Had a great experience with them. Person on the phone was very nice and so were the technicians who…read morecame out. Found and fixed my problem within minutes of arriving. Their pricing is fair and they did not overcharge me. I have already recommended them to coworkers.

Awesome service! First time customer now a customer for life. Sunday, 9/25/23, my outside AC…read moreunit started making screeching noises so I shut it off to prevent further damage. Being a senior living alone has its challenges but no AC is not an option. Monday morning, the company I used in the past couldn't get me in for days. I googled ac repair & Native Heat & Air caught my eye. I prefer to use a local business so I called without much hope of getting a same day appointment. I was pleasantly surprised when the lady said someone could come out today & call me 30 minutes ahead. Within 15 minutes she called to inform me Josh was heading my way! Praise God, that was a relief! Josh arrived, very cordial & professional young man, assessed the problem & gave a cost estimate. I was blown away by the reasonable price quote. He didn't try to sell me extra parts like other businesses. He was very much on point with this is the problem & I can replace it. I had complete confidence he was looking after my interest. I will forever be grateful for the quick response & confident they are an honest business providing great service to the public. Thank you for the awesome experience of doing business with you!

I needed my HVAC system replaced and upgraded to allow for better filtration and air cleaning in my…read morehome. I worked with about six or seven companies and decided on Killen Heating & Air Conditioning. Josh offered the best fit for my wants at the best price by far and wanted to work with me to see my project get done. His crew came out and were able to quietly remove my old system and keep the area clean. They got to work on installing the new system and kept me informed of all that they were doing. My dog was interested and they even reassured him and made friends. I'm truly happy that I chose this company - I'm looking forward to continuing business with them for the foreseeable future. They did a great job and befriended my family doing it. I definitely and highly recommend them for anyone with A/C issues!

Called and left a voice mail recently. I also completed a request on their website. Very…read moredisappointed that I never received a response either way. I had my unit installed by them and was satisfied with the service, however, I guess I'm not a valued customer.

I met Randy and his wife at the airport and could tell he was honest and straightforward. I…read moreeventually ended up calling him to replace my HVAC system with an inverter heat pump. The crew that showed up were among the best employees I've seen. They did the job quickly and correctly the first time. This was 8 months ago and I couldn't be happier.

These guys are the worse their guys left a mess and beers and trash up in my attic . POS every time…read morethey come to my house they make a mess . And Randy your a POS also .

Arties Heating and Air Conditioning services HVAC Technicians, Receptionist, Administrator,…read moreSecretary, and Admin Specialists are superb. The quality of service that my mother received was Top Notch the professionals went above and beyond the Call of Duty to educate my mother over HVAC operations and encourage her to contact them if she needs any more services the professionals demonstrate the core values of morel integrity altruism intellectual courage perseverance politeness and social courage all the surrounding communities of Harker Heights Copperas Cove Temple Killeen should consider seeking all of their services from This Magnificent company . Team Cohesion and GODSPEED. Mark Holmes

So these scam artists came out and told us we needed 2.5 lbs of freon and that they couldn't tell…read moreif we had a leak or not. 4 days later our air went out again so we called another place A.R.T in copperas cove that was able to not only diagnose and find the leak but also fix it then and there. We tried contacting Arties for them to rectify the situation and their office manager was very rude and unprofessional. Id recommend buying more fans if your only option is Arties. And they apparently can remove their low reviews so go to yelp

Very pleased with Ellis after having to replace my entire heat pump unit. I got quotes from two…read moreother companies in the area and went with Ellis. They were very quick to set up both appointments, with the installation of the new system the day after Bart was over to give me a quote. The guys who installed the system were right on time, very friendly and were done when they said they'd be. They even swept up the dust in my house after putting a seal around the vents. Bart came back the next day to check on the system and to set up surge protectors on the equipment. The price was well under my other quotes and I really appreciated the "paid in full discount" they offered. I'm going to sign up for an annual service from the company as well. It is a hefty expense, but I'm happy with Ellis Air and I'm glad I decided to give my business to them.

I contacted Ellis Heating and Air in Killeen, TX in July 2025 to service my unit. The technician…read moreadded freon yet advised me there was a leak that he could not find, further advising that my unit was "cheap" and needed to be replaced. Feeling a bit insulted, we ignored his opinion and thanked the tech for his assistance. I called Ellis again September of 2025 because my unit again was not cooling. Ellis sent another technician, who advised again our unit was "cheap" and the compressor needed to be replaced, and we did not have a warranty. Ellis quoted $3200.00 to replace the compressor, or, $3600.00 for a new unit. We questioned this because we just purchased this home in 2022, so we researched our unit ourselves. We scanned the QR code on the back of our unit which immediately reflected a full warranty through 2031. I was able to contact the company who installed the unit. They immediately came out and confirmed the compressor had not failed but we had a clogged filter dryer. $150.00 later our "cheap" unit is working perfectly! CONSUMERS BEWARE!!!

360 Reliable Air Services are awesome. Taurean was amazing and explained the process to me so that…read moreI could understand what was going on. I definitely have him on my contact list. Thank you! And thank you Taurean!! Awesome job, amazing person. Gina

I have used 360 Reliable Air Services about 4 times over the past 7 years or so. I have found the…read moreHVAC Technician/Owner to be very knowledgeable about his craft. I have come to value his skillset and his accurate diagnosis of the problem at hand. He has always been prompt in keeping his appointments; and prompt and accurate in troubleshooting and resolving any issues. He has always been upfront and honest with me when assessing the issue at hand and he has always quoted me a price on parts and labor before he starts any work. He has never exceeded the initial quote once the work has been completed. (Even if he has had to "eat the cost" himself.) I find 360 Reliable Air Services to be just that... RELIABLE. He has about 25 years of experience in his craft and he has always gone above and beyond in servicing my HVAC unit! I believe him to be a man of integrity and I highly recommend this service. Yobachi M. D.

Hvac and electric work. Friendly and efficient staff. Good pricing without price gouging when i…read more add something little.

Just wanted to send a big thank you to CWS Services. These are our go to electricians! They…read moreinstalled our a/c system a few years ago at a great price and they are called when we need it serviced. Today we needed a light switch replaced that wasn't working. Chris and Peyton were here exactly at the appointed time and the job was finished quickly. All the technicians we've dealt with from this company have always been so friendly and professional. They also offer a military discount so that's always helpful. Keep up the great work guys! I highly recommend CWS SERVICES!

UPDATE: This company has made right by refunding the $250 they charged for installing the…read morethermostats.

Just got home from a two vacation with my 3year old daughter to find out my AC hasn't been working…read more House literally on hell! Called TMS was told someone would be here within 30mins and someone came in 15mins, had all tools and replacement parts on hand and fixed the problem on site. Now I can relax comfortably