend them!

Made an appointment and they were kind enough to squeeze me in on a busy day. Got my oil changed…read moreand the staff were nice. The only thing was, they forgot to call me after my car was ready. I checked back with them an hour before closing and told me my car was ready long time ago. If not, would have been without the car over the weekend. I hope the crazy year end was the reason they forgot to call me. But otherwise I had a good experience.

I bought the off brand Bridgestone truck tires they had. LT rated tires are phenomenal for the…read moreprice. Very little road noise and look great. I am not a off-roader and this is not my DD ! They have serviced my truck as well and seemed to be inline with everyone else on pricing.

Beware, Customers be careful as I found that this beautiful clean friendly shop that promised to do…read morethe right job, charged over 2/3's the National suggested cost of the job for a 2005 Ford Explorer needing a Rear Wheel Bearing. To start, they refused to list a complete parts list to justify their $908 in parts, when Ford OEM was $350, we were merely told we weren't comparing the same products (but then why not tell me what products you purchased). "The Invoice didn't allow for such an entity", but it did have room for 18 NECESSARY suggestions of repair and 17 additional minor needs; items like car needs an oil change, hello a brand new Oil change was done 600 miles ago, or to clean my battery terminals or to replace the rear dried wiper, the thread depth in brand new tires, etc.... listed way down on page 2, Rear wheel bearing $1500 THATS WHAT ITS THERE FOR. I asked, what are your Labor Fees? Well this job called for what I had to calculate to the nice bookkeeper on the phone who couldn't or refused do the math, as I explained it to her three times, anyway it was $207+ labor per hour fee. Mercedes Benz, BMW, Audi doesn't charge that much in central Ohio no less NY. The calculation of hours was also interesting, how do you configured 2.01 hours? What is that 2 hours and 2 or 3 minutes, point is added FLUFF to support and confuse the customer. Murphy's took advantage of a out of state customer who's sons go to the local University. (ironically I'd like to say this is my first review of service of any kind, due to the fact I feel People need to earn a living and deserve a second chance, but not this place). The job was done its fixed, its not as difficult repair. Nationally said to take 45 mins and possibly be $850, ok not every job is the same, I get it, but why not express such difficulties. Why not get a little annoyed or bothered when you are being told that I will be filing complaints to the BBB. BBB, Carfax and Kelly's Blue book will be having reports filed against Murphy's of Centerville Ohio, as well as the University chat line(s) where by Parents share needs to assist their children from afar. Nice looking business on the surface. My take never again, stay away.

Both staff and management were super friendly. Fixed my problem at my convenience when they could…read morehave made me wait. When I asked to pay they said not to worry about it and they were happy they could help. 10/10 would recommend. I will definitely go back with any auto care I need

Long overdue review for the team at Bigger Road Automotive!…read moreDaughter goes to UD had issue with her car. Wife called and arranged service. Super accommodating and provided steps for daughter to arrange appointment ASAP. Followed up with Bigger team, spoke directly with owner. Provided breakdown of charges and work done. Highly recommend for great service and follow up discussion.

The score should be lower or even negative. I had two projects to be done on my truck, and I paid…read morewhen the first one was complete because I trust people. I was wrong. The crabby owner, named Paul, lied about the progress of the truck and then stiffed me for the work. He says he'll call back, but he never does. He also complained about his own employees and subcontractors as excuses for the project not to get completed. Run away from this place!

Purchased a 2020 Dodge Ram in February, less than 5 months and the Water Pump/Oil Pump and Oil…read moreCoolant start to fail. They made me purchase the extended warranty via a third party stating that the Gold package would cover everything. It dosent. They are now quoting me $11k for fix the issues. They never offered a dealer warranty. Took my car in two weeks ago and it wool 15 days for them to tell me the warranty would not cover the damaged parts. Never provided me a loaner. Stay away from this place. Horrible service

I did not make a purchase so in fairness let me start with that. I talked and texted with Kody…read morethere several times. He was nice enough and seemed sincere enough in his saying sorry several times. There was a new 2026 RAM internet price of $50,393. We talked and once we came up with a price agreement, he mentioned the internet price was wrong per sales manager and that price would cost them money. I mentioned I felt like this was predatory pricing and had seen other dealerships pull this and he said it was a mistake and the price should have been listed at $51,800. So, I was going to move on since was already frustrated with the whole deal. Well then, I get an email from the dealership saying now the price has dropped to $49,500. I contact Kody and ask how is that possible and he said it was corporate and he would see if they could sell it at that price. Again, this is $1000 lower than the price they couldn't do per manager as they were "Losing Money". He then sends me another work-up with those numbers and a price to which I ask about seeing it Monday. This occurred on a Friday. Monday comes and no answer. I text and he says he has been busy and then never responds. I asked then in text to just find out the price of this one or another one from manager, hoping for a shred of honesty. He never even responded and crickets from there. My guess is the truck either doesn't exist, or they were caught with their price fixing and lies saying they couldn't sell it at that price. I am guessing they wrote me off as difficult customer, or not a sucker and refused to even contact me. Again, I can't comment on if it's a good dealership overall, but if I ask if the internet price is right and the say yes and then play games and the salesman says he so sorry it's not him it's the manager is red flag. The price changed three times, and each time Kody said he couldn't be sorry. Maybe he meant it or maybe it's the salesman just playing the game. Either way shady to post or email prices that you are not intending to honor.

Under new ownership but all good. Had my 2007 camry looked at and instead of charging me for a full…read morediagnostic- they were honest and reported that it was a simple wiring issue, they tightened and ensured that was the only issue. No charge. I feel grateful taking them in to people that have a business to uphold but can still be genuine enough to not rob me for a simple fixing. Thank you again! Moni B

I haven't been to very many mechanics as ive only just started having car issues at my 3rd year of…read moredriving. but I will absolutely keep coming back to accel. Kelly has been a huge help in discussing my financing options as well as the general issues with my car. as a young driver with little experience in cars + financing he helped me understand EXACTLY what was going on under the hood as well as again, with financing - which is barely explained in school these days. the work was done exceptionally well and the pricing is fair. thank you!

Josh and Chris were very nice and quick when replacing my blown tire. Good price too!read more

I have had reasonably good luck with Tire Discounters over the years. I recently moved and agreed…read moreto help out my kid and get new tires on a 2012 Yaris. I used the website to make an appointment for 4 tires and alignment and see the range of tires that were in stock at the location. When I arrived on a Saturday afternoon, I was not greeted by the two people in the lobby. I said I had an appointment. It was clear the person who was the one helping didn't bother to look at the appointment and asked what I needed and then how many tires, roadside warranty, etc. I asked how much the warranty was in addition to the tires. He responded he wouldn't know until the paperwork printed. I said I wanted a specific tire that I saw in the website. He glibly said it didn't work that way, this is the only tire that was available today and that the car would not be aligned because that tech had gone home for the day - though this appointment specifically reserved that service along with the tires. The sales person's response? Go elsewhere or make an appointment to come back. The total for the incomplete job - $900 for a 14 year old Toyota Yaris. With safety and the need for transportation coupled with not having to take off work, I am reluctantly getting this done. I asked about the alignment and should I drive, and he looked me in the eye and said, "we don't recommend it." This sales rep was so condescending and rude on top of making a huge ass money grab commission. The road hazard insurance has been nice for myself and my daughters, their father died in 2021. This experience has been horrible. The disrespect and the dishonesty about what tires were available etc. was blatant. Also, the Sugarcreek OH location is in a very busy area, and I was the only customer. I will definitely think through being tied to Tire Discounter again, and recommend everyone steer clear of the Sugarcreek OH location.